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USER’S MANUAL

AXIS M31 Series

AXIS M3113-R Network Camera

AXIS M3113-R M12 Network Camera

AXIS M3114-R Network Camera

AXIS M3114-R M12 Network Camera

AXIS M31 Series Network Camera User’s Manual

Notices

This manual is intended for administrators and users of the AXIS M31

Series, and is applicable for firmware release 5.11 and later. It includes

instructions for using and managing the camera on your network.

Previous experience of networking will be of use when using this

product. Some knowledge of UNIX or Linux-based systems may also be

beneficial, for developing shell scripts and applications. Later versions

of this document will be posted to the Axis Website, as required. See

also the product’s online help, available via the Web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please

inform your local Axis office of any inaccuracies or omissions. Axis

Communications AB cannot be held responsible for any technical or

typographical errors and reserves the right to make changes to the

product and manuals without prior notice. Axis Communications AB

makes no warranty of any kind with regard to the material contained

within this document, including, but not limited to, the implied

warranties of merchantability and fitness for a particular purpose. Axis

Communications AB shall not be liable nor responsible for incidental or

consequential damages in connection with the furnishing, performance

or use of this material.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology

embodied in the product described in this document. In particular, and

without limitation, these intellectual property rights may include one or

more of the patents listed at http://www.axis.com/patent.htm and one

or more additional patents or pending patent applications in the US and

other countries.

This product contains licensed third-party software. See the menu item

“About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,

under the terms of Apple Public Source License 2.0 (see

http://www.opensource.apple.com/apsl/).

The source code is available from:

http://developer.apple.com/darwin/projects/bonjour/

Equipment Modifications

This equipment must be installed and used in strict accordance with the

instructions given in the user documentation. This equipment contains

no user-serviceable components. Unauthorized equipment changes or

modifications will invalidate all applicable regulatory certifications and

approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft,

Mozilla, Netscape Navigator, OS/2, Real, QuickTime, UNIX, Windows,

WWW are registered trademarks of the respective holders. Java and all

Java-based trademarks and logos are trademarks or registered

trademarks of Sun Microsystems, Inc. in the United States and other

countries. Axis Communications AB is independent of Sun Microsystems

Inc.

UPnP

is a certification mark of the UPnP

Implementers Corporation.

Support

Should you require any technical assistance, please contact your Axis

reseller. If your questions cannot be answered immediately, your

reseller will forward your queries through the appropriate channels to

ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and firmware updates

• find answers to resolved problems in the FAQ database. Search by

product, category, or phrases

• report problems to Axis support by logging in to your private support

area

• visit Axis Support at www.axis.com/techsup

AXIS M31 Series User’s Manual

Rev. 3.0

February 2010 Part no. 38567

AXIS M31 Series - Table of contents

Contents

Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Unit connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Access from a browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting the root password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

The Live View page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

How to stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Alternative methods of accessing the video stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Stream Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Overlay Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Privacy mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Live View Config 16

PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Preset Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Guard Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Event Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Event Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Camera Tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Resetting to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Technical Specifications for AXIS M3113-R/AXIS M3113-R M12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Technical Specifications for AXIS M3114-R and AXIS M3114-R M12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

General performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

AXIS M31 Series - Key features

Key features

• Superior image quality

AXIS M31 Series offers superior image quality with progressive scan, providing crisp and clear images of both illumi-

nated and dark areas.

• Multiple H.264 and Motion JPEG streams

Multiple H.264 and Motion JPEG streams can be provided either in full frame rate or individually optimized for differ-

ent quality needs and bandwidth constraints.

• Wide dynamic range

The Wide dynamic range feature provides clear images even under back light circumstances where intensity of illumi-

nation can vary excessively. It corrects the exposure when the contrast between light and dark in an image is extreme.

• Easy to Mount

AXIS M31 Series is designed for quick and easy installation in demanding indoor and transport environments.

• Intelligent video capabilities

The AXIS M31 Series offers intelligent capabilities such as enhanced video motion detection, and detection of camera

tampering attempts like blocking or spray-painting. The camera also provides capacity for third party analytics mod

ules. The Axis Camera Application Platform enables installation of additional applications such as Video Analytics.

• Improved security

AXIS M31 Series logs all user access, and lists currently connected users. This network camera also includes hardware

accelerated crypto, which means that full frame rate video can be provided over HTTPS.

• PoE (Power over Ethernet)

AXIS M31 Series is powered through PoE, which simplifies installation since only one cable is needed for carrying

power, as well as video controls.

AXIS M31 Series - Key features

Overview

Lens holder

Optic holder

LED indicators

Lens tool

Transparent side

Black rubber side (for focus adjustment)

Lens tool for adjusting image

Ethernet cable

Control button

Optic mount

Use screws here to mount camera

(for image adjustment)

Lens tool for adjusting focus

to mounting surface

AXIS M31 Series - Key features

LED indicators

Unit connectors

(AXIS M3113-R/AXIS M3114-R) Network connector - Female RJ-45 Ethernet connector for 10BaseT/100BaseTX. Supports

Power over Ethernet. Using shielded cables is recommended.

(AXIS M3113-R M12/AXIS M3114-R M12) Network connector - Rugged female, D-coded M12 connector. Supports

Power over Ethernet. Using shielded cables is recommended.

LED Color Indication

Network Green Steady for connection to a 100 Mbit/s network. Flashes for network activity.

Amber Steady for connection to 10 Mbit/s network. Flashes for network activity.

Unlit No network connection.

Status Green Steady green for normal operation.

Note: The Status LED can be configured to be unlit during normal operation, or to

flash only when the camera is accessed. To configure, go to Setup > System

Options > LED settings. See the online help files for more information.

Amber Steady during startup, during reset to factory default or when restoring settings.

Red Slow flash for failed upgrade.

Power Green Normal operation.

Amber Flashes green/amber during firmware upgrade.

M12

Data Power

TX+ DC+/DC-

RX+ DC-/DC+

TX- DC+/DC-

RX- DC-/DC+

RX+

TX-

TX+

RX-

Orange/white

Green

Green/white

Orange

AXIS M31 Series - Accessing the Camera

Accessing the Camera

To install the AXIS M31 Series Network Camera, refer to the installation guide supplied with your product.

The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft

Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications

on page 39 and page 41.

Notes:

• To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls and install AXIS

Media Control (AMC) on your workstation.

• QuickTime

is also supported for viewing H.264 streams.

• If your computer restricts the use of additional software components, the camera can be configured to use a Java

applet for viewing Motion JPEG.

• H.264 is licensed technology. The network camera includes one viewing client license. Installing additional unlicensed

copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis reseller.

Access from a browser

1. Start a browser (Internet Explorer, Firefox).

2. Enter the IP address or host name of the camera in the Location/Address field of your browser.

To access the camera from a Macintosh computer (Mac OSX), click on the Bonjour tab and select AXIS M3113 \AXIS

M3114 from the drop-down list.

3. If this is the first time you are accessing the camera, see Setting the root password, on page 8. Otherwise enter the

user name and password, set by the administrator.

4. The camera’s Live View page appears in your browser.

Note:

The layout of the Live View page may have been customized to specific requirements. Consequently your own Live

View page may differ in some of the examples and functions featured here.

AXIS M31 Series - Accessing the Camera

Setting the root password

1. When accessing the camera for the first time, the ‘Configure Root Password’ dialog appears.

Note:

Before you enter your password at this point, you can secure configuration of the root password via HTTPS by creating

a self-signed certificate. To do so, click the Create self-signed certificate... button in the Create Certificate window,

and provide the requested information.

2. Enter a password and re-enter to confirm. Click OK.

The

Enter Network Password dialog appears.

3. Enter the password set in step 2, and click OK. If the

password is lost, the camera must be reset to the factory

default settings. See page 34.

Notes:

• The default administrator user name ‘root’ is permanent

and cannot be deleted.

• While setting the root password, click Yes to install the

AXIS Media Control (AMC), if prompted to do so. You will

need administrator rights on the computer to do this.

Access from the Internet

Once connected, the camera is accessible on your local network (LAN). To access the camera from the Internet you must

configure your broadband router to allow incoming data traffic to the camera. To do this, enable the NAT-traversal feature,

which will attempt to automatically configure the router to allow access to the camera. You enable this feature from Setup >

System Options > Network > TCP/IP Advanced in your web interface.

For more information, please see NAT traversal (port mapping) for IPv4, on page 28. See also the AXIS Internet Dynamic DNS

Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

AXIS M31 Series - Accessing the Camera

The Live View page

How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show

up unless configured to do so.

General controls

AXIS Media Control toolbar

The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only. See AXIS Media Control (AMC),

on page 11 for more information. AMC displays the following buttons:

The Stream Profile drop-down list allows you to select a customized or pre-programmed stream pro-

file on the Live View page. Stream profiles are configured under Video > Stream Profiles.

The Action buttons can trigger an event directly from the Live View page. These are enabled under

Setup > Live View Config > Layout.

The Snapshot button saves a snapshot of the video image on display. Right-click on the video image

to save it in JPEG format on your computer. This button is primarily intended for use when the AMC

viewer toolbar is not available.

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the video stream being played.

The Snapshot button takes a snapshot of the current image. The location where the image is saved can be

specified using the AXIS Media Control (AMC).

Click the View full screen button and the video image will fill the entire screen. Press Esc (Escape) on the

computer keyboard to cancel full screen view.

The Record button is used to record the current video stream. The location where the recording is saved can

be specified using the AXIS Media Control toolbar.

The Set center mode button helps you control the camera view by clicking in the image.

Note: The click-in-image function will not be available when PTZ control queue is enabled and Java applet

has been selected as default viewer under Live View Layout.

AXIS M31 Series - Video

Video

The network camera provides several image and video stream formats. Your requirements and the properties of your network

will determine the type you use.

The Live View page in the network camera provides access to H.264, and Motion JPEG video streams, and to the list of

available stream profiles. Other applications and clients can also access these video streams/images directly, without going via

the Live View page.

How to stream H.264

This video compression standard makes good use of bandwidth, and can provide high quality video streams at less than 1

Mbit/s.

Deciding the combination of protocols and methods to use depends on your viewing requirements, and on the properties of

your network. The available options in AMC are:

AMC negotiates with the camera to determine the transport protocol to use in the order listed above. This order can be

changed and the options disabled, to suit specific requirements.

Important!

H.264 is licensed technology. The network camera includes one viewing client license for each technology. Installing

additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis reseller.

Unicast RTP This unicast method (RTP over UDP) should

be your first consideration for live unicast

video, especially when it is important to

always have an up-to-date video stream,

even if some images are dropped.

Unicasting is used for video streaming, so that there is

no video traffic on the network until a client connects

and requests the stream.

Note that there are a maximum of 20 simultaneous

unicast connections.

RTP over RTSP This unicast method (RTP tunneled over

RTSP) is useful as it is relatively simple to

configure firewalls to allow RTSP traffic.

RTP over RTSP over

HTTP

This unicast method can be used to traverse

firewalls. Firewalls are commonly configured

to allow the HTTP protocol, thus allowing

RTP to be tunneled.

Multicast RTP This method (RTP over UDP) should be used for live multicast video. The video stream is always

up-to-date, even if some images are dropped.

Multicasting provides the most efficient usage of bandwidth when there are large numbers of cli-

ents viewing simultaneously. A multicast broadcast cannot however, pass a network router unless

the router is configured to allow this. It is not possible to multicast over the Internet, for example.

Note also that all multicast viewers count as one unicast viewer.

AXIS M31 Series - Video

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows is

the recommended method of accessing live video from the network

camera.

The AMC control panel can be used to configure various video and audio

settings. Please see the AMC user manual included in the tool for more

information.

The AMC control panel is automatically installed on first use, after which

it can be configured.

Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer and

click Settings to access the AMC window.

Note: The AXIS M31 Series does not support audio.

Alternative methods of accessing the video stream

You can also access video/images from the network camera in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP con-

nection to the browser and sends data as and when required, for as long as required.

• Still JPEG images in a browser. Enter the path - http://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AMC and the H.264 viewing client to be installed. The paths that can be used are

listed below in the order of preference:

• Unicast via RTP: axrtpu://<ip>/axis-media/media.amp?videocodec=<codec>

• Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp?videocodec=<codec>

• Unicast via RTSP, tunnelled via HTTP: axrtsphttp://<ip>/axis-media/media.amp?videocodec=<codec>

• Multicast: axrtpm://<ip>/axis-media/media.amp?videocodec=<codec>

• To access the video stream from QuickTime™ the following paths can be used:

• rtsp://<ip>/axis-media/media.amp?videocodec=<codec>

• rtsp://<ip>/axis-media/media.3gp?videocodec=<codec>

Notes:

• The network camera supports QuickTime 6.5.1 and later.

• QuickTime adds latency to the video stream (up to 3 seconds).

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not

guarantee this.

• <ip> = IP address

• <codec> = h264. The default codec is H.264.

AXIS M31 Series - Video

Video Stream

The video stream settings appear under three tabs:

•Image

• H.264

•MJPEG

Image

Image Appearance

Use these settings to modify the image resolution

and compression. Changing the compression level

affects the image quality, and the bandwidth; the

lower the compression, the higher the image quality

with higher bandwidth requirements.

Mirroring - Mirroring is the horizontal flipping of

an image, that gives you another image perspective. This is a useful function when you need a direct view of the image, for

example, in ATMs and door phones. Define mirroring settings before defining parameters for privacy masks and motion

detection.

Rotate image - The image can be rotated by selecting one of the available values.

See the online help files for more information.

Video Stream

You can limit the frame rate allowed to each viewer to avoid bandwidth problems on the network. Select the Unlimited radio

button option to allow the highest available frame rate; or select the Limited to radio button option and enter a value (1-30)

fps in the field.

Text Overlay Settings

Use these settings to include text, date, and time as

overlay. Click

for information on available

options.

Preview

For a preview of the image before saving, select the

Video Format and click Open.... When satisfied with

the settings, click Save.

To view the image while configuring the settings and

to check how many pixels are used in an area of the

image, choose a Video format and click Open.

Pixel Counter - The pixel counter is useful in

situations where there is a requirement that the image

is a certain size, for example face recognition.

To set the size of the rectangle enter the number of pixels to show and click Apply. Check Show pixel counter to enable the

box in the image.

Text,

overlay

date & time

AXIS M31 Series - Video

H.264

GOV Settings

The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves

considerably on bandwidth but may have an adverse effect on image quality.

Bit Rate Control

The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR).

VBR adjusts the bit rate according to the image complexity, using more bandwidth for increased activity in the image, and less

for lower activity in the monitored area.

CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually

need to increase for increased image activity, but in this case cannot, the frame rate and image quality are affected

negatively. To partly compensate for this, it is possible to prioritize either the frame rate or the image quality whenever the bit

rate needs to be increased. Not setting a priority means the frame rate and image quality are equally affected.

Note: To determine a reasonable bit rate, go to Setup > Video > Video Stream > Image, check the Include text checkbox

and enter the code #b in the Include text: field. The current bit rate is displayed as a text overlay on the Live View page.

To view the image stream while configuring the GOV settings and Bit rate control, select Open... under Preview.

MJPEG

Sometimes the image size is large due to low light or complex scenery. Adjusting the Maximum frame size helps to control

the bandwidth and storage used by the Motion JPEG video stream in these situations. An Unlimited frame size provides

consistently good image quality at the expense of increased bandwidth and storage usage during low light. Limiting the frame

size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage

usage, the maximum frame size should be set to an optimal value.

See Preview, on page 12.

Stream Profiles

There are four pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new customized

profiles can be created. Each profile has a descriptive name, describing its use and purpose. The profiles can be accessed from

the Live View page.

• To add a new stream profile, click Add to bring up the Stream Profile Settings dialog.

• Enter a descriptive name for your profile.

• Choose the form of Video encoding you wish to use from the drop-down list:

H.264 - Also known as MPEG-4 Part 10. This is the new generation compression standard for digital video. This

function offers higher video resolution than Motion JPEG at the same bit rate and bandwidth, or the same quality

video at a lower bit rate.

Motion JPEG - Delivers a high quality video stream, from which individual images can be extracted and saved.

• Copy an existing stream profile to your system and rename the copy

• Modify an existing stream profile based on the light situation and motion to be captured by your camera.

• Highlight the stream profile (custom created profiles only) you wish to remove, then click Remove to remove it from

the list.

AXIS M31 Series - Video

Camera Settings

This page provides access to the advanced image settings for the AXIS M31 Series Network Camera.

Image Appearance

Color level - Select an appropriate level by entering a value in the range 0-100. Lower values mean less color saturation,

whilst the value 100 gives maximum color saturation.

Brightness - Image brightness can be adjusted in the range 0-100, where a higher value produces a brighter image.

Sharpness - Controls the amount of sharpening applied to the image. A sharper image might increase image noise especially

in low light conditions. A lower setting reduces image noise, but the image would be less sharp.

Contrast - Adjust the contrast of the image by raising or lowering the value in this field.

White balance - This is used to compensate for the different colors present in different light sources, to make the colors in

the image appear the same. The AXIS M31 Series Network Camera can be set to automatically identify the light source and

compensate for its color. Alternatively, the type of light source can be manually selected from the drop-down list. Please see

the online help files

for a description of each available setting.

Wide dynamic range - Corrects the exposure when the contrast between light and dark in an image is extreme. Test the

different levels to find the one that works best for your light conditions. Wide dynamic range is only possible when the

Exposure control setting is set to Automatic.

Exposure Settings

Configure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth

considerations.

Exposure value - Click in the bar to fine-tune the exposure.

Exposure control - This setting is used to remove 50/60 Hz flicker.

Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in

the image to appear too dark.

Exposure zones - This setting determines which part of the image is used to calculate the exposure.

Exposure priority - This defines the balance between image quality and the frame rate. When Motion is prioritized, motion

blur is minimized, but the image quality may be reduced with a higher frame rate. A prioritized Low noise will provide better

image quality with a lower frame rate.

View Image Settings - Save and click View to view the video stream with the current configuration.

Overlay Image

An overlay image is a static image superimposed over the video image. An overlay can be used to provide extra information, or

to mask a part of the video image. To use an overlay image in the AXIS M31 Series Network Camera, it must be selected from

the drop-down list of available images. The overlay (a logo, for example) is then displayed in the video image.

To use your own image, first upload it to the AXIS M31 Series Network Camera. To do this enter the name of the file in the

field provided, or click the Browse button, locate and click the Upload button.

Image Overlay Placement - To place the overlay image at specific coordinates in the live view image, check Include overlay

image at the coordinates and enter the X and Y coordinates.

Click View to view the overlay image in the video stream. Once satisfied, click Save.

Note: Using a large overlay may negatively affect the frame rate.

AXIS M31 Series - Video

Privacy mask

Privacy masks are up to three configurable areas of solid color that allow concealment of parts of the image that are not to be

viewable. Privacy masks cannot even be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask

List shows all the masks that are currently configured in AXIS M31 Series Network Camera and indicates if they are enabled.

To define a new mask:

1. Click Add. A rectangle appears on the image.

1. Place the rectangle over the desired area to conceal.

2. To resize, click and pull the bottom right-hand corner.

3. Choose a color, black, white, gray or red for the box from the Privacy mask color drop-down list.

4. Enter a descriptive name in the Mask name field.

5. Click Save.

To edit a privacy mask, select it and reshape, move or change color as needed. Refer to the online Help for more

information.

AXIS M31 Series - Video

Live View Config

Live View Layout

Stream Profile

From the Stream Profile drop-down list, select the stream profile to be used for the Live View page. The stream profiles listed

are the standard ones as well as those created under Video > Stream Profiles. See the online help files on this page for

more information.

Default Viewer

From the drop-down lists, select the default method for viewing video images for your browser. The camera attempts to show

the video images in the selected video format and viewer. If this is not possible, the camera overrides the settings and selects

the best available combination.

Browser Viewer Description

Windows

Internet Explorer

AMC Recommended viewer in Windows Internet Explorer (H.264/Motion JPEG).

QuickTime H.264.

Java applet A slower imaging alternative to AMC. Requires one of the following installed on the

client:

• JVM (J2SE) 1.4.2 or higher

• JRE (J2SE) 5.0 or higher

Still image Displays still images only. Hit the Refresh button in your browser to view a new

image.

Other browsers

Server Push Recommended viewer for other browsers (Motion JPEG).

QuickTime H.264.

Java applet A slower imaging alternative to Server Push (Motion JPEG only).

Still image Displays still images only. Hit the Refresh button in your browser to view a new

image.

AXIS M31 Series - Video

Viewer Settings

Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video

image in your browser.

The administrator can disable the installation of the H.264 decoder included with AMC. This is used to prevent the installation

of unlicensed copies. Further decoder licenses can be purchased from your Axis dealer.

The Show crosshair in PTZ joystick mode shows up a cross that indicates the center of the image when viewing the video

stream in PTZ joystick mode.

You can set the PTZ mode to joystick. Check the Use PTZ joystick mode as default option.

Check the Enable recording button to enable recording from the Live View page.

Action Buttons

The Show manual trigger button can be used to manually trigger and stop an event from the Live View page. See Events, on

page 20.

Check the Show snapshot button to save a snapshot from the video stream. This button is mainly intended for use with

browsers other than Internet Explorer, or when not using AXIS Media Control (AMC) to view the video stream. AMC for

Internet Explorer provides its own snapshot button.

User Defined Links

User defined links can be CGI links or web links. Once configured,

the link(s) appear on the Live View page.

To set up a web link, select the Use as web link radio button,

enter a descriptive name and enter the URL in the field. Click Save

and the link appears in the Live View page.

User defined CGI links can be used to issue VAPIX API requests.

For more information on the VAPIX Application Programming

Interface (API), see the Support/Network Video/Developer pages

on the Axis Web site at http://www.axis.com

Please use the online help files for more information.

User defined Link

AXIS M31 Series - PTZ

PTZ

Under Pan Tilt Zoom Settings you can enable digital PTZ and create the PTZ preset positions.

Check the Enable digital PTZ box and click Save to enable digital pan/tilt/zoom and PTZ controls in Live View.

Max zoom - Set the maximum possible zoom rate in Live View. Note that by increasing the maximum zoom rate you will be

decreasing the maximum possible resolution in the Live View Image.

Preset Positions

A preset position is a pre-defined camera view that can quickly and easily be viewed, simply by selecting the preset's name. To

create a preset position:

1. Using the Pan, Tilt and Zoom (PTZ) controls, move the camera view to the required position.

2. When satisfied with the camera’s view, enter a descriptive name for the position in the Current position field.

3. If required, select the Use current position as Home box option.

4. Click Add. This camera position is then saved as a preset position in the camera. The position can be assumed at any

time, by selecting it from the drop-down list of available positions. Presets can be selected in from the Live View

window, from Events, from the Guard Tour, and in Sequence mode.

You can set a position as the Home position, which is readily accessible by clicking on the Home button in both the

Preset Position Setup page and the Live View page. The position's name will have (H) added. For example, Office

Entrance (H).

You can return the AXIS M31 Series Network Camera to the overview image after a set time of viewing a preset position. The

interval is configurable from 0 seconds (i.e. disabled) to 300 seconds. The default interval is 30 seconds.

AXIS M31 Series - PTZ

Guard Tour

A Guard Tour displays the video streams from different preset positions, one-by-one, in a pre-determined order or at random,

and for configurable time periods. Once the preset position has been set, and added to the guard tour, you can decide the

viewing time in seconds or minutes in the Guard Tour Setup window. You can also decide the order in which you will view

these presets, or you can choose a Random view order in this same window.

Advanced

The Control Settings enable managing the different controls provided for PTZ.

The Panel Shortcut Command Buttons are controls for creating and saving Panel Shortcut Command Buttons. These buttons

provide direct access to various built-in auxiliary commands provided by the PTZ driver. The buttons are displayed in the PTZ

Panel, which can be viewed in the Live View page by clicking the Ctrl panel button.

AXIS M31 Series - Events

Events

• Event Type - A set of parameters describing how and when the AXIS 214 PTZ should perform certain actions. An event

type may result in a single event, or it may result in many, all depending on how often the conditions governing its

behavior are met.

• Triggered Event Type - An event that is activated by a specific internal or external trigger condition; for example by

motion detection or by an external device such as a door switch or a sensor.

• Scheduled Event Type - An event that runs at a pre-programmed time.

• Action - What occurs when the event triggers, e.g. the upload of video images to an FTP server, or email notification.

Event Servers

Event Servers are used to receive uploaded image files and/or notification messages. To set up Event Server connections in

your camera, go to Setup > Events > Event Servers and enter the required information for the required server type.

For details on each setting, see the online help available from each web page.

When the setup is complete, the connection can be tested by clicking the Test button (the connection test takes

approximately 10 seconds).

Event Types

An Event Type describes how and when the camera performs certain actions.

Example: If an event has been configured to detect and respond to motion and somebody passes in front of a camera,

the camera can record and save images to an FTP server, and send a notification to an e-mail address. Images can be sent

as e-mail attachments.

Server type Purpose Information required

FTP Server

• Receives uploaded images • Descriptive name of your choice

• Network address (IP address or host name)

• User Name and Password

HTTP Server

• Receives notification messages

• Receives uploaded images

• Descriptive name of your choice

• URL (IP address or host name)

• User Name and Password

TCP Server

• Receives notification messages • Descriptive name of your choice

• Network address (IP address or host name)

• Port number

AXIS M31 Series - Events

Triggered Event

A triggered event could be activated by:

• a manually activated action, such as from an action button in the web interface

• detected movement in a configured motion detection window

• on restart (reboot), after power loss

• camera tampering

How to set up a triggered event

The following example describes how to set up the camera to upload images when the main door is opened.

1. Click Add triggered... on the Event Types page. The Triggered Event Type Setup page appears.

2. Enter a descriptive Name for the event, such as Motion Detection. To configure motion detection see page 23.

3. Set the Priority - High, Normal or Low (see the online help).

4. Set the Respond to Trigger... parameters to define when the event is active, for example, after office hours.

5. Select the trigger alternative from the Triggered by... drop-down list.

6. Set the When Triggered... parameters, that is what the camera will do if motion is detected; for example, upload

images to an FTP server or send an e-mail notification.

7. Click OK to save the event in the Event Types list.

Please see the online help for descriptions of each available option.

Note:

Up to 10 event types can be configured in the camera, and up to three of these can be configured to upload images.

File names can be formatted according to specific requirements. See File Naming & Date/Time Formats in the online

help .

Pre-trigger and Post-trigger buffers

This function is useful when checking to see what happened immediately before and/or after a trigger, for example, 30

seconds before and/or after a door was opened. Check the Save stream checkbox under Event Types > Add Triggered... >

When Triggered... to view options. All uploaded images are JPEG images.

Include pre-trigger buffer - images stored internally in the server from the time immediately preceding the trigger. This

option appears when you check the Save stream checkbox under Event Types> Add Triggered...>When Triggered. Check the

box to enable the pre-trigger buffer, enter the desired length of time and specify the required image frequency.

Include post-trigger buffer - contains images from the time immediately after the trigger. Configure as for pre-trigger.

Notes

• Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails.

• The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate.

• If the pre- or post-buffer is too large for the camera’s internal memory, the frame rate is reduced and no images will

be uploaded. If this occurs, an entry is created in the unit's log file.

Continue image upload (unbuffered) - enables the upload of video images for a fixed length of time. Specify the length of

time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is active. Finally, set the desired

image frequency to the maximum (the maximum available) or to a specified frame rate. The frame rate will be the best

possible, but might not be as high as specified, especially if uploading via a slow connection.

AXIS M31 Series - Events

Scheduled Event

A Scheduled event can be activated at pre-set times, in a repeating pattern on selected weekdays.

Configuration example:

1. Click Add scheduled... in the Event Types page.

2. Enter a descriptive Name for the event, such as Scheduled e-mail upload.

3. Set the Priority (High, Normal or Low).

4. Set the Activation Time parameters (24h clock) for the event - start on Sundays at 13.00 with a duration of 12 hours.

5. Set the When Activated... parameters, (what the camera would do at the specified time) for example, send uploaded

images to an e-mail address.

6. Click OK to save the Event in the Event Types list.

Please see the online help for descriptions of each available option.

Camera Tampering

The camera tampering application generates an alarm whenever the camera is repositioned, or when the lens is covered,

sprayed, or severely defocused.

You must create an event - see How to set up a triggered event, on page 21 - for the camera to send an alarm.

Settings

The Minimum duration parameter sets the minimum tampering period, that is an alarm will not be triggered until this period

has lapsed, even if the tampering conditions are otherwise met. This can help prevent false alarms for known conditions that

affect the image.

If the camera lens is sprayed or covered so that the camera live view becomes dark, it will not be possible to distinguish this

situation from other situations where the same effect is seen, such as when lighting conditions change.

When the Alarm for dark images parameter is enabled, alarms are generated for all cases where the lights are either dimmed

or turned off, or if the lens is sprayed, covered, or rendered severely out of focus. If not enabled, no alarm will be sent.

After you define these settings, click Save.

AXIS M31 Series - Events

Motion Detection

Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. It is possible to

configure a total of 10 windows (Include and Exclude) for motion detection.

• Included windows target specific areas within the whole video image

• Excluded windows define areas within an Include window that should be ignored (areas outside Include windows are

automatically ignored)

Once configured, the motion detection windows appear in the list of available triggers, for triggering events. See How to set

up a triggered event, on page 21.

Note:

Using the motion detection feature may decrease the camera’s overall performance.

Configuring Motion Detection

1. Click Motion Detection in the Events menu.

2. Select one of the following options - Configure Included Windows, or Configure Excluded Windows.

3. Click on New against Windows Name and enter a descriptive name in the field below.

4. Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag to the desired

position) of the active window.

5. Adjust the Object Size, History and Sensitivity profile sliders (see table below for details). Any detected motion within

an active window is then indicated by red peaks in the Activity window (the active window has a red frame).

6. Click Save.

Please see the online help for descriptions of each available option.

To exclude parts of the Include window, select the Exclude option and position the

Exclude window as required, within the Include window.

AXIS M31 Series - Events

Tips!

• Avoid triggering on small objects in the video image by setting the object size level to high.

• Use several small Motion Detection windows rather than one large window, if triggers on small movements or

objects are desired.

• To reduce the number of triggers if there is a lot of movement during a short period of time, select a high history

level.

• To only detect flashing light, select low sensitivity. In other cases, a high sensitivity level is recommended.

Object Size History Sensitivity

High level Only very large objects

trigger motion detec-

tion

An object that appears in the region

will trigger the motion detection for

a long period

Ordinary colored objects on ordinary

backgrounds will trigger the motion

detection

Low level Even very small objects

trigger motion detec-

tion

An object that appears in the region

will trigger motion detection for only

a very short period

Only very bright objects on a dark

background trigger motion detection

Default value Low High High

AXIS M31 Series - System Options

System Options

Security

Users

User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords.

It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described

below:

The user list displays the authorized users and user groups (levels):

HTTP/RTSP Password Settings - Select the type of password. You may need to allow unencrypted passwords if there are

viewing clients that do not support encryption, or if you recently upgraded the firmware and the existing clients support

encryption, but need to log in again, and be configured to use this functionality.

User Settings - Check the relevant box to enable anonymous viewer login - allows any viewer direct access to the Live

View page.

The Enable anonymous PTZ control login option allows anonymous users to join a queue for gaining control of the PTZ

controls provided by the AXIS M31 Series Network Camera.

Enable Basic Setup - Before using the AXIS M31 Series Network Camera, there are certain settings that should be made,

most of which require Administrator access privileges. To quickly access these settings use the Basic Setup in the menu. All

settings are also available from the standard links in the menu. Basic Setup is enabled by default but can be disabled and

removed from the menu.

IP Address Filter

Enable IP Address Filtering to allow or deny access to the network cameras. Once enabled, the IP addresses in the list are

allowed or denied access according to the choice made in the drop-down list Allow/Deny the following IP addresses.

The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses). The users

from these IP addresses need to be specified in the user list with the appropriate access rights. This is done from Setup >

System Options > Security > Users.

HTTPS

The network cameras support encrypted browsing using HTTPS.

A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click the Create

self-signed Certificate button to install a self-signed certificate. Although self-signed certificates are free and offer some

protection, true security is only implemented after the installation of a signed certificate issued by a certificate authority.

A signed certificate can be obtained from an issuing Certificate Authority by clicking the Create Certificate Request button.

When the signed certificate is returned, click the Install signed certificate button to import the certificate. The properties of

any certificate request currently resident in the camera or installed can also be viewed by clicking the Properties... button. The

HTTPS Connection Policy must also be set in the drop-down lists to enable HTTPS in the camera.

For more information, please refer to the online help .

Viewer Provides the lowest level of access, which only allows access to the Live View page.

Operator An operator can view the Live View page, create and modify events, and adjust certain other

settings. Operators have no access to System Options.

Administrator An administrator has unrestricted access to all menus for configuration and can determine the

registration of all other users.

AXIS M31 Series - System Options

Date & Time

Current Server Time - Displays the current date and time (24h clock). The time can be displayed in 12h clock format in the

overlay (see below).

New Server Time - Select your time zone from the drop-down list. If you want the server clock to automatically adjust for

daylight savings time, select the Automatically adjust for daylight saving time changes option.

From the Time Mode section, select the preferred method to use for setting the time:

• Synchronize with computer time - sets the time from the clock on your computer.

• Synchronize with NTP Server - the camera will obtain the time from an NTP server.

• Set manually - this option allows you to manually set the time and date.

Note:

• If using a host name for the NTP server, a DNS server must be configured under TCP/IP settings.

See Network > Basic TCP/IP Settings below.

• To maintain accurate time after a reboot, synchronizing time with an NTP server is recommended as the network

camera does not have a battery.

Date & Time Format Used in Images - Specify the formats for the date and time (12h or 24h) displayed in the video streams.

Use the predefined formats or use your own custom date and time formats. See Advanced File Naming & Date/Time Formats

in the online help

for information on how to create your own date and time formats.

AXIS M31 Series - System Options

Always - The camera will constantly attempt to connect to the AVHS service over the Internet. Once registered the camera

will stay connected to the service. This option can be used when the camera is already installed and it is not convenient to use

the one-click installation.

AXIS Internet Dynamic DNS Service

Use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your network camera (requires Internet

access).

Click Settings... to register the camera with the Axis Internet Dynamic DNS service, or to modify the existing settings (requires

access to the Internet). The domain name currently registered at the Axis Internet Dynamic DNS service for your product can

at any time be removed.

For more information, please refer to the online help .

Advanced TCP/IP Settings

DNS Configuration - DNS (Domain Name Service) provides the translation of host names to IP addresses on your network.

Obtain DNS server address via DHCP - Automatically use the DNS server settings provided by the DHCP server. Click the View

button to see the current settings.

Use the following DNS server address - Enter the desired DNS server by specifying the following:

Domain name - Enter the domain(s) to search for the host name used by the network cameras. Multiple domains can be

separated by semicolons (;). The host name is always the first part of a Fully Qualified Domain Name, for example, myserver is

the host name in the Fully Qualified Domain Name myserver.mycompany.com where mycompany.com is the Domain name.

Primary and Secondary DNS servers - Enter the IP addresses of the primary, and secondary DNS servers.

Note:

This is not mandatory with regard to secondary DNS servers.

NTP Configuration - Obtain NTP server address via DHCP - Check this radio button to automatically look up and use the

NTP server settings as provided by DHCP. Click the View button to see the current settings.

Use the following NTP server address - To create manual settings, check this radio button and enter the host name or IP

address of the NTP server.

Host Name Configuration - The network cameras can be accessed using a host name, instead of an IP address. The host

name is usually the same as the assigned DNS Name.

Link-Local IPv4 Address - This is enabled by default and assigns the network cameras an additional IP address for use

with UPnP™. The camera can have both a Link-Local IP and a static/DHCP-supplied IP address at the same time - these will

not affect each other.

HTTP and HTTPS - The default HTTP/HTTPS port numbers (80 and 443 respectively) can be changed to any port within the

range 1024-65535. This is useful for simple security port mapping, for example.

NAT traversal (port mapping) for IPv4 - A broadband router allows devices on a private network (LAN) to share a single

connection to the Internet. This is done by forwarding network traffic from the private network to the “outside”, that is, the

Internet. Security on the private network (LAN) is increased since most broadband routers are pre-configured to stop attempts

to access the private network (LAN) from the public network/Internet.

AXIS M31 Series - System Options

Use NAT traversal when your network cameras are located on an intranet (LAN) and you wish to make it available from the

other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT

router is forwarded to the camera.

Notes:

• For NAT traversal to work, this must be supported by the broadband router.

• The broadband router has many different names: “NAT router”, “Network router“, Internet Gateway”, “Broadband

sharing device” or “Home firewall” but the essential purpose of the device is the same.

Enable/Disable - when enabled, the network cameras attempt to configure port mapping in a NAT router on your network,

using UPnP™. Note that UPnP™ must be enabled in the camera (see System Options > Network > UPnP).

Use manually selected NAT router - select this option to manually select a NAT router and enter the IP address for the router

in the field provided.

If a router is not manually specified, the network cameras automatically search for NAT routers on your network. If more than

one router is found, the default router is selected.

Alternative HTTP port - select this option to manually define an external HTTP port. Enter the port number in the field

provided. If no port is entered here a port number is automatically selected when NAT traversal is enabled.

Notes:

• An alternative HTTP port can be used/be active even if NAT traversal is disabled. This is useful if your NAT router does

not support UPnP and you need to manually configure port forwarding in the NAT router.

• If you attempt to manually enter a port that is already in use, another available port is automatically selected.

• When the port is selected automatically it is displayed in this field. To change this enter a new port number and click

Save.

FTP - The FTP server running in the network cameras enables the upload of new firmware, and user applications. Check the

box to enable the service.

RTSP - The RTSP protocol allows a connecting client to start an H.264 stream. Check the box to enable the server and enter

the RTSP port number to use. The default setting is 554. Note that H.264 video streams will not be available if this service is

not enabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis network camera can be configured to use a SOCKS server to reach networks

on the other side of a firewall/proxy server. This functionality is useful if the network camera is located on a local network

behind a firewall, and notifications, uploads, alarms, and such need to be sent to a destination outside the local network (such

as the Internet). See the online help

for more information.

LAN (intranet)

WAN (internet)

Broadband

(NAT)

router

ISP

AXIS M31 Series - System Options

QoS (Quality of Service)

Quality of Service (QoS) guarantees a certain level of a specified resource to selected traffic on a network. Quality can be

defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network can

be summarized as:

• The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.

• Greater reliability in the network, thanks to the control of the amount of bandwidth an application may use, and thus

control over bandwidth races between applications.

The QoS in Axis network video products marks the data packets for various types of network traffic originating from the

product. This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of

traffic. The network cameras mark the following types of traffic:

•video

•event/alarm

• management network traffic

QoS Settings - For each type of network traffic supported by your Axis network video product, enter a DSCP

(Differentiated Services Codepoint) value. This value is used to mark the traffic’s IP header. When the marked traffic reaches a

network router or switch, the DSCP value in the IP header tells the router or switch the type of treatment to apply to this type

of traffic, for example, how much bandwidth to reserve for it. Note that DSCP values can be entered in decimal or hex form,

but saved values are always shown in decimal.

For more information on Quality of Service, please see the Axis support web at www.axis.com/techsup

SMTP (email)

Enter the host names (or IP addresses) and port numbers for your primary and secondary mail servers in the fields provided, to

enable the sending of notifications and image email messages from the camera to predefined addresses via SMTP.

If your mail server requires authentication, check the box for Use authentication to log in to this server and enter the

necessary information. See the online help for more information.

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is

the group of devices and management station running SNMP. Community names are used to identify groups.

Depending on the level of security required, select the version of SNMP to use. The three levels of security are:

SNMP v1/v2

Select either SNMP V1 that includes no security, or SNMP V2c that uses very simple security.

The community name can be specified as a password for read or read/write access to all supported SNMP objects. The

community is the group of network devices using SNMP. The default password for the Read Community is public and the

default password for the Write community is write.

Traps for SNMP v1/v2

Traps are used by the camera to send messages to a management system for important events or status changes.

If Enable traps is selected, enter the email address where the trap message is to be sent as well as the Trap community that

should receive the message.

AXIS M31 Series - System Options

Resetting to Factory Default Settings

To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described

in Maintenance, on page 31) or use the Control button on the side of the camera (see page 5) as described below:

Using the Control Button

To reset the camera to the factory default settings using the Control Button:

1. Disconnect the network cable.

2. Press and hold the Control button while reconnecting power.

3. Keep the Control button pressed until the Status indicator color changes to amber (this may take up to 15 seconds).

4. Release the Control button.

5. When the Status indicator changes to green (which may take up to 1 minute), the process is complete and the camera

has been reset. The unit now has the default IP address 192.168.0.90

Note:

For other methods of setting the IP address, please refer to the product’s Installation Guide that accompanies the

product, or download a copy from www.axis.com

AXIS M31 Series - Troubleshooting

Troubleshooting

Checking the Firmware

Firmware is software that determines the functionality of the network cameras. One of your first actions when

troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that

fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or

under About.

Upgrading the Firmware

When you upgrade your camera with the latest firmware from the Axis Web site, your camera receives the latest functionality

available. Always read the upgrade instructions and release notes available with each new release, before updating the

firmware.

Note:

Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available

in the new firmware) although this is not guaranteed by Axis Communications AB. Always read the instructions and

release notes available with each new release, before upgrading the firmware.

1. Save the firmware file to your computer.

The latest version of the firmware is

available free of charge from the Axis

website at www.axis.com/techsup

2. Go to Setup > System Options > Server

Maintenance in the camera’s web pages.

3. In the Upgrade Server section, browse to

the desired firmware file on your

computer. Click Upgrade.

Notes:

• After starting the upgrade process,

always wait at least 5-10 minutes before restarting the camera, even if you suspect the upgrade has failed.

• Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user.

• The AXIS Camera Management software tool can be used for multiple upgrades. Please see the Axis website at

www.axis.com for more information.

Emergency Recovery Procedure

If power or the network connection to the camera is lost during the upgrade, the process fails and the unit becomes

unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial

number is found on the label attached to the bottom of the camera.

1. UNIX/Linux - From the command line, type the following:

arp -s <IP address of camera> <serial number> temp

ping -s 408 <IP address of camera>

Windows - From a command/DOS prompt, type the following:

arp -s <IP address of camera> <serial number>

ping -l 408 -t <IP address of camera>

2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3. Open a browser and type in the camera’s IP address. In the page that appears, use the Browse button to select the

upgrade file to use, for example, axism3113.bin. Then click the Load button to restart the upgrade process.

4. After the upgrade is complete (1-10 minutes), the unit automatically restarts and shows a steady green on the Power

and Status LEDs and flashing green or amber on the Network LED.

5. Reinstall the camera, referring to the installation guide.

If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at

www.axis.com/techsup/

AXIS M31 Series - Troubleshooting

Symptoms, Possible Causes, and Remedial Action

Problems setting the IP address

When using ARP/Ping

Try installation again. The IP address must be set within two minutes after power is

applied to the camera. Ensure the Ping length is set to 408. See Installation Guide.

The camera is located on a different

subnet

If the IP address intended for the camera and the IP address of your computer are

located on different subnets, you will not be able to set the IP address. Contact your

network administrator to obtain an appropriate IP address.

The IP address is being used by another

device

Disconnect the camera from the network. Run the Ping command. (In a Com-

mand/DOS window, type ping and the IP address of the unit).

If you receive: Reply from <IP address>: bytes = 32; time = 10 ms..... - this means

that the IP address may already be in use by another device on your network. You

must obtain a new IP address and reinstall the unit.

If you see: Request timed out - this means that the IP address is available for use

with your camera. In this case, check all cabling and reinstall the unit.

Possible IP address conflict with

another device on the same subnet

The static IP address in the camera is used before the DHCP server sets a a dynamic

address. This means that if the same default static IP address is used by another

device, there may be problems accessing the camera. To avoid this, set the static IP

address to 0.0.0.0.

The camera cannot be accessed from a browser

The IP address has been changed by

DHCP

If the camera and client are on the same network, Run AXIS IP Utility to locate the

camera. Identify the camera using its model or serial number. Alternatively:

1) Move the camera to an isolated network or to one with no DHCP or BOOTP server.

Set the IP address again, using the AXIS IP Utility (see the Installation Guide) or the

ARP/Ping commands.

2) Access the unit and disable DHCP in the TCP/IP settings. Return the unit to the

main network. The unit now has a fixed IP address that will not change.

3) As an alternative to 2), if dynamic IP address via DHCP or BOOTP is required, select

the required service and then configure IP address change notification from the net-

work settings. Return the unit to the main network. The unit now has a dynamic IP

address, but will notify you if the address changes.

Produktspecifikationer

Varumärke:	Axis
Kategori:	övervakningskamera
Modell:	M3113-R
Vikt:	250 g
Videoformat som stöds:	H.264
Maximal upplösning:	800 x 600 pixlar
Optisk sensorstorlek:	1/4 "
Bildsensortyp:	CMOS
Internminne:	128 MB
Processor:	ARTPEC-3
Flashminne:	128 MB
Rotationsvinkel:	180 °
Lutningsvinkel:	0 - 90 °
Slutartid:	1/24500 - 1/6 s
Strömförsörjning via Ethernet (PoE) stöd:	Ja
Antal LAN (RJ-45) anslutningar:	1
Strömförbrukning (vanlig):	3.2 W
Produktstorlek (BxDxH):	109 x 107 x 48 mm
Temperatur vid drift:	-20 - 50 ° C
Intervall för relativ operativ luftfuktighet:	20 - 80 %
Video rörelsedetektor:	Ja
Minimibelysning:	1 lx
Bildfrekvens:	30 fps
Stöd för nätverksprotokoll:	IPv4/v6, HTTP, HTTPS, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3 (MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS
Strömkälla av typen:	PoE
Objektivets betraktningsvinkel, horisontell:	66 °
Aktivt manipulering larm:	Ja
Panoreringsvinkel:	-30 - 30 °