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OWNER’S MANUAL

MFC 4300

If You Need to Call Customer Service

Please complete the following information for future

reference:

Model: MFC 4300

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain

this Operations Manual with your sales receipt as a

permanent record of your purchase, in the event of a

theft, fire or warranty service.

Year 2000 Compliant

Brother is addressing the Year 2000 related issues for all

Brother fax machines and multi-function centers. Our

focus is to ensure that our bundled third party software

will continue to properly process date/time data after

January 1, 2000.

Brother fax machines and multi-function centers will

function properly after January 1, 2000, provided that all

non-Brother hardware, software and ﬁrmware used by our

customers in connection or combination with Brother fax

machines, and bundled software, accurately exchange

date data with the Brother products.

Please continue to check our Web page for updates at

http://www.brother.com. All remedies will be provided to

individual customers via software patches through

software download or from Brother Customer Service.

Brother Numbers

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you

can get instant answers to common technical questions and product information

for all Brother products. This system is available 24 hours a day, 7 days a week.

You can use the system to send faxes to any fax machine, not just the one from

which you are calling. Call and follow the voice prompts to receive faxed

instructions on how to use the system and your index of fax-back subjects.

If you can’t resolve diﬀiculty with your Brother machine using this manual, call

our fax-back system, and follow the voice prompts to receive faxed instructions

about using the system, and an index of fax-back subjects.

The Brother fax-back system number (USA only) has been preprogrammed on

One Touch key

Frequently Asked Questions (FAQs)

You can ﬁnd more information about Brother products on the World Wide Web.

From product speciﬁcation sheets to Frequently Asked Questions (FAQs), it is

all there. Visit us at:

For Customer Service

Dealers/Service Centers (USA only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (Canada only)

For service center addresses in Canada, call 1-800-853-6660.

IMPORTANT

For technical and operational assistance, you must call the country where you

purchased the MFC. Calls must be made

from within that country.

In USA: 1-800-521-2846

In Canada: 1-800-681-9838

1-514-685-5381 (within Montreal)

You can check here for Brother Printer Driver updates.

In USA: 1-800-284-4329 (voice)

1-908-575-8790 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-800-853-6660 (voice)

1-514-685-4898 (fax)

1-514-685-6464 (voice) (within Montreal)

http://www.brother.com

B R O T H E R N U M B E R S

Ordering Accessories and Supplies

For best quality results use only genuine Brother accessories, available at most

Brother retailers. If you cannot ﬁnd the accessory you need and you have a

Visa, MasterCard, Discover or American Express credit card, you can order

accessories directly from Brother. (In the USA, you can visit us online for a

complete selection of Brother accessories and supplies available for purchase.)

IMPORTANT

For technical and operational assistance, you must call the country where you

purchased the MFC. Calls must be made

from within that country.

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada: 1-800-668-2768 (voice)

DESCRIPTION ITEM

Laser Fax Toner TN5000PF

Laser Fax Drum DR200

Telephone Line Cord UG3565001

Telephone Handset UF6857010

Handset Curled Cord UL8019009

Wire Extensions for trays UL6856000

Paper Tray and Document Tray UU7114001

Owner’s Manual LH0550001

O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S

iii

Notice – Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,

EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)

MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT

WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS

REGARDING THE USE OR THE RESULTS OF THE USE OF THE

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,

RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS

TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT

PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN

CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR

ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES

(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS

INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)

ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE

EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE

USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR

INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO

YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR

ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND

REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN

CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR

OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been

compiled and published, covering the latest product descriptions and

speciﬁcations.

The contents of this manual and the speciﬁcations of this product are subject

to change without notice.

Brother reserves the right to make changes without notice in the speciﬁcations

and materials contained herein and shall not be responsible for any damages

(including consequential) caused by reliance on the materials presented,

including but not limited to typographical and other errors relating to the

publication.

N O T I C E – D I S C L A I M E R O F W A R R A N T I E S

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(USA Only)

This warranty gives you certain rights

and you may also have other rights that

may vary from state to state.

This warranty is given only to the ﬁrst

end-use purchaser of the

accompanying product (referred to in

this warranty as “this Product”).

What is covered: Brother warrants to

you for the Warranty Period that there

are no defects in the materials,

workmanship or Year 2000 compliance

of this Product. The “Warranty Period”

is 1 year from the date you purchased

this product. The “Warranty Period” for

consumable items, such as Toner,

Drums, Ribbons, etc. is 90 days from

the date of purchase, or the rated life of

the Consumable item, whichever is

shorter.

What is NOT covered: This warranty is

VOID -- that is, this Product has no

warranty -- if: (1) you did not purchase

this Product from an authorized Brother

reseller within the United States, (2) this

Product has been serviced, modiﬁed or

tampered with by anyone other than an

Authorized Service Representative of

Brother, (3) the serial number has been

modiﬁed, defaced or removed from this

Product, (4) this Product has been

abused or damaged, (5) non Brother®-

brand or non Brother approved parts,

supplies, power supplies or other

accessories have been used with this

Product, or (6) this Product has been

transported without the proper

preparation and packaging.

What to do if you think your Product

is defective:

Call our Customer Service Hotline at

1-800-284-4329, or if you suspect a

defect in materials or workmanship in

this Product, you can report it to a

Brother Authorized Service Center.

During the Warranty Period, supply

Brother’s representative with a copy of

your dated bill of sale showing that this

Product was purchased within the

United States. For the name of your

Brother Authorized Service Center, call

1-800-521-2846. After contacting the

Brother Authorized Service Center, you

may be required to deliver or send the

Product properly packaged, freight

prepaid, to the Authorized Service

Center together with a photocopy of

your bill of sale.

What Brother will do: Brother (or its

Authorized Service Center) will

evaluate your report of a possible

defect to determine whether a defect

exists, and if it does exist, Brother (or its

Authorized Service Center) will repair or

(at Brother’s option) replace the

Product with a product that performs

the same functions and performs as

well as the original Product. Brother

reserves the right to supply refurbished

or remanufactured replacement parts

provided that the replacement parts

conform to the manufacturer’s

speciﬁcations for new products. The

repaired or replacement product will be

returned to you at no cost.

Exchange Service:

When an exchange is authorized,

Brother will exchange your non-working

product with a refurbished or

remanufactured product that conforms

to the manufacturer’s speciﬁcations for

new products. The refurbished or

remanufactured Product you receive

will be covered by the balance of the

limited warranty period remaining on

the original Product, plus an additional

thirty (30) days. You will keep the

replacement Product that is sent to you

and must return (or be billed up to the

cost of a new product) your original

non- working product, which shall

become the property of Brother. You

must call Brother Customer Service and

if the representative cannot correct the

product’s malfunction over the

telephone and you elect the exchange

service, you must provide information

pertaining to this Product and you must

also provide a valid major credit card

number. Your credit card will be

charged up to the cost of a new Product

if: (i) you do not return your original

Product to Brother within ﬁve (5)

business days; (ii) the malfunctions of

your original Product are not covered by

the limited warranty; (iii) the proper

packaging instructions are not followed

and has caused damage to the product;

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(USA Only)

or (iv) the warranty period on your

original Product has expired or has not

been suﬃciently validated with a copy

of the proof of purchase (bill of sale).

The Brother Customer Service

Representative will ship the exchange

Product via next business day delivery

courier service, with return instructions

and prepaid return air bill. Follow the

return instructions. You must return the

original Product in the same shipping

carton in which the exchanged Product

was received and include a copy of

proof of purchase (bill of sale). Retain

your original accessory items and a

copy of the return air bill, signed by the

courier.

Limitations:

Repair or replacement as described

above is your sole and exclusive (that

is, your only) remedy if this Product is

defective. Brother is not responsible for

damage to or loss of any equipment,

media, programs or data related to the

use of this Product. Except for that

repair or replacement,

Brother shall not

be liable for any direct, indirect, incidental

or consequential damages or speciﬁc

relief. Because some states do not allow

the exclusion or limitation of

consequential or incidental damages, the

above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU

OF ALL OTHER WARRANTIES,

WRITTEN OR ORAL, WHETHER

EXPRESSED BY AFFIRMATION,

PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE.

ANY AND ALL WARRANTIES OTHER

THAN THIS ONE, WHETHER

EXPRESS OR IMPLIED, INCLUDING

IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE, ARE

HEREBY DISCLAIMED.

This Limited Warranty is the only

warranty that Brother is giving for this

Product. It is the ﬁnal expression and

the exclusive and only statement of

Brother’s obligations to you. It replaces

all other agreements and under-

standings that you may have with

Brother or its representatives.

This Limited Warranty (and Brother’s

obligation to you) may not be changed

in any way unless you and Brother sign

the same piece of paper in which we (1)

refer to this Product and your bill of sale

date, (2) describe the change to this

warranty and (3) agree to make that

change.

Product Support: Toll-free customer

service and technical support is

available for hardware operational

assistance at 1-800-284-4329. At any

time, free technical support in the form

of Frequently Asked Questions,

troubleshooting tips and service center

locator is available through our fax-back

system at 1-800-521-2846 or Brother’s

Internet Web Site (www.brother.com).

Now you can visit us on-line

(www.brothermall.com), your complete

source for genuine Brother Accessories

and Supplies.

ROTHER I

NTERNATIONAL C

ORPORATION

100 S

OMERSET C

ORPORATE B

LVD.

RIDGEWATER, N

ERSEY 08807-0911

Please record your model and serial

numbers and your date and location of

Purchase below for your records. Keep

this information with your proof of

purchase (bill of sale) in case your

Product is lost, stolen or requires service.

Model # _______________________

Serial #________________________

Date of purchase: _______________

Store where purchased:___________

Location of store: _____________

Important:

We recommend that you

keep all original packing materials, in

the event that you ship this product.

vii

Quick Reference Guide

Sending Faxes

Automatic Transmission

Place the original face down in the

ADF.

Enter the fax number using One Touch,

Speed Dial, Search or the dial pad.

Press Start.

Sending a Cover Page

Place the original face down in the

ADF.

Press

Function,

When

NEXT FAX ONLY?

appears, press

Set

Press

to select

(or

OFF

) and press

Set

Press

to select a comment

and press

Set

Enter two digits to indicate the number

of pages being sent and press

Set

Press

to select additional settings

—

—Press

if you are ready to

fax.

Enter the fax number.

Press

Start

Real Time Transmission

You can send faxes in real time.

Place the original face down in the

ADF.

Press

Function 1 3 9, , , .

Press

to select

and

press

Set

—

—For the next

transmission only, press

select

NEXT FAX ONLY

and

press

Set

For the next fax only, press

to select

and press

Set

Press

to select additional settings

—

—Press

to fax.

Enter the fax number.

Press

Start

Receiving Faxes

Select Answer Mode

Press

Receive Mode

to select

FAX/TEL TAD MANUAL, ,

FAX ONLY

. If you select

FAX/

TEL

, make sure you set Ring Delay

and F/T Ring Time.

Manual Reception

Pick up the handset.

Press if you hear fax tones Start

(beeps).

When the LCD shows

RECEIVE

replace the handset.

Brother fax-back system :

In USA: 1-800-521-2846

In Canada: 1-800-681-9838

In Montreal:

1-514-685-5381

Brother Web Site :

http://www.brother.com

viii

Storing Numbers

Storing One Touch Dial

Numbers

Press , , , .Function 1 6 1

Press the One Touch key where you

want to store the number.

Enter a number (up to 20 digits) and

press .Set

Enter a name (or leave it blank) and

press

Set

Press or to select , , or FAX TEL

FAX/TEL and press .Set

Press .Stop

Storing Speed Dial Numbers

Press , , , .Function 1 6 2

Enter a two-digit Speed Dial number

and press .Set

Enter a number (up to 20 digits) and

press .Set

Enter a name (or leave it blank) and

press

Set

Press or to select , , or FAX TEL

FAX/TEL and press .Set

Press .Stop

Telephone Operation

One Touch Dialing/

Speed Dialing

Pick up the handset— —Press OR

Hook and listen for a dial tone.

When you hear the dial tone, press

the One Touch key of the location

you want to call— —Press OR

Search/Speed Dial #, press , then

press the two-digit Speed Dial

number. (If you pressed to Hook

dial, pick up the handset when the

other party answers.

To hang up, replace the handset.

Search/Speed Dial

Press , then Search/Speed Dial

enter the ﬁrst letter of the name

you’re looking for.

Press or to search the memory.

When the name is displayed, lift the

handset— —Press .OR Hook

Press to dial. (If you pressed Start

Hook to dial, pick up the handset

when the other party answers.)

To hang up, replace the handset.

Making Copies

Making a Single Copy

Place the original face down in the

ADF.

Press , then wait for ﬁve Copy

seconds— —Press again.OR Copy

Sorting Multiple Copies

Place the original face down in the

ADF.

Press .Copy

Use the dial pad to enter the number

of copies you want (up to 99).

Wait ﬁve seconds— —Press OR

Copy.

Press or to select (or SORT

STACK).

Press .Copy

Brother Accessories

and Supplies

In USA:

1-888-879-3232 (voice)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada:

1-800-668-2768 (voice)

Table of Contents

Introduction..................................................................................... 1-1

Using This Manual..................................................................... 1-1

Finding Information............................................................. 1-1

Conventions Used in this Manual........................................ 1-1

Test Sheet Procedures (For USA Only) ..................................... 1-1

MFC 4300 Control Panel Overview........................................... 1-2

About Fax Machines .................................................................. 1-4

Fax Tones and Handshake................................................... 1-4

ECM (Error Correction Mode)............................................ 1-4

Assembly and Connections............................................................. 2-1

Packing List................................................................................ 2-1

Choosing a Location................................................................... 2-2

Assembly.................................................................................... 2-3

Installing the Drum Unit Assembly

(with Toner Cartridge) .................................................... 2-3

Setting Up the MFC............................................................. 2-5

Loading Paper...................................................................... 2-6

Acceptable Paper................................................................. 2-7

Paper Capacity of Feeder..................................................... 2-8

Manual Feed Slot................................................................. 2-8

Loading One Sheet of Paper ........................................... 2-8

Connecting an External

Telephone Answering Device (TAD)............................. 2-9

Sequence ......................................................................... 2-9

Connections..................................................................... 2-9

Recording Outgoing Message on External TAD.......... 2-10

Connecting an External Telephone ................................... 2-10

Special Line Considerations.............................................. 2-10

Roll Over Phone Lines.................................................. 2-10

Two-Line Phone System............................................... 2-11

Converting Telephone Wall Outlets ............................. 2-11

Installing Fax Machine, External Two-Line TAD,

and Two-Line Telephone ......................................... 2-11

Multi-Line Connections (PBX)......................................... 2-12

If you are installing the MFC to work with a PBX:...... 2-13

Custom Features on a Single Line..................................... 2-13

On-Screen Programming................................................................ 3-1

User-Friendly Programming....................................................... 3-1

Function Mode..................................................................... 3-1

Alternating Displays............................................................ 3-1

Function Selection Table..................................................... 3-2

Initial Setup...................................................................................... 4-1

Getting Started............................................................................ 4-1

Setting Date and Time......................................................... 4-1

Setting Station ID ................................................................ 4-1

Setting Tone/Pulse Dialing (For Canada Only)................... 4-2

Entering Text....................................................................... 4-2

Inserting spaces............................................................... 4-3

Making corrections ......................................................... 4-3

Repeating letters.............................................................. 4-3

Special characters and symbols....................................... 4-3

Setting Beeper Volume........................................................ 4-4

Setting the Handset Volume................................................ 4-4

Setting Volume Amplify................................................. 4-5

Setting the Speaker Volume ................................................ 4-5

Setting the Ring Volume ..................................................... 4-5

Memory Storage .................................................................. 4-5

Sleep Mode.......................................................................... 4-6

Delayed Timer..................................................................... 4-6

Setup Receive................................................................................... 5-1

Basic Receiving Operations ....................................................... 5-1

Select Receive Mode ........................................................... 5-1

To select or change your Receive Mode......................... 5-2

Setting Ring Delay .............................................................. 5-2

Setting FAX/TEL (F/T) Ring Time..................................... 5-3

Easy Receive ....................................................................... 5-3

Printing a Reduced Incoming Document ............................ 5-4

Recommended Reductions.............................................. 5-4

Setting Paper Size................................................................ 5-5

Setting the Print Density...................................................... 5-5

Toner Save........................................................................... 5-5

Advanced Receiving Operations................................................ 5-6

Operation from Extension Telephone or

External Telephone ......................................................... 5-6

For FAX/TEL Mode Only .............................................. 5-6

Changing Remote Codes................................................. 5-6

Polling.................................................................................. 5-7

Setting Up Polling Receive............................................. 5-7

Setting Up Sequential Polling Receive........................... 5-7

Printing a Fax in Memory.................................................... 5-8

Canceling a Scheduled Job.................................................. 5-8

Telephone Services .................................................................... 5-9

Distinctive Ring................................................................... 5-9

Registering Your Distinctive Ring Pattern ................... 5-10

Caller ID............................................................................ 5-11

Viewing Caller ID List.................................................. 5-11

Printing Caller ID List .................................................. 5-11

Call Waiting Caller ID....................................................... 5-12

Setup Send ....................................................................................... 6-1

Before You Begin....................................................................... 6-1

Sending Faxes Using Multiple Settings .............................. 6-1

Using the ADF (Automatic Document Feeder)................... 6-1

Manual Transmission .......................................................... 6-2

Automatic Transmission...................................................... 6-2

Manual and Automatic Fax Redial...................................... 6-2

Dual Access......................................................................... 6-2

Real Time Transmission...................................................... 6-3

Checking the Jobs Status..................................................... 6-3

Canceling Jobs While Scanning the Original...................... 6-4

Canceling Jobs in Memory.................................................. 6-4

Basic Sending Operations .......................................................... 6-4

Composing Electronic Cover Page...................................... 6-4

Composing Your Own Comments.................................. 6-5

Cover Page for Next Fax Only........................................ 6-5

Always Send Cover Page................................................ 6-6

Using a Printed Cover Page ............................................ 6-6

Contrast................................................................................ 6-7

Resolution............................................................................ 6-7

Advanced Sending Operations................................................... 6-7

Overseas Mode.................................................................... 6-7

Call Reservation .................................................................. 6-8

Print Sample Call Back Message ........................................ 6-8

Delayed Fax......................................................................... 6-9

Multiple Resolution Transmission ...................................... 6-9

Setting Up Polled Transmit............................................... 6-10

xii

Interrupting Delayed Fax and Polled Transmit Jobs ......... 6-10

Auto Dial Numbers and Dialing Options ...................................... 7-1

Storing Numbers for Easy Dialing ............................................. 7-1

Storing One Touch Dial Numbers ....................................... 7-1

Storing Speed Dial Numbers ............................................... 7-2

Changing One Touch and Speed Dial Numbers.................. 7-2

Setting Up Groups for Broadcasting ................................... 7-3

Dialing and Telephone Options.................................................. 7-4

Manual Dialing .................................................................... 7-4

One Touch Dialing .............................................................. 7-4

Speed Dialing ...................................................................... 7-5

Dialing Access Codes and Credit Card Numbers................ 7-5

Search .................................................................................. 7-5

Broadcasting ........................................................................ 7-6

Pause.................................................................................... 7-7

Hold ..................................................................................... 7-7

Tone/Pulse ........................................................................... 7-7

Redial................................................................................... 7-7

Remote Fax Options........................................................................ 8-1

Fax Forwarding/Paging .............................................................. 8-1

Programming a Fax Forwarding Number............................ 8-1

Programming Paging Number ............................................. 8-2

Setting Fax Storage .................................................................... 8-2

Changing Remote Retrieval Access Code.................................. 8-3

Remote Retrieval........................................................................ 8-3

Using Remote Retrieval Access Code................................. 8-3

Remote Commands ............................................................. 8-4

Retrieving Memory Status List ........................................... 8-5

Retrieving Fax Messages..................................................... 8-5

Changing Fax Forwarding Number..................................... 8-6

Printing Reports .............................................................................. 9-1

Fax Settings and Activity ........................................................... 9-1

To Print a Report ................................................................. 9-1

Transmission Verification (Xmit) Report............................ 9-2

Activity Report Interval....................................................... 9-2

xiii

Making Copies................................................................................10-1

Using the MFC as a Copier.......................................................10-1

Making a Single Copy........................................................10-1

Type of Original.................................................................10-2

Making Multiple Copies ....................................................10-2

Sorting Multiple Copies.................................................10-2

Enlarging and Reducing Copies.........................................10-3

Setting Up Brother MFC and PC to Work Together.................11-1

Using the Brother Machine with Your PC................................11-1

Before You Install Brother Printer Driver ................................11-1

Computer Requirements.....................................................11-1

Connecting the Brother Machine to Your PC...........................11-2

Using Windows® 95, 98, 98SE and Me .............................11-3

Using Windows® 2000 Professional ..................................11-7

Using Windows NT® Workstation Version 4.0 ...............11-10

Using Windows® 3.1 ......................................................11-14x

Installing the Brother Software...............................................11-15

Windows® 95/98/98SE/Me/2000

Professional and NT® 4.0 Users ..................................11-15

To Install Remote Setup and True Type Fonts: ...............11-16

To Install Automatic E-Mail Printing

(Optional Application):................................................11-16

To Register Your MFC 4300 On-Line (USA Only): .........11-17

To View On-Line Documentation: ..................................11-17

To View Brother Support Information:............................11-18

For Windows® 3.1 Users................................................11-18x

To install the printer driver and Brother Software: .....11-18

Helpful Hints for Windows® 3.1 /95/98/98SE/Me/x

2000 Professional or Windows NT® 4.0 .....................11-19

MFC Remote Setup.................................................................11-20

For DOS Users ...............................................................................12-1

How to Use the Brother Machine with

Your DOS Application Software...................................12-1

What Does the Remote Printer Console Do?.....................12-1

Remote Printer Console Main Program.........................12-1

Printer Status Monitor Program.....................................12-1

Installing the Remote Printer Console ...............................12-2

Using the Remote Printer Console Main Program.............12-3

Using Automatic E-Mail Printing................................................ 14-1

For Windows® 95/98/98SE/Me Only....................................... 14-1

Main Features .................................................................... 14-1

To Access the On-Line Documentation ............................ 14-1

Troubleshooting and Routine Maintenance ............................... 15-1

Troubleshooting ....................................................................... 15-1

Brother fax-back system.................................................... 15-1

Frequently Asked Questions (FAQs) ................................ 15-1

Error Messages .................................................................. 15-2

Document Jam ................................................................... 15-6

Printer Jam......................................................................... 15-6

Paper is Jammed in the Multi-purpose Sheet Feeder.... 15-7

Paper is Jammed near the Drum Unit

or in the Fuser Unit................................................... 15-7

If You Are Having Difficulty with Your MFC ................. 15-8

Difficulties Setting up the Software

(For Windows® 3.1 Users) ................................................ 15-17x

Problem Using the HP Pavilion PC and

the “HP DEMO” Screen Saver ................................... 15-17

Bi-directional Parallel Ports (nibble and byte modes)..... 15-17

Machine Connect Failure or Bi-Directional

Communication Error ................................................. 15-17

Brother HL-6/6V/10h/630series/660series/960/1260/

WL-660: ...................................................................... 15-18

HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP:..... 15-18

HP LaserJet 4 Plus: ..................................................... 15-19

NEC SuperScript 610/660: ......................................... 15-19

EPSON ActionLaser 1100 / 1400: .............................. 15-19

Lexmark WinWriter 200:............................................ 15-19

Graphics or Text Is Missing

When the Document Is Printed .............................. 15-20

Packing and Shipping the MFC ............................................. 15-21

Routine Maintenance.............................................................. 15-23

Cleaning the Document Scanner ..................................... 15-23

Cleaning the Printer......................................................... 15-24

Cleaning the Drum Unit .................................................. 15-25

Replacing the Toner Cartridge ........................................ 15-26

How to Replace the Toner Cartridge............................... 15-26

Replacing the Drum Unit................................................. 15-30

For Customer Service ...................................................... 15-33

xvi

Important Information ................................................................. 16-1

Standard Telephone and FCC Notices ..................................... 16-1

These notices are in effect only for 120V

models sold and used in the United States.................... 16-1

Laser Safety (110–120V Models Only) ........................ 16-2

FDA Regulations........................................................... 16-2

Federal Communications Commission (FCC)

Declaration of Conformity (USA Only)................... 16-3

Industry Canada Compliance Statement

(Canada Only) .......................................................... 16-3

Important—About the Interface Cable

(MFC 4300 Only) ..................................................... 16-3

Important Safety Instructions........................................ 16-4

Energy Star® Compliance Statement................................. 16-5

Trademarks.................................................................... 16-6

Glossary........................................................................................... G-1

Specifications ................................................................................... S-1

Fax.............................................................................................. S-1

Printer ......................................................................................... S-2

Electrical and Environment ........................................................ S-2

Index ..................................................................................................I-1

Remote Retrieval Access Card...................................................... R-1

I N T R O D U C T I O N

1 - 1

Introduction

Using This Manual

Thank you for purchasing a Brother Multi-Function Center (MFC). This MFC has

been designed to be simple to use, with LCD screen prompts to guide you through

functions. However, you can use your machine to its fullest potential by taking a few

minutes to read this manual.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be

able to find information about a specific feature or function by checking the Index in

the back of this manual.

Conventions Used in this Manual

Throughout this manual you’ll see special symbols alerting you to important

information, warnings, and actions to perform. For clarification, and to help you choose

the correct key presses, we’ve added illustrations showing some of the LCD messages.

Test Sheet Procedures (USA Only)

After programming your Station ID, please fill out the TEST SHEET included with your

MFC and fax it to Brother’s Automated Fax Response System as your first transmission.

This will verify that your MFC is properly installed. (See

Setting Station ID

, page 4-1.)

When this document is received a confirmation sheet will be sent back to your

machine. To get a response, be sure to set up your Station ID.

Additionally, your MFC has a Help key. Press Help to print a list of basic operational

steps and functions.

boldface Bold typeface identifies a specific key on the MFC control panel.

italics

Italics typeface emphasize an important point, or refer you to related topic.

bubble dot

Bubble Dot typeface identifies the messages on the LCD of the MFC.

Warnings detail precautions you must take to avoid possible personal

injury.

Cautions specify procedures you must follow or avoid to prevent possible

damage to the MFC.

Note Notes tell you the proper response for a situation that may occur.

FYI tips provide details about how the current operation interacts with other

features.

Improper Setup alerts you to devices and procedures that are not compatible

with the MFC.

In USA: 1-877-268-9575 (fax)

1 - 2

I N T R O D U C T I O N

MFC 4300 Control Panel Overview

23 1 11 10

754 6 8 9

I N T R O D U C T I O N

1 - 3

MFC 4300 Control Panel Overview

When you press these keys:

Hold

Lets you put calls on hold.

Dial Pad

Allows you to dial phone and fax

numbers, and can be used as a keyboard

for entering information into the fax

machine.

Redial/Pause

Redials the last number called. Also

inserts a pause in autodial numbers.

Hook

Lets you dial telephone and fax numbers

without lifting the handset.

(Left Arrow)

(Right Arrow)

Volume

Moves the LCD cursor to the left or

right in Function mode so you can

make selections.

Also, adjusts speaker, ring and

handset volume.

Search/Speed Dial

Lets you look up numbers stored in the

dialing memory. Also, lets you dial

stored phone numbers by pressing and #

two-digit number.

Help

Stop

Prints a quick reference Help List.

Stops a fax, cancels an operation, or

exits from function mode.

Start

Starts an operation, such as sending a

fax.

Broadcast

lets you to send faxes to many

different locations (maximum of 88

locations at once).

Resolution

Lets you select the resolution when

you send a fax.

Enlarge/Reduce

lets you select an enlargement or

reduction ratio: 100%, 120%, 125%,

150%, 200%, 50%, 75%, 87%, 93%.

Selecting AUTO automatically reduces

the original on the selected paper size.

Copy

Makes a copy of the original in the

ADF.

Liquid Crystal Display (LCD)

Displays messages to help you set and

operate your MFC.

Programming keys:

Stores a function setting in the

machine.

Set

Dialing and Telephone keys:

Lets you access the function mode.

(programming)

Function

One Touch Dial Keys

Previously stored phone numbers are

accessecd for quick and easy dialing.

Job Cancel

Printer key:

Clears data from the printer memory.

Receive Mode

Fax keys:

Lets you set how the machine will

handle incoming calls.

Photo/Text

Copy keys:

Lets you identify the type of document

you want to copy: a photograph or text.

1 - 4

I N T R O D U C T I O N

About Fax Machines

If you’re a first-time fax machine user, fax operation might seem a little

mysterious. Soon, you’ll recognize the unusual fax tones on your phone line,

and be able to send and receive faxes easily.

Fax Tones and Handshake

When someone is sending a fax, the MFC sends fax calling tones, (CNG tones)

— soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial

and press , and they continue for about 40 seconds after dialing. During Start

that time, the sending machine must begin the “handshake” with the receiving

machine. Each time you use automatic procedures to send a fax, you are sending

CNG tones over the phone line. You’ll soon learn to listen for these soft beeps

each time you answer a phone on your fax line, so you can know if you are

receiving a fax message.

The receiving fax responds with fax receiving tones—loud, chirping sounds. A

receiving fax chirps for about 40 seconds over the phone line, and the screen

displays RECEIVE. If your MFC is set to the FAX mode, it will answer every

call automatically with fax receiving tones. Even if the other party hangs up,

your MFC continues to send the “chirps” for about 40 seconds, and the screen

continues to display RECEIVE. To cancel the receiving mode, press Stop.

When your MFC answers in FAX/TEL mode, it listens for CNG tones and then

responds with receiving tones.

The fax “handshake” is the time in which the sending machine’s CNG tones and

the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds,

so the machines can understand how each is sending and receiving the fax. The

handshake cannot begin until the call is answered, and the CNG tones only last

for about 40 seconds after the number is dialed. Therefore, it’s important for the

receiving machine to answer the call in as few rings as possible.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the fax machine to check the

integrity of a fax transmission while it is in progress. ECM transmissions are

possible only between machines that both have the ECM feature. If they do, you

may send and receive fax messages that are continuously checked for their

integrity.

Sufficient memory must be available in your MFC for this feature to work.

Note When you have an external telephone answering device (TAD) on your fax

line, your TAD will determine the number of rings before the call is answered.

Pay special attention to the directions in the Installation chapter for connecting

a TAD to your MFC.

2 - 2

A S S E M B L Y A N D C O N N E C T I O N S

Choosing a Location

Place your MFC on a flat, stable surface, such as a desk. Select a place that is

free of vibration and shocks. Locate the MFC near a telephone jack and a

standard, grounded power outlet. Make sure nothing blocks the flow of air from

the fan on the right side of the MFC.

WARNING

■Never install telephone wiring during a lightning storm.

■We recommend that this product be used with a surge protection device to

protect the product against lightning storms.

■Never install a telephone jack in a wet location unless the jack is specifically

designed for a wet location.

■Never touch telephone wires or terminals that are not insulated unless the

telephone line has been disconnected at the network interface.

■Use caution when installing or modifying telephone lines.

■Avoid using a telephone (other than a cordless type) during an electrical storm.

There may be a remote risk of electric shock from lightning.

■Do not use the telephone to report a gas leak in the vicinity of the leak.

■For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the

equipment and should be easily accessible.

■To reduce the risk of shock or fire, use only a No. 26 AWG or larger

telecommunications line cord.

Avoid placing your MFC in a high-traffic area. Do not place near heaters, air

conditioners, water, chemicals or refrigerators. Do not expose the MFC to

direct sunlight, excessive heat, moisture or dust. Make sure nothing blocks the

flow of air from the fan on the right side of the MFC. Do not connect your MFC

to electrical outlets controlled by wall switches or automatic timers. Disruption

of power can wipe out information in the unit’s memory. Do not connect your

MFC to electrical outlets on the same circuit as large appliances or other

equipment that might disrupt the power supply. Avoid interference sources,

such as speakers or the base units of cordless phones.

NO !NO ! NO !

A S S E M B L Y A N D C O N N E C T I O N S

2 - 3

Assembly

Installing the Drum Unit Assembly

(with Toner Cartridge)

Unpack the drum

unit assembly,

including the toner

cartridge, and

gently rock it from

side to side five or

six times to

distribute toner

evenly inside the

cartridge.

To prevent damage to the drum, do NOT expose it to

light for longer than a few minutes.

Do NOT remove the starter sheet—this will be

ejected while the MFC is warming up.

Starter Sheet

A S S E M B L Y A N D C O N N E C T I O N S

2 - 5

Setting Up the MFC

Follow the instructions below to connect the handset, power cord, and telephone

line.

Connect the Handset.

Connect the curled handset cord to the bottom of the handset and the left side of

the MFC.

Connect the power cord.

WARNING

■This MFC must be grounded using a three-prong plug.

■Since the MFC is grounded through the power outlet, you can protect yourself

from potentially hazardous electrical conditions on the telephone network by

keeping the power to your MFC on when you connect it to a telephone line.

Similarly, you can protect yourself when you want to move your MFC, by

disconnecting the telephone line first, and then the power cord.

■Lightning and power surges can damage this product! We recommend that you

use a quality surge protection device on the AC power line as well as on the

telephone line, or unplug the lines during a lightning storm.

■Do not touch the rollers at the paper exit.

Connect the telephone line.

Connect one end of the telephone line cord to the jack labeled LINE on the left

side of the MFC. Connect the other end to a modular wall jack.

LINE

EXT.

Produktspecifikationer

Varumärke:	Brother
Kategori:	Skrivare
Modell:	MFC-4300

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