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Explains how to configure settings in the
Software Operation Panel.
Explains about troubleshooting.
Explains how to clean the scanner.
Explains about various ways of scanning.
Explains about the setting items in the
scanner drivers.
Explains how to place documents on the
scanner.
Explains the names and functions of parts
and basic scanner operation.
fi-65F
Appendix
Glossary
Contents
TOP
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
P3PC-4562-01ENZ0
Scanner
Overview
How to Use This Manual
Index
Introduction
Operator's Guide
Thank you for purchasing our image scanner.
This manual explains about the basic operations and handling of the scanner.
For information on scanner installation, connection and software installation, refer to "Getting
Started".

Glossary
Appendix
How to Use This Manual
2
Introduction
Index
Contents
TOP
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Operational
Settings
Scanner
Overview
Daily Care
Troubleshooting
How to Use This Manual
The following shows the tips for using this manual.
zTo display or print this manual, either Adobe® Acrobat® (7.0 or later)
or Adobe® Reader® (7.0 or later) is required.
zIn this manual, you can use the Search tool of Adobe® Acrobat® or
Adobe® Reader®.
For details, refer to the Adobe® Acrobat® or Adobe® Reader® Help.
zUse the [Page Up] key to return to the previous page, and the [Page
Down] key to go to the next page.
zClick a blue character string, tab or contents/index title (where the
mouse cursor changes into a shape such as ) to jump to the link.
- Common for all pages
- Contents page
- Index page
Jumps to the first page of each chapter.
This tab is on every page.
TOP: Jumps to the cover page.
Contents: Jumps to the contents
page.
Index: Jumps to the index page.
This tab is on every page.
Jumps to this page.
Click on a blue character
string to jump to the link.
Click on a title to jump to the link.
Click on a page number to jump to the link.

Introduction
3
Appendix
Glossary
Introduction
Index
Contents
TOP
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Operational
Settings
Scanner
Overview
Daily Care
Troubleshooting
Introduction
Thank you for purchasing our Color Image Scanner fi Series.
About This Product
This scanner is equipped with a flatbed that allows you to scan
thick documents, such as a book or plastic cards, and thin
paper.
Manuals
The following manuals are included for this product. Read
them as needed.
Trademarks
Microsoft, Windows, Windows Server, and Windows Vista are
either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
ISIS is a registered trademark of EMC Corporation in the
United States.
Adobe, the Adobe logo, Acrobat, and Reader are either
registered trademarks or trade names of Adobe Systems
Incorporated in the United States and/or other countries.
PaperStream is a registered trademark of PFU LIMITED in
Japan.
Other company names and product names are the registered
trademarks or trademarks of the respective companies.
Manufacturer
PFU LIMITED
International Sales Dept., Imaging Business Division,
Products Group
Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku,
Kawasaki, Kanagawa 212-8563, JAPAN.
Phone: (81-44) 540-4538
© PFU LIMITED 2013
Manual Description
Safety Precautions
(paper, PDF)
Contains important information about the
safe use of this product.
Make sure to read this manual before
using the scanner.
The PDF version is included in the Setup
DVD-ROM.
Getting Started
(PDF)
Outlines the procedures from installation to
operation of the scanner.
The PDF version is included in the Setup
DVD-ROM.
Operator's Guide
(this manual) (PDF)
Provides detailed information on how to
operate and maintain the scanner daily,
and how to troubleshoot problems.
Included in the Setup DVD-ROM.
Help (scanner driver) Explains how to use and configure the
settings for the scanner drivers.
Can be referenced from each scanner
driver.
Help (application) Explains how to use and configure the
settings for the application software. Can
be referenced from each application.
Manual Description

Conventions
5
Appendix
Glossary
Introduction
Index
Contents
TOP
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Operational
Settings
Scanner
Overview
Daily Care
Troubleshooting
*1: Where there is no distinction between the different versions of the
above operating system, the general term "Windows" is used.
Arrow Symbols in This Manual
Right-arrow symbols (→) are used to separate icons or menu
options you should select in succession.
Example: Click [Start] menu → [Control Panel].
Screen Examples in This Manual
Microsoft product screenshots are reprinted with permission
from Microsoft Corporation.
The screen examples in this manual are subject to change
without notice in the interest of product development.
If the actual displayed screen differs from the screen
examples in this manual, operate by following the actual
displayed screen while referring to the user's manual of the
scanner application that you are using.
The screen examples used in this manual are of the
PaperStream IP (TWAIN) driver, the PaperStream IP (TWAIN
x64) driver, and the PaperStream IP (ISIS) driver.
The screenshots used in this manual are of Windows 7. The
actual windows and operations may differ depending on the
operating system. Also note that with some scanner models,
the screens and operations may differ from this manual when
you update the PaperStream IP (TWAIN) driver, the
PaperStream IP (TWAIN x64) driver, or the PaperStream IP
(ISIS) driver. In that case, refer to the manual provided upon
updating the driver.
Windows Server® 2012 Standard (64-bit) Windows
Server 2012
(*1)
Windows® 8 (32-bit/64-bit) Windows 8
(*1)
Windows® 8 Pro (32-bit/64-bit)
Windows® 8 Enterprise (32-bit/64-bit)
Name Indication

Configuring the
Scan Settings
Appendix
Glossary
Introduction
Index
Contents
TOP
Contents
6
How to Scan
Documents
Various Ways to
Scan
Operational
Settings
Scanner
Overview
Daily Care
Troubleshooting
Contents
How to Use This Manual ................................................................................................................................... 2
Introduction ........................................................................................................................................................ 3
Conventions ................................................................................................................... ............. 4.......................
Chapter 1 Scanner Overview ...................................................................................................................... 10
1.1 Main Features .............................................................................................................. ........................................ ........ 11
1.2 Parts and Functions ......................................................................................... ............................ ............................... 12
Front ............................................................................................................................................................................... 12
Inside.............................................................................................................................................................................. 13
Back ............................................................................................................................................................................... 14
1.3 Turning the Power ON/OFF .................................................................................... .......................................... .......... 15
How to Turn the Power ON .......................................................................................... ........................................ .......... 15
How to Turn the Power OFF .......................................................................................................................................... 16
1.4 Opening/Closing the Document Cover ......................................................................................... ............ 17................
How to Open the Document Cover ................................................................................................. ....................... ........ 17
How to Close the Document Cover ................................................................................................................................ 17
1.5 Power Saving Mode .......................................................................................................... .............................. ............ 18
Chapter 2 How to Scan Documents ........................................................................................................... 19
2.1 Scanning Documents .................................................................................................................................................. 20
Chapter 3 Configuring the Scan Settings .................................................................................................. 22
3.1 Setup Dialog Box for PaperStream IP Driver ............................................................................................................ 23
3.2 Setting Items for PaperStream IP Driver ................................................................................................................... 25
[Profile] list...................................................................................................................................................................... 25
[Save Profile] button ....................................................................................................................................................... 25

Configuring the
Scan Settings
Appendix
Glossary
Introduction
Index
Contents
TOP
Contents
7
How to Scan
Documents
Various Ways to
Scan
Operational
Settings
Scanner
Overview
Daily Care
Troubleshooting
[Delete Profile] button..................................................................................................................................................... 25
[Option] button................................................................................................................ ........................................ ........ 26
[Initialize] button ............................................................................................................................................................. 26
[Switch Dialog] button.......................................................................................... ............................................ ............... 26
[Configuration] button .......................................................................................... ............................................ ............... 26
[Help] button ................................................................................................................................................................... 26
Settings menu buttons.................................................................................................................................................... 26
Buttons at the bottom of the dialog box.......................................................................................................................... 27
[Scan] button .................................................................................................................................................................. 27
[Close] button ................................................................................................................................................................. 27
[OK] button ..................................................................................................................................................................... 27
[Reset] button ................................................................................................................................................................. 27
[Cancel] button ............................................................................................................................................................... 27
[Preview] button.............................................................................................................................................................. 27
Chapter 4 Various Ways to Scan ................................................................................................................ 28
4.1 Summary ...................................................................................................................................................................... 29
4.2 Scanning Documents of Different Types and Sizes ................................................................................................ 30
Scanning a Book ................................................................................................................ ............... 30.............................
4.3 Customizing the Scanner Settings ............................................................................................................................ 32
Using a Button on the Scanner to Start Scanning.......................................................................................................... 32
Chapter 5 Daily Care .................................................................................................................................... 34
5.1 Cleaning Materials and Locations that Require Cleaning ....................................................................................... 35
Cleaning Materials.......................................................................................................................................................... 35
Location and Frequency................................................................................................................................................. 35
5.2 Cleaning the Outside .................................................................................................................................................. 36
5.3 Cleaning the Inside ..................................................................................................................................................... 37

Configuring the
Scan Settings
Appendix
Glossary
Introduction
Index
Contents
TOP
Contents
8
How to Scan
Documents
Various Ways to
Scan
Operational
Settings
Scanner
Overview
Daily Care
Troubleshooting
Chapter 6 Troubleshooting ......................................................................................................................... 38
6.1 Troubleshooting .......................................................................................................................................................... 39
Scanner cannot be powered ON. ................................................................................................................................... 40
The power LED goes off................................................................................................................................................. 41
Scanning does not start.................................................................................................................................................. 42
Scanning takes a long time. ........................................................................................................................................... 43
Image quality is poor when scanning pictures/photos in black & white.......................................................................... 44
Quality of scanned text or lines is unsatisfactory. ............................................................. ..................................... ........ 45
Images are distorted or not clear.................................................................................................................................... 46
Vertical streaks appear on the scanned image. ............................................................................................................. 47
The power LED flashes after power-on.......................................................................................................................... 48
A shadow appears at the top or the bottom of the scanned image. ............................................................................... 49
Images scanned in black & white (or in grayscale or color) are dark. ............................................................................ 50
Automatic page size detection fails. ............................................................................................................................... 51
6.2 Before You Contact the Scanner Service Provider .................................................................................................. 52
General........................................................................................................................................................................... 52
Error Status .................................................................................................................................................................... 53
6.3 Checking the Product Labels ..................................................................................................................................... 54
Location.......................................................................................................................................................................... 54
Chapter 7 Operational Settings .................................................................................................................. 55
7.1 Starting Up the Software Operation Panel ................................................................................................................ 56
7.2 Password Setting ........................................................................................................................................................ 58
Setting a Password ........................................................................................................................................................ 58
Setting [View Only mode] ............................................................................................................................................... 59
Clearing [View Only mode]............................................................................................................................................. 60
Changing the Password ................................................................................................................................................. 61
Clearing the Password ................................................................................................................................................... 62

Configuring the
Scan Settings
Appendix
Glossary
Introduction
Index
Contents
TOP
Contents
9
How to Scan
Documents
Various Ways to
Scan
Operational
Settings
Scanner
Overview
Daily Care
Troubleshooting
Resetting the Password ................................................................................................................................................. 63
7.3 Configuration Items ......................................................................................... ............................ ............................... 64
Device Setting ................................................................................................................................................................ 64
7.4 Settings Related to Sheet Counters .......................................................................................................................... 66
Checking the Sheet Counters [Count]............................................................................................................................ 66
7.5 Settings Related to Waiting Time .............................................................................................................................. 67
Waiting Time to Enter Power Saving Mode [Power saving] ........................................................................................... 67
Appendix 68
A.1 Basic Specification ..................................................................................................................................................... 69
A.2 Installation Specification ............................................................................................................................................ 71
A.3 Outer Dimensions ....................................................................................................................................................... 73
A.4 Uninstalling the Software ........................................................................................................................................... 74
Glossary ......................................................................................................................................................... 75
Index ............................................................................................................................................................... 83

Index
Contents
Appendix
Glossary
Introduction
TOP
How to Scan
Documents
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
Configuring the
Scan Settings
Chapter 1 Scanner Overview
This chapter explains about the names and functions of the scanner components, as well as the methods for basic
operations.
1.1 Main Features............................................................................................................................................. 11
1.2 Parts and Functions....................................................................................................................................12
1.3 Turning the Power ON/OFF........................................................................................................................15
1.4 Opening/Closing the Document Cover.......................................................................................................17
1.5 Power Saving Mode ........................................................................................... .........................18...............

Appendix
Chapter 1 Scanner Overview
Glossary
Introduction
Index
Contents
TOP
11
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
This section explains about the main features of this product.
The scanner is equipped with the following features:
High speed scanning
The following scanning speed is achieved:
zPower cable connection: 1 second per sheet (*1)
zUSB bus power cable connection: 2 seconds per sheet (*1)
In addition, the scanner can be ready to scan only in 0.5 second. Thus,
for example, at a reception counter, reception staff can complete
scanning tasks swiftly without keeping customers waiting.
Small footprint for easy installation
The smallest footprint in the class of A6 size scanners allows easy
installation in any restricted spaces such as a reception counter.
Reception staff can perform scanning work on the reception counter
while dealing with customers face-to-face.
USB bus power support
The scanner can be powered through the USB port of a computer, and
therefore can be used easily at a place where the AC power supply is
unavailable.
Automatic correction of skewed images
Automatic page size detection automatically detects and corrects
skewed images. You can place a document anywhere on the document
bed without worrying about the document becoming slightly skewed.
*1: When scanning A6 size documents at 300 dpi in monochrome.
1.1 Main Features

Appendix
Chapter 1 Scanner Overview
Glossary
Introduction
Index
Contents
TOP
12
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
This section shows the names of the scanner parts.
Front
1.2 Parts and Functions
ATTENTION
Do not use the operator panel while the Software Operation Panel is
running.
Operator panel
Consists of the [Scan] button and power LED.
Can be used to operate the scanner or check the status.
Flatbed
Place a document on the glass section when you scan thick
documents, such as a book or plastic cards, and thin paper.
*1: For details about power saving mode, refer to "1.5 Power Saving
Mode" (page 18).
*2: For details about turning the power on, refer to "1.3 Turning the
Power ON/OFF" (page 15).
*3: For details about the settings for scanning by pressing the [Scan]
button, refer to the scanner driver's Help and "Using a Button on the
Scanner to Start Scanning" (page 32).
[Scan] button
Resumes from power saving mode (*1) and turns the power on (*2).
Starts up the linked application (*3).
Power LED
Lights in green when the scanner is turned on.

Appendix
Chapter 1 Scanner Overview
Glossary
Introduction
Index
Contents
TOP
13
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
Inside
Document bed
Place a document on the glass section.
Document pad
Holds the document down against the document bed.
Document cover
Close it to hold the document in place.

Appendix
Chapter 1 Scanner Overview
Glossary
Introduction
Index
Contents
TOP
14
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
Back
USB connector
Used to connect a USB cable.
Security cable slot
Used to connect an anti-theft security cable (commercially available).
[Power] button
Resumes from power saving mode (*1) and turns the power on/off (*2).
The power LED lights in green when the scanner is turned on.
Power connector
Used to connect the power cable or USB bus power cable.
Transport lock switch
Locks the carrier unit (which is inside the flatbed) to prevent damage during
transportation.
*1: For details about power saving mode, refer to "1.5 Power Saving
Mode" (page 18).
*2: For details about turning the power on/off, refer to "1.3 Turning the
Power ON/OFF" (page 15).

Appendix
Chapter 1 Scanner Overview
Glossary
Introduction
Index
Contents
TOP
15
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
This section explains how to power on/off the scanner.
How to Turn the Power ON
Normally, when the following cables are connected, the
scanner is turned on/off in sync with the computer's power.
zUSB cable
zPower cable or USB bus power cable
When the computer is turned on, the scanner is turned on and
the power LED lights in green.
1.3 Turning the Power ON/OFF
Power LED
ATTENTION
zIf the scanner is not turned on when the computer is turned on, press
the [Power] or [Scan] button to turn on the scanner.
zIf the power LED does not light up while the computer is turned on,
press the [Power] or [Scan] button to turn on the scanner.
[Power] button
[Scan] button

Appendix
Chapter 1 Scanner Overview
Glossary
Introduction
Index
Contents
TOP
16
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
How to Turn the Power OFF
Normally, when the following cables are connected, the
scanner is turned on/off in sync with the computer's power.
zUSB cable
zPower cable or USB bus power cable
When the computer is turned off, the scanner is turned off and
the power LED goes off.
ATTENTION
For a computer that supplies power to USB devices after it is shut down,
the scanner may not be able to turn off with the computer when the
computer is shut down.
If the scanner is not turned off when the computer is turned off, press
the [Power] button for more than two seconds to turn off the scanner.
Power LED
[Power] button
HINT
The scanner can be turned off also by performing one of the following:
zPress the [Power] button for more than two seconds.
zRemove the AC cable from the AC adaptor.
zRemove the power cable from the power connector of the scanner or
unplug the power cable from the AC outlet.
zRemove the USB bus power cable from the power connector of the
scanner or remove the USB bus power cable from the USB port of
the computer.
[Power] button

Appendix
Chapter 1 Scanner Overview
Glossary
Introduction
Index
Contents
TOP
17
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
This section describes how to open and close the document
cover.
How to Open the Document Cover
1Open the document cover.
How to Close the Document Cover
1Gently close the document cover.
1.4 Opening/Closing the Document Cover
ATTENTION
If the document cover is opened too wide, it may come off. This is to
prevent the hinge from being damaged.
If the document cover comes off, remove the hinge pins from the
scanner and attach them to the hinge axes on the document cover, and
then attach the document cover back to the scanner.
Document cover
Hinge pin
Hinge axis

Appendix
Chapter 1 Scanner Overview
Glossary
Introduction
Index
Contents
TOP
18
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
Power saving mode keeps the power consumption low when
the scanner has not been used for a certain period of time.
If the scanner is left powered on for 15 minutes without being
used, it automatically enters power saving mode.
When the scanner enters power saving mode, the power LED
remains green.
To resume from power saving mode, perform one of the
following:
zPress the [Power] or [Scan] button.
Do not press the [Power] button for more than two seconds.
zPerform scanning from an application.
The scanner is turned off automatically if it is left on for a
certain period of time without being used, reducing the power
consumption until the next scan.
To prevent the scanner from being turned off automatically,
clear the [Power off after a certain period of time] check box in
[Device Setting] on the Software Operation Panel. For details,
refer to "Waiting Time to Enter Power Saving Mode [Power
saving]" (page 67).
To turn the power back on after turning the power off
automatically, press the [Power] or [Scan] button. For details,
refer to "1.3 Turning the Power ON/OFF" (page 15).
1.5 Power Saving Mode
ATTENTION
zWhen the scanner performs scanning for the first time after it
resumes from power saving mode, the scanner performs
initialization similar to that performed at power-on.
zFor some applications, the scanner may not be turned off even if the
[Power off after a certain period of time] check box is selected.
zIf the scanner is automatically turned off while you are using the
image scanning application, exit the application before turning the
power on.
HINT
The waiting time for entering power saving mode can be changed by
using the Software Operation Panel.
For details, refer to "Waiting Time to Enter Power Saving Mode [Power
saving]" (page 67).

Index
Appendix
Glossary
Introduction
Contents
TOP
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
How to Scan
Documents
Chapter 2 How to Scan Documents
This chapter explains how to scan documents with the scanner.
2.1 Scanning Documents .................................................................................................................................20

Index
Contents
Chapter 2 How to Scan Documents
Appendix
Glossary
Introduction
TOP
20
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
How to Scan
Documents
This section explains about the basic flow of performing a
scan.
In order to perform a scan, you need a scanner driver and an
image scanning application that supports the scanner driver.
The following scanner drivers and image scanning
applications are bundled with the scanner:
zScanner driver
- PaperStream IP (TWAIN) driver
Conforms to the TWAIN standard. Used when you operate the
scanner using TWAIN-compliant 32-bit applications.
- PaperStream IP (TWAIN x64) driver
Conforms to the TWAIN standard. Used when you operate the
scanner using TWAIN-compliant 64-bit applications.
- PaperStream IP (ISIS) driver
Conforms to the ISIS standard. Used when you operate the
scanner using ISIS-compliant applications.
zImage scanning application
- PaperStream Capture
Image scanning application that supports the PaperStream IP
(TWAIN) driver and the PaperStream IP (ISIS) driver.
Scanning procedures and operations slightly vary depending
on the image scanning application.
For details, refer to the image scanning application manual.
The following describes the basic procedure for scanning.
1Turn on the scanner.
For details, refer to "1.3 Turning the Power ON/OFF" (page 15).
2Open the document cover.
For details, refer to "1.4 Opening/Closing the Document Cover" (page
17).
3Place a document on the document bed.
Place the document face-down to align its top left-hand corner with
the reference point.
4Gently close the document cover.
For details, refer to "1.4 Opening/Closing the Document Cover" (page
17).
5Start an image scanning application.
2.1 Scanning Documents
HINT
zFor details about the scanner driver, refer to the following:
-"Chapter 3 Configuring the Scan Settings" (page 22)
- PaperStream IP driver Help
zFor details about the image scanning application, refer to the
PaperStream Capture Help.
ABC
ABC
Reference point

Index
Contents
Chapter 2 How to Scan Documents
Appendix
Glossary
Introduction
TOP
21
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
How to Scan
Documents
6Select a scanner driver.
For some image scanning applications, selection of a scanner driver
may not be needed.
7Select a scanner.
Make sure to select the scanner model that is connected to the
computer.
For some image scanning applications, selection of a scanner may
not be needed.
8In the scanner driver's setup dialog box, configure the
scan settings.
For some image scanning applications, the scanner driver's setup
dialog box may not appear.
9Scan the document with the image scanning application.
ATTENTION
When the scanner is communicating with the computer, for
example during scanning, take note of the following:
zDo not unplug the USB cable.
If the USB cable is unplugged and immediately plugged back
again, it may take about two minutes until the computer
recognizes the scanner.
zDo not perform an operation that causes disconnection of the
communication between the scanner and the computer, such
as logging off the user account.

Appendix
Glossary
Introduction
Index
Contents
TOP
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
Chapter 3 Configuring the Scan
Settings
This chapter explains about the scan parameters of the scanner drivers.
3.1 Setup Dialog Box for PaperStream IP Driver..............................................................................................23
3.2 Setting Items for PaperStream IP Driver ....................................................................................................25

Chapter 3 Configuring the Scan Settings
Appendix
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Introduction
Index
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TOP
23
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
The PaperStream IP driver is a scanner driver that conforms
to the TWAIN/ISIS standard.
There are three types of PaperStream IP drivers.
zPaperStream IP (TWAIN) driver
Conforms to the TWAIN standard. Used when you operate the
scanner using TWAIN-compliant 32-bit applications.
zPaperStream IP (TWAIN x64) driver
Conforms to the TWAIN standard. Used when you operate the
scanner using TWAIN-compliant 64-bit applications.
zPaperStream IP (ISIS) driver
Conforms to the ISIS standard. Used when you operate the scanner
using ISIS-compliant applications.
These drivers can be used with an image scanning application
that supports TWAIN or ISIS to perform scanning.
Normally, the scanner driver is launched via an image
scanning application, and then the scan settings are
configured in the setup dialog box of the driver.
For some image scanning applications, the scanner driver's
setup dialog box may not appear.
There are two display formats for the scanner driver's setup
dialog box (main dialog box) for the PaperStream IP driver.
zNormal dialog
This is the standard setup dialog box for the PaperStream IP driver.
You can configure the scan settings or perform a scan from this dialog
box.
3.1 Setup Dialog Box for PaperStream IP Driver

Chapter 3 Configuring the Scan Settings
Appendix
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Introduction
Index
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TOP
24
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
zSimple dialog
This is a simplified dialog box that only includes functions specifically
for scanning.
Select a profile, and perform scanning according to the settings of the
profile from this dialog box.
This dialog box is displayed when you select [Simple dialog] as
[Default dialog] in the [Configuration] dialog box of the PaperStream
IP driver.
HINT
Ways to launch the scanner driver differ depending on the image
scanning application.
For details, refer to the image scanning application manual.

Chapter 3 Configuring the Scan Settings
Appendix
Glossary
Introduction
Index
Contents
TOP
25
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Scanner
Overview
This section explains the main setting items in the normal
dialog for the PaperStream IP driver.
For details about setting items in the normal and simple
dialogs, refer to the PaperStream IP driver Help.
[Profile] list
From the list that appears when you click [▼], select a profile
for scanning.
When the profile name is selected in the [Profile] list, the
corresponding scan settings are displayed.
When you change a setting in the menu after selecting the
profile, it switches to [000: Current Setting].
[Save Profile] button
Displays the [Save Profile] dialog box to save the current
settings as a profile.
[Delete Profile] button
Deletes the profile that is currently selected.
Note that [000: Current Setting] cannot be deleted.
3.2 Setting Items for PaperStream IP Driver

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Scanner
Overview
[Option] button
Specifies whether or not to apply separate scan settings for
front and back sides.
Note that the [Option] button is disabled for this product.
[Initialize] button
Restores the current settings to initial settings.
[Switch Dialog] button
Switches to the simple dialog.
[Configuration] button
Displays the [Configuration] dialog box where you switch the
display of the main dialog box.
[Help] button
Displays the PaperStream IP driver Help.
Settings menu buttons
Configure the scan settings or check the version information.
When you select [Basic], [Image], [Page], [Batch] or
[Endorser], the details are displayed on the right side.
When you select [About], the version information of the
PaperStream IP driver is displayed.

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Overview
Buttons at the bottom of the dialog box
Different buttons are displayed at the bottom of the dialog box
depending on the purpose of invoking the dialog box from the
application.
zWhen scanning a document from the TWAIN-enabled application
zWhen changing the scan settings from the TWAIN-enabled
application
(Scanning is performed after the dialog box is closed.)
zWhen changing the scan settings from the ISIS-enabled application
(Scanning is performed after the dialog box is closed.)
[Scan] button
Performs a scan with the current scan settings.
[Close] button
Saves the current scan settings and closes the dialog box
(scanning is cancelled).
[OK] button
Saves the current scan settings and closes the dialog box.
[Reset] button
Cancels the changes made on the dialog box and restores the
original settings.
[Cancel] button
Discards the changes made on the dialog box and closes the
dialog box.
[Preview] button
Performs a test-scan with the current settings and displays the
result in the Preview.

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Various Ways to
Scan
Chapter 4 Various Ways to Scan
This chapter explains how to configure scanner settings and scan different types of documents with the image scanning
application.
4.1 Summary ....................................................................................................................................................29
4.2 Scanning Documents of Different Types and Sizes....................................................................................30
4.3 Customizing the Scanner Settings .............................................................................. ..................32.............

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Various Ways to
Scan
Configuring the
Scan Settings
The following lists the main ways of scanning documents.
Scanning documents of different types and sizes
z"Scanning a Book" (page 30)
Customizing the scanner settings
z"Using a Button on the Scanner to Start Scanning" (page 32)
For information on other ways of scanning, refer to the
scanner driver's Help.
4.1 Summary

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Configuring the
Scan Settings
5Scan the document with the image scanning application.
For details, refer to the image scanning application manual.
6Attach the document cover.
7Close the document cover.
For details, refer to "1.4 Opening/Closing the Document Cover" (page
17).
Do not look directly into the light source.
ATTENTION
Do not move the document during scanning.

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Overview
Various Ways to
Scan
Configuring the
Scan Settings
Using a Button on the Scanner to Start Scanning
The [Scan] button on the operator panel can be configured to
perform scanning by pressing the button.
To configure this setting, you first need to assign an
application to be launched from the [Scan] button.
Computer setup
1Confirm that the scanner is connected to the computer,
then turn on the scanner.
For details about how to connect the scanner to the computer, refer to
"Connecting the Cables" in Getting Started.
For details about how to turn on the scanner, refer to "1.3 Turning the
Power ON/OFF" (page 15).
2Select [Start] menu → [Control Panel] (For Windows
Server 2012 and Windows 8, right-click the Start screen,
and on the app bar, click [All apps] → [Control Panel] in
[Windows System]).
The [Control Panel] dialog box appears.
3Click [View devices and printers].
The [Devices and Printers] dialog box appears.
4Right-click on the scanner icon, and select [Scan
properties] from the displayed menu.
The properties dialog box of the scanner appears.
5Click the [Events] tab and select an event.
From the [Select an event] drop-down list, select [Scan Button] as the
event from which you want to launch an application (when the [Scan]
button is pressed).
4.3 Customizing the Scanner Settings

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Configuring the
Scan Settings
6Select an action and an application to be launched by the
scanner button event.
Click [Start this program] under [Actions], and select an application
from the drop-down list on the right.
7Click the [OK] button.
The setup of the computer is completed. Proceed to configure the
scanner settings.
Scanner setup
No additional setting is required to use the [Scan] button.
When the [Scan] button is pressed, the specified application is
launched.
[Scan] button

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Daily Care
Chapter 5 Daily Care
This chapter describes how to clean the scanner.
5.1 Cleaning Materials and Locations that Require Cleaning...........................................................................35
5.2 Cleaning the Outside ..................................................................................................................................36
5.3 Cleaning the Inside.....................................................................................................................................37
Do not use aerosol spray or spray that contains alcohol. Paper
dust blown up by strong air from the spray may enter inside the
scanner which may cause the scanner to fail or malfunction.
Also note that sparks generated by static electricity may cause a
fire.

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Settings
Cleaning Materials
For more information about the cleaning materials, contact
your FUJITSU scanner dealer or an authorized FUJITSU
scanner service provider.
Location and Frequency
5.1 Cleaning Materials and Locations that Require Cleaning
Name Part No. Notes
Cleaner F1 PA03950-
0352
100 ml
Moisten a cloth or Cleaning
Paper with this liquid to
wipe the scanner clean.
It may take a long time to
dry if an excessive amount
of Cleaner F1 is used. Use
it in small quantity. Wipe off
the cleaner completely to
leave no residue on the
cleaned parts.
Cleaning Wipe PA03950-
0419
24 packets
Pre-moistened with Cleaner F1.
It can be used instead of
moistening a cloth with Cleaner
F1.
Dry cloth Commercially available
ATTENTION
In order to use the cleaning materials safely and correctly, read the
precautions on each product thoroughly.
Location Frequency
Flatbed Document pad Every 1,000 sheets
Document bed
Plastic frame

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Scanner
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Troubleshooting
This section describes the resolutions for troubles that may
occur while using the scanner. Please check the following
items before you request a repair. If the problem persists,
check each item in "6.2 Before You Contact the Scanner
Service Provider" (page 52), and then contact your FUJITSU
scanner dealer or an authorized FUJITSU scanner service
provider.
The following are some examples of troubles that you may
experience.
6.1 Troubleshooting
Symptoms
"Scanner cannot be powered ON." (page 40)
"The power LED goes off." (page 41)
"Scanning does not start." (page 42)
"Scanning takes a long time." (page 43)
"Image quality is poor when scanning pictures/photos in black & white."
(page 44)
"Quality of scanned text or lines is unsatisfactory." (page 45)
"Images are distorted or not clear." (page 46)
"Vertical streaks appear on the scanned image." (page 47)
"The power LED flashes after power-on." (page 48)
"A shadow appears at the top or the bottom of the scanned image."
(page 49)
"Images scanned in black & white (or in grayscale or color) are dark."
(page 50)
"Automatic page size detection fails." (page 51)
Symptoms

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Troubleshooting
Scanner cannot be powered ON.
Are the following cables connected properly?
zUSB cable
zPower cable or USB bus power cable No
Connect the following cables properly.
zUSB cable
zPower cable or USB bus power cable
For details, refer to "Connecting the Cables" in Getting Started.
Yes
Is the computer turned on?
No
Turn on the computer.
Yes
Is the power LED off?
Yes
Press the [Power] or [Scan] button.
No
Is the scanner driver installed correctly?
No
Install the scanner driver correctly.
For details, refer to "Installing the Software" in Getting Started.
Yes If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Troubleshooting
The power LED goes off.
Has the scanner been left out of operation for a long time
after being powered on? Yes
The scanner has entered power saving mode or has been automatically turned off.
zWhen the scanner has entered power saving mode
The power LED remains green.
Resume from power saving mode by one of the following methods:
- Press the [Power] or [Scan] button.
Do not press the [Power] button for more than two seconds.
Doing so turns off the scanner.
- Perform scanning from an application.
zWhen the scanner has been automatically turned off
The power LED is off.
Turn on the scanner.
For details, refer to "1.3 Turning the Power ON/OFF" (page 15).
No
Does the power LED remains off even if you turn the
scanner off and then on again?
No
The scanner is operating correctly.
Yes If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Troubleshooting
Scanning does not start.
Did you unlock the transport lock switch?
No
Turn off the scanner, and unlock the transport lock switch.
For details about how to turn off the scanner, refer to "1.3 Turning the Power ON/
OFF" (page 15).
For details, refer to "Installing the Scanner" in Getting Started.
Yes
Is the USB cable connected properly?
No
Connect the USB cable properly.
For details, refer to "Connecting the Cables" in Getting Started.
Yes
Is the connector on the USB cable broken or damaged?
Yes
Use a new cable and make sure that it is connected properly.
No
Does scanning start after turning the scanner off then back
on? Yes
The scanner is operating correctly.
No If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Troubleshooting
Scanning takes a long time.
Does your computer meet the recommended
requirements? No
Use a computer that meets the recommended CPU, memory, and other
requirements.
For details, refer to "System Requirements" in Getting Started.
Yes
Is the USB cable connected to the USB 1.1 port?
Yes
You can check the type of the USB port that the USB cable is connected to by
selecting [Interface] → [Currently connected interface] in [Device Info] of the
Software Operation Panel.
Connect the USB cable to the USB 2.0 port.
No
Did you start a scan while the computer was unstable (for
example, immediately after computer start-up or logon)?
Yes
When you start or log onto the computer, wait a while before starting a scan.
No If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Scanner
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Troubleshooting
Image quality is poor when scanning pictures/
photos in black & white.
*1: The scanned image may differ from the original image significantly if you simply "binarize" (output in black & white) a picture or a photo. If possible, use a
scanner driver to configure grayscale or other scan settings that do not simply "binarize" (output in black & white), and then perform a scan.
Did you perform a scan with grayscale or other scan
settings that do not simply "binarize" (output in black &
white)? No
Use a scanner driver to configure grayscale or other scan settings that do not
simply "binarize" (output in black & white), and then perform a scan.(*1)
Yes
Are the document pad and the document bed clean?
No
Perform cleaning.
For details, refer to "Chapter 5 Daily Care" (page 34).
Yes If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Scanner
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Troubleshooting
Quality of scanned text or lines is unsatisfactory.
*1: When scanning in grayscale or color, the scanned image may not become sharp and clear. If possible, use a scanner driver to configure the scan settings
that simply "binarize" (output in black & white), and then perform a scan.
Are the document pad and the document bed clean?
No
Perform cleaning.
For details, refer to "Chapter 5 Daily Care" (page 34).
Yes
Is the resolution appropriate?
No
Specify a higher resolution in the scanner driver.
Yes
Did you select the scan settings that simply "binarize"
(output in black & white)? No
In the scanner driver, select the scan settings that simply "binarize" (output in black
& white).(*1)
Yes
Is there any foreign matter (e.g. dust, paper dust) on the
document?
Yes
Remove any foreign matter off the document.
It may be carried onto the document bed, and cause the image to become dirty.
No If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Scanner
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Troubleshooting
Images are distorted or not clear.
Are the document pad and the document bed clean?
No
Perform cleaning.
For details, refer to "Chapter 5 Daily Care" (page 34).
Yes
Is a scan performed on a place that is unstable or
vibrates? Yes
Perform a scan on a place that is stable and does not vibrate.
No
Is the scanner placed on a flat, level surface? Are the
rubber pads attached on the bottom of the scanner?
No
Either place the scanner on a flat and level surface, or attach the rubber pads on
the bottom of the scanner.
Yes
Is the scanned document distorted or folded?
Yes
Place the document flatly on the document bed and hold the document gently with
the document cover.
No If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Scanner
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Troubleshooting
Vertical streaks appear on the scanned image.
Do the streaks always appear in the same location?
Yes
Clean the document pad and the document bed.
For details, refer to "Chapter 5 Daily Care" (page 34).
No
Does the vertical streak disappear when you set a lower
resolution? Yes
Specify a lower resolution.
No
Is there any foreign matter (e.g. dust, paper dust) on the
document?
Yes
Remove any foreign matter off the document.
It may be carried onto the document bed, and cause these streaks to appear on
the image.
No If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Scanner
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Troubleshooting
The power LED flashes after power-on.
Did you unlock the transport lock switch?
No
Turn off the scanner, and unlock the transport lock switch.
For details about how to turn off the scanner, refer to "1.3 Turning the Power ON/
OFF" (page 15).
For details, refer to "Installing the Scanner" in Getting Started.
Yes
Does the power LED flash after turning the power off then
back on?
No
The scanner is operating correctly.
Yes If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Scanner
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Troubleshooting
A shadow appears at the top or the bottom of the
scanned image.
Did you use the Page Edge Filler function to fill out the
shadow around the edge?
No
In the scanner driver, use the Page Edge Filler function to fill out the shadow
around the edge.
Yes If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Troubleshooting
Images scanned in black & white (or in grayscale
or color) are dark.
Are the document pad and the document bed clean?
No
Perform cleaning.
For details, refer to "Chapter 5 Daily Care" (page 34).
Yes
Have you adjusted the brightness or threshold?
No
In the scanner driver, adjust the brightness or threshold.
Yes
Are you using a thin translucent document?
Yes
Scan the document with a white sheet placed on the back of the document.
No If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Troubleshooting
Automatic page size detection fails.
Are the document pad and the document bed clean?
No
Perform cleaning.
For details, refer to "Chapter 5 Daily Care" (page 34).
Yes
Did you scan with the document cover closed?
No
Close the document cover before scanning.
Yes
Is the shape of the document a rectangle?
No
If the shape of the document is not a rectangle, automatic page size detection
does not work correctly.
Yes
Is the document folded?
Yes
Flatten the folded document.
No
Are you using documents with a black background or
edges? Yes
If the document has a black background or edges, automatic page size detection
does not work correctly.
No If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.

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Troubleshooting
Please check the following items before contacting your
FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.
General
6.2 Before You Contact the Scanner Service Provider
Item Findings
Scanner model
name Example: fi-65F
For details, refer to "6.3 Checking the Product
Labels" (page 54).
Serial No.
Example: XXXX000001
For details, refer to "6.3 Checking the Product
Labels" (page 54).
Date of manufacture
Example: 2013-09 (September 2013)
For details, refer to "6.3 Checking the Product
Labels" (page 54).
Date of purchase
Symptom
Frequency of
trouble
Warranty

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Troubleshooting
This section explains about the product labels on the scanner.
Location
The labels are on the bottom of the scanner.
The location of the label is shown below.
Label (example): Shows the scanner information.
6.3 Checking the Product Labels
Label

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Chapter 7 Operational Settings
This chapter explains how to use the Software Operation Panel to configure the scanner settings.
7.1 Starting Up the Software Operation Panel..................................................................................................56
7.2 Password Setting........................................................................................................................................58
7.3 Configuration Items ....................................................................................................................................64
7.4 Settings Related to Sheet Counters ............................................................................ ..................66.............
7.5 Settings Related to Waiting Time ...............................................................................................................67

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Operational
Settings
The Software Operation Panel is installed together with the
PaperStream IP (TWAIN) driver, the PaperStream IP (TWAIN
x64) driver, or the PaperStream IP (ISIS) driver.
This application allows you to check the scanner information
and configure various settings such as the operation of the
scanner.
1Confirm that the scanner is connected to the computer,
then turn on the scanner.
For details about how to connect the scanner to the computer, refer to
"Connecting the Cables" in Getting Started.
For details about how to turn on the scanner, refer to "1.3 Turning the
Power ON/OFF" (page 15).
2Select [Start] menu → → [All Programs] [fi Series] →
[Software Operation Panel] (For Windows Server 2012
and Windows 8, right-click the Start screen, and on the
app bar, click [All apps] → [Software Operation Panel] in
[fi Series]).
D The [Software Operation Panel] dialog box appears.
7.1 Starting Up the Software Operation Panel
ATTENTION
z Do not start up the Software Operation Panel when the scanner is
scanning or the scanner driver's setup dialog box is open.
z Do not use the operator panel while the Software Operation Panel is
running.
z If you connect multiple scanners, the second scanner and so forth
will not be recognized.
Connect only one scanner at a time.

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Operational
Settings
By setting a password, the Software Operation Panel can run
in [View Only mode] which allows users to only view the
scanner settings.
The scanner settings can be configured if no password is set.
In order to prevent unnecessary changes to the settings, a
password can be used to restrict user operations.
Setting a Password
Set a password in the following procedure.
1Right-click the Software Operation Panel icon in the
notification area, and select [Password Setting] from the
menu.
D The [Password setting] dialog box appears.
2Enter a new password then again to confirm, and click the
[OK] button.
Up to 32 characters can be used for the password.
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are
allowed.
D A confirmation message appears.
3Click the [OK] button.
D The password is set.
7.2 Password Setting

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Operational
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Setting [View Only mode]
Set the Software Operation Panel to [View Only mode] in the
following procedure.
1Set a password.
For details, refer to "Setting a Password" (page 58).
2Right-click the Software Operation Panel icon in the
notification area, and select [View Only mode] from the
menu.
D The Software Operation Panel enters [View Only mode].
HINT
In [View Only mode], a check mark appears next to [View Only
mode] in the menu that is displayed by right-clicking the Software
Operation Panel icon in the notification area.

Chapter 7 Operational Settings
Appendix
Glossary
Introduction
Index
Contents
TOP
60
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Scanner
Overview
Operational
Settings
Clearing [View Only mode]
Clear [View Only mode] in the following procedure.
1Right-click the Software Operation Panel icon in the
notification area, and select [View Only mode] from the
menu.
D The [Password setting] dialog box appears.
2Enter the current password and click the [OK] button.
D [View Only mode] is cleared, and the scanner settings can now be
changed.
HINT
When you exit [View Only mode], the check mark next to [View
Only mode] disappears from the menu that is displayed by right-
clicking the Software Operation Panel icon in the notification area.

Chapter 7 Operational Settings
Appendix
Glossary
Introduction
Index
Contents
TOP
61
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Scanner
Overview
Operational
Settings
Changing the Password
Change the password in the following procedure.
1Right-click the Software Operation Panel icon in the
notification area, and select [Password Setting] from the
menu.
D The [Password setting] dialog box appears.
2Enter the current password and click the [OK] button.
D The [Password setting] dialog box appears.
3Enter a new password then again to confirm, and click the
[OK] button.
Up to 32 characters can be used for the password.
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are
allowed.
D A confirmation message appears.
4Click the [OK] button.
D The password is set.

Chapter 7 Operational Settings
Appendix
Glossary
Introduction
Index
Contents
TOP
62
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Troubleshooting
Scanner
Overview
Operational
Settings
Clearing the Password
Clear the password in the following procedure.
1Right-click the Software Operation Panel icon in the
notification area, and select [Password Setting] from the
menu.
D The [Password setting] dialog box appears.
2Enter the current password and click the [OK] button.
D The [Password setting] dialog box appears.
3Leave both fields blank and click the [OK] button.
D A confirmation message appears.
4Click the [OK] button.
D The password is cleared.
Produktspecifikationer
Varumärke: | Fujitsu |
Kategori: | Scanner |
Modell: | fi-65F |
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