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HP Pavilion g6 Notebook PC

Maintenance and Service Guide

Development Company, L.P.

AMD is a trademark of Advanced Micro

Devices, Inc. Bluetooth is a trademark

owned by its proprietor and used by

Hewlett-Packard Company under license.

Microsoft, Windows, and Windows 7 are

U.S. registered trademarks of Microsoft

Corporation. SD Logo is a trademark of its

proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

First Edition: April 2012

Document Part Number: 685779-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,

flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft

surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to

contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device

and the AC adapter comply with the user-accessible surface temperature limits defined by the

International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 5

Display .................................................................................................................................................. 5

Top ....................................................................................................................................................... 6

Buttons and speakers .......................................................................................................... 6

Keys ..................................................................................................................................... 7

Lights ................................................................................................................................... 8

TouchPad ............................................................................................................................ 9

Left side .............................................................................................................................................. 10

Right side ........................................................................................................................................... 11

Bottom components ........................................................................................................................... 12

3 Illustrated parts catalog ............................................................................................................................... 13

Serial number location ........................................................................................................................ 13

Computer major components ............................................................................................................. 14

Display assembly subcomponents ..................................................................................................... 18

Mass storage devices ......................................................................................................................... 19

Miscellaneous parts ............................................................................................................................ 20

Sequential part number listing ............................................................................................................ 21

4 Removal and replacement procedures ....................................................................................................... 25

Preliminary replacement requirements ............................................................................................... 25

Tools required .................................................................................................................... 25

Service considerations ....................................................................................................... 25

Plastic parts ....................................................................................................... 25

Cables and connectors ..................................................................................... 25

Drive handling ................................................................................................... 26

Grounding guidelines ......................................................................................................... 26

Electrostatic discharge damage ........................................................................ 26

Packaging and transporting guidelines ............................................. 28

Component replacement procedures ................................................................................................. 29

Service label ...................................................................................................................... 30

Computer feet .................................................................................................................... 30

Battery ............................................................................................................................... 32

Service door ....................................................................................................................... 33

Optical drive ....................................................................................................................... 34

Hard drive .......................................................................................................................... 36

Memory module ................................................................................................................. 38

WLAN module .................................................................................................................... 41

Keyboard ........................................................................................................................... 43

Top cover ........................................................................................................................... 47

Speakers ............................................................................................................................ 50

Power button board ........................................................................................................... 51

TouchPad button board ..................................................................................................... 53

TouchPad LED board ........................................................................................................ 54

Display assembly ............................................................................................................... 56

USB board ......................................................................................................................... 62

Power connector ................................................................................................................ 63

System board ..................................................................................................................... 64

RTC battery ....................................................................................................................... 67

Fan and heat sink .............................................................................................................. 68

PCH heat sink .................................................................................................................... 71

Processor ........................................................................................................................... 72

Optical drive cable ............................................................................................................. 73

5 Using Setup Utility (BIOS) and System Diagnostics ................................................................................. 75

Starting Setup Utility (BIOS) ............................................................................................................... 75

Updating the BIOS ............................................................................................................................. 75

Determining the BIOS version ........................................................................................... 75

Downloading a BIOS update ............................................................................................. 76

Using System Diagnostics .................................................................................................................. 76

6 Specifications ................................................................................................................................................ 78

Computer specifications ..................................................................................................................... 78

39.6-cm (15.6-in) display specifications ............................................................................................. 79

Hard drive specifications .................................................................................................................... 80

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. 81

Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications ........................... 82

7 Backing up, restoring, and recovering ....................................................................................................... 83

Creating backups ............................................................................................................................... 83

Creating recovery media to recover the original system .................................................... 83

What you need to know ..................................................................................... 83

Creating the recovery media ............................................................ 84

Creating system restore points .......................................................................................... 84

What you need to know ..................................................................................... 84

Creating a system restore point ........................................................................ 84

Backing up system and personal information .................................................................... 84

Tips for a successful backup ............................................................................. 85

What you need to know ..................................................................................... 85

Creating a backup using Windows Backup and Restore .................................. 85

Restore and recovery ......................................................................................................................... 86

Restoring to a previous system restore point .................................................................... 86

Restoring specific files ....................................................................................................... 86

Restoring specific files using Windows Backup and Restore ............................ 86

Recovering the original system using HP Recovery Manager ........................................... 86

What you need to know ..................................................................................... 86

Recovering using HP Recovery partition (select models only) ......................... 87

Recovering using the recovery media ............................................................... 87

Changing the computer boot order ................................................... 87

8 Power cord set requirements ...................................................................................................................... 89

Requirements for all countries ............................................................................................................ 89

Requirements for specific countries and regions ............................................................................... 90

9 Recycling ....................................................................................................................................................... 92

Index ................................................................................................................................................................... 93

vii

viii

1 Product description

Category Description

Product Name HP Pavilion g6 Notebook PC

Processors AMD® A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,

quad core, 35W)

AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,

quad core, 35W)

AMD A6-4400M processor (3.2 GHz/2.7 GHz, 1600 MHz/1.0 MB L2 cache, DDR3,

dual core, 35W)

Chipset AMD A70M FCH

Graphics Internal Graphics (UMA):

●AMD Radeon HD 7660G graphics supporting HD decode, DX11, and HDMI for

use with computer models equipped with an AMD A10-4600M processor

●AMD Radeon HD 7640G graphics supporting HD decode, DX11, and HDMI for

use with computer models equipped with an AMD A8-4500M processor

●AMD Radeon HD 7520G graphics supporting HD decode, DX11, and HDMI for

use with computer models equipped with an AMD A6-4400M processor

Switchable Discrete Graphics:

●AMD Radeon HD 7670M with 2 GB of dedicated video memory (128 MB x 16

DDR3 @ 900 MHz x 8 pcs) 128-bit M2 package, supports HD Decode, DX11,

HDMI, and PX5

●AMD Radeon HD 7670M with 1 GB of dedicated video memory (64 MB x 16

DDR3 @ 900 MHz x 8 pcs) 128-bit M2 package, supports HD Decode, DX11,

HDMI, and PX5

Dual graphics:

●AMD Radeon HD 7660G+HD 7670M Dual Graphics for computer models

equipped with an AMD A10-4600M APU and AMD Radeon HD 7670M graphics

card

●AMD Radeon HD 7640G+HD 7670M Dual Graphics for computer models

equipped with an AMD A8-4500M APU and AMD Radeon HD 7670M graphics

card

●AMD Radeon HD 7520G+HD 7670M Dual Graphics for computer models

equipped with an AMD A6-4400M APU and AMD Radeon HD 7670M graphics

card (no support for 1 DIMM memory)

Display Panel 39.6 cm (15.6 in) high-definition (HD), light-emitting diode (LED), SVA BrightView

(1366×768) display; typical brightness: 200 cd/m2 (nits)

All display assemblies include two wireless local area network (WLAN) antenna

cables

Supports 16:9 ultra-wide aspect ratio

Category Description

Memory 2 customer-accessible/upgradable SODIMM slots:

DDR3-1333 MHz Dual Channel Support

Supports the following configurations up to 8 GB:

●8192 MB total system memory (4096×2) (No support for 32 bit OS)

●6144 MB total system memory (4096×1 + 2048×1) (No support for 32 bit OS)

●4096 MB total system memory (4096×1 or 2048×2)

●2048 MB total system memory (2048×1)

Hard drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm 7.0 mm (.37 in) and (.28 in)

thicknesses

Supports HP 3D Drive Guard

Customer-accessible

Serial ATA (SATA)

Supports the following single hard drive configurations:

●1 TB, 5400 rpm, 9.5 mm

●750 GB, 7200 rpm, 9.5 mm

●750 GB, 5400 rpm, 9.5 mm

●640 GB, 5400 rpm, 9.5 mm

●500 GB, 7200 rpm, 9.5 mm

●500 GB, 5400 rpm, 9.5 mm

●320 GB, 7200 rpm, 9.5 mm and 7.0 mm

●320 GB, 5400 rpm, 9.5 mm and 7.0 mm

Optical drive Fixed

Customer-accessible

SATA

12.7 mm tray load

Supports Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive

Supports DVD±RW Super Multi Double-Layer Combo Drive

Supports zero-power optical drive

Webcam VGA camera (640x480 by 24 frames per second), fixed angle (no tilt), with activity

light and single digital microphone

Audio High-definition audio supports:

Microsoft® Premium requirements with HP Altec Lansing speakers (2)

Supports Dolby Advanced Audio v2

Ethernet Integrated 10/100 network interface card (NIC)

2 Chapter 1 Product description

Category Description

HP Smart AC adapter:

●90 W RC V HP Smart AC adapter with localized cable plug support (3-wire plug

with ground pin, supports 3-pin DC connector) (for computer models equipped

with a graphics subsystem with switchable discrete memory only)

●65 W RC V HP Smart AC adapter with localized cable plug support (3-wire plug

with ground pin, supports 3-pin DC connector) (for computer models equipped

with a graphics subsystem with UMA memory only)

Security Security lock slot

Operating system Preinstalled:

●Windows 7® Professional (64 bit)

●Windows 7 Home Premium (64 bit)

●Windows 7 Home Basic (64 bit)

●FreeDOS

●SUSE Linux

Serviceability End-user replaceable parts:

●AC adapter

●Battery (system)

●Hard drive

●Keyboard

●Memory modules (2)

●Optical drive

●WLAN module

4 Chapter 1 Product description

Produktspecifikationer

Varumärke:	HP
Kategori:	Laptop
Modell:	g6-2161so
Färg på produkten:	Hout
Vikt:	8500 g
Bredd:	470 mm
Djup:	236 mm
Höjd:	174 mm
Anslutningsteknik:	Bedraad
Genomsnittlig effekt:	- W
Djupenhet (med stativ):	264 mm
Enhetshöjd (med stativ):	190 mm
Rekommenderad användning:	Luidsprekerset
Impedans:	8 Ohm
Ljudutgångskanaler:	1.0 kanalen
Högtalarplacering:	Tafelblad/Boekenplank
Antal förare:	3
Bashögtalare:	Ja
Frekvensomfång:	60 - 20000 Hz
Känslighet:	89 dB
Basreflex:	Ja
Typ av högtalare:	2-weg
Diameter woofer:	130 mm
Diameter högtonenhögtalare:	25 mm
Tweeter:	Ja
Crossover frekvens:	2300 Hz
Högtalarposition:	Centrum
Rekommenderad förstärkningseffekt (max):	150 W
rekommenderad förstärkningskraft (min):	25 W