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Voice Cable Modem

User Manual

Model CM500V

September 2017

202-11792-01

350 E. Plumeria Drive

San Jose, CA 95134

USA

Support

Thank you for purchasing this NETGEAR product.

You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user

manuals, and join our community.We recommend that you use only official NETGEAR support resources.

Contact your Internet service provider for technical support.

Trademarks

©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR

trademarks are used for reference purposes only.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory

compliance document before connecting the power supply.

Voice Cable Modem

Contents

Chapter 1 Hardware Setup

Unpack Your Cable Modem....................................................................................5

Front Panel and LEDs............................................................................................6

Rear Panel.............................................................................................................8

Label......................................................................................................................9

System Requirements............................................................................................9

Install and Activate Your Cable Modem................................................................10

Activate Your Internet Service With Comcast XFINITY...................................10

Connect Your Cable Modem to a Computer....................................................11

Perform a Speed Test......................................................................................12

Connect Your Cable Modem to a Router After Installation and Activation.......12

Chapter 2 Monitor Voice Telephone Lines

Connect a Telephone Line...................................................................................15

View Voice Status.................................................................................................15

View the MTA Call List.........................................................................................16

View the EMTA Event Log....................................................................................16

Chapter 3 Manage Your Network

Change the admin Password...............................................................................19

View Cable Modem Initialization..........................................................................20

View Cable Modem Status...................................................................................20

View and Clear Event Logs..................................................................................21

Specify the Cable Connection Starting Frequency..............................................21

Reboot the Cable Modem....................................................................................22

Reset the Cable Modem to Factory Default Settings...........................................22

Use the Reset Button on the Back Panel.............................................................23

Use the Factory Reset Software Button...............................................................23

Chapter 4 Troubleshooting

Use LEDs to Troubleshoot...................................................................................26

Cannot Log In to the Cable Modem.....................................................................27

Troubleshoot the Cable Internet Connection........................................................28

Troubleshoot Voice Connectivity..........................................................................28

Chapter 5 Technical Specifications

Technical Specifications.......................................................................................30

Produktspecifikationer

Varumärke:	Netgear
Kategori:	Router
Modell:	CM500V
Produktens färg:	Svart
Antal LAN (RJ-45) anslutningar:	1
Kabel inkluderad:	LAN (RJ-45), Phone (RJ-11)
Likströmsingång:	Ja
Modem (RJ-11) portar:	2