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User Manual
Nighthawk AXE10000 Tri-Band WiFi 6E
Router (Model RAXE450)
Nighthawk AXE11000 Tri-Band WiFi 6E
Router (Model RAXE500)
NETGEAR, Inc.
350 E. Plumeria DriveFebruary 2022
San Jose, CA 95134, USA202-12212-02
Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors.
Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz
devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that
operation of this device is permitted in large aircraft while ying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or
communications with unmanned aircraft systems.
Trademarks
Trademarks© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of
NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
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Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Contents
Chapter 1 Hardware Setup
Unpack your router...............................................................................9
Top panel LEDs and buttons.............................................................10
Rear panel............................................................................................13
Router label.........................................................................................14
Extend the antennas...........................................................................15
Position your router............................................................................15
Connect your router to a modem.....................................................16
Wall-mount your router.....................................................................18
Chapter 2 Connect to the network and access the router
Connect to the router network.........................................................20
Connect to the router using a wired connection.......................20
Connect to the router WiFi network............................................20
Connect to the WiFi network using WPS....................................20
Types of logins....................................................................................21
Install and manage your router with the Nighthawk app..............21
Use a web browser to access the router..........................................22
Automatic Internet setup..............................................................22
Log in to the router........................................................................24
Change the language........................................................................24
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard..........................................................27
Manually set up the Internet connection.........................................27
Specify an Internet connection without a login..........................27
Specify an Internet connection that uses a login.......................29
Manage a Multi-Gig Internet connection........................................31
Get Multi-Gig Internet with the Multi-Gig port...........................32
Get Multi-Gig Internet with Internet port aggregation.............32
Specify IPv6 Internet connections....................................................34
Requirements for entering IPv6 addresses.................................34
Use auto detect for an IPv6 Internet connection........................35
Set up an IPv6 6to4 tunnel Internet connection.........................36
Set up an IPv6 pass-through Internet connection......................37
Set up an IPv6 xed Internet connection....................................38
3
Set up an IPv6 DHCP Internet connection..................................39
Set up an IPv6 PPPoE Internet connection..................................41
Use auto cong for an IPv6 Internet connection........................42
Set up an IPv6 6rd Internet connection.......................................44
Manage the MTU size.........................................................................46
MTU concepts.................................................................................46
Change the MTU size....................................................................47
Chapter 4 Control Access to the Internet
Manage NETGEAR Armor.................................................................49
Activate Armor using the Nighthawk app...................................49
View or change your NETGEAR Armor settings using the
Nighthawk app...............................................................................49
Enable access control to allow or block access to the Internet....50
Use keywords to block Internet sites...............................................51
Delete keywords from the blocked list............................................52
Block services from the Internet.......................................................53
Prevent blocking on a trusted computer.........................................54
Manage network access control lists...............................................55
Schedule when to block Internet sites and services......................55
Set up security event email notications.........................................56
Chapter 5 Manage Network Settings
View or change the WAN settings....................................................60
Set up a default DMZ server..............................................................61
Change the router’s device name....................................................62
Change the LAN TCP/IP settings......................................................62
Specify the IP addresses that the router assigns............................64
Disable the DHCP server feature in the router...............................65
Manage reserved LAN IP addresses................................................66
Reserve an IP address....................................................................66
Edit a reserved IP address............................................................67
Delete a reserved IP address entry..............................................68
Use the WPS Wizard for WiFi connections......................................68
Specify basic WiFi settings................................................................69
Change the WiFi mode......................................................................71
Change the WiFi mode if AX WiFi is enabled............................71
Change the WiFi mode if AX WiFi is disabled...........................73
Change the WiFi password or the WiFi security.............................74
Set up a guest WiFi network.............................................................76
Control the WiFi radios......................................................................78
Use the WiFi On/Off button..........................................................78
Enable or disable the WiFi radios................................................79
Enable or disable AX WiFi.................................................................79
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Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Enable or disable 20/40 MHz coexistence for the 2.4 GHz radio.80
Enable or disable OFDMA................................................................81
Change the transmission power control.........................................82
Set up a WiFi schedule.......................................................................83
Set up a bridge for a port group or VLAN tag group....................84
Set up a bridge for a port group..................................................84
Set up a bridge for a VLAN tag group........................................85
Set up an IPTV port........................................................................86
Manage custom static routes............................................................87
Set up a static route.......................................................................88
Edit a static route...........................................................................89
Delete a static route.......................................................................90
Enable or disable implicit beamforming.........................................91
Enable or disable MU-MIMO............................................................91
Enable or disable Smart Connect.....................................................92
Improve network connections with Universal Plug and Play........93
Set up the router as a WiFi access point..........................................94
Return the router to router mode.....................................................95
Set up the router in bridge mode....................................................96
Manage Ethernet port aggregation to a LAN device....................97
Set up Ethernet port aggregation to a LAN device...................98
View or change the router Ethernet port aggregation mode...99
Chapter 6 Manage Your Router
Update the router rmware............................................................102
Check for new rmware and update the router......................102
Manually upload rmware to the router...................................103
Manage the rmware update settings......................................104
Change the admin password..........................................................104
Enable admin password reset........................................................105
Reset the admin password..............................................................106
View information about the router and the Internet and WiFi
settings 107...............................................................................................
Display the statistics of the Internet port.......................................107
Check the Internet connection status............................................109
View and manage logs of router activity.......................................110
View devices currently on the network..........................................111
Monitor Internet trafc.....................................................................111
Manage the router conguration le.............................................113
Back up the settings....................................................................113
Erase the settings.........................................................................113
Restore the settings.....................................................................114
Connect to your router with Anywhere Access............................115
Disable LED blinking or turn off LEDs............................................115
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Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Set your time zone............................................................................116
Set the NTP server............................................................................116
Specify ReadyDLNA media server settings...................................117
Return the router to its factory default settings............................118
Use the Reset button...................................................................118
Erase the settings.........................................................................119
Chapter 7 Share USB Storage Devices Attached to the Router
USB device requirements................................................................121
Connect a USB storage device to the router................................121
Access a storage device connected to the router from a
Windows-based computer..............................................................122
Map a USB device to a Windows network drive...........................122
Access a storage device that is connected to the router from a
Mac 123.....................................................................................................
Enable FTP access within your network.........................................124
View network folders on a storage device....................................124
Add a network folder on a USB storage device...........................125
Edit a network folder on a USB storage device............................126
Safely remove a USB storage device.............................................127
Chapter 8 Use Dynamic DNS to Access USB Storage Devices
Through the Internet
Set up and manage Dynamic DNS.................................................130
Set up a new Dynamic DNS account.........................................130
Specify a DNS account that you already created.....................131
Change the Dynamic DNS settings...........................................132
Your personal FTP server................................................................132
Set up your personal FTP server................................................133
Set up FTP access through the Internet....................................133
Set up HTTPS access through the Internet....................................134
Access USB storage devices through the Internet.......................135
Chapter 9 Use OpenVPN to Access Your Network
About VPN connections..................................................................138
Enable OpenVPN service in the router..........................................139
LAN IP addressing in VPN networks..............................................140
Install OpenVPN software on a VPN client....................................140
Install OpenVPN software on a Windows-based computer....141
Install OpenVPN software on a Mac computer........................142
Install OpenVPN software on an iOS device............................143
Install OpenVPN software on an Android device....................144
Use VPN to access your Internet service at home........................145
Allow VPN client Internet access in the router.........................145
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Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Block VPN client Internet access in the router.........................146
Use VPN to remotely access a USB storage device attached to the
router 147.................................................................................................
Chapter 10 Manage port forwarding and port triggering
Manage port forwarding to a local server.....................................149
Set up port forwarding to a local server...................................149
Add a custom port forwarding service.....................................150
Edit a port forwarding service....................................................151
Delete a port forwarding entry..................................................152
Application example: Make a local web server public...........152
How the router implements the port forwarding rule.............153
Port triggering..................................................................................153
Add a port triggering service.....................................................154
Enable port triggering................................................................155
Application example: Port triggering for Internet relay chat port
triggering 155......................................................................................
Chapter 11 Troubleshooting
Quick tips...........................................................................................158
Sequence to restart your network.............................................158
Check the power adapter and Ethernet cable connections...158
Check the WiFi settings..............................................................158
Check the network settings........................................................158
Troubleshoot with the LEDs............................................................159
Standard LED behavior when the router is powered on........159
Power LED is off or blinking.......................................................159
LEDs never turn off......................................................................159
Internet or Ethernet LAN port LEDs are off..............................160
WiFi LED is off..............................................................................160
You cannot log in to the router.......................................................160
You cannot access the Internet.......................................................161
Troubleshoot Internet browsing.....................................................163
Changes are not saved....................................................................163
Troubleshoot WiFi connectivity......................................................164
Troubleshoot your network using the ping utility........................164
Test the LAN path to your router...............................................164
Test the path from a Windows-based computer to a remote
device 165............................................................................................
Chapter 12 Supplemental Information
Factory settings.................................................................................168
Technical specications...................................................................169
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Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
1
Hardware Setup
This chapter contains the following sections:
• Unpack your router
• Top panel LEDs and buttons
• Rear panel
• Router label
• Extend the antennas
• Position your router
• Connect your router to a modem
• Wall-mount your router
For more information about the topics covered in this manual, visit the support website
at netgear.com/support.
8
Unpack your router
Your package contains the router, the power adapter, and an Ethernet cable.
Figure 1. Package contents
User Manual9Hardware Setup
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Top panel LEDs and buttons
The status LEDs and two buttons are located on the top panel of the router.
Figure 2. Top view
Table 1. LED descriptions
DescriptionLED and Button
Solid white. The router is ready.
Blinking white Reset. The router is not ready, rmware is upgrading, or the
button was pressed.
Off. Power is not supplied to the router.
Power LED
Solid white. The Internet connection is ready.
Blinking white. The port is sending or receiving trafc.
Off. No Ethernet cable is connected between the router and the modem.
Internet LED
User Manual10Hardware Setup
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Table 1. LED descriptions (Continued)
DescriptionLED and Button
Solid white. The 6 GHz WiFi radio is operating.
Blinking white. The router is sending or receiving WiFi trafc.
Off. The 6 GHz WiFi radio is off.
6 GHz WiFi LED
Solid white. The 5 GHz WiFi radio is operating.
Blinking white. The router is sending or receiving WiFi trafc.
Off. The 5 GHz WiFi radio is off.
5 GHz WiFi LED
Solid white. The 2.4 GHz WiFi radio is operating.
Blinking white. The router is sending or receiving WiFi trafc.
Off. The 2.4 GHz WiFi radio is off.
2.4 GHz WiFi LED
The LED color indicates the speed: white for a 2.5 Gbps connection (Multi-Gig
Internet port only) and amber for a 1 Gbps, 100 Mbps, or 10 Mbps Ethernet
connection.
Solid white. The router detected a 2.5 Gbps link with a powered-on device.
Blinking white. The port is sending or receiving trafc at 2.5 Gbps.
Solid amber. The router detected a 1 Gbps, 100 Mbps, or 10 Mbps link with a
powered-on device.
Blinking amber. The port is sending or receiving trafc at 1 Gbps, 100 Mbps,
or 10 Mbps link.
Off. No device is connected to this Ethernet port.
Multi-Gig 2.5G/1G Ethernet
port 5 LED
The LED color indicates the speed: white for Gigabit Ethernet connections and
amber for 100 Mbps or 10 Mbps Ethernet connections.
Solid white. The router detected a 1 Gbps link with a powered-on device.
Blinking white. The port is sending or receiving trafc at 1 Gbps.
Solid amber. The router detected a 100 Mbps or 10 Mbps link with a powered-on
device.
Blinking amber. The port is sending or receiving traffic at 100 Mbps or 10 Mbps.
Off. No device is connected to this Ethernet port.
Ethernet ports 1–4 LEDs
Solid white. A USB device is connected to USB 3.0 port 1 and is ready.
Blinking white. A USB device is plugged in to USB 3.0 port 1 and is trying to
connect.
Off. No USB device is connected to USB 3.0 port 1, or someone clicked the
Safely Remove Hardware button and it is now safe to remove the attached
USB device.
USB 3.0 port 1 LED
User Manual11Hardware Setup
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Table 1. LED descriptions (Continued)
DescriptionLED and Button
Solid white. A USB device is connected to USB 3.0 port 2 and is ready.
Blinking white. A USB device is plugged in to USB 3.0 port 2 and is trying to
connect.
Off Safely Remove. No USB device is connected, or someone clicked the
Hardware button and it is now safe to remove the attached USB device.
USB 3.0 port 2 LED
Pressing the button for two seconds turns WiFi LED and WiFi radios onWiFi
and off.
If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned
off and you cannot use WiFi to connect to the router.
WiFi LED
Pressing the button lets your WPS-enabled device join your router's WiFiWPS
network without typing the WiFi password. The WPS LED blinks white during
the WPS process and then lights solid white when the WPS-enabled device
connects to your router's WiFi network.
WPS LED
Note: LED On/OffIf the switch on the rear panel is moved to the Off position, all the
LEDs except the LED are turned off.Power
User Manual12Hardware Setup
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Rear panel
The following gure shows the rear panel connectors and buttons.
Figure 3. Rear panel
The rear panel contains the following components:
1. . Move the switch to the Off position to turn off theLED On/Off switch LED On/Off
router LEDs. The Power LED stays lit even if the switch is in the OffLED On/Off
position.
2. . Pressing the button resets the router.Reset button Reset
If the button is pressed for at least 10 seconds and the Power LED blinks white,Reset
the router returns to its factory settings. For information about the factory settings,
see Factory settings on page 168.
3. . Use the two USB 3.0 ports to connect USB storage devicesUSB 3.0 ports 1 and 2
to your router.
4. . One Gigabit Ethernet RJ-45 WAN port to connect your router to anInternet port
Internet modem such as a cable modem or DSL modem.
If you do not use the Internet port for your Internet connection (for example, if you
set up a Multi-Gig Internet connection using the Multi-Gig 2.5G/1G Ethernet port
5), you can use the Internet port as an extra LAN port.
User Manual13Hardware Setup
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
5. . Use the four Gigabit Ethernet RJ-45 LAN ports to connect EthernetEthernet ports
LAN devices to your router.
The router supports port aggregation:
•Internet (WAN) aggregation. Use Ethernet port 1 with the Internet port to set
up a Multi-Gig Internet connection with port aggregation. For more information,
see Get Multi-Gig Internet with Internet port aggregation on page 32.
•LAN aggregation. Use Ethernet ports 3 and 4 to set up a port aggregation link
to a LAN device that also supports Ethernet port aggregation. For more
information, see Manage Ethernet port aggregation to a LAN device on page
97.
You can set up both Internet (WAN) aggregation and LAN aggregation.
6. . Use a Category 5e (Cat5e) Ethernet cable orMulti-Gig 2.5G/1G Ethernet port 5
higher rated Ethernet cable to connect a high-speed modem for a high-speed
Internet connection. For more information, see Get Multi-Gig Internet with the
Multi-Gig port on page 32.
If you do not use the Multi-Gig port for an Internet connection, you can connect a
high-speed LAN device such as a Multi-Gig Ethernet switch to the port.
7. . Press the button to provide power to thePower On/Off button Power On/Off
router.
8. DC power connector. Connect the power adapter that came in your product package
to the DC power connector.
Router label
The router label shows the login information, WiFi Network Name (SSID), network key
(password), serial number, and MAC address.
The following images are examples of what your router label might look like:
Figure 4. RAXE450 router label
User Manual14Hardware Setup
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Figure 5. RAXE500 router label
Extend the antennas
Before you install your router, extend the antennas as shown in the following gure.
Figure 6. Position the antennas
Position your router
The router lets you access your network anywhere within the operating range of your
WiFi network. However, the operating distance or range of your WiFi connection can
vary signicantly depending on the physical placement of your router.
In addition, position your router according to the following guidelines:
•Place your router near the center of the area where your computers and other devices
operate, and within line of sight to your WiFi devices.
•Make sure that the router is within reach of an AC power outlet and near Ethernet
cables for wired computers.
•Place the router in an elevated location, minimizing the number walls and ceilings
between the router and your other devices.
User Manual15Hardware Setup
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
•Place the router away from electrical devices such as these:
- Ceiling fans
- Home security systems
- Microwaves
- Computers
- Base of a cordless phone
- 2.4 GHz or 5 GHz cordless phones
•Place the router away from large metal surfaces, large glass surfaces, insulated walls,
and items such as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
The following factors might limit the range of your WiFi:
•The thickness and number of walls the WiFi signal passes through can limit the range.
•Other WiFi access points in and around your home might affect your router’s signal.
WiFi access points are routers, repeaters, WiFi range extenders, and any other
devices that emit a WiFi signal for network access.
Connect your router to a modem
Before you can set up your router, you need to connect it to your existing modem.
Note: If your Internet connection does not require a modem, you can connect your
main Internet Ethernet cable to your router.
User Manual16Hardware Setup
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
After you connected your router to a modem and powered it on, nish your router's
installation process using the Nighthawk app or router web interface. For more
information, see Connect to the network and access the router on page 19.
Figure 7. Router connected to a modem
To connect your router to a modem and power it on:
1. If you own a modem, unplug the power from your modem, remove and reinsert the
modem's backup battery if it uses one, and then plug the modem back in.
2. Use the Ethernet cable that came with your router to connect an Ethernet port on
the modem to the yellow Internet port on the router.
Note: If your Internet connection does not require a modem, connect your main
Ethernet cable to the yellow Internet port on the router.
3. Connect the power adapter to your router and plug the power adapter into a power
outlet.
4. If the Power LED does not automatically light, press the button onPower On/Off
the rear panel of the router.
The router’s Power LED lights solid white when the router is ready.
User Manual17Hardware Setup
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Wall-mount your router
You can wall-mount your router using the wall-mounting holes on the bottom of your
router.
Note: We recommend using M3 x 20 mm screws.
Figure 8. Bottom of the RAXE450 router and RAXE500 router
To wall-mount your router:
1. Drill holes in the wall where you want to wall-mount your router.
2. Insert wall anchors in the holes.
3. Insert screws into the wall anchors, leaving 3/16 inch (0.5 cm) of each screw exposed.
4. Align the router’s wall-mounting holes with the screws and mount your router.
User Manual18Hardware Setup
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
2
Connect to the network and access
the router
You can connect to the router’s WiFi networks or use a wired Ethernet connection. This
chapter explains the ways you can connect and how to access the router and log in.
The chapter contains the following sections:
• Connect to the router network
• Types of logins
• Install and manage your router with the Nighthawk app
• Use a web browser to access the router
• Change the language
19
Connect to the router network
You can connect to the router network using a wired, WiFi, or WPS connection.
Note: If you set up your computer to use a static IP address, change the settings so
that it uses Dynamic Host Conguration Protocol (DHCP).
Connect to the router using a wired connection
You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to an Ethernet port on the router.
Your computer connects to the local area network (LAN).
Connect to the router WiFi network
You can connect WiFi-enabled devices to the router WiFi network using the router WiFi
network name and password.
To connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. On your WiFi-enabled device, open your device's WiFi network management settings.
3. Find and select the router WiFi network name (SSID).
The router WiFi network name (SSID) is on the router label.
4. Enter the router network key (password).
The router network key (password) is on the router label.
Your device connects to the WiFi network.
Connect to the WiFi network using WPS
You can connect WPS-enabled devices to the router’s WiFi network with Wi-Fi Protected
Setup (WPS). Your router has a button that you can use to connect WPS-enabledWPS
devices.
User Manual20Connect to the network and
access the router
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your WPS-enabled device.
3. Press the button on the router.WPS
4. Within two minutes, on your WPS-enabled device, press its button or followWPS
its instructions for how to connect using WPS.
Your WPS-enabled device connects to the WiFi network.
Types of logins
Separate types of logins serve different purposes. It is important that you understand
the differences so that you know which login to use when.
Several types of logins are associated with the router:
•ISP login. The login that your Internet service provider (ISP) gave you logs you in to
your Internet service. Your ISP gave you this login information in a letter or some
other way. If you cannot nd this login information, contact your ISP.
•WiFi network key, WiFi passphrase, or WiFi password. Your router is preset with
a unique WiFi network name (SSID) and password for WiFi access. This information
is on the router label.
•NETGEAR account login. The free NETGEAR account that you need to register your
router and manage your subscriptions. If you do not own a NETGEAR account, you
can create one.
•Router login. The router login password that you need to log in to the router with
the admin user name when you use a web browser to access the router.
Install and manage your router with the
Nighthawk app
With the Nighthawk app, you can easily install and manage your router. The app
automatically updates the router to the latest rmware, allows you to personalize your
WiFi network, and even helps register your router with NETGEAR.
The Nighthawk app is available for iOS and Android mobile devices.
User Manual21Connect to the network and
access the router
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Note: Your router is not connected to the Internet until you nish setting it up with the
app. If you are connected to your router’s WiFi network before the setup, you do not
have Internet access and cannot download the app.
Use your cellular data or connect to your previous router’s WiFi network to download
the app. During the installation, the app instructs you when you need to connect to your
router's WiFi.
To install your router using the Nighthawk app:
1. Visit Nighthawk-app.com to download the Nighthawk app.
Note: To download the app, you need to use your cellular data or connect your
mobile device to your previous router’s WiFi network.
2. Wait for the Nighthawk app to download on your mobile device.
3. Launch the Nighthawk app.
4. Follow the instructions that display in the app to install your router and connect to
the Internet.
Use a web browser to access the router
When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the router to view or change its settings. When you access
the router, the software automatically checks to see if your router can connect to your
Internet service.
Automatic Internet setup
You can set up your router automatically, or you can use a web browser to access the
router and set up your router manually. Before you start the setup process, get your ISP
information and make sure that the computers and devices in the network are using
the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you
all the information needed to connect to the Internet. For DSL service, you might need
the following information to set up your router:
•The ISP conguration information for your DSL account
•ISP login name and password
•Fixed or static IP address setting (special deployment by ISP; this setting is rare)
User Manual22Connect to the network and
access the router
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your
computer to access the Internet. When you start an Internet application, your router
automatically logs you in.
The NETGEAR installation assistant runs on any device with a web browser. Installation
and basic setup takes about 15 minutes to complete.
To automatically set up your router:
1. Make sure that the router is powered on.
2. Make sure that your computer or mobile device is connected to the router with an
Ethernet cable (wired) or over WiFi with the preset security settings listed on the
label.
Note: If you want to change the router’s WiFi settings, use a wired connection to
avoid being disconnected when the new WiFi settings take effect.
3. Launch a web browser.
The page that displays depends on whether you accessed the router before:
•The rst time you set up the Internet connection for your router, the browser goes
to and the Conguring the Internet Connectionhttp://www.routerlogin.net
page displays.
•If you already set up the Internet connection, enter http://www.routerlogin.net
in the address eld for your browser to start the installation process.
4. Follow the onscreen instructions.
The router connects to the Internet.
5. If the browser does not display the NETGEAR installation assistant, do the following:
•Make sure that the computer is connected to one of the LAN Ethernet ports or
over WiFi to the router.
•Make sure that the router is receiving power and that its Power LED is lit.
•Close and reopen the browser or clear the browser cache.
•Browse to .http://www.routerlogin.net
•If the computer is set to a static or xed IP address (this setting is uncommon),
change it to obtain an IP address automatically from the router.
6. If the router does not connect to the Internet, do the following:
a. Review your settings. Make sure that you selected the correct options and typed
everything correctly.
b. Contact your ISP to verify that you are using the correct configuration information.
User Manual23Connect to the network and
access the router
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
c. Read You cannot access the Internet on page 161. If problems persist, register
your router and contact NETGEAR Technical Support.
Log in to the router
When you rst connect to your router and launch a web browser, the browser
automatically displays the router web interface. If you want to view or change settings
for the router later, you can use a browser to log in to the router web interface.
To log in to the router:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter .http://www.routerlogin.net
Note: http://www.routerlogin.com http://192.168.1.1You can also enter or .
The procedures in this manual use .http://www.routerlogin.net
A login window opens.
3. Enter the router admin user name and password.
The user name is . The password is the one that you specied the rst timeadmin
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
Change the language
By default, the language that displays when you log in to the router web interface is set
to Auto.
To change the language:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter .http://www.routerlogin.net
A login window opens.
3. Enter the router admin user name and password.
The user name is . The password is the one that you specied the rst timeadmin
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
User Manual24Connect to the network and
access the router
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
4. In the upper right corner, select a language from the menu.
5. When prompted, click the button to conrm this change.OK
The page refreshes with the language that you selected.
User Manual25Connect to the network and
access the router
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
3. Enter the router admin user name and password.
The user name is . The password is the one that you specied the rst timeadmin
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select .Internet
The Internet Setup page displays.
5. In the section, select one of the following options:WAN Preference
•Internet Port (1 Gbps). Select this option if you connected a modem to the
Internet port on your router.
•Multi-Gig Port (2.5/1 Gbps). Select this option if you want to use the Multi-Gig
port for your Internet connection. For more information, see Get Multi-Gig Internet
with the Multi-Gig port on page 32.
•Multi-Gig Internet (1 Gbps + 1 Gbps). Select this option if you want to set up
Multi-Gig Internet and use the Internet port and Ethernet port 1 for your Internet
connection. For more information, see Get Multi-Gig Internet with Internet port
aggregation on page 32.
6. In the Does your Internet connection require a login? section, leave the radioNo
button selected.
7. If your Internet connection requires an account name or host name, click the Edit
button in the Account Name section and enter the account name.
8. If your Internet connection requires a domain name, type it in the Domain Name (If
Required) eld.
For the other sections on this page, the default settings usually work, but you can
change them.
9. Select an Internet IP Address radio button:
•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
10. Select a Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
User Manual28Specify Your Internet Settings
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
• Use These DNS Servers. If you know that your ISP requires specic servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
11. Select a Router MAC Address radio button:
•Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
12. Click the button.Apply
Your settings are saved.
13. Click the button to test your Internet connection.Test
If the NETGEAR website does not display within one minute, see You cannot access
the Internet on page 161.
Specify an Internet connection that uses a login
To view or change the basic Internet setup:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter .http://www.routerlogin.net
A login window opens.
3. Enter the router admin user name and password.
The user name is . The password is the one that you specied the rst timeadmin
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select .Internet
The Internet Setup page displays.
User Manual29Specify Your Internet Settings
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
•Ethernet 1 port. If you do not aggregate the Internet port and Ethernet port 1 on
the router, you can use Ethernet port 1 as a LAN port.
Get Multi-Gig Internet with the Multi-Gig port
The Multi-Gig port on your router is an Ethernet port capable of speeds of up to 2.5 Gbps.
You can connect a Multi-Gig capable device to the Multi-Gig port on your router and
enjoy Multi-Gig speeds.
To set up the Multi-Gig port on your router for your Internet connection, you need the
following:
•A service provider that offers an Internet speed that’s over 1 Gbps.
•A modem that supports a high-speed Ethernet port for an Internet speed that’s over
1 Gbps.
To set up the Multi-Gig port on your router for your Internet connection:
1. Connect the Multi-Gig port on the router to the high-speed Ethernet port on the
modem.
2. Launch a web browser from a computer or mobile device that is connected to the
router network.
3. Enter .http://www.routerlogin.net
A login window opens.
4. Enter the router admin user name and password.
The user name is . The password is the one that you specied the rst timeadmin
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
5. Select .Internet
The Internet Setup page displays.
6. In the section, select the radio button.WAN Preference Multi-Gig Port (2.5/1 Gbps)
7. Click the button.Apply
Your settings are saved.
Get Multi-Gig Internet with Internet port aggregation
To get Multi-Gig Internet with your router, set up Internet port aggregation by
aggregating the Internet port and Ethernet port 1 on the router.
User Manual32Specify Your Internet Settings
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Note: For information about port aggregation to a LAN device, see Manage Ethernet
port aggregation to a LAN device on page 97.
To set up Internet port aggregation, you need the following:
•A service provider that offers an Internet speed that’s over 1 Gbps.
•A modem that support both an Internet speed that’s over 1 Gbps and two Ethernet
ports that support static Link Aggregation Control Protocol (LACP), for example, a
NETGEAR Nighthawk multi-speed cable modem, model CM1200.
To set up Internet port aggregation:
1. Set up Internet port aggregation on your modem.
For information about how to set up Internet port aggregation on your modem, see
the documentation that came with your modem.
2. Log in to your router and enable Internet port aggregation:
a. Launch a web browser from a computer or mobile device that is connected to
the router network.
b. Enter .http://www.routerlogin.net
A login window opens.
c. Enter the router admin user name and password.
The user name is . The password is the one that you specied the rst timeadmin
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
d. Select .Internet
The Internet Setup page displays.
e. In the section, select theWAN Preference Multi-Gig Internet (1 Gbps + 1 Gbps)
radio button.
f. Click the button.Apply
Your settings are saved.
3. Connect the Internet port and Ethernet port 1 on your router to two Ethernet ports
on your modem.
User Manual33Specify Your Internet Settings
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Specify IPv6 Internet connections
You can set up an IPv6 Internet connection if the router does not detect it automatically.
To set up an IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter .http://www.routerlogin.net
A login window opens.
3. Enter the router admin user name and password.
The user name is . The password is the one that you specied the rst timeadmin
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select .ADVANCED > Advanced Setup > IPv6
The IPv6 page displays.
5. From the menu, select the IPv6 connection type:Internet Connection Type
•If you are not sure, select so that the router detects the IPv6 typeAuto Detect
that is in use.
•If your Internet connection does not use PPPoE or DHCP, or is not xed, but is
IPv6, select .Auto Cong
If you are not sure about your type of IPv6 connection, you can also ask your Internet
service provider (ISP).
6. Click the button.Apply
Your settings are saved.
Requirements for entering IPv6 addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated
by colons. You can reduce any four-digit group of zeros within an IPv6 address to a
single zero or omit it. The following errors invalidate an IPv6 address:
•More than eight groups of hexadecimal quartets
•More than four hexadecimal characters in a quartet
•More than two colons in a row
User Manual34Specify Your Internet Settings
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
7. Select an IPv6 Domain Name Server (DNS) Address radio button:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•Use These DNS Servers. If you know that your ISP requires specic servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
8. Select an IP Address Assignment radio button:
• Use DHCP Server. This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
• Auto Cong. This is the default setting.
This setting species how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
9. (Optional) Select the check box and specify the interface IDUse This Interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
10. Click the button.Apply
Your settings are saved.
Set up an IPv6 pass-through Internet connection
In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN
and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header
packets.
To set up a pass-through IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter .http://www.routerlogin.net
A login window opens.
3. Enter the router admin user name and password.
The user name is . The password is the one that you specied the rst timeadmin
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select .ADVANCED > Advanced Setup > IPv6
The IPv6 page displays.
User Manual37Specify Your Internet Settings
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
5. From the menu, select .Internet Connection Type Pass Through
The page adjusts, but no additional elds display.
6. Click the button.Apply
Your settings are saved.
Set up an IPv6 xed Internet connection
To set up a xed IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter .http://www.routerlogin.net
A login window opens.
3. Enter the router admin user name and password.
The user name is . The password is the one that you specied the rst timeadmin
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select .ADVANCED > Advanced Setup > IPv6
The IPv6 page displays.
5. From the menu, select .Internet Connection Type Fixed
The page adjusts.
6. Congure the xed IPv6 addresses for the WAN connection:
•IPv6 Address/Prex Length. The IPv6 address and prex length of the router
WAN interface.
•Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the
router’s WAN interface.
•Primary DNS Server. The primary DNS server that resolves IPv6 domain name
records for the router.
•Secondary DNS Server. The secondary DNS server that resolves IPv6 domain
name records for the router.
Note: If you do not specify the DNS servers, the router uses the DNS servers that
are congured for the IPv4 Internet connection on the Internet Setup page. (See
Manually set up the Internet connection on page 27.)
7. Select an IP Address Assignment radio button:
User Manual38Specify Your Internet Settings
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Table 2. Common MTU sizes
ApplicationMTU
The largest Ethernet packet size. This setting is typical for connections that do not use
PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches.
1500
Used in PPPoE environments.1492
Maximum size to use for pinging. (Larger packets are fragmented.)1472
Used in some DHCP environments.1468
Used in PPPoA environments.1458
Used in PPTP environments or with VPN.1436
Change the MTU size
To change the MTU size:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter .http://www.routerlogin.net
A login window opens.
3. Enter the router admin user name and password.
The user name is . The password is the one that you specied the rst timeadmin
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select .ADVANCED > Setup > WAN Setup
The WAN Setup page displays.
5. In the eld, enter a value from 616 to 1500.MTU Size
6. Click the button.Apply
Your settings are saved.
User Manual47Specify Your Internet Settings
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500
Manage NETGEAR Armor
Your router supports NETGEAR Armor.
After you start your subscription, NETGEAR Armor protects your home network from
potential cyber threats and provides complete data protection, advanced threat defense,
webcam protection, multilayer ransomware protection, anti-phishing, safe les, secure
browsing, rescue mode, anti-fraud, and anti-theft. In addition, NETGEAR Armor provides
multiple performance and privacy tools.
NETGEAR Armor can support features for your Windows-based computers and your
Mac OS, iOS, and Android devices.
For more information about NETGEAR Armor, visit
netgear.com/landings/armor/default.aspx.
You can manage NETGEAR Armor from the Nighthawk app.
Activate Armor using the Nighthawk app
To activate Armor using the Nighthawk app:
1. Launch the Nighthawk app.
The dashboard displays.
2. Tap .Security
The Armor page displays.
3. Tap the button.ACTIVATE
Armor is activated.
View or change your NETGEAR Armor settings using the
Nighthawk app
To view or change your NETGEAR Armor settings using the Nighthawk app:
1. Launch the Nighthawk app.
The dashboard displays.
2. Tap .Security
The Armor page displays.
You can now view or change the settings.
User Manual49Control Access to the Internet
Nighthawk AXE10000/AXE11000 Tri-Band WiFi 6E Router Model RAX450/RAX500

Produktspecifikationer

Varumärke: Netgear
Kategori: Router
Modell: Nighthawk RAXE500

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