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E-MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register your

product at

www.samsung.com

Model Serial No.

To directly go to the page that provides instructions on

how to use the manual for visually impaired users, select

the Menu Learning Screen link below.

“Menu Learning Screen” Link

Contents

Guide

Connections

5 Connection Guide

6 Connecting an Antenna (Aerial)

7 Connecting to the Internet

10 Screen Sharing (Smart View) with your Mobile Device

13 Connecting to a Network via a Mobile Dongle (For India

Only)

14 Connection Cables for External Devices

16 ADB (Auto Data Backup) functions (For India Only)

17 Switching between external devices connected to the TV

19 Connection Notes

Remote Control and Peripherals

22 About the Samsung Smart Remote

25 About the Samsung Smart Remote (The Frame)

28 About the Samsung Smart Remote (The Sero)

31 Connecting the Samsung Smart Remote to the TV

32 Controlling External Devices with a Samsung Remote

Control - Using the Universal Remote

33 Using Anynet+ (HDMI-CEC)

34 Controlling the TV with a Keyboard, Mouse or Gamepad

36 Entering Text using the On-Screen Virtual Keyboard

Smart Features

38 Using Smart Hub

47 Using a Samsung account

49 Using the Ambient Mode

53 Using Remote Access

58 Using the Apps Service

62 Using the Gallery App

63 Using the SmartThings App

64 Using the e-Manual

67 Using the Internet

68 Playing pictures/video/music

75 Using Bixby

TV Viewing

79 Using the Guide

81 Recording Programmes

83 Setting Up a Schedule Viewing

85 Using Timeshift

85 Buttons and functions available while recording a

programme or Timeshift

87 Using the Channel List

88 Editing channels

89 Using a Personal Favourites List

90 TV-Viewing Support Functions

Picture and Sound

97 Using the Intelligent Mode

99 Adjusting the Picture Quality

101 Setting the Viewing Environment for External Devices

103 Picture Support Functions

104 a Sound Mode and Expert SettingsConguring

106 Using the Sound Support Functions

System and Support

108 Using the Time Functions and the Timers

110 Using the Auto Protection Time and Energy Saving

Functions

111 Updating the TV's Software

112 Audio and Video Functions for the Visually or Hearing

Impaired

117 Using Voice Assistants on TV

118 Using Other Functions

120 HbbTV

121 Using a TV Viewing Card (“CI or CI+ Card”) (For India Only)

124 Teletext Feature

Precautions and Notes

128 Before Using the Recording and Timeshift Functions

130 Read Before Using Apps

131 Read Before Using the Internet Function

133 Read Before Playing Photo, Video or Music Files

141 Read After Installing the TV

142 Supported Resolutions for UHD Input Signals

143 Resolutions for Input Signals supported by Q800T series or

higher

144 Supported Resolutions for FreeSync(VRR)

145 Read Before Connecting a Computer (Supported

Resolutions)

148 Supported Resolutions for Video Signals

150 Supported Resolutions for HDBT

151 Read Before Using Bluetooth Devices

152 : Parental Rating - Thailand onlySufx

153 Licences

Troubleshooting

Picture Issues

154 Testing the picture

Sound and Noise Issues

158 Testing the sound

Channel and Broadcast Issues

External Device Connectivity Issues

Network Issues

Anynet+ (HDMI-CEC) Issues

Remote Control Issues

Recording Issues

Apps

Media Files

Voice Assistant Issues

Other issues

Diagnosing TV operational issues

Getting Support

174 Getting support through Remote Management

174 Finding the contact information for service

174 Requesting service

FAQ

The TV Screen does not Display Properly

175 When the TV screen does not display properly

The TV does not Turn On

182 When your TV does not turn on

The TV Screen Breaks Up or No Sound Comes Out of the

Sound Bar

188 When the TV does not connect with an external device

properly

Internet Access is not Available

193 When the TV can't connect to the Internet

There is No Sound or the Speakers are Making Odd Sound

198 When no sound comes out of the TV, or the sound is

breaking up

The Remote Control does not Work

205 When the remote control does not work

Updating the Software

210 Updating the latest TV's software

Accessibility Guidance

Menu Learning Screen

217 Using the Remote control

219 Using the accessibility menu

223 Using the TV with Voice Guide on

225 Using the guide

228 Using Schedule Viewing

229 Using the Channel List

231 Recording

234 Using Smart Hub

237 Launching the e-Manual

238 Using Bixby

Guide

Learn how to use various features.

Connections

You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the Internet by

using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

Source Connection Guide Try Now

It shows you how to connect various external devices such as video devices, game consoles and PCs using pictures.

If you select the connection method and an external device, the connection details appear.

•Audio Device HDMI (ARC): , Optical, Bluetooth, Wi-Fi Wi-Fi Speaker Surround Setup,

HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.

•Video Device HDMI:

•Smartphone: Screen Sharing (Smart View), SmartThings Apple AirPlay NFC on TV, , , Tap View

• : PC HDMI, Screen Sharing (Wireless), Apple AirPlay

•Input Device Remote control: , Keyboard, Mouse, USB Gamepad, Bluetooth Device

•Game Console HDMI:

•External Storage USB Flash Drive: , Hard Disk Drive (HDD)

Using , you can check the connection to HDMI cable and external devices (takes approximately 2HDMI Troubleshooting

minutes).

Apple AirPlay may not be supported depending on the model or geographical area.

The connection method and available external devices may differ depending on the model.

Connection Guide

Audio Device

Video Device

Smartphone

Input Device

Game Console

External Storage

HDMI (ARC)

Optical

Bluetooth

Wi-Fi

Wi-Fi Speaker Surround Setup

HDMI Troubleshooting

Connect audio devices, such as speakers, sound bars,

headphones, or home theatres, to your TV.

The image on your TV may differ from the image above depending on the model and geographical area.

- 5 -

Connecting an Antenna (Aerial)

You can connect an antenna cable to your TV.

An antenna connection is not necessary if you connect a cable box or satellite box.

Depending on the model or geographical area.

- 6 -

Connecting to the Internet

You can get access to the Internet through your TV.

Settings General Network Open Network Settings Try Now

Congure network settings to connect to an available network.

Establishing a wired Internet connection

Settings General Network Open Network Settings Wired

If you connect a LAN cable, the TV automatically accesses the Internet.

If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting".

Use a CAT 7 (*STP type) cable for the connection.

* Shielded Twisted Pair

The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.

This function may not be supported depending on the model.

- 7 -

Establishing a wireless Internet connection

Settings General Network Open Network Settings Wireless

Make sure that you have the wireless access point's SSID (name) and password settings before attempting to

connect. The network name (SSID) and security key are available on the wireless access point's conguration

screen. See the wireless access point's user manual for more information.

Wireless Connection

Select your wireless network.

Refresh

Manage Saved Networks

The image on your TV may differ from the image above depending on the model and geographical area.

If no wireless access point is found, select at the bottom of the list and enter the network name (SSID).Add Network

If your wireless access point has a WPS or PBC button, select at the bottom of the list, and then push the WPS orUse WPS

PBC button on your access point within 2 minutes. The TV will connect automatically.

To view or delete previously connected network names (SSIDs), move the focus to , and then pressManage Saved Networks

the Select button.

- 8 -

Checking the Internet connection status

Settings General Network Network Status Try Now

View the current network and Internet status.

Resetting Your Network

Settings General Network Reset Network Try Now

Restore the network settings to the factory default.

Turning on the TV with a mobile device

Settings General Network Expert Settings Power On with Mobile

You can turn on the TV using a mobile device connected to the same network as the TV.

This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay

function.

Apple AirPlay may not be supported depending on the model or geographical area.

Connecting an IP control device to the TV

Settings General Network Expert Settings IP Remote

You can connect an IP control device to the TV remotely to manage your IP device.

To use this function, must be turned on.Power On with Mobile

Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if

an authorised third-party custom controller is installed and for a Samsung TV and if your Wi-Ficongured specically

network is password protected.

This function may not be supported depending on the model or geographical area.

Changing the name of the TV

Settings General System Manager Device Name Try Now

You can change the name of the TV on the network. Select at the bottom of the list and change theUser Input

name.

- 9 -

Screen Sharing (Smart View) with your Mobile Device

You can watch the screen of your mobile device on the TV screen through Smart View or Tap View.

For information on how to share the screen with your mobile device, refer to Source Connection Guide

Smartphone Screen Sharing (Smart View).

For more information in The Terrace for business, refer to the provided user manual.

• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote

control.

• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.

• Use AirPlay if you are an iPhone or iPad user. For more information, refer to Source Connection Guide

Smartphone Apple AirPlay

This function may not be supported depending on the model.

• The screen sharing function (Smart View / Apple AirPlay) on your mobile device appears on Multi View of the TV

(or the screen on your mobile device).

Apple AirPlay may not be supported depending on the model or geographical area.

- 10 -

Using the Tap View

Tap your mobile device on the TV, you can watch the or mobile device's screen through the TV screen.Multi View

This function may not be supported depending on the model.

This function is available in Samsung mobile devices with Android 8.1 or higher.

Enable on your mobile device.Tap View

For more information about refer to 'Enabling the Tap View' below for how to set.conguration,

Turn on the screen of your mobile device.

Tap your mobile device on the TV. The TV screen switches to or mobile device's screen.Multi View

When you perform Tap View in feature or mode (only in The Frame models), only the mobileAmbient Mode Art

device's screen appears on the TV.

Watch the or mobile device's screen on the TV screen.Multi View

The displayed TV screen may differ depending on the model.

This function enables mirroring (Smart View) by detecting vibrations generated when you tap the mobile device on the TV.

Be sure to tap away from the TV screen and bezel corners. It may be scratched or broken to the TV or mobile device screen.

We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.

Enabling the Tap View

Enable in the SmartThings app.Tap View

Depending on the SmartThings app version, you may need to register the TV with your mobile device.

Launch the SmartThings app on your mobile device.

Select Settings ( ) in SmartThings app on your mobile device.

Set the to on.Tap View

Upon connection for the time, select Allow on a pop-up window of the TV.rst

- 11 -

Using the Multi View

While watching the TV, you can see content from your mobile device through mirroring (Smart View).

To start , run the screen sharing ( / ) for your mobile device. This function can beMulti View Smart View Apple AirPlay

started or stopped by pressing the button on the remote control.

This function operates only by TV broadcasts, external devices, or apps that support .Multi View

While running , app casting from your mobile device is run on . This function is not available in someMulti View Multi View

apps.

To stop this function, press and hold the button on the remote control.

This function may not be supported depending on the model.

In some models, you can view the image on the camera connected to the SmartThings app of your mobile device.

Q-Symphony is not supported by Multi View.

When an external device that connects to a receiver or Soundbar is used in Multi View, sound outputs from the TV speaker,

not from the receiver or Soundbar.

The following menus can be set by pressing the down directional button on the TV's remote control.

When you press the Select button while running , the focused screen is viewed in the full screen.Multi View

•Select Content

Selects content to be displayed on the left screen.

Press the down directional button on the TV screen. Available content items appear.

•Watch Mobile/Camera

Enjoy your mobile content by mirroring (Smart View).

You can view the camera video connected to the SmartThings app on your mobile.

•Screen Size

Selects the desired size of Multi View.

•PIP Position

Selects the position of a small screen on the full screen.

The focusing left or right screen appears as small window.

•Sound Output

You will hear the sound of the selected screen through another speaker connected to the TV.

This function may not be supported depending on the model.

•Sound Distribution

You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound.

This function may not be supported depending on the model.

- 12 -

Connecting to a Network via a Mobile Dongle (For India Only)

Make network connection by connecting a mobile dongle to the TV.

You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect

the mobile dongle to the USB port that are marked as Dongle in the TV.

This function is not available on certain models in geographical areas.specic

When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences among the USB

ports, or the wireless network may not work properly due to interferences from the peripherals and surroundings. In this

case, use a USB extension cable to connect a large mobile dongle to a USB port.

Channel-Bound Apps is not available when you set up mobile network.

If you have any problems using online services, please contact your Internet service provider.

The mobile service providers and their devices that support this function are as follows:

• Airtel (Model No: E3276s LTE, E1731, E303C, E303U, E3131B, E3121B, E8221, E8231, E3276 LTE)

• Idea, Vodafone

- 13 -

Connection Cables for External Devices

You can view detailed information about the connection cables for external devices that can be connected to the TV.

Cable name

Cable nameCable name Image

Image

ImageImage Description

Description

DescriptionDescription

HDMI

Each cable simultaneously transmits digital video and audio signals

from an external device to the HDMI port on the TV.

Cables are divided into various types according to the types of input/

output ports on external devices.

HDMI

MINI HDMI

HDMI

Micro HDMI

HDMI

USB Type-C

HDMI

DisplayPort

Mini DisplayPort

HDMI

- 14 -

Cable name

Cable nameCable name Image

Image

ImageImage Description

Description

DescriptionDescription

DVI

HDMI

DVI to HDMI cables can transmit only digital video signals and not

audio signals. We recommend that you use HDMI to HDMI cables.

Optical

Optical cables are used to transmit audio signals to external

speakers with low signal loss.

Optical cables do not transmit video signals.

Component

Component cables transmit analogue signals.

The video signal is separated and transmitted to the red, green and

blue terminals to provide HD (1080i) pictures. The audio signal is

transmitted to the red and white terminals.

Composite

Composite cables transmit analogue signals.

The video signal is transmitted to the yellow terminal and the audio

signal is transmitted to the red and white terminals.

Available connection cables may differ depending on the model or geographical area.

- 15 -

ADB (Auto Data Backup) functions (For India Only)

This function may not be supported depending on the model or geographical area.

Your mobile device comes close to the TV, the ADB (Auto Data Backup) feature backs up your mobile data such as

images and videos into a folder on a USB storage device or an external hard disk drivepre-congured specic

connected to the TV. You can also transfer from the ADB (Auto Data Backup) folder to a Samsung mobileles

device over Wi-Fi Direct.

• Transferring data from a mobile device to the TV

Your mobile device comes close to the TV, images and videos are copied from your mobile device to a USB

storage device or an external hard disk drive connected to the TV.

• Transferring data from the TV to a mobile device

You can select and transfer files from the ADB (Auto Data Backup) folder on the TV to a Samsung mobile device.

How to Use ADB (Auto Data Backup)

1.ADB (Auto Data Backup) Registration

First, register the TV using the USB Backup app, and then select a USB storage device or an external hard disk drive

connected to the TV. The ADB (Auto Data Backup) folder is automatically created on the selected storage device.

Then, select folders from your mobile device's gallery, set the password to open the ADB (Auto Data Backup) folder

on the selected storage device connected to the TV.

2.Auto File Copy

When your mobile device comes close to the TV, data are automatically copied from the selected folders on your

mobile device to the selected storage device connected to the TV.

3.Share back from the ADB folder to a mobile deviceles

You can also share back from ADB folder to Samsung Mobile, by connecting Samsung Mobile with TV overle rst

Wi-Fi direct & then select the to be transferred from TV, and press "Share" option to send to connectedles les

Mobile device.

- 16 -

Switching between external devices connected to the TV

You can switch between TV programmes and the content of external devices.

Source

When you select a connected external device on the screen, the output of the selected device is displayed onSource

the TV's screen.

On the standard remote control, press the SOURCE button.

To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,

connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically

switched to the output of the device or you can universal remote control for the device automatically. For morecongure

information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote".

When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media

content listed on the device.

This function may not be supported depending on the device and geographical area.

Editing the name and icon of an external device

Source

You can change the port name for a connected external device or add it to the Home Screen.

Sources

Universal Remote

Edit

Information

Add to Home

Source

The image on your TV may differ from the image above depending on the model and geographical area.

Move the focus to a connected external device.

Press the up directional button. The following functions become available.

Available functions may differ depending on the port type.

- 17 -

1.Universal Remote

You can control external devices connected to the TV using a Samsung remote control. To control external devices,

This function may not be supported depending on the model or geographical area.

For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal

Remote".

2.Edit

You can rename the input ports and change the device icons.

3.Information

You can view detailed information about an external device.

4.Add to Home

You can add the port of an external device to the Home Screen for quick switching.

Using additional functions

You can use the following features on the screen.Source

•Remote Access

Use the TV to access your PC via remote PC or Screen Sharing (Wireless).

For more information, refer to "Using Remote Access".

•Connection Guide

Displays device connection instructions.

For more information about the Connection Guide, refer to "Connection Guide".

•Universal Remote

Lets you register external devices to your Samsung remote control and control them using the Remote.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal

Remote".

- 18 -

Connection Notes

When connecting an external device, note the following.

The number of connectors and their names and locations may differ with the model.

Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors

and their names and locations may differ with the manufacturer.

Connection notes for HDMI

• The following types of HDMI cables are recommended:

– High Speed HDMI Cable

– High Speed HDMI Cable with Ethernet

– Premium High Speed HDMI Cable

– Premium High Speed HDMI Cable with Ethernet

– Ultra High Speed HDMI Cable

• Use an HDMI cable with a thickness of 17 mm or less.

• Using a non-certified HDMI cable may result in a blank screen or a connection error.

• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.

• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial

cables standardised by the IEEE.

• Use a cable shorter than 3 m to get the best UHD viewing quality.

• Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC

does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.

• When the TV is connected to an external device such as a DVD/BD player or a set-top box via HDMI, power sync

mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external

devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.

This function may not be supported depending on the model.

- 19 -

Connection notes for audio devices

• For better audio quality, it is a good idea to use an AV receiver.

• If you connect an external audio device using an optical cable, the Sound Output setting is automatically

changed to the connected device. However, to make this happen, you must turn on the external audio device

before connecting the optical cable. To manually change the Sound Output setting, do one of the following:

– Use the Quick Settings screen to change to the connected device:

Use the Select button to select Optical on the Sound Output menu. ( Settings up directional

button Sound Output).

– Use the Settings screen to change to the connected device:

Select Optical on the Sound Output menu. ( Settings Sound Sound Output).

Refer to the sound bar's user manual when connecting it to the TV.

• An unusual noise coming from a connected audio device while you are using it may indicate a problem with the

audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.

• Digital audio is only available with 5.1 channel broadcasts.

Connection notes for computers

• For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)".

• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same

network.

• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage

system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if

the network has an NAS (Network-Attached Storage) device.

- 20 -

Connection notes for mobile devices

• To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring or

Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's

user manual.

• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4 GHz environment. For better

experience, 5.0 GHz is recommended. 5 GHz may be available depending on the model.

• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile

device supports Wi-Fi Direct function, refer to the mobile device's user manual.

• The mobile device and your Smart TV must be connected to each other on the same network.

• Use AirPlay if you are an iPhone or iPad user. For more information, refer to Source Connection Guide

Smartphone Apple AirPlay

This function may not be supported depending on the model.

• The video or audio may stop intermittently, depending on network conditions.

• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage

system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if

the network has an NAS (Network-Attached Storage) device.

- 21 -

Remote Control and Peripherals

You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease

of use.

About the Samsung Smart Remote

Learn about the buttons on the Samsung Smart Remote.

- 22 -

Button

ButtonButton Description

Description

DescriptionDescription

(Voice Assistant)

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to

run Voice Assistant.

The supported Voice Assistant's languages and features may differ by geographical

region.

(Colour / Number

button)

Each time you press this button, the coloured buttons window and the virtual numeric pad are

displayed alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter

numeric values. Select numbers and then select Done to enter a numeric value. Use to

change the channel, enter a PIN, enter a ZIP code, etc.

When you press the button, and then select TTX/MIX from the pop-up list, the TTX

menu appears. For more information, refer to "Teletext Feature".

If the Colour Button appears with a number strip on the screen, select the Colour Button

and then select a colour by using the directional button (up/down/left/right). Usespecic

this to access additional options that are to the feature in use.specic

(Ambient Mode)

In TV mode, press the button to enter .Ambient Mode

If you press the button when the TV is turned off, the TV turns on in .Ambient Mode

Directional button

(up/down/left/right) Moves the focus.

Select Selects or runs a focused item. When pressed while you are watching a broadcast programme,

detailed programme information appears.

(Return)

Press to return to the previous menu. When pressed for 1 second or more, the running function

is terminated. When pressed while you are watching a programme, the previous channel

appears.

(Smart Hub) Press to return to the Home Screen.

- 23 -

Button

ButtonButton Description

Description

DescriptionDescription

(Play/pause)

When pressed, the playback controls appear. Using these controls, you can control the media

content that is playing.

Press the button to use the recording or Timeshift function while watching the broadcast.

(Volume) Move the button up or down to adjust the volume. To mute the sound, press the button. When

pressed for 1 second or more, the appears.Accessibility Shortcuts

(Channel)

Move the button up or down to change the channel. To see the or screen,Guide Channel List

press the button.

Press and hold the button up or down to quickly change the channel.

(Launch app button)

Launch the app indicated by the button.

This function may not be supported depending on the model or geographical area.

Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental

conditions.

The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you

must universal remote control for the device. For more information, refer to "Controlling External Devices with acongure

Samsung Remote Control - Using the Universal Remote".

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect

the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".

- 24 -

About the Samsung Smart Remote (The Frame)

Learn about the buttons on the Samsung Smart Remote that comes with The Frame.

- 25 -

Button

ButtonButton Description

Description

DescriptionDescription

(Power)

When watching TV, press to switch to mode. In mode, press to switch to watching TV.Art Art

Press and hold to turn off the TV completely.

When the TV turns off and on again, display the last used mode.

(Voice Assistant)

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to

run Voice Assistant.

The supported Voice Assistant's languages and features may differ by geographical

region.

(Number button)

Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter

numeric values.

Select numbers and then select to enter a numeric value. Use to change the channel,Done

enter a PIN, enter a ZIP code, etc.

When you press the button, and then select TTX/MIX from the pop-up list, the TTX

menu appears. For more information, refer to "Teletext Feature".

(Colour button)

When pressed, coloured buttons appear on the screen. Use this button to access additional

options that are to the feature in use.specic

To immediately set while enjoying mode, press the button.Brightness Art

Directional button

(up/down/left/right) Moves the focus.

Select Selects or runs a focused item. When pressed while you are watching a broadcast programme,

detailed programme information appears.

(Return)

Press to return to the previous menu. When pressed for 1 second or more, the running function

is terminated. When pressed while you are watching a programme, the previous channel

appears.

(Smart Hub)

Press to return to the Home Screen.

Press in mode to switch to TV mode.Art

- 26 -

Button

ButtonButton Description

Description

DescriptionDescription

(Play/pause)

When pressed, the playback controls appear. Using these controls, you can control the media

content that is playing.

Press the button to use the recording or Timeshift function while watching the broadcast.

(Volume) Move the button up or down to adjust the volume. To mute the sound, press the button. When

pressed for 1 second or more, the appears.Accessibility Shortcuts

(Channel)

Move the button up or down to change the channel. To see the screen, press the button.Guide

When pressed for 1 second or more, the screen appears.Channel List

Press and hold the button up or down to quickly change the channel.

(Launch app button)

Launch the app indicated by the button.

This function may not be supported depending on the model or geographical area.

Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental

conditions.

The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you

must universal remote control for the device. For more information, refer to "Controlling External Devices with acongure

Samsung Remote Control - Using the Universal Remote".

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect

the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".

- 27 -

About the Samsung Smart Remote (The Sero)

Learn about the buttons on the Samsung Smart Remote that comes with The Sero.

- 28 -

Button

ButtonButton Description

Description

DescriptionDescription

(Voice Assistant)

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to

run Voice Assistant.

The supported Voice Assistant's languages and features may differ by geographical

region.

(Colour / Number

button)

Each time you press this button, the coloured buttons window and the virtual numeric pad are

displayed alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter

numeric values. Select numbers and then select Done to enter a numeric value. Use to

change the channel, enter a PIN, enter a ZIP code, etc.

When you press the button, and then select TTX/MIX from the pop-up list, the TTX

menu appears. For more information, refer to "Teletext Feature".

If the Colour Button appears with a number strip on the screen, select the Colour Button

and then select a colour by using the directional button (up/down/left/right). Usespecic

this to access additional options that are to the feature in use.specic

(Rotate) Press the button to rotate the screen.

Directional button

(up/down/left/right) Moves the focus.

Select Selects or runs a focused item. When pressed while you are watching a broadcast programme,

detailed programme information appears.

(Return)

Press to return to the previous menu. When pressed for 1 second or more, the running function

is terminated. When pressed while you are watching a programme, the previous channel

appears.

When pressed for over 1 second in , the content screen only for Portrait Mode Portrait Mode

appears.

(Smart Hub) Press to return to the Home Screen.

- 29 -

Button

ButtonButton Description

Description

DescriptionDescription

(Play/pause)

When pressed, the playback controls appear. Using these controls, you can control the media

content that is playing.

Press the button to use the recording or Timeshift function while watching the broadcast.

(Volume) Move the button up or down to adjust the volume. To mute the sound, press the button. When

pressed for 1 second or more, the appears.Accessibility Shortcuts

(Channel)

Move the button up or down to change the channel. To see the or screen,Guide Channel List

press the button.

Press and hold the button up or down to quickly change the channel.

(Launch app button)

Launch the app indicated by the button.

This function may not be supported depending on the model or geographical area.

This button is not supported in the BST model.

Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental

conditions.

The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you

must universal remote control for the device. For more information, refer to "Controlling External Devices with acongure

Samsung Remote Control - Using the Universal Remote".

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect

the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".

When you launch an app by pressing the button on the Samsung Smart Remote in , some apps may switch toPortrait Mode

Landscape according to their app policy.

- 30 -

Controlling External Devices with a Samsung Remote Control - Using the

Universal Remote

Control the TV and connected external devices with a Samsung remote control.

Source Universal Remote

You can control external devices connected to the TV using a Samsung remote control. To control external devices,

This function may not be supported depending on the model or geographical area.

You can also use the function to operate external Samsung devices with your TV's remote controlAnynet+ (HDMI-CEC)

without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)".

Specic external devices connected to the TV may not support the universal remote feature.

Do not place any obstacles in front of an external device and TV's logo. It may cause signals from the remote control to be

transmitted improperly.

The TV memorises both the external device and its connection port (HDMI 1, HDMI 2, etc.).

If you have controlling external devices with the Universal Remote, try adjusting the positions of the externaldifculty

devices.

This function may not operate properly depending on the TV installation environment and the features of external devices.

- 32 -

Using Anynet+ (HDMI-CEC)

Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.

You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and

that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote

control.

Connecting an external device through Anynet+ and using their menus

Settings General External Device Manager Anynet+ (HDMI-CEC) Try Now

Set to .Anynet+ (HDMI-CEC) On

Connect an HDMI-CEC-compliant device to the TV.

Turn on the connected external device.

The device is automatically connected to the TV. After the connection process is you can access the menunished,

of the connected device using your TV remote and control the device.

The connecting process can take up to 2 minutes to complete.

Read before connecting an Anynet+ (HDMI-CEC) device

Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may

not support Anynet+ (HDMI-CEC).

You can the TV's Universal Remote to control third-party cable boxes, Blu-ray players and home theatres that docongure

not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control -

Using the Universal Remote".

Anynet+ cannot be used to control external devices that do not support HDMI-CEC.

The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMI-

CEC)-enabled device again.

Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are either in

standby mode or turned on.

Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theatres.

Anynet+ (HDMI-CEC) can control only one home theatre system.

To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1

home theatre system directly to the external device's digital audio output connector.

If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only

with the universal remote control.

- 33 -

Controlling the TV with a Keyboard, Mouse or Gamepad

Connecting a keyboard, mouse or gamepad to make it easier to control the TV.

Settings General External Device Manager Input Device Manager Try Now

You can connect a keyboard, mouse or gamepad to make it easier to control the TV.

Connecting a USB keyboard, mouse or gamepad

Plug the keyboard, mouse or gamepad cable into the USB port.

If you connect a mouse, it is available only in the app and function.Internet Remote Access

XInput USB gamepads are supported.

For more information, refer to in ( ).Input Device Connection Guide Source Connection Guide Input Device

Connecting a Bluetooth keyboard, mouse or gamepad

Settings General External Device Manager Input Device Manager Bluetooth

Device List

If your device was not detected, position the keyboard close to the TV, and then select . The TV scans for availableRefresh

devices again.

If you connect a mouse, it is available only in the app.Internet

For more information about how to connect a Bluetooth device, refer to the Bluetooth device's user manual.

- 34 -

Using the keyboard and mouse

Button

ButtonButton Description

Description

DescriptionDescription

Directional keys Moves the focus

Windows key Displays the TV settings

Enter key Selects or runs a focused item

ESC key Returns to the previous screen

F1 / F2 / F3 / F4 key Colour buttons ― / / /

F5 key Displays the Home Screen

F6 key Displays the screenSource

F7 key Displays the Channel List

F8 key Mutes the sound

F9 / F10 key Adjusts the volume

F11 / F12 key Changes the channel

Page Up / Page Down Scrolls a web page displayed by the app.Internet

Left-click Available only in the app. You can click a menu or link to start a function as you doInternet

on a PC.

Right-click

Available only in the app. You can use the following functions:Internet

The options displayed in the menu may differ depending on the selected item.

•Open

•Open Link in New Tab

•Enable Scroll Mode

The key operation may differ depending on some apps or the keyboard.

- 35 -

Setting up the input devices

Settings General External Device Manager Input Device Manager

•Keyboard Settings

You can set up the keyboard with the Keyboard Language and Keyboard type functions.

•Mouse Settings

You can set up the mouse with the Primary Button and Pointer Speed functions.

Entering Text using the On-Screen Virtual Keyboard

Use the virtual keyboard to enter text on your TV.

Recommend text

Options

Predict Next Character

The image on your TV may differ from the image above depending on the model and geographical area.

1.Recommend text

When you type a word you want to use as a search term, this function displays related suggestions from which you

can choose one.

- 36 -

2.Options

Select on the virtual keyboard screen. The following options are available:

The options available may differ depending on the function running currently.

•Recommend text

•Reset Recommended Text Memory

•Accented Character Preview

•Predict Next Character (when using direction buttons)

•Language

3.Predict Next Character

Each time you type a character on the virtual keyboard, the next characters predicted to be typed are displayed. You

can use the directional buttons on the remote control to select one.

Entering Text using the remote control's microphone and the on-screen virtual keyboard

When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into

the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as

text.

Entering text with your voice may not be supported for some functions.

This function may not be supported depending on the model or geographical area.

- 37 -

Smart Features

You can enjoy various apps with Smart Hub.

Using Smart Hub

View descriptions of Smart Hub's basic functions.

From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos or

listen to music stored on external storage devices, and perform more functions.

Some Smart Hub services are paid services.

To use Smart Hub, the TV must be connected to the Internet.

Some Smart Hub features may not be supported depending on the service provider, language or geographical area.

Smart Hub service outages can be caused by disruptions in your Internet service.

To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information.

Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms &

Privacy Settings Terms & Privacy by navigating to . Try Now

If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select

Reset Smart Hub Settings Support Device Care Self Diagnosis Reset Smart Hub ( ).

- 38 -

Displaying the Home Screen

Press the button.

Sources

TV HDMI 1 USB

Remote Access

Connection Guide

Universal Remote

Source

The image on your TV may differ from the image above depending on the model and geographical area.

On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be

moved or deleted from the screen.

1. Settings

When the focus is moved to , a list of quick settings icons appears above the top of the menu. You canSettings

quickly set frequently used functions by clicking the icons.

•e-Manual

You can open the user manual embedded in your TV.

•Intelligent Mode

In , the TV recognises and analyses the surroundings, noise, the content and your usageIntelligent Mode

patterns to provide the best viewing experience. To turn on or off, press the Select button. ToIntelligent Mode

set the detailed options, press the up directional button, and then select .Intelligent Mode Settings

This function is supported only in QLED TV (except for Q60T model), The Frame, The Serif, The Sero, The Terrace and

The Terrace for business.

For more information about the Intelligent Mode, refer to "Using the Intelligent Mode".

•Picture Mode

You can select the picture mode that provides the best viewing experience. To change the picture mode, press

the Select button. To make adjustments, press the up directional button, and then select .ne Picture Setup

- 39 -

•Sound Mode

You can select a sound mode to optimise your listening experience. To change the sound mode, press the Select

button. To make adjustments, press the up directional button, and then select .ne Equaliser Setup

•Sound Output

You can select which speakers the TV uses for audio output. To change the audio output, press the Select

button. To connect to a Bluetooth speaker, press the up directional button, and then select Bluetooth Speaker

List.

Connecting Bluetooth speaker may not be supported depending on the model or geographical area.

•Game Mode

You can enable game mode to optimise the TV's settings for playing video games with a gaming console, such

as a PlayStation™, Xbox™ or Nintendo Switch™. To turn on or off, press the Select button. To setGame Mode

the detailed options, press the up directional button, and then select .Go to Game Mode Settings

For more information about Game Mode, refer to "Setting the Viewing Environment for External Devices".

This function is only available when an external input source is being used.

•Subtitle

You can watch TV broadcasts with subtitles. To activate/deactivate the function, press the SelectSubtitle

button. To run , press the up directional button, and then select .Accessibility Shortcuts Accessibility Shortcuts

•Audio Language

You can change to the audio language you want to hear. To make adjustments, press the up directionalne

button, and then select .Go to Audio Options

•Sleep Timer

You can automatically shut off the TV after a pre-set period of time.

To set the sleep time to up to 180 minutes, press the Select button. To make detail off timer, press the up

directional button, and then select .Set Up Off Timer

•Network

You can view the current network and Internet status. Press the up directional button, and then select Network

Status Network Settings or .

- 40 -

•Picture Size

You can change to the picture size you want to view. To make adjustments, press the up directional button,ne

and then select .Go to Picture Size

•Colour Tone

You can select a colour tone suitable for your viewing preferences. To change to a colour tone that you want,

press the Select button.

•Picture Clarity

You can optimise pictures that contain a lot of motions. To turn this function on or off, press the Select button.

To set the detailed options, press the up directional button, and then select .Picture Clarity Settings

•Contrast Enhancer

You can prevent excessive differences between bright and dark areas on the TV screen. To change the Contrast

Enhancer setting, press the Select button.

•Digital Output Audio Format

You can select an output format for digital audio. Note that the option is only available via HDMIDolby Digital+

(eARC) for external devices that support the Dolby Digital+ format.

•Colour Space

You can set the spectrum of colours on the TV screen. To change to a colour space that you want, press the

Select button. To set the detailed options, press the up directional button, and then select Colour Space

Settings.

•Device Care

You can run to diagnose and optimise your TV. can also check and optimise the TV'sDevice Care Device Care

storage. If any trouble found, it can call for technical support.

•All Settings

Display the menu.Settings

These functions may not be supported depending on the model or geographical area.

- 41 -

2. Source

You can select an external device connected to the TV.

For more information, refer to "Switching between external devices connected to the TV".

3. Search

You can search for channels, programmes, movie titles and apps from Smart Hub.

To use this feature, the TV must be connected to the Internet.

This function may not be supported depending on the model.

4. Apps

You can enjoy a wide range of content including news, sports, weather and games by installing the corresponding

apps on your TV.

To use this feature, the TV must be connected to the Internet.

For more information, refer to "Using the Apps Service".

5. Ambient Mode

You can enhance your living space with decorative content that matches the surroundings or view essential real-

time information such as weather, time and news on the TV screen when you are not watching TV.

To return to the TV mode, press the button in . To shut off the TV, press the button.Ambient Mode

If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering .Ambient Mode

This function may not be supported depending on the model.

For more information about the , refer to "Using the Ambient Mode".Ambient Mode

- 42 -

6.Home

This menu appears when you press the button. Then you can quickly use any of ,rst Samsung Account

Notication or Privacy Choices.

•Samsung Account

Go to the screen to create a new account or sign out of your account.Samsung Account

For more information about the , refer to "Using a Samsung account".Samsung Account

• Notication

You can view a list of for all events that occur on your TV. A appears on the screennotications notication

when it is time to schedule viewing or schedule recording or when an event occurs on a registered device.

If you move the focus to , and then press the Select button, a window appears on theNotication notication

right and the following functions are available:

– Delete All

You can delete all your notifications.

– Settings

You can select services you want to be notified about.

When you select Allow sound, notifications are displayed with a notification sound.

•Privacy Choices

You can view and set the privacy policy for Smart Hub and various other services.

7.Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas and

movies in one place. can recommend content tailored to your preferences.Universal Guide

You can use this feature on your mobile device with the Samsung SmartThings app.

To enjoy the content from these apps on your TV, they must be installed on the TV.

When you watch some paid content, you may need to make a payment using their associated app.

Some content may be restricted depending on your network conditions and your subscriptions to paid channels.

Parental control is necessary when children use this service.

Images may look blurry depending on the service provider's circumstances.

This function may not be supported depending on the geographical area.

- 43 -

. Art

When you are not watching TV or when the TV is turned off, you can use the mode function to edit imageArt

content such as artworks or photos or to display the content.

This function is supported only in The Frame.

For more information, refer to the provided user manual.

. Portrait Mode

When you do not use The Sero, you can rotate its screen vertically to see content such as photos, images, and time

display.

This function is supported only in The Sero.

For more information, refer to the provided user manual.

Move

Remove

The image on your TV may differ from the image above depending on the model and geographical area.

- 44 -

8.Moving an item on the Home Screen

Move the focus to the app you want to move, press and hold the Select button on the remote control, and then

select in option menu. Move the app to the desired position by pressing the left or right directional button,Move

and then press the Select button. The selected app is moved on the Home screen.

In the region that does not support the , press the down directional button on the remote control.Universal Guide

9.Removing an item on the Home Screen

Move the focus to the app you want to delete, press and hold the Select button on the remote control, and then

select in option menu. The selected app is deleted.Remove

You can add the apps you want to use often to the Home Screen using Apps. To add your favourite apps to the Home Screen,

refer to "Managing installed apps".

- 45 -

Launching Smart Hub automatically

Settings General Smart Features Autorun Smart Hub Try Now

When you set to , the TV displays the Home Screen automatically when you turn the TV on.Autorun Smart Hub On

You can also turn this function on or off. Press the Select button at the current menu.

Launching the last used app automatically

Settings General Smart Features Autorun Last App Try Now

If is set to , the last used app is automatically run when you turn on the TV. You can also turnAutorun Last App On

this function on or off. Press the Select button at the current menu.

This function may not be supported depending on the app.

Testing Smart Hub connections

Settings Support Device Care Self Diagnosis Smart Hub Connection Test Try Now

Resetting Smart Hub

Settings Support Device Care Self Diagnosis Reset Smart Hub Try Now

You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000". You can set the PIN in

.Settings General System Manager Change PIN

- 46 -

Using a Samsung account

Create and manage your own Samsung account.

Settings General System Manager Samsung Account Try Now

You can view the entire text of the Terms & Privacy in Settings General System Manager Samsung

Account My Account Terms & Conditions, Privacy Policy after logging in to your Samsung account.

You can create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on

both the TV and the Samsung website.

Signing in to a Samsung account

Settings General System Manager Samsung Account Sign In

Creating a new account

Settings General System Manager Samsung Account Create Account

- 47 -

Managing your Samsung account

Settings General System Manager Samsung Account My Account

When you sign in to your Samsung account, you can use the following functions:

•Sign out

When multiple people share the TV, you can sign out of your account to prevent others from seeing it.

To sign out of your Samsung Account ( Settings General System Manager Samsung Account), move

the focus to your account's icon, and then press the Select button. When a pop-up window appears, select Sign out.

•Edit profile

You can edit your account information.

To protect personal information, enter Edit profile and then Sign-in Method is set to Profile image selection and

password entry (High security).

If you want the TV to log you into your account automatically whenever you turn on the TV, click Stay Signed In.

•Payment Info

You can view or manage your payment information.

•Back up

You can back up the TV settings to your Samsung Cloud storage. When resetting or replacing the TV, you can

also restore its settings with the backed-up settings.

•Sync Internet

Once you sign in to your Samsung account and configure the Sync Internet settings, you can share the favourites

and website bookmarks that you registered on other devices.

•Remove Account

You can delete an account from the TV. Although you have deleted your Samsung account from the TV, you are

not unsubscribed. To unsubscribe from your Samsung Account, visit the Samsung Accounts website (http://

account.samsung.com).

•Terms & Conditions, Privacy Policy

You can view the user agreement and privacy policy.

For more information about the terms and conditions, privacy policy, select View Details.

- 48 -

Using the Ambient Mode

Learn about the functions available in Ambient Mode.

Ambient Mode

You can enhance your living space with decorative content that matches the surroundings or view essential real-

time information such as weather, time and news on the TV screen when you are not watching TV.

This function may not be supported depending on the model.

Entering Ambient Mode

To enter from the TV viewing screen, press the button or select .Ambient Mode Ambient Mode

If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering .Ambient Mode

When you select , The Sero rotates into Landscape and then enters the .Ambient Mode Ambient Mode

Ambient Mode browser screen

Featured

Routine

Special Edition

Mood

Relaxation

Décor

My Album

Info

Artwork

The image on your TV may differ from the image above depending on the model and geographical area.

When you press the or button in , the browser screen appears at the bottom ofAmbient Mode Ambient Mode

the screen. In the browser screen, you can select content and change the settings.Ambient Mode Ambient Mode

- 49 -

1.Function and content preview

When you select a category at the bottom of the screen, a preview of available functions and content appears here.

To view detailed information about a content item, move the focus to it, and then press the up directional button.

2. Ambient Settings

You can the following settings:congure Ambient Mode

Available settings may differ depending on the model.

•Auto Brightness

Changes the auto brightness setting for .Ambient Mode

When this function is set to , the brightness level of the TV screen is not automatically adjusted in response to theOff

surrounding light level.

•Sleep After

Sets the time when the screen turns off automatically.Ambient Mode

If there is no remote control input for the set time, the screen goes off.

•Reset All Photos

Resets the photos imported from your mobile device or Samsung Cloud.

This function may not be supported depending on the model.

3. TV

You can enter the TV viewing screen.

4.Selecting a content category

You can select your preferred content and background for the screen.Ambient Mode

You can use the SmartThings app on your mobile device to select the desired content and then change the settings.

The Sero does not support the following functions in the SmartThings app on your mobile device.

Available content categories may differ depending on the model or geographical area.

•Routine

Enjoy a range of routines, each displaying content to suit each part of your day or create your very own routines

via the SmartThings app.

This function may not be supported depending on the model.

•Special Edition

Allows you to enjoy creative artwork and interior design content created by the world's artists andnest

designers.

•Mood

Enjoy a range of options to create the right ambience to suit your mood.

- 50 -

•Relaxation

Relax with a selection of calming content inspired by nature to soothe your mood.

•Décor

Allows you to select content with a sensible and beautiful design.

•My Album

Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient

Mode screen.

To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device.

For more information about how to the photo settings, select . This function is available after youcongure View Help

select a photo in the category.My Album

This function may not be supported depending on the model.

•Info

Allows you to select essential real-time information such as weather, temperature, time and news.

This function may not be supported depending on the geographical area.

•Artwork

Allows you to select content such as world famous photos and artwork.

This function may not be supported depending on the model.

•Background Theme

Allows you to select a background theme provided by Samsung.

Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme. When

you use this function, there may be a delay in image transmission and optimisation depending on network conditions.

You can set a background theme you created as a background of a content item. To set a background theme as the

background of a content item, press the down directional button while watching the screen.Ambient Mode

•Music Wall

Enjoy listening to music in your living space. Visualisations are generated on your TV that alter and respond to

the frequency of your music.

This function may not be supported depending on the model.

•About Ambient Mode

You can view information about .Ambient Mode

- 51 -

Applying effects to the content

When you are enjoying content in , press the down directional button to change the followingAmbient Mode

settings for the content:

Available functions may not be supported depending on the content.

•Colour & Theme

Changes the colour or theme of the content.

•Vibes

Selects a mood that matches the content.

This function may not be supported depending on the content.

•Backgrounds

Changes the background of the content.

This function may not be supported depending on the content.

You can use the SmartThings app on your mobile device to take a picture of a wall and create a custom background. For

more information, select the How-To icon. This function may be a delay in image transmission and optimisation

depending on network conditions.

•Shadow Effects

Applies a shadow effect that you select to the content.

This function may not be supported depending on the content.

•Brightness

Adjusts the brightness of the content.

•Saturation

Adjusts the saturation of the content.

•Colour Tone

Adjusts the colours of the content.

•Red Tone / Green Tone / Blue Tone

Adjusts the red, green, blue contrast.

Viewing detailed information about the content

When you are enjoying content in , press the up directional button to view detailed information aboutAmbient Mode

the content.

Entering the TV viewing screen from Ambient Mode

To enter the TV viewing screen from , press the button or select in the Ambient Mode TV Ambient Mode

browser screen.

If you press the button when the TV is turned off, the TV viewing screen appears.

- 52 -

Using Remote Access

Use the TV to access your PC via Remote PC, Screen Sharing (Wireless) or Cloud Service.

Source Remote Access

You can use the TV to access your PC via Remote PC, Screen Sharing (Wireless) or Cloud Service.

For smooth use as in a computer, connect a keyboard and a mouse to your TV in advance.

Remote Access secured by Knox

Access remote PC and your work resources with this function.

Connect a keyboard and mouse to this TV before starting.

Featured Functions

Remote PC Screen Sharing

(Wireless)

Samsung DeX 365Ofce

Added Cloud Services

Add Cloud Service

The image on your TV may differ from the image above depending on the model and geographical area.

Connecting a Remote PC

Provides for remotely connecting to a PC running on Windows and Remote Desktop Connection (RDP) Virtual

Network Computing (VNC) for a PC running on Mac. To remotely connect to a PC, you must enter the IP address of

the remote PC or select a saved Enter a correct username and password and select a correct protocol. Ifprole.

there is any computer that can be accessed via the same network, the found IP and protocol are displayed.

To register a frequently used PC, move the focus to , and then press the Select button. When a pop-Manage User Proles

up window appears, select , and then enter the PC information.Add

When your PC enters in power saving mode, connection is not available. It is recommended to cancel the power saving

mode.

It is recommended to connect the wired network because the screen or sound may be interrupted depending on the

network condition.

- 53 -

Congure your computer’s settings to use the Remote Access function.

Remote connection to a PC running on Windows via the RDP protocol is only supported for Windows 7 or later. And the

operating system must be a Professional or higher edition.

Remote connection to a PC running on Mac via the VNC protocol is only supported for Mac OS X 10.5 or later.

• Windows OS:

Right-click the My Computer icon on Desktop or Windows Explorer and then click Properties.

Click Advanced System Settings. The System Properties window appears.

Click the Remote tab and then select the Allow Remote Assistance connections to this computer.

• Mac OS:

Select Menu System Preferences and then click Sharing.

Select the Screen Sharing and Remote Login check box.

Run the resolution changing app downloaded from App Store and then change the resolution to 1440 x

900 or lower.

If you do not change the resolution in Mac OS, the previous image may appear while connecting a remote

computer.

- 54 -

Playing Multimedia Content on a Remote PC

When you move the mouse cursor to the top of the screen after accessing a remote computer, the top bar appears.

When the sharing folder icon is clicked in the top bar, the folders shared on Windows or Mac OS appear. You can

play back any media content in a folder.

For more information about playing multimedia content, refer to "Playing pictures/video/music."

To use this function, the folder sharing option on the computer to access must have been enabled as shown below:

• Windows OS:

Run Windows Explorer and then move to the folder to share.

Right-click the folder and then click Properties.

After the Properties window appears, click the Sharing tab and then click Advanced Sharing.

After the Advanced Sharing window appears, select the Share this folder check box.

• Mac OS:

Select Menu System Preferences and then click Sharing.

Select the File Sharing check box.

To add a folder to share, click the Add+ button at the bottom.

Select a folder and then click Add+.

It is recommended to connect the wired network because the screen or sound may be interrupted depending on the

network condition.

When playing a video via a remote computer, the screen or sound breaking may be encountered.le

Using Screen Sharing (Wireless)

Follow the instructions on the screen to adjust the PC settings and wirelessly connect the TV to the PC.

This function is only available for PCs that support wireless screen sharing.

This function is supported by Windows 10.

You can connect AirPlay in Mac.

Using Samsung DeX

Samsung DeX can be connected from the TV via wireless network.

When the mobile device does not appear on the screen, select and then follow the screenMobile Connection Guide

instructions.

This function is available only on mobile devices that support the wireless Samsung DeX.

- 56 -

Using 365Ofce

You can read or create a document after accessing the 365 website.Ofce

Run the browser in full screen mode.

URL is impossible in the 365 page.modication Ofce

Adding the Cloud Service

Select the icon. Use the bookmarking function of the browser, you can add or delete the cloudAdd Cloud Service

service link to or from .Remote Access

To add the cloud service, you must be signed in to your Samsung account.

The number of cloud services that can be added to is limited.Remote Access

Using Cloud Service

You can access the cloud service by selecting the cloud service icon added to .Remote Access

The screen on the web page may differ from that of a computer.

You can copy or paste any text. Some image formats are supported.

For easy and secured login in Cloud Service, is additionally supported as well as .Remote Access Pass Samsung Pass

Setting or .Samsung Pass Remote Access Pass

Set or to in Run the browserSamsung Pass Remote Access Pass Use Source Remote Access Remote Access

(Additionally select or ) .Ofce 365 Add Cloud Service Internet Menu Settings

Remote Access Pass allows you to easily manage the cloud service ID and password without biometric authentication on

mobile devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely

stored on your TV.

However, the log in to may not work depending on the site policy.Remote Access Pass

To securely access the cloud service, you can use the browser's automatic shutdown or clear the history logs.

Before accessing the cloud service, refer to "Read Before Using the Internet Function."

The cloud service supports the following keyboard shortcuts:

• F1: Returns to Remote Access's Home screen.

• F8: Mutes the sound.

• F9/F10: Adjusts the volume.

• F11: Switches between full screen or default screen.

- 57 -

Using the Apps Service

Download and run various apps from Smart Hub.

Apps

You can enjoy a wide range of content including news, sports, weather and games by installing the corresponding

apps on your TV.

To use this feature, the TV must be connected to the Internet.

When Smart Hub is launched for the time, the default apps are automatically installed. The default apps may differrst

depending on the geographical area.

Apps

Editor's Choice

Recently Viewed

Topics

FAQ

The image on your TV may differ from the image above depending on the model and geographical area.

1. ( )Search

Select an item from the search results to load the corresponding page.

2. ( )Site Map

It displays the lists for each item in e-Manual.

3. ( )Index

Select a keyword to navigate to the relevant page.

This function may not be supported depending on the model or geographical area.

4.Moving to FAQ

You can the troubleshooting of the selected symptom.nd

5. ( )Recently Viewed Topics

Select a topic from the list of recently viewed topics.

- 65 -

e-Manual

Internet

Surf the Internet on your TV.

Before using the Internet, refer to "Read Before Using the Internet Function".

Words in blue (e.g., Internet) indicate a menu item.

The image on your TV may differ from the image above depending on the model and geographical area.

6. ( )Try Now

Allows you to access the corresponding menu item and try out the feature right away.

7. ( )Link

Access an underlined topic referred to on an e-Manual page immediately.

- 66 -

Using the Internet

Surf the Internet on your TV.

Internet

When you run , you can see recently viewed web sites or featured recommendations. When you select aInternet

desired web site, you can get immediate access to it.

You can use the function more easily after connecting a keyboard and mouse.Internet

You can scroll web pages with the directional button on the Samsung Smart Remote.

The web pages may differ from those on a PC.

Before using the , refer to "Read Before Using the Internet Function".Internet

The app has an embedded ( ). WithInternet Samsung Pass Internet Internet Menu Samsung Pass Settings

Samsung Pass, you can log in the website easily and securely. When you visit the website again, you can log in with

Samsung Pass Biometrics Authentication on your mobile device without entering your ID and password. However, this

Samsung Pass login may not work depending on the website policy. For this purpose, you must have been logged in the

mobile device with a Samsung account registered in .Samsung Pass

- 67 -

Playing pictures/video/music

Play media content stored on your TV, USB devices, mobile devices, cameras, PCs, etc.

Connected Device Source Try Now

Samsung USB

Filter By : All

Sort By : Title

Options

The image on your TV may differ from the image above depending on the model and geographical area.

You can play media content saved on storage devices, such as USB devices, mobile devices and cameras on the TV.

You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer

to "Read Before Playing Photo, Video or Music Files".

Backup important before connecting a USB device. Samsung is not responsible for damaged or lost les les.

You can use the following functions on the media content list screen of a storage device.

1.Filter By

Filters the media content by type of media.

2.Sort By

Sorts the content list by , or .Title Date Channel

This function may not be supported depending on the type of external device.

3.Options

Deletes or plays the selected media content in the media content list. When you select , the content list isRefresh

reloaded.

You can delete only the recorded content. To delete content, change the option to .Filter By Recorded

- 68 -

Playing multimedia content on a PC or mobile device

Select a device with media content in . The media content list in the device appears.Source

Select a media content item from the list.

The selected content is played.

The content may not be played depending on the encoding method or format. Furthermore, several functions may bele

restricted.

Content on devices connected to the TV via your network may not play smoothly due to network communication problems.

If this occurs, use a USB device.

Playing multimedia content on a USB device

Connect a USB device to the USB port.

When a pop up message appears on the screen, select to easily move to the list of multimedia contentBrowse

stored on the device.

If a USB device that contains the content you want to play is already connected to the TV, select the USB device in the

screen.Source

Select a content item to play from the list.

The selected content is played.

Listening to your mobile device sound through the TV speaker using Sound Mirroring

Search for and connect to your TV from the (Bluetooth) device list on your mobile device.

Select media content to play on your mobile device.

The selected contents media is played through the TV speaker.

Some models enter , mode or automatically, and then play the selected media contents.Ambient Mode Art Portrait Mode

If the TV and the sound bar are connected wirelessly, the operation may be restricted.

- 69 -

Buttons and functions available while playing multimedia content

Press the Select button while playing any video, photo or recorded content. The following buttons appear.

The provided buttons and functions may not be supported depending on the model or geographical area.

The available buttons and functions may differ with the content you are viewing or playing.

• / Pause Play

Pauses or plays the multimedia content.

• Jump Backward / Jump Forward

Press the up directional button to move the focus to the playback control bar, and then select the left or right

directional button in the playback control bar to move backward or forward by 10 seconds in the video.

• Move to a specific playback section, move up the focus on the playback bar, and then select one of the five

thumbnails.

This function may not be supported depending on the file format.

• Stop

Stop the contents being played.

•Previous / Next

Displays the previous or the next multimedia content file.

•Rewind / Fast Forward

Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times

faster than normal, select the button repeatedly. To return to normal speed, select the option or press the

button.

You can use the following functions when the video is paused. Note that with the video paused, the TV does not

play audio.

–Slow Rewind or Slow Forward: Allows you to play a video slowly backward or forward by selecting the or

option. There are 3 playback speeds. To change the playback speed, press the option repeatedly. To

return to normal speed, select the option or press the button.

- 71 -

•Repeat

Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly.

•Shuffle

Plays music files in random order.

•Picture Off

Plays music files with the screen off.

•Fit to Screen

Fits a photo to the screen.

•Rotate left / Rotate right

Rotates a photo left or right.

•Zoom

Zooms in a photo.

•Background Music

Pauses or resumes the background music while the TV displays photos.

This function is available after enabling the Background Music option.

•Options

The available options may differ with the model and content.

- 73 -

Function

FunctionFunction Description

Description

DescriptionDescription

Slideshow Speed

Sets the slideshow speed.

If there is only one image in the USB device, the slide show is not played.le

Slideshow Effect

Applies transition effects to the slide show.

If there is only one image in the USB device, the slide show is not played.le

Background Music

Plays background music as you set in the pop-up window while the TV displays photos.

The music must be saved in the same USB device as the photo les les.

To pause the background music, select on the playback screen bottom.Background Music

Subtitles

You can set the detailed subtitle options such as the language, sync, size and colour.

If subtitles are not displayed correctly, check the encoding setting.

Rotate Rotates the video.

Audio Language

Changes the audio language.

This function is only available if the video supports multi-track sound.

Information Displays detailed information about the current multimedia content.

- 74 -

Using Bixby

Set Voice Assistant to Bixby. Speak into the microphone on your Samsung Smart Remote to control your TV.

This function is available only if Voice Assistant is set to Bixby. ( )Settings General Voice Voice Assistant

Bixby is available only when the TV is connected to the Internet.

To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not

signed in to your Samsung account.

Bixby only supports some languages, and the supported functions may differ depending on the geographical area.

Bixby may not be supported depending on the geographical area.

Starting Bixby with voice

You can immediately start a conversation with Bixby by saying " ". Say " ", and the Bixby icon at theHi, Bixby Hi, Bixby

bottom of the TV screen is activated in Listen mode. Continue speaking.

The appropriate distance between user and the Samsung Smart Remote is 1.5 m. For more information on how to use this

function, refer to "Voice Assistant Issues".

This function is not supported in TU8 series, Q60T, The Frame, The Serif, The Sero, The Terrace and The Terrace for business.

Starting Bixby using buttons on the Samsung Smart Remote

You can have conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on

your Samsung Smart Remote, say a command, and then release the button.

To view the Bixby guide, press the button once:

• When you press the button, the Explore Now button appears at the bottom of the screen. Press the Select

button to go to the Explore Bixby screen.

- 75 -

Learning about the Explore Bixby Screen

Explore Bixby

You can say something like:

All Services

The image on your TV may differ from the image above depending on the model and geographical area.

1. My Prole

Go to the screen to create a new account or register a voice ID. When a voice ID is registered, you can logMy Prole

in with your voice and see the icon that Bixby generated for your voice.

You can delete a voice ID after selecting . When the voice ID is deleted, its icon also disappears.My Prole

If you are signed out of your Samsung account, select to sign in.My Prole

2. Tutorials

The popup window on using Bixby appears.

3. Settings

You can change the settings for using Bixby.

These functions may not be supported depending on the model or geographical area.

These functions can be set in ( ).Bixby Voice settings Settings General Voice Bixby Voice settings

•Language

You can change Bixby's language.

The languages of the TV and other apps will not change.

Bixby only supports some languages.

- 76 -

• The existing functional specifications may be changed if Bixby is updated.

• Bixby is available only on TVs that support it and come with remote controls that have a microphone.

• Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains

numeric values or symbols, the function may not operate properly.

• Searched results may not provide complete results.

• You may be required to pay for some apps. Consequently, you may encounter a service application or contract.

• To change the current channel by saying channel names as voice commands, you must finish Set Up Your Service

Provider. If Set Up Your Service Provider is not completed, you can complete it using Reset ( Settings

General Reset). Try Now

Service provider settings in initial setup may not be supported on geographical area.

• To use the voice text input function and the search function, you must consent to provisions allowing third

parties to collect and use your voice data.

• To use the Bixby function, you must:

– Agree to Smart Hub's Terms of Use

– Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.

– Consent to the collection and use of personal information for the voice interaction-based service.

Provisions for using Bixby

• The voice interaction rate differs with the volume/tone, pronunciation and ambient sound environment (TV

sound and ambient noise).

• The optimal volume for voice commands is between 75 dB and 80 dB.

- 78 -

TV Viewing

You can use convenient features while watching TV. Additionally, you can edit the channel list or create favourite

channel lists.

Using the Guide

See an overview of each channel's programme lineup.

Live TV Guide Try Now

Guide

Channel List

Recommended

The image on your TV may differ from the image above depending on the model and geographical area.

In the , you can see the daily programme schedules for each broadcaster, see programme information, chooseGuide

a programme to watch and set up a schedule viewing or recording.

To view the while watching TV, press the (Channel) on the Samsung Smart Remote or press the GUIDE buttonGuide

on the standard remote control.

To see information about analogue channels and use the analogue channel functions of the , you must theGuide nish

service provider settings in initial setup.

Service provider settings in initial setup may not be supported on geographical area.

To view the , you must set the TV's clock ( ).Guide rst Settings General System Manager Time Clock

Service provider settings in initial setup may not be supported on geographical area.

- 79 -

Move the focus to the programme you want in the , and then press and hold the Select button. You can use theGuide

following functions:

•Record

You can make a recording of a current programme.

This function may not be supported depending on the model or geographical area.

•Stop

You can stop the recording function that is currently running.

This function may not be supported depending on the model or geographical area.

•Edit Recording Time

You can change the start and end times of scheduled programme recordings.

This function may not be supported depending on the model or geographical area.

•Schedule Viewing

You can schedule the viewing of a broadcast scheduled programme.

•Schedule Recording

You can schedule recording of a broadcast scheduled programme.

This function may not be supported depending on the model or geographical area.

•Cancel Scheduled Viewing / Cancel Scheduled Recording

You can cancel scheduled viewings or recordings.

This function may not be supported depending on the model or geographical area.

•View Details

You can see detailed information about the selected programme. The information may differ or may not be

provided depending on the broadcast signal.

To move to the or , screen: Press the Channel Filter Aerial Type Schedule Manager or button. (If the remote

control button is , press it twice.)

•Channel Filter

You can view channels and programmes categorised by the types defined in Channel List.

•Aerial Type

You can change the type of broadcast signals the TV receives.

This function may not be supported depending on the incoming broadcast signal.

•Schedule Manager

You can see the Schedule Manager or Recording & Schedule Manager screen.

These functions may not be supported in the depending on the model or geographical area.Guide

- 80 -

Recording Programmes

Record a current or upcoming programme using a USB device instead of a video recorder.

This function may not be supported depending on the model or geographical area.

Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for

more information.

You can record only the programmes that are received through an aerial.

The appears next to the programmes and channels scheduled for recording.

If you go to while no USB device is connected, the screen appears in place of theLive TV Schedule Manager

Recordings screen.

Using the instant and schedule recording options from the Guide screen

• Instant Recording

Select a live programme from the Guide, press and hold the Select button, and then select Record from the pop-

up menu to start recording immediately.

• Schedule Recording

Select a programme scheduled to be broadcast, press the Select button, and then select Schedule Recording to

set up a scheduled recording of the scheduled programme.

Using the instant and schedule recording options while watching a programme

• Instant Recording

If you select Record after pressing the button twice or after pressing the button once while watching a

broadcast, recording starts.

• Schedule Recording

Press the Select button while watching a programme to display the programme info window. Use the left or

right directional button to select a scheduled programme. Press the Select button, and then select Schedule

Recording to set up a scheduled recording of the scheduled programme.

- 81 -

Scheduling a video recording after entering the date and time

Live TV Recordings Schedules Add Recording

To schedule a recording, set the values for , , , , and of the broadcastAerial Channel Repeat Date Start Time End Time

programme to record, and then select .Save

Check the current time in .Settings General System Manager Time Clock

The menus may not appear depending on the model or geographical area.

Managing the schedule recording list

Live TV Recordings Schedules

You can change scheduled recording information or cancel scheduled recordings.

The menus may not appear depending on the model or geographical area.

You can schedule up to 30 recordings or viewings at once using and .Schedule Recording Schedule Viewing

•Edit

You can set the start and end times for a schedule recording. You can set the start time up to 10 minutes before

the programme starts and the end time up to 10 minutes after the programme ends.

•Delete

You can delete scheduled recordings.

•View Details

You can view detailed information about scheduled recordings.

Viewing recorded programmes

Live TV Recordings Recordings

Select a containing a recording from the list. The is played back.le le

Move the focus to the recorded and then view , or on the right menu.le, Play Delete View Details

Buttons that appear may differ depending on the being played. For more information about control buttons, refer tole

"Buttons and functions available while recording a programme or Timeshift".

The menus may not appear depending on the model or geographical area.

- 82 -

Setting up a schedule recording start

Live TV Recordings Settings

The menus may not appear depending on the model or geographical area.

•Start Recording Early

You can set the time to start the recording earlier than the broadcast start time in the programme guide.

•Continue Recording After

You can set the time to end the recording later than the broadcast end time in the programme guide.

•Symbol Information

Provide users with the information of the symbol and the explanation about an icon used in the schedule

manager.

The menus may not appear depending on the model or geographical area.

Setting Up a Schedule Viewing

Congure specic specic the TV to show a channel or programme at a time and date.

The appears next to programmes that have been for a scheduled viewing.congured

To set up a schedule viewing, you must set the TV's clock ( rst Settings General System Manager Time

Clock).

Using the schedule viewing options from the guide screen

On the screen, select a programme you would like to view, press and hold the Select button, and then selectGuide

Schedule Viewing in the pop-up menu that appears.

Using the schedule viewing options while watching a programme

Press the Select button while watching TV. The Programme Info window appears. Select a programme that will be

broadcast using the left or right directional buttons. Press the Select button, and then select toSchedule Viewing

schedule viewing of that programme.

- 83 -

Using Timeshift

Play, pause or rewind live TV.

You can pause and rewind live TV by using . Activating this function disables the function.Timeshift Broadcasting

Try Now

To activate the function while watching TV, press the button twice or press the button and thenTimeshift

select or press the button.Timeshift

This function may not be supported depending on the model or geographical area.

When the Timeshift function is running, some functions are not available in .Settings Broadcasting

To use Timeshift, you must connect a USB device for recording.

Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and

Timeshift Functions".

Buttons and functions available while recording a programme or Timeshift

Review available buttons and functions of how they are used while recording a programme or Timeshift.

This function may not be supported depending on the model or geographical area.

The available buttons and functions may differ with the functions.

When you press the down directional button, the control bar appears and the following options are available:

• / Pause Play

You can use the following functions when the video is paused. Note that with the video paused, the TV does not

play audio.

–Slow Rewind or Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or forward by

selecting the or option. To increase the rewind or forward speed in slow mode up to 3 times, select

the option repeatedly. To return to normal speed, select the option.

When the Slow Rewind function is activated, you can view the difference between the current recording time and

the current rewind time.

- 85 -

• Jump Backward / Jump Forward

Press the up directional button to move the focus to the playback control bar, and then select the left or right

directional button in the playback control bar to move backward or forward by 10 seconds in the video.

When the Jump Backward function is activated, you can view the difference between the current recording time and the

current rewind time.

•Rewind / Fast Forward

This function is not available while you are watching a programme that is currently being broadcast.

•Stop Recording / Stop Timeshift

Ends the recording or Timeshift function.

•Record

You can switch from the Timeshift function to the recording function. When switching to the recording function,

you can include the content recorded by the Timeshift function in the new recording.

This function is only available when the Timeshift function is running.

•Edit Recording Time

You can set for what period of time the programme will be recorded.

This function is only available when a programme is being recorded.

•Go to Live TV

Select to return to the current scenes of the programme when the Timeshift function is playing its past scenes.

•Info

Displays the programme info window of the programme you are recording or time-shifting.

- 86 -

Using the Channel List

Change the channel or check programmes on other digital channels.

Live TV Channel List

Using the , you can change the channel or check programmes on other digital channels while watchingChannel List

TV. On standard remote control, press the CH LIST button.

The categories may vary depending on the incoming broadcast signals.Channel List

The screen contains the following icons:Channel List

– : A favourite channel.

– : A locked channel.

– : CI card required channel.

If you press the left directional button when viewing the screen, you can use the following functions:Channel List

•All

Displays the channels that have been automatically searched.

The channels received to the currently selected Terrestrial Cable, or Satellite are displayed.

This function may differ depending on the model or geographical area.

•Samsung TV Plus

While the TV is connected to the Internet, you can watch popular programmes or highlights for each theme

through a virtual channel at any time. As with regular channels, the TV provides the daily programme schedules

for Samsung TV Plus.

This function may not be supported depending on the model or geographical area.

•Favourites

Displays Favourites 1 to Favourites 5.

It displays only the favourites list that includes the favourite channel.

•Channel Type

Sorts the list so that it includes channels of a selected type. However, Channel Type can only be used channels

contain the type information.

This function may not be supported depending on the incoming broadcast signal.

•Sort

Sorts the list by Number or by Name.

This option is only available on digital channels and may not always be available.

•Terrestrial Cable, or Satellite

Allows you to choose between Terrestrial, Cable and Satellite.

This function may not be supported depending on the incoming broadcast signal.

This function may not be supported depending on the model or geographical area.

This function may differ depending on the model or geographical area.

- 87 -

Editing channels

Edit the channels stored on your TV.

Live TV Channel List Edit Channels

The screen icons indicate the following:Edit Channels

– : A favourite channel.

– : A locked channel.

– : CI card required channel.

On the screen, you can select channels and use the following functions:Edit Channels

•Delete

After selecting a target channel to remove in Edit Channels, select Delete. Removed channels are not displayed

in the Channel List.

• / Lock Unlock

After selecting a target channel in Edit Channels, select or Lock Unlock. Then the channel is locked or unlocked.

A locked channel cannot be viewed.

If you want to use this function or set the password, set Settings Broadcasting Apply Channel Lock to .On

For more information about how to set your password, refer to "Setting up a password".

•Rename channel

After selecting a channel to change in Edit Channels, select Rename channel to change the channel name.

You can rename only one channel at a time.

This function is only available for analogue broadcasts.

•Change Number

After selecting a channel to change in Edit Channels, select Change Number to change the channel number.

This function may not be supported depending on the model or geographical area.

When a channel number is changed, its channel information is not updated automatically.

•Restore Samsung TV Plus

You can restore the deleted Samsung TV Plus channels.

This function may not be supported depending on the model or geographical area.

•Save and Exit

Saves and closes the Edit Channels screen.

- 88 -

Using a Personal Favourites List

Designate frequently watched channels as favourite channels.

Favourite channels are highlighted in the and screens with the Edit Channels Channel List symbol. You can create

up to favourites lists so that your family members can create their own personal favourites list.ve

Create a favourites list

Live TV Channel List Edit Channels

Press the left directional button on the remote control to select the desired list.Favourites

Press the right directional button to select .Add Channels

Select the desired channel in the list on the screen.

Press to add the selected channel in the list.Add Channels Favourites

Select - on the screen and the following functions are available:Favourites 1 Favourites 5 Edit Channels

•Add Channels

In the channel list, select one or more channels to add in the favourites list and then select Add Channels.

•Remove

Removes one or more channels from a favourites list.

•Change order

Changes the order of one or more channels selected in a favourites list.

•Rename Favourites

Renames a favourites list.

•Save and Exit

Saves and closes the Edit Channels screen.

- 89 -

TV-Viewing Support Functions

Use the functions that are available while watching TV.

Changing the broadcast signal

Live TV Channel List

Press the directional button on your remote control, move the focus to , or , and then pressTerrestrial Cable Satellite

the Select button.

You do not need to use this function if your TV is connected to a cable box or satellite box.

The categories may vary depending on the incoming broadcast signals.Channel List

Scanning for available channels

( )Settings Broadcasting Auto Tuning Settings Auto Tuning

This function may not be supported depending on the model or geographical area.

If the TV is connected to a cable box or satellite box, you do not need to do this.

The DVB-T2 system may not be supported depending on the geographical area.

The may not appear depending on the model or geographical area.Auto Tuning Settings

Selecting the cable network search option

( )Settings Broadcasting Auto Tuning Settings Cable Search Option

Sets additional search options such as the frequency and symbol rate for a cable network search.

This function may not be supported depending on the model or geographical area.

The may not appear depending on the model or geographical area.Auto Tuning Settings

- 90 -

Scanning for available channels on standby mode

( )Settings Broadcasting Auto Tuning Settings Standby Auto Tuning

Automatically scan for channels while your TV is in standby mode.

This function may not be supported depending on the model or geographical area.

The may not appear depending on the model or geographical area.Auto Tuning Settings

Setting the Wake-up time

( )Settings Broadcasting Auto Tuning Settings Wake-up Timer

Schedule timer to turn the TV on and scan channels automatically.

This function may not be supported depending on the model or geographical area.

The may not appear depending on the model or geographical area.Auto Tuning Settings

Checking digital channel signal info and strength

Settings Support Device Care Self Diagnosis Signal Information Try Now

If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna

for increased signal strength and improved HD channel reception.

Signal Information is only available for digital channels.

This function may not be supported depending on the model or geographical area.

- 91 -

Showing common interface menu (For India Only)

Settings Broadcasting Common Interface

You can view information about common interfaces.

This function may not be supported depending on the model or geographical area.

•CI Menu

Show information and settings of CICAM.

•Application Info

Show the manufacturer of CICAM and information of CAS (Conditional Access System).

•CICAM PIN Manager

Manage Common Interface Common Access Module (CICAM) PIN. Save PIN or change stored PIN, and then set

other PIN options.

This function may not be supported depending on the model or geographical area.

•Descramble Mode

•CAM video transcoding

Configures the setting to transcode the video codec from the CAM automatically. Turn it Off if you do not want to

use it.

You must use a CAM that supports video codec transcoding.

- 93 -

Tuning broadcast signals manually

Settings Broadcasting Expert Settings Manual Tuning Try Now

You can scan for all the channels manually and store the scanned channels in the TV.

This function may not be supported depending on the model or geographical area.

Tuning digital channels

Settings Broadcasting Expert Settings Manual Tuning Digital Channel Tuning

Select , and then , and , and then select to automatically scanNew congure Channel Frequency Bandwidth Search

and store a list of digital channels in the TV.

Tuning analogue channels

Settings Broadcasting Expert Settings Manual Tuning Analogue Channel Tuning

Select and , , , and to scan for analogueNew congure Programme Colour System Sound System Channel Search

channels. Then, select to store the scanned channels in the TV.Store

This function is only available for analogue broadcasts.

Channel mode

• (pogramme mode)P

When tuning is complete, the broadcasting stations in your area have been assigned to position numbers from

P0 to P99. You can select a channel by entering the position number in this mode.

• (aerial channel mode) / (cable channel mode)C S

These two modes allow you to select a channel by entering the assigned number for each aerial broadcasting

station or cable channel.

- 94 -

Fine-tuning analogue broadcasts

Settings Broadcasting Expert Settings Fine Tune Try Now

This function is only available for analogue broadcasts.

Transferring channel list

Settings Broadcasting Expert Settings Transfer Channel List

You can import or export the channel list to a USB storage. To use this function, the PIN number is required.

•Import from USB: Imports channel list from a USB storage.

•Export to USB: Exports channel list saved in the TV to a USB storage.

This function is available when USB is connected.

This function may not be supported depending on the model or geographical area.

Enabling/Disabling Edit Channel Numbers

Settings Broadcasting Expert Settings Edit Channel Numbers

Use this to change channel number. When channel number is changed, channel information is not updated

automatically.

This function may not be supported depending on the model or geographical area.

Changing teletext language

Settings Broadcasting Expert Settings Teletext Language Settings Teletext

Language

You can set or change the teletext language. To watch the teletext broadcast in your preferred language, select a

language to use in . If this language is not supported, you can watch the teletextPrimary Teletext Language

broadcast in your secondary preferred language set in .Secondary Teletext Language

This function may not be supported depending on the model, channel or geographical area.

- 95 -

Selecting the broadcast audio language

Settings Broadcasting Expert Settings Audio Options Try Now

Congure your preferred audio options for viewing broadcasted content. functions differently forAudio Options

analogue and digital channels.

This function may not be supported depending on the model or geographical area.

This function may not be supported depending on the incoming broadcast signal.

•Audio Language Settings

You can change the audio language you want to hear.

The available language may differ with the broadcast.

•Audio Format

You can change the audio format you want to hear.

The supported audio format may differ with the broadcast programme.

This option is only available on digital channels.

Showing TVkey Interface menu

Settings Broadcasting Expert Settings TVkey Interface

You can use the following functions:

•TVkey Menu: Show TVkey Interface menu.

•Delete TVkey Operator Profile: Show the TVkey operator list to delete.

This function may not be supported depending on the model or geographical area.

- 96 -

Picture and Sound

You can change the settings for the picture and the sound according to your preference.

Using the Intelligent Mode

Let the TV analyse the surrounding and the content you are watching so that it can provide an upgraded viewing

experience.

Settings General Intelligent Mode Settings

In , the TV recognises and analyses the surroundings, noise, the content and your usage patterns toIntelligent Mode

provide the best viewing experience. You can turn the options below on or off. Create your preferred viewing

environment.

This function is supported only in QLED TV (except for Q60T model), The Frame, The Serif, The Sero, The Terrace and The

Terrace for business.

•Intelligent Mode

Improves your viewing experience by recognising your content, usage patterns and the environment around

your TV.

–Adaptive Picture

Optimises brightness and provides the best picture quality in real time, based on the lighting condition and the

content you're viewing.

This function may not be supported by some modes or apps. (For example, Ambient Mode and Game Mode)

–Active Voice Amplifier

Analyses ambient noise and provides optimal sound depending on the noise.

This function can be used only when the sound sensor at the bottom of the TV is active and the sound output is set to

TV Speaker.

While using this function, the TV does not save the data.

- 97 -

–Adaptive Sound+

Provides optimised sound quality by analysing the viewing space and the acoustic components of the content.

This function can be used only when the sound sensor at the bottom of the TV is active and the sound output is set to

TV Speaker.

This function may not be supported by some modes or apps. (For example, Ambient Mode Game Mode, and apps that

control the TV sound)

While using this function, the TV does not save the data.

This function may not be supported depending on the model.

–Adaptive Sound

Provides optimised sound quality by analyzing the viewing environment and the acoustic components of the

content.

This function is only available when the sound output of the TV is set to TV Speaker.

This function may not be supported by some modes or apps (e.g., Ambient Mode, Game Mode, and apps that control

the TV sound).

This function may not be supported depending on the model.

–Adaptive Volume

Automatically adjusts to a specific volume level while you are watching TV. The TV analyses your volume

usage history by time period to automatically adjust the volume when you use an app or switch to an external

input source.

This function is only available when the sound output of the TV is set to TV Speaker.

This function may not be supported by some apps or external devices.

This function's operation affects Auto Volume function, but it does not work the other way around.

This function operates based on your volume usage history and may not operate if the volume usage history by time

period is insufficient.

The amount of difference made by this function does not exceed +/- 5 levels from the current volume and this

function does not change the current volume if it exceeds 40.

- 98 -

Adjusting the Picture Quality

Change the Picture Mode and adjust Expert Settings.

Choosing a picture mode

Settings Picture Picture Mode Try Now

You can select the that provides the best viewing experience.Picture Mode

•Dynamic

Makes the picture brighter and clearer in bright viewing environments.

•Standard

Is the default mode suitable for general viewing environments.

•Natural

Reduces eye strain for a comfortable viewing experience.

•Movie

Is suitable for watching TV or movies in a dark room.

•FILMMAKER MODE

You can watch the source content (e.g. movie) as it is. The image defined as FILMMAKER MODE automatically

switches to FILMMAKER MODE while watching.

FILMMAKER MODE may look darker than other picture modes.

You can change FILMMAKER MODE to a different Picture Mode. However, the changed Picture Mode will be maintained

even after watching the picture defined by FILMMAKER MODE.

FILMMAKER MODE™ logo is a trademark of UHD Alliance, Inc.

- 99 -

Conguring advanced picture settings

Settings Picture Expert Settings Try Now

Congure the screen settings to your taste by using the following functions:

•Brightness Try Now

•Contrast Try Now

•Sharpness Try Now

•Colour Try Now

•Tint (G/R) Try Now

•Apply Picture Settings Try Now

•Picture Clarity Settings Try Now

When LED Clear Motion is set to , the screen appears darker than when it is .On Off

•Local Dimming

This function may not be supported depending on the model or geographical area.

Controls the brightness of individual areas on the screen to maximise contrast automatically.

•Contrast Enhancer Try Now

•Film Mode Try Now

This function is only available when the input signal is TV, AV, Component (480i, 576i, 1080i), or HDMI (1080i).

•Colour Tone Try Now

•White Balance Try Now

•Gamma Try Now

•Shadow Detail Try Now

•RGB Only Mode Try Now

•Colour Space Settings Try Now

•Reset Picture Try Now

- 100 -

Setting the Viewing Environment for External Devices

You can optimise the TV for viewing video formats.specic

Playing games on an optimised screen

( )Settings General External Device Manager Game Mode Settings Game Mode

You can enable game mode to optimise the TV's settings for playing video games with a gaming console, such as a

PlayStation™, Xbox™ or Nintendo Switch™.

The game mode is not available for normal TV viewing.

The screen may shake somewhat.

When is enabled, and are switched to automatically. may not beGame Mode Picture Mode Sound Mode Game Sound Mode

automatically switched depending on the selected audio device on the menu.Sound Output

When is set to , some functions are not available.Game Mode On

To use a different external device on the same port, remove the game console connection, set to , and thenGame Mode Off

connect the external device to the port.

The functions used for Nintendo Switch™ are subject to change without prior notice.Game Mode

Adjusting the image quality of HDR game

Settings General External Device Manager HGiG

Set the optimal resolution based on the brightness for HDR game content.

When HDR sources are input in Game Mode, this menu is activated.

This function may not be supported depending on the model.

Setting the Game Mode details

Settings General External Device Manager Game Mode Settings

These functions may not be supported depending on the model.

•Surround Sound

You can make your games more immersive by using intense, three-dimensional sound optimised for games.

•Dynamic Black Equalizer

You can easily detect items or hidden enemies lurking in dark corners by improving visibility and object details in

dark scenes without washing out colours and contrast in brighter scenes.

•Game Motion Plus Settings

You can configure the Game Motion Plus settings.

- 101 -

Using Input Signal Plus

Settings General External Device Manager Input Signal Plus Try Now

Expands the input signal range for HDMI connections.

When you select the HDMI connector you want to use for , and then press the Select button to set theInput Signal Plus

Input Signal Plus On function to , the TV screen may icker.

When you connect the TV to an external device that supports only the UHD 24 Hz or UHD 30 Hz frequency or any FHD

frequency, the function may not be available. In this case, turn off the function.Input Signal Plus Input Signal Plus

For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals".

Using HDMI black level

Settings General External Device Manager HDMI Black Level Try Now

Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast or dull colours

generated by external devices connected to the TV via an HDMI cable.

This function is only available when the input signal connected to the TV via an HDMI connector is set to RGB444.

- 102 -

Picture Support Functions

Congure the picture settings for your TV.

Changing the picture size settings

Settings Picture Picture Size Settings Try Now

•Picture Size Try Now

You can change the size of the picture displayed on the TV screen to 16:9 Standard, Custom or .4:3

Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer to

"Picture sizes and input signals".

•Auto Wide Try Now

Changing the picture size automatically.

This function may not be supported depending on the model or geographical area.

•4:3 Screen Size Try Now

You can select a picture size suitable for your geographical area while you are watching TV in the 4:3 or Fit to

screen mode. The supported screen sizes differ with the country and this function allows you to adjust the

picture size in this case.

The 4:3 mode is not available when an external device is connected to the TV via a Component connector or an HDMI

connector.

This function may not be supported depending on the model or geographical area.

•Fit to screen Try Now

Fitting the picture to the screen.

This function may not be supported depending on the Picture Size setting.

This function may not be supported depending on the broadcast signals.

•Zoom and Position Try Now

Adjusting the picture size and/or position.

This function is available only if Picture Size is set to Custom.

To change the picture position on analogue channels, first enlarge the picture and then change the position.

These functions may not be available on and some applications.Samsung TV Plus

- 103 -

Using the “CI or CI+ Card”

To watch paid channels, the “CI or CI+ CARD” must be inserted.

• Samsung TV follow up CI+ 1.4 standard. When Samsung TV display the pop-up message, it may happen due to CI

+ 1.4 Version inconsistency. If you have a problem, please contact Samsung Call Centre.

Your Samsung TV conforms to the CI+ 1.4 standards.

Where a CI+ Common Interface module is incompatible with Samsung TV then please remove the module and contact

the CI+ operator for assistance.

• If you don’t insert the “CI or CI+ CARD”, some channels will display the pop-up message.

• The pairing information will be displayed in about 2-3 minutes. If an error message is displayed, please contact

your service provider.

• When the configuration of channel information has finished, the message “Updating Completed” is displayed,

indicating the channel list is updated.

You must obtain a “CI or CI+ CARD” from a local cable service provider.

When removing the “CI or CI+ CARD”, carefully pull it out with your hands since dropping the “CI or CI+ CARD” may cause

damage to it.

Insert the “CI or CI+ CARD” in the direction marked on the card.

The location of the COMMON INTERFACE slot may be different depending on the model.

“CI or CI+ CARD” is not supported in some countries and regions. Check with an authorised dealer to out if “CI or CI+nd

CARD” is supported in your locality.

If you have any problems, please contact a service provider.

Insert the “CI or CI+ CARD” that supports the current aerial settings. If not, the screen may not look normal.

- 123 -

4 AD/SUBT.

Depending on the model or geographical area.

Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the lower half of the

screen, press it again. For normal display, press it once again.

9 RETURN

Hold: Holds the display at the current page, in the case that there are several secondary pages that follow

automatically. To undo, press it again.

7 EXIT

Cancel: Shrinks the Teletext display to overlap with the current broadcast. To undo, press it again.

Typical Teletext page

Part

PartPart Contents

Contents

ContentsContents

A Selected page number.

B Broadcasting channel identity.

C Current page number or search indications.

D Date and time.

E Text.

F Status information. FASTEXT information.

- 127 -

Precautions and Notes

You can get instructions and information that you must read after installation.

Before Using the Recording and Timeshift Functions

Read these instructions before using Recording and Timeshift.

Before using the recording and schedule recording functions

Recording may not be supported depending on the model or geographical area.

• To set up a Schedule Recording, you must first set the TV's clock. Set the Clock.

– Settings General System Manager Time Clock

• You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.

• Recordings are DRM-protected and therefore cannot be played back on a computer or on a different TV. In

addition, these files cannot be played back on your TV if its video circuit has been replaced.

• For a USB device for recording, it is recommended to use the USB hard disk that supports USB 2.0 or later and

5,400 rpm or higher. However, RAID-type USB hard drives are not supported.

• USB memory sticks are not supported.

• The total recording capacity may differ with the amount of available hard drive space and the recording quality

level.

•Schedule Recording requires at least 100 MB of free space on the USB storage device. Recording will stop if the

available storage space falls below 50 MB while recording is in progress.

• If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions are

in progress, only the recording will stop.

• The maximum recording time is 720 minutes.

• Videos are played according to the TV settings.

• If the input signal is changed while recording is in progress, the screen will go blank until the change is made. In

this case, recording will resume, but will not be available.

• When using the Record or Schedule Recording function, the actual recording may start a second or two later

than the specified time.

• If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external device,

the priority is given to the Schedule Recording.

• Connecting a recording device to the TV automatically deletes abnormally saved recorded files.

- 128 -

• If the Sleep Timer or Auto Power Off has been set, the TV will override these settings, continue to record and

turn off after the recording has ended.

– Settings General System Manager Time Sleep Timer

– Settings General Eco Solution Auto Power Off

Before using the timeshift function

Timeshift may not be supported depending on the model or geographical area.

• For a USB device for recording, it is recommended to use the USB hard disk that supports USB 2.0 or later and

5,400 rpm or higher. However, RAID-type USB hard drives are not supported.

• USB memory sticks or flash drives are not supported.

• The total recording capacity may differ with the amount of available hard drive space and the recording quality

level.

• If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions are

in progress, only the recording will stop.

• The maximum amount of time available for the Timeshift function is 90 minutes.

• The Timeshift function is not available for locked channels.

• Time-shifted videos are played according to the TV settings.

• The Timeshift function may be terminated automatically once it reaches its maximum capacity.

• The Timeshift function requires at least 1.5 GB of free space available on the USB storage device.

Supported broadcasting audio options

Check the supported broadcasting audio options.

Audio Type

Audio TypeAudio Type Dual Sound

Dual Sound

Dual SoundDual Sound Default

Default

DefaultDefault

A2 Stereo

Mono Mono Automatic change

Stereo Stereo Mono, Automatic change

Dual Dual I Dual II Dual I,

NICAM Stereo

Mono Mono Automatic change

Stereo Mono Stereo, Automatic change

NICAM Dual Mono NICAM Dual-1, ,

NICAM Dual-2 NICAM Dual-1

If the signal is too weak and an automatic switching occurs, select .Stereo Mono

Available only for the stereo signals.

Available only when the input source is set to .TV

- 129 -

Read Before Using Apps

Read this information before using Apps.

• If you want to download new apps using Apps, first sign in to your Samsung account.

• Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content,

certain features, applications and services may not be available on all devices or in all territories. Visit http://

www.samsung.com for more information on specific device information and content availability. Services and

content availability are subject to change without prior notice.

• Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the

service provider for any reason.

• Application services may be provided in English only and available content may differ with the geographical

area.

• For more information about applications, visit the applicable service provider's website.

• An unstable Internet connection may cause delays or interruptions. In addition, applications may terminate

automatically depending on the network environment. If this occurs, check your Internet connection and try

again.

• Application services and updates may become unavailable.

• Application content is subject to change by the service provider without prior notice.

• Specific services may differ with the version of the application installed on the TV.

• An application's functionality may change in future versions of the application. If this occurs, run the

application's tutorial or visit the service provider's website.

• Depending on the service provider's policies, certain applications may not support multitasking.

- 130 -

Supported video codecs (Q800T series or higher)

File

FileFile

format

formatformat

Container

ContainerContainer Video codecs

Video codecs

Video codecsVideo codecs Resolution

Resolution

ResolutionResolution Frame rate

Frame rate

Frame rateFrame rate

(fps)

(fps)(fps)

Bitrate

BitrateBitrate

(Mbps)

(Mbps)(Mbps) Audio codecs

Audio codecs

Audio codecsAudio codecs

*.avi

*.mkv

*.asf

*.wmv

*.mp4

*.mov

*.3gp

*.vro

*.mpg

*.mpeg

*.ts

*.tp

*.trp

*.v

*.vob

*.svi

*.m2ts

*.mts

AVI

MKV

ASF

MP4

3GP

MOV

FLV

VRO

VOB

SVAF

H.264 BP/MP/HP 4096 x 2160

4096 x 2160:

3840 x 2160:

Dolby Digital

LPCM

ADPCM(IMA, MS)

AAC

HE-AAC

WMA

Dolby Digital+

MPEG(MP3)

AC-4

G.711(A-Law, μ-Law)

OPUS

HEVC (H.265 - Main,

Main10) 7680 x 4320

3840 x 2160:

120

7680 x 4320:

100

Motion JPEG 3840 x 2160 30 80

MVC

1920 x 1080

MPEG4 SP/ASP

Window Media Video

v9 (VC1)

MPEG2

MPEG1

Microsoft MPEG-4 v1,

v2, v3

Window Media Video

v7 (WMV1), v8

(WMV2)

H.263 Sorrenson

VP6

AV1 7680 x 4320 60 60

*.webm WebM

VP8 1920 x 1080 60 20

Vorbis

VP9 0, (Prole prole

2 supported) 3840 x 2160 60 80

AV1 7680 x 4320 60 60

*.rmvb RMVB RV8/9/10 (RV30/40) 1920 x 1080 60 20 RealAudio 6

Because the are based on the current 8K connectivity and decoding standards, future connectivity,specications

broadcasting, and decoding standards may not be supported. Upgrading for meeting future standards may require

purchase of additional devices.

Some 3rd party standards may not be supported.

- 139 -

The problem

The problemThe problem Try this!

Try this!

Try this!Try this!

The picture is black and

white.

Use a composite cable when you connect AV equipment to the TV.

If you are using the composite cable, connect the video cable (Yellow) to the VIDEO (Yellow /

Green) input port.

The COMPONENT IN port may not be supported depending on the model or

geographical area.

Check whether is set to .Greyscale On

• Settings General Accessibility Greyscale

The picture won’t display in

full screen.

HD channels will have black bars on either side of the screen when displaying upscaled SD

(4:3) content.

Black bars will appear at the top and bottom of the screen when you watch movies that have

aspect ratios different from your TV.

Adjust the picture size options on your external device or set the TV to full screen.

• Settings Picture Picture Size Settings Picture Size

The function in theSubtitle

TV menu is deactivated.

When an external device is connected with an HDMI or Component cable, the Subtitle

function is unavailable. Adjust the subtitle setting on the external device.

Subtitles appear on the TV

screen.

Turn off the function in .Subtitle Subtitle Settings

• Settings General Accessibility Subtitle Settings Subtitle

The HDR of the connected

external device turns off.

Expand the reception range of the corresponding HDMI input signal in .Input Signal Plus

• Settings General External Device Manager Input Signal Plus

If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre

for assistance.

If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.

If the problem persists, check the or refer to the external device’s user manual.Signal Information

- 157 -

Sound and Noise Issues

When the TV has with sound, these steps may help resolve the problem.difculties

Testing the sound

Settings Support Device Care Self Diagnosis Sound Test Try Now

If the TV plays the melody without distortion, there may be a problem with an external device or theSound Test

broadcast signal's strength.

The problem

The problemThe problem Try this!

Try this!

Try this!Try this!

How can I connect an audio device

to the TV?

The connection method may differ depending on the audio device such as HDMI

(eARC), Optical, Bluetooth and Wi-Fi.

For more information about how to connect an audio device, run .Connection Guide

• Source Connection Guide Audio Device

There is no sound or the sound is

too low at maximum volume.

Check the volume control of your TV, and then check the volume control of the

external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV.

Check the cable connection between an external device and the TV, and then try cable

connection again.

The picture is good but there is no

sound.

Set to .Sound Output TV Speaker

• Settings Sound Sound Output

If you are using an external device, check the device’s audio output option.

For example, you may need to change your cable box’s audio option to HDMI if the box

connected to your TV is using an HDMI cable.

To listen to computer sound, connect an external speaker to the computer’s audio

output connector.

If your TV has a headphone jack, make sure there is nothing plugged into it.

Reboot the connected device by disconnecting and then reconnecting the device’s

power cable.

With a set-top box or cable box, check the cable connection and reboot the external

device. When the symptom persists, contact your service provider.

No sound is heard.

Check whether is set to .Digital Output Audio Format Pass-through

If you select the option to use an AV receiver that does not supportPass-through

Dolby Digital+ Dolby Digital+, no sound is output with content.

It is recommended to set to when the connectedDigital Output Audio Format Auto

receiver supports only the limited audio formats.

• Settings Sound Expert Settings Digital Output Audio Format

Auto

- 158 -

The problem

The problemThe problem Try this!

Try this!

Try this!Try this!

The speakers are making an odd

sound.

Run .Sound Test

• Settings Support Device Care Self Diagnosis Sound Test

Make sure that the audio cable is connected to the correct audio output connector on

the external device.

For antenna or cable connections, check the . A low signal levelSignal Information

may cause sound distortions.

• Settings Support Device Care Self Diagnosis Signal

Information

The sound is interrupted.

The sound may frequently be interrupted when a Bluetooth speaker is used. Make

sure that the Bluetooth speaker and the wireless access point are on a straight line

and the Bluetooth speaker is placed as close as possible to the TV.

To minimise interruptions, we recommend a wireless access point that uses a 5 GHz

frequency.

When the symptom persists, it is recommended to use wired connection such as HDMI

(eARC) and Optical.

Whenever a function is used on

the TV or the channel is changed,

the TV voices the activity.

The TV explains in voice-over the

video scenes displayed on the

screen.

Turn off the function in .Voice Guide Voice Guide Settings

• Settings General Accessibility Voice Guide Settings Voice

Guide

The TV audio is not being played

through the AV receiver.

Check the A/V receiver's power supply and its settings.

• When connecting the optical cable between the TV and A/V receiver, make sure

that the sound output is set Optical on your TV.

• In case of HDMI-eARC connection, make sure that it is connected to the eARC

dedicated HDMI port on your TV. However, the eARC can be used only when the

A/V receiver supports the eARC feature.

- 159 -

The problem

The problemThe problem Try this!

Try this!

Try this!Try this!

The sound is not heard clearly.

Change to an appropriate sound mode.

• Settings Sound Sound Mode

When and are turned on, the sound effects areIntelligent Mode Adaptive Sound+

automatically adjusted to the surroundings.

• Settings General Intelligent Mode Settings Intelligent Mode

To optimise the sound depending on the surroundings, select .Adaptive Sound+

• Settings General Intelligent Mode Settings Adaptive Sound+

This function may not be supported depending on the model.

The volume of the external device

cannot be adjusted.

Check the cable connection between the TV and the external device.

When connecting an external speaker such as home theatre via HDMI, make sure it is

connected to the HDMI (eARC) port on the TV. Make sure that the Settings

General External Device Manager Anynet+ (HDMI-CEC) is active on your TV.

I want to turn off and on the TV

and audio device at the same

time.

When you connect the Samsung Soundbar to the TV via Bluetooth, the power turns off

and on together. It may not be supported depending on the Samsung Soundbar

model.

When you connect an audio device that supports HDMI eARC to the HDMI (eARC) port

on the TV, the power turns off and on together.

- 160 -

Channel and Broadcast Issues

When the TV has receiving broadcasts, these steps may help resolve the problem.difculties

The problem

The problemThe problem Try this!

Try this!

Try this!Try this!

“Weak or No Signal” displayed in TV

mode or cannot channel.nd

Make sure that the external device is connected securely and turned on. Move

to to switch to other input sources.Sources

• Source Sources

When using a set-top box or cable box, check the broadcast signals or the

network that is connected to the external device.

The TV is not receiving all channels.

Conrm that the coaxial cable is securely connected to the TV.

Run or .Reset Auto Tuning

• Settings General Reset

• Settings Broadcasting Auto Tuning Settings Auto( )

Tuning

The may not appear depending on the model orAuto Tuning Settings

geographical area.

The subtitles are not provided on a

digital channel.

I want to turn off the subtitles.

When watching channels with the antenna cable connected, run Subtitle

Settings.

• Settings General Accessibility Subtitle Settings

Some channels may not have subtitle data.

When watching a channel on an external device such as set-top box and cable

box, turn on the subtitle function on the device. For more information, contact

your service provider.

Broadcasting is deactivated.

Broadcasting Source TV is only available when is set to .

Broadcasting cannot be accessed while you watch TV using a cable box or

satellite box.

Broadcasting cannot be accessed while a recording is in progress or the

Timeshift function is running.

- 161 -

External Device Connectivity Issues

When the TV has connecting to external devices such as a PC, game console or mobile device, thesedifculties

steps may help resolve the problem.

The problem

The problemThe problem Try this!

Try this!

Try this!Try this!

The "Mode Not Supported" message

appears.

Adjust the output resolution of the external device to a resolution supported by

the TV.

The video is OK but there is no audio.

If you are using an HDMI connection, check the audio output setting on your PC.

If you are using a DVI to HDMI cable, a separate audio cable is required.

To listen to the computer sound, connect external speakers to the audio output

connection of the computer.

I want to connect to a PC and mobile

device via screen mirroring.

To wirelessly connect the TV to your PC, read the instructions at PC Screen

Sharing (Wireless) Connection Guide in , and then try to connect.

• Source Connection Guide PC Screen Sharing (Wireless)

Conrm that the TV and your PC are connected to the same network.

To wirelessly connect the TV to your mobile device, read the instructions at

Smartphone Screen Sharing (Smart View) Connection Guide in , and then try

to connect.

• Source Connection Guide Smartphone Screen Sharing

(Smart View)

For more information in The Terrace for business, refer to the provided

user manual.

If the TV has connecting to your PC or mobile device due todifculties

surrounding radio interferences, change the frequency of the wireless access

band, and then try to connect.

No screen appears when connecting the

TV to an external device.

For more information about how to connect an external device, run Connection

Guide.

• Source Connection Guide

Make sure that the external device is connected securely and turned on. Move

to to switch to other input sources.Sources

• Source Sources

Using , you can check the connection to HDMI cable andHDMI Troubleshooting

external devices (takes approximately 2 minutes).

• Source Connection Guide Video Device HDMI

Troubleshooting

When using a set-top box or cable box, check the broadcast signals or the

network that is connected to the external device.

- 162 -

Network Issues

When the TV has connecting to the Internet, these steps may help resolve the problem.difculties

Settings Support Device Care Self Diagnosis Smart Hub Connection Test Try Now

Try Now

If the TV has trouble with network connection or TV services, check the Smart Hub connection status.

The problem

The problemThe problem Try this!

Try this!

Try this!Try this!

Wireless network connection failed.

Unable to connect to a wireless access

point.

Make sure that no items that can generate electromagnetic interferences are

placed between the TV and the wireless/wired access point.

Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes,

and then turn it on.

Enter the correct password if required.

If the wireless connection fails, connect the TV to the access point via a LAN

cable.

If the TV can connect to the Internet normally via the wired connection, there

might be a problem with the access point. In this case, try using a different

access point.

Wired network connection failed.

Check if the LAN cable is plugged in on both ends. If it is plugged in, check if the

access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn

it on.

Auto IP failed.conguration

Unable to connect to the network.

Check if the LAN cable is plugged in on both ends. If it is plugged in, check if the

access point is turned on.

If the access point is on, turn it off, wait 1 or 2 minutes, and then turn it on.

Disconnect and then reconnect the power cable of the TV or press and hold the

power button for 3 seconds.

Connected to a local network, but not to

the Internet.

Check if the Internet LAN cable is connected to the access point's external

LAN port.

Check the DNS setting in .IP Settings

– Settings General Network Network Status IP

Settings

Network setup is completed, but unable

to connect to the Internet. If the problem persists, contact your Internet service provider.

Wired networks are not supported by some models.

- 164 -

The problem

The problemThe problem Try this!

Try this!

Try this!Try this!

The message "Connecting to

Anynet+ device..." or

"Disconnecting from Anynet+

device" appears on the screen.

You cannot use the remote control when the TV is Anynet+ or switchingconguring

to the TV viewing screen.

Use the remote control after the TV has completed the Anynet+ or hasconguration

switched to the TV viewing screen.

The Anynet+ device won't play. You cannot use the play function when is in progress.Reset

The connected device is not

displayed.

Check whether the device supports Anynet+.

Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the

device is connected to your TV with an HDMI cable. Some HDMI cables may not

support Anynet+.

Check whether the HDMI cable is properly connected.

Go to and see if has been set to .Anynet+ (HDMI-CEC) Anynet+ (HDMI-CEC) On

• Settings General External Device Manager Anynet+ (HDMI-CEC)

Scan for Anynet+ devices again.

If the connection is terminated because there has been a power failure or the HDMI

cable has been disconnected, please scan for the device again.

- 166 -

Remote Control Issues

When the remote control isn't working, these steps may help resolve the problem.

The problem

The problemThe problem Try this!

Try this!

Try this!Try this!

The remote control does

not work.

The connection between the Samsung Smart Remote and the TV may be lost.

Point the Samsung Smart Remote at the front of the TV, and then press and hold the and

buttons simultaneously for 3 seconds or more.

Also, if the remote control is not working or slow, the batteries might be low or dead. If this

is the case, replace the batteries. Alkaline batteries are recommended for longer battery

life.

The remote control

batteries run out quickly.

The batteries may be consumed quickly if the remote control is used very frequently or the

Voice Wake-up function is turned on.

You can extend the battery life by turning off the function.Voice Wake-up

•Explore Now Settings Voice Wake-up

The function may not be supported depending on the model, Voice Wake-up Voice

Assistant or geographical area.

External devices cannot be

operated with the TV

remote control.

Check the cable connection between the TV and external devices.

When the symptom persists, set it manually in .Source Universal Remote Setup

- 167 -

Getting Support

Get help directly from Samsung if you have a problem with your TV.

Getting support through Remote Management

Settings Support Remote Management Try Now

After consenting to our service agreement, you can use to access Remote Support and have aRemote Management

Samsung service technician diagnose your TV, correct problems and update your TV's software remotely via the

web. You can also turn on and off.Remote Management

This function requires an Internet connection.

Finding the contact information for service

Settings Support About This TV Try Now

You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's

software version, Open Source License and other information you may need to get service support from a Samsung

call agent or the Samsung website.

You can also view information by scanning the QR code of your TV.

You can also start this function by pressing and holding the button for 5 or more seconds. For the standard remote

control, press and hold the (Play) button for 5 or more seconds. Continue holding the button until the customer

information pop-up window appears.

Requesting service

Settings Support Device Care Request Support Try Now

You can request service when you encounter a problem with the TV. Select the item matching the problem that you

encountered, enter the required item, move the focus to , and then press the Select button. Select Next Request

Now Send Schedule Appointment Request Send or . Your service request will be registered. The Samsung

Contact Centre will contact you to set up or your service appointment.conrm

You must agree to the terms and conditions for the service request.

This function may not be supported depending on the geographical area.

This function requires an Internet connection.

- 174 -

FAQ

In this section, you'll the answers to the e-Manual questions we get asked about most often.nd

The TV Screen does not Display Properly

When the TV screen is bad, let's out how to simply check whether the cause is caused by the product or thend

external environment by broadcasting signals and cables.

When the TV screen does not display properly

The colour and design of the TV and its accessories and the features may differ depending on the model or geographical

area.

Check the antenna and input cable connections.

ANT IN

Check the antenna and input cable connections.

- 175 -

HDMI IN

Check the antenna and HDMI cable connections.

If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or

white dots or fixed horizontal or vertical lines.

- 176 -

Signal Information

Check whether the signal strength is too weak or not.

Related menu path

Settings Support Device Care Self Diagnosis Picture Test Try Now

Settings Support Device Care Self Diagnosis Signal Information Try Now

- 181 -

Produktspecifikationer

Varumärke:	Samsung
Kategori:	Tv
Modell:	QA75Q70TAK

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