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Recovery, 
Backup and 
Troubleshooting 
Guide 
See the back side. 
Printed in China
© 2011 Sony Corporation
Introduction
It may take some time to display the current 
status of the procedure. 
Do not eject or disconnect the media while 
creating Recovery Media, as doing so may result 
in a failure of the process. 
Keep the Recovery Media in a secure place.
You may not be able to create Recovery Media 
with a USB flash drive depending on the drive 
you use. See the help file included with 
VAIO Care for more information.
To recover from the 
recovery area
1  Press the   button while your computer ASSIST
is off to launch VAIO Care Rescue.
If the language selection window appears, 
select your desired language and click  .OK
2  Click  .Start recovery wizard
To perform the custom recovery, select Tools 
and click Start advanced recovery wizard.
3  Follow the on-screen instructions.
Creating Recovery Media Recovering your computer
To recover from 
Recovery Media
1  If you recover your computer from Recovery 
Media (optical discs) on the model without a 
built-in optical disc drive, connect an external 
optical disc drive (not supplied) or the 
Docking Station with a built-in optical disc 
drive (supplied with selected models) to the 
computer and to an AC power source.
2  Insert the disc into the optical disc drive or 
connect the USB flash drive to the USB port 
on the computer while the computer is in 
Normal mode.
3  Turn off the computer and turn it on once 
again.
4  If you are using the external optical disc drive 
or USB flash drive, press the   key F11
repeatedly until the VAIO logo disappears. 
The Windows Boot Manager screen is 
displayed.
5  Press the   or   key to select  
Start VAIO Care Rescue Enter and press the   
key.
If the language selection window appears, 
select your desired language and click  .OK
6  Select Start recovery wizard.
To perform the custom recovery, select Tools 
and click Start advanced recovery wizard.
7  Follow the on-screen instructions.
To restore your computer back to its original factory condition, follow one of the recovery methods 
below.
Recovering your computer will delete all the data on the built-in storage device.
About recovery
What is recovery?
Recovery is the process of restoring your 
computer back to its original factory condition.
There are two ways to recover your computer:
From Recovery Media
From the recovery area
When do I have to perform 
recovery?
If your computer has been unstable
If your computer has been infected with a 
computer virus
If your computer is experiencing problems 
which cannot be solved through 
troubleshooting
If you have formatted the C: drive by mistake
Which software should I use to 
maintain and recover my 
computer?
Use the following software. 
VAIO Care
Creating Recovery Media
Checking your computer hardware
VAIO Care Rescue
Rescuing (backing up) your data
Recovering your computer
Erasing all the data on your built-in storage 
device
See the help file included with VAIO Care and 
VAIO Care Rescue for more information.
What is a recovery area?
The recovery area on the built-in storage device 
contains data for system and application 
recovery. Typically, you cannot modify or delete 
data in this area, however, there is commercially 
available software designed for this purpose.
Why do I have to create Recovery 
Media?
Recovery Media are used to restore your 
computer back to its original factory condition. 
If Windows does not start and you have deleted 
the recovery area, you will need the Recovery 
Media to perform recovery. Create the Recovery 
Media immediately after the computer is ready 
for use.
About backup
What is a backup process?
The backup process creates a backup copy of 
your data stored on the built-in storage device 
and saves it to another location.
Why do I have to back up my data?
Due to unexpected events or computer viruses, 
you might lose various data stored on your built-
in storage device. To restore the lost data, its 
backup copy is needed.
It is strongly recommended that you back up 
your data regularly.
You cannot use Blu-ray Disc™ media, 
DVD-RAM, CD-R, and CD-RW discs as 
Recovery Media.
You can use optical discs and a USB flash drive as 
Recovery Media. However, it is recommended 
that you use optical discs, such as DVD-R, since 
you may accidentally delete the data on the USB 
flash drive.
The number of necessary discs, the types of 
media you can use, and the capacity of the USB 
flash drive you need will be displayed during the 
Recovery Media creation process.
1  Connect your computer to the Internet, 
download and install the latest updates using 
VAIO Update.
2  If you create Recovery Media (optical discs) on 
the model without a built-in optical disc drive, 
connect an external optical disc drive (not 
supplied) or the Docking Station with a  
built-in optical disc drive (supplied with 
selected models) to the computer and to an 
AC power source.
3  Click    , Start All Programs VAIO Care, and  . 
If the User Account Control window appears, 
click Yes.
If you are currently logged onto your 
computer as a standard user, you may be 
prompted to enter an administrator name 
and a password.
4  Click Advanced Tools Restore and recovery,  , 
and Create Recovery Media.
5  Read the on-screen instructions carefully, and 
then click  .Next
6  Follow the on-screen instructions.
4-297-901-  (1) 11
Produktspecifikationer
| Varumärke: | Sony | 
| Kategori: | Laptop | 
| Modell: | Vaio VPCEH3AEG | 
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