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Tenda Router RX12

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Document Version: V1.1
Copyright Statement
© 2022-2023 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute a warranty of any kind, express or implied.
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Preface
Thank you for choosing Tenda!
This user guide walks you through all functions on the AX3000 Dual Band Gigabit Wi-Fi 6 Router. All
the screenshots and product figures herein, unless otherwise specified, are taken from RX12 Pro
V1.0.
The web UI of different models may differ. The actual web UI prevail .
Conventions
The typographical elements that may be found in this document are defined as follows.
Item
Presentation
Example
Cascading menus
>
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“ ”
The “Success” message appears.
The symbols that may be found in this document are defined as follows.
Symbol
Meaning
This format is used to highlight information of importance or special interest. Ignoring
this type of note may result in ineffective configuration, loss of data or damage to
device.
This format is used to highlight a procedure that will save time or resources.
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For more documents
If you want to get more documents of the device, visit www.tendacn.com and search for the
corresponding product model.
Technical support
Contact us if you need more help. We will be glad to assist you as soon as possible.
Email address: support@tenda.cn
Website: www.tendacn.com
Revision History
Tenda is constantly searching for ways to improve its products and documentation. The following
table indicates any changes that might have been made since the router was introduced.
Version
Date
Description
V1.1
2023-09-01
1. Added the description of the MESH button function.
2. Optimized the description of the Wi-Fi settings, MESH button
networking, Scanning networking, Wired networking and MAC
address filter function.
3. Optimized sentence expression.
V1.0
2022-06-10
Original publication.
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5.1 Basic settings ........................................................................................................................ 46
5.2 Unify the 2.4 GHz and 5 GHz Wi-Fi networks ...................................................................... 47
5.3 Separate the 2.4 GHz and 5 GHz Wi-Fi networks ................................................................. 48
5.4 Hide the WiFi network ......................................................................................................... 49
5.5 Connect to a hidden Wi-Fi network ..................................................................................... 50
6 Client management ............................................................................................................. 52
6.1 View client information ........................................................................................................ 53
6.2 Change a client name ........................................................................................................... 55
6.3 Add a client to the blacklist .................................................................................................. 56
6.4 Remove a client from the blacklist ....................................................................................... 57
6.5 Delete an offline client ......................................................................................................... 58
7 Parental control ................................................................................................................... 59
7.1 Create a parental control rule .............................................................................................. 60
7.1.1 Add a parental control rule ....................................................................................... 60
7.1.2 An example of adding parental control rules ............................................................ 62
7.2 Other operations on the parental control rules ................................................................... 64
8 More .................................................................................................................................... 65
8.1 Router information (Example: RX12 ProV2.0) ..................................................................... 66
8.1.1 Basic information ...................................................................................................... 67
8.1.2 WAN port information .............................................................................................. 67
8.1.3 LAN information ........................................................................................................ 67
8.1.4 IPv6 Status ................................................................................................................. 68
8.2 Guest Wi-Fi ........................................................................................................................... 69
8.2.1 Overview ................................................................................................................... 69
8.2.2 An example of configuring the guest network .......................................................... 70
8.3 Working mode ...................................................................................................................... 71
8.3.1 Router mode ............................................................................................................. 72
8.3.2 AP mode .................................................................................................................... 73
8.3.3 WISP mode ................................................................................................................ 76
8.3.4 Client+AP mode ......................................................................................................... 79
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8.4 IPv6 (Example: RX12 ProV2.0) .............................................................................................. 82
8.4.1 DHCPv6 ...................................................................................................................... 82
8.4.2 PPPoEv6 ..................................................................................................................... 84
8.4.3 Static IPv6 address .................................................................................................... 86
8.5 Network diagnosis ................................................................................................................ 88
8.6 TR069 ................................................................................................................................... 91
8.7 Smart power saving .............................................................................................................. 93
8.8 Advanced Wi-Fi settings ....................................................................................................... 94
8.8.1 Channel & bandwidth ............................................................................................... 94
8.8.2 WPS ........................................................................................................................... 96
8.8.3 MESH button ............................................................................................................. 99
8.9 Network settings ................................................................................................................ 100
8.9.1 LAN Settings ............................................................................................................ 100
8.9.2 VPN .......................................................................................................................... 103
8.9.3 IPTV ......................................................................................................................... 111
8.9.4 WAN parameters ..................................................................................................... 115
8.10 Other advanced settings .................................................................................................. 116
8.10.1 App remote management ..................................................................................... 116
8.10.2 MAC address filter (Example: RX12 ProV2.0) ........................................................ 117
8.10.3 Firewall .................................................................................................................. 120
8.10.4 DMZ host ............................................................................................................... 121
8.10.5 Remote web management .................................................................................... 126
8.10.6 Static routing ......................................................................................................... 128
8.10.7 DDNS ..................................................................................................................... 132
8.10.8 UPnP ...................................................................................................................... 136
8.10.9 Port mapping ......................................................................................................... 137
8.11 System settings ................................................................................................................. 139
8.11.1 Login password ..................................................................................................... 139
8.11.2 System time ........................................................................................................... 140
8.11.3 Firmware upgrade ................................................................................................. 141
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1 Quick setup
With the Mesh function, the router can function as a single router or a Mesh device. You can
configure it as a single router or an add-on node. This chapter describes how to connect the
devices and enable internet access through the quick setup wizard. It contains the following
sections:
Set up as a router
Set up as an add-on node
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1.1 Set up as a router
1.1.1 Connect the router
The "new router" and "router" in this guide refer to the router in the package.
Step 1 (Optional) Import your PPPoE user name and password into the new router.
This function is only applicable when the connection type of the original router is PPPoE, except for
PPPoE of some special ISPs or PPPoE connection set up manually with VLAN information.
1. Power on your original and new routers.
2. Connect the WAN port of the original router to a LAN port (1, 2 or IPTV/3) of the new
router using an Ethernet cable.
After the LED indicator of the new router blinks fast for 8 seconds, the PPPoE user
name and password are imported to your new router.
3. Remove the original router.
Step 2 Connect the WAN port of the router.
If you use the modem for internet access, please power off the modem first before connecting the
WAN port of the router to the LAN port of your modem.
Ensure that the router is powered on.
Connect the WAN port of the router to the LAN port of your modem or the Ethernet jack using
an Ethernet cable.
LAN port
Original router
WAN port
Ethernet cable
New router
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---End
1.1.2 Connect the router to the internet
After connecting your router, you can complete quick setup for internet access by following the
instructions on the web UI wizard. This wizard only occurs upon your first setup.
To connect your router to the internet through the quick setup wizard:
Step 1 Use an Ethernet cable to connect your computer to the 1, 2 or IPTV/3 port of the router.
The default Wi-Fi name can be found on the bottom label of the device.
Step 2 Start a browser on the computer and enter tendawifi.com in the address bar to access
the web UI.
Step 3 Click Start Now.
WAN port
Ethernet cable
Or
Router
Modem
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If your internet connection is normal, the following page is displayed and you can
continue the setup in Step 4.
If your internet connection is abnormal, the following page is displayed. Rectify the
fault as instructed on the page, and click Detect Again.
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Step 4 Set ISP Type, Internet Connection Type and other parameters as required. Then, click
Next.
You can click Import PPPoE user name and password from your original router to see how to import
PPPoE user name and password. If you have imported your PPPoE user name and password into the
router, ISP Type, Internet Connection Type, PPPoE Username and PPPoE Password will be set
automatically.
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The following table describes the parameters displayed on this page.
Parameter description
Parameter
Description
ISP Type
Specifies the type of your ISP, such as Normal, Russia, Unifi, Maxis, Celcom, Digi and
Manual. Parameters required for each option may differ.
Refer to the following to choose your connection type:
Normal, Unifi, Maxis, Celcom and Digi: Select these options when your ISP
provides no setup information, except for the PPPoE user name and password, or
static IP address information.
Russia: Select this option when your ISP provides dual access information, such as
PPTP, L2TP connection information.
Manual: Select this option when your ISP provides VLAN ID information, besides
the PPPoE user name and account, or static IP address.
If you are still not sure, contact your ISP for reference.
Internet Connection
Type
Specifies how your router connects to the internet, including:
PPPoE, Russia PPPoE: Select this type if you access the internet using the PPPoE
account and PPPoE password. Russia PPPoE is available only when you set ISP Type
to Russia.
Dynamic IP: Select this type if you can access the internet by simply plugging in an
Ethernet cable.
Static IP: Select this type if you want to access the internet using fixed IP
information.
Russia PPTP, Russia L2TP: These types are available when ISP Type is set to Russia.
If you select Russia PPTP or Russia L2TP, the VPN function will be disabled.
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Parameter
Description
PPPoE Username
When the internet connection type is PPPoE, you need to enter the user name and
password provided by your ISP to access the internet.
PPPoE Password
IP Address
When the internet connection type is static IP, you need to enter the fixed IP address
information provided by your ISP.
If your ISP provides only one DNS server, you can leave Secondary DNS blank.
Subnet Mask
Default gateway
Primary DNS
Secondary DNS
Address Type
When you set ISP Type to Russia, this parameter is required.
It specifies the method for obtaining IP address information to access the “local”
network, where the internal resources of the ISP are located.
DNS Settings
This parameter is required only when ISP Type is set to Russia. It specifies how the
WAN port DNS address is obtained, which is Auto by default.
Auto: The router obtains a DNS server address from the DHCP server of the
upstream network automatically.
Manual: The DNS server address is configured manually.
Server IP
Address/Domain
Name
These parameters are used for setting up internet access in the dual access network
environment. When you set ISP Type to Russia and Internet Connection Type to
Russia PPTP or Russia L2TP, these parameters are required.
User Name
Password
Area
When you set ISP Type to Maxis, Celcom or Digi, this parameter is required.
It specifies the ISP area, including:
Maxis: Maxis and Maxis-Special
Celecom: Celcom West(BIZ), Celcom West(HOME), Celcom East(BIZ) and Celcom
East(HOME)
Digi: Digi-TM, Digi, Digi-CT Sabah and Digi-TNB
Internet VLAN ID
When you select Manual for ISP Type, you can configure these parameters.
Internet VLAN ID is required, while IPTV VLAN ID is optional. Blank VLAN ID indicates
that the IPTV function is disabled.
IPTV VLAN ID
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Step 5 Set parameters as required, and click Next.
If you do not want to use a password, select Not encrypted. In this case, any client can access the
network without a password. This option is not recommended as it leads to low network security.
To use the same password for Wi-Fi access and web UI login, keep Set WiFi password to router
login password selected, which is the default setting.
To use different passwords for Wi-Fi access and web UI login, deselect Set WiFi password to
router login password, and set Wi-Fi Name and WiFi Password for Wi-Fi login and Login
Password and Confirm Password for web UI login.
Step 6 If the following information is displayed, the quick setup for internet access is finished.
Click Complete.
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Step 3 Press the WPS button of the router for about 3 seconds. The LED indicator blinks green
fast. Within 2 minutes, press the MESH/WPS button of the node of the existing network
for 3 seconds to negotiate with this router.
When the LED indicator of the router lights solid green, the networking is successful and
the router becomes a secondary node in the network.
Step 4 Relocate the secondary nodes to a proper position.
Ensure that the distance between any two nodes is less than 10 meters.
Keep your nodes away from electronics with strong interference, such as microwave ovens,
induction cookers, and refrigerators.
Place the nodes in a high position with few obstacles.
Step 5 Power on the secondary nodes again. Wait until these LED indicators blink green slowly.
If the LED indicator of any secondary node blinks green slowly for more than 3 minutes, move it closer
to the primary node.
Step 6 Observe the LED indicators of the secondary nodes until the LED indicators light one of
the following colors:
Solid green
Networking succeeds. Excellent connection quality.
Solid yellow
Networking succeeds. Fair connection quality.
Solid red
Networking succeeds. Poor connection quality.
If any secondary node's LED indicator lights solid red, relocate it by repeating Steps 4 to 6.
---End
Now you can access the internet with:
Wired devices: Connect to the LAN ports of your nodes
Wireless devices: Connect to your Wi-Fi network using the Wi-Fi name and password
you set (All nodes share the same Wi-Fi name and password.)
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2 Web UI
This chapter introduces basic information of the web UI in the following sections:
Log in to the web UI
Log out of the web UI
Change the language
Web UI layout
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2.2 Log out of the web UI
If you log in to the web UI of the router and perform no operation within 5 minutes, the router logs
you out automatically. You can also log out by clicking Exit at the top right corner of the web UI.
2.3 Change the language
The default language displayed is English. You can select another language from the drop-down list
in the upper right corner.
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3 Network status
This module allows you to view basic network information, including controller and agent
information, and perform quick setup on nodes, such as adding a node, one-click optimization,
rebooting all nodes, and turning on/off all indicators.
This chapter includes the following sections:
Network status
Network topology
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3.1 Network status
To view the network status:
Step 1 Log in to the web UI.
Step 2 Choose Network Status.
The following page is displayed.
---End
The following table describes the information displayed under Network Status.
No.
Description
1
Specifies the internet connection status.
Connected: The router is connected to the internet successfully.
Disconnected: The router is disconnected from the internet.
2
The information here varies depending on the internet connection status.
X.xx Mbps: The internet is connected successfully, and the real-time upload and download
speeds are displayed, as shown in the figure above.
Connecting: The primary node is connecting to the internet.
Other information (for example, No Ethernet cable is connected to the WAN port): The
internet connection failed. Click the prompt message to view tips for troubleshooting. If the
problem persists, contact technical support for help.
3
Specifies the number of Mesh nodes connected in the network.
4
Specifies the number of available Wi-Fi networks. You can hover your mouse over it to see the
Wi-Fi names and frequency bands.
5
Specifies the number of clients connected in the network, including secondary Mesh nodes.
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No.
Description
3
This area displays the information and operation shortcuts of offline clients, including:
Client name: You can change the client name by clicking .
MAC address: Specifies the MAC address of the client.
Current Speed: Specifies the real-time upload and download speeds.
Negotiation Speed: Displays the speed of negotiation.
Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the
client cannot access the internet through the Mesh system.
A maximum of 30 offline clients can be displayed here. A client will be automatically deleted from
the list if it is offline for 3 days. A client is displayed under Offline Device after it is disconnected
from the network for 90 seconds (wired client)/5 minutes (wireless client).
3.2.2 Agent information
To view the information about and perform quick operations on the agents (secondary nodes) in
the network:
Step 1 Log in to the web UI.
Step 2
Choose Network Status. Then, click under Network Topology.
The following dialog box is displayed.
---End
The following table describes the information and operation shortcuts displayed under Node info.
Parameter
Description
Node Name
Specifies the name of a secondary node, which is Agent by default. You can change
the name by clicking .
IP address
Specifies the IP address of a secondary node.
MAC address
Specifies the MAC address of a secondary node.


Produktspecifikationer

Varumärke: Tenda
Kategori: Router
Modell: RX12

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