Ubiquiti Networks UniFi UAP-AC-EDU Bruksanvisning

Ubiquiti Networks Åtkomstpunkt UniFi UAP-AC-EDU

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Enterprise System Controller
Release Version: 4.6
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Table of ContentsUniFi® Controller User Guide
Ubiquiti Networks, Inc.
Table of Contents
Chapter 1: Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements ............................................................1
Network Topology Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Software Installation ..............................................................1
Chapter 2: Using the UniFi Controller Software . . . . . . . . . . . . . . . . . . . . . . 5
Navigation Bar ...................................................................5
Common Interface Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 3: Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Internet .........................................................................24
Gateway/Router .................................................................24
Local Area Network ..............................................................24
Wireless Local Area Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Voice over IP ....................................................................25
Chapter 4: Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Adding Custom Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Adding a Google Map ...........................................................28
Placing Devices on the Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Map Display Options ............................................................30
Setting the Map Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Chapter 5: Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
All ...............................................................................33
Gateway/Switches ...............................................................34
APs .............................................................................35
Phones ..........................................................................37
Properties .......................................................................38
Chapter 6: Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
All ...............................................................................39
Wireless .........................................................................40
Wired ...........................................................................40
Properties .......................................................................41
Chapter 7: Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
All ...............................................................................43
Incoming ........................................................................44
Outgoing .......................................................................44
Internal .........................................................................44
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Chapter 8: Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Clients (Total) ...................................................................46
Quick Look ......................................................................46
Current Usage - Top Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Recent Activities .................................................................46
Filter ............................................................................47
Chapter 9: Insights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Known Clients ...................................................................49
Rogue Access Points .............................................................50
Past Connections ................................................................51
Past Guest Authorizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Switch Stats .....................................................................52
Chapter 10: UniFi Security Gateway Details . . . . . . . . . . . . . . . . . . . . . . . . 55
Properties .......................................................................55
UniFi Security Gateway – Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
UniFi Security Gateway – Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
UniFi Security Gateway – Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Chapter 11: UniFi Switch Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Properties .......................................................................61
UniFi Switch – Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
UniFi Switch Ports .............................................................63
UniFi Switch – Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Chapter 12: UniFi Access Point Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Properties .......................................................................67
UniFi Access Point – Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
UniFi Access Point – Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
UniFi Access Point – Guests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
UniFi Access Point – Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Chapter 13: UniFi VoIP Phone Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Properties .......................................................................77
UniFi VoIP Phone – Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
UniFi VoIP Phone – Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
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Chapter 1: Software InstallationUniFController User Guide
Ubiquiti Networks, Inc.
Chapter 1: Software
Installation
Introduction
Thank you for purchasing the Ubiquiti Networks® UniF
Enterprise System. The UniFi devices are bundled with the
UniFi Controller software, which allows you to manage
your UniFi network using a web browser.
This User Guide is for use with version 4.6 or above of the
UniFi Controller software.
System Requirements
Linux, MacOSX, or Microsoft Windows 7/8
Java Runtime Environment 1.6 (or above)
Web Browser: Mozilla Firefox, Google Chrome, or
Microsoft Internet Explorer 10 (or above)
Network Topology Requirements
A DHCP-enabled network (so any device can obtain an
IP address)
A management station running the UniFi Controller
software, located either on-site and connected to the
same Layer-2 network, or off-site in a cloud or NOC
UniFi Switch
UniFi
Security
Gateway
Internet
UAP-AC UAP-PRO
LAN
WAN
1G
UAP-Outdoor+
or
O-Site
Cloud/NOC
On-Site
Management
Station
Network Health
www WAN LAN
WLAN
VOIP
www
WAN LAN WLAN VOIP
IP
DNS
GATEWAY
ACTIVE CLIENTS
DOWN
UP
SWITCHES
USERS
GUESTS
DOWN
UP
APS
USERS
GUESTS
DOWN
UP
PHONES
EXTENSION
CALLS IN
CALLS OUT
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX 192
0
0
0
0
0
0
162
2
0
0
0
30
4
3
6
0
DASHBOARD
MAP
DEVICES
CLIENTS
CALLS
STATISTICS
INSIG HTS
SETTINGS
CURRENT SITE
Default
REFRESH RATE
2 minutes
Network Health
www
WAN LAN
WLAN
VOIP
www
WAN LAN WLAN VOIP
IP
DNS
GATEWAY
ACTIVE CLIENTS
DOWN
UP
SWITCHES
USERS
GUESTS
DOWN
UP
APS
USERS
GUESTS
DOWN
UP
PHONES
EXTENSION
CALLS IN
CALLS OUT
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
192
0
0
0
0
0
0
162
2
0
0
0
30
4
3
6
0
DASHBOARD
MAP
DEVICES
CLIENTS
CALLS
STATISTICS
INSIG HTS
SETTINGS
CURRENT SITE
Default
REFRESH RATE
2 minutes
Sample Network Diagram
All UniFi devices support off-site management controllers.
Follow the instructions in this chapter after you install the
hardware, which is described in the Quick Start Guide.
Software Installation
Download the latest version of the UniFi Controller
software at downloads.ubnt.com/unifi
Follow the instructions for your specific computer type.
Mac Users
1. Launch UniFi.pkg.
2. Click Continue and follow the on-screen instructions to
install the software.
3. Go to > Go Applications and double-click the UniFi
icon.
Proceed to Configuring the UniFi Controller Software
on page 2.
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PC Users
1. Launch UniFi-installer.exe.
2. Click .Install
3. If your computer doesnt have Java 1.6 or above
installed, you will be prompted to install it. Click Install
to continue.
4. Click .Next
5. Ensure that the Start UniFi Controller after installation
option is checked and click .Finish
Note: The UniFi Controller software can also be
launched from > Start All Programs.
Configuring the UniFi Controller Software
1. The UniFi Controller software startup will begin. Click
Launch a Browser to Manage Wireless Network.
2. By default, the preferred language is English. Select
your country and time zone. Alternatively, you can
click restore from a previous backup to use a file that
contains your backup settings. Click . Next
Note: U.S. product versions are locked to the U.S.
Country Code to ensure compliance with FCC
regulations.
3. Select the devices that you want to configure and
clickNext.
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4. The UniFi Setup Wizard will create a secure primary
wireless network for your devices. Perform the
following steps:
a. Enter the wireless network name (SSID) in the Secure
SSID field.
b. Enter a passphrase to be used for your primary
network in the field.Security Key
c. To enable guest access, select Enable Guest Access,
and enter a guest network name in the Guest
SSIDfield.
d. Click .Next
5. Enter an admin name in the field and Admin Name
password in the Password field to use when accessing
the management interface. Confirm your password in
the Confirm Password field. Click . Next
6. Review your settings. Click Finish to save your settings
or click Back to make changes. Once the wizard
is finished, the browser will be redirected to the
management interface.
Congratulations, your wireless network is now configured.
A login screen will appear for the UniFi Controller
management interface. Enter the admin name and
password that you created and click . Login
Proceed to the next chapter for information on using the
UniFi Controller software.
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UniFi® Controller User Guide
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Chapter 2: Using the UniFi Controller Software
Chapter 2: Using the UniFi
Controller Software
The UniFi Controller software has a browser-based
interface for easy configuration and management.
To access the interface, perform the following steps:
1. Launch the UniFi Controller application if hasn’t already
been started.
Mac users: Go > Applications > UniFi
Windows users: Start > All Programs >
UbiquitiUniFi
2. The UniFi login screen will appear. Enter the
username and password in the appropriate fields and
clickLOGIN.
Navigation Bar
The UniFi software consists of six primary pages. This User
Guide covers each page with a chapter. For details on a
specific page, refer to the appropriate chapter.
“Dashboard” on page 23
“Map” on page 27
“Devices” on page 33
“Clients” on page 39
“Calls” on page 43
“Statistics” on page 45
“Insights” on page 49
Common Interface Options
The common interface options are accessible from all tabs
in the UniFi interface.
Refresh
Click the icon to update the on-screen refresh
information. Select the refresh interval: , Manually
15seconds 1minute 2minutes 5minutes, , (default), ,
10minutes Never, or .
Admin
At the top right of the screen, click to display the
Change Password Sign Out and options:
Change Password To change the login name and/or
password, click . The Change My Password
screen will appear:
Enter the admin name.Admin
Enter the email address of the admin account.Email
Password Enter the new password.
Confirm Password Enter the new password again.
Select the language of the UniFi Controller.Language
Click to apply changes.Save
Click Cancel CANCEL to discard changes.
Sign Out To manually sign out of the UniFi Configuration
Interface, click .
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Chapter 2: Using the UniFi Controller Software
Site
The UniFi Controller can manage multiple UniFi networks,
which are called sites. Each site has its own configurations,
maps, statistics, guest portals, and site administrator
accounts. The multiple sites are logically separated, and
the initial site is named . Default
Current Site To create a new site, click the drop-down
arrow to display the drop-down menu.
Click , and the Add Site Add Site screen will appear:
Enter a name that describes the site. It will Site Name
be used in the drop-down menu.Current Site
Click Submit
SUBMIT
to save changes.
Properties
The tab is hidden by default. To display it, click Properties
the icon.properties
Information about each selected device appears as a
popup within this tab. The information varies depending
on the device type. For more information, see the
appropriate chapter:
“UniFi Security Gateway Details” on page 55
“UniFi Switch Details” on page 61
“UniFi Access Point Details” on page 67
“UniFi VoIP Phone Details” on page 77
“Client Details” on page 79
At the bottom of the screen, there are three controls:
(see Alerts Alerts” on page 21)
(see Events “Events” on page 21)
Settings
The tab displays a list of available sub-tabs:
Site-related settings.Site
Wireless Networks Wireless network and group setup,
including Zero Handoff Roaming.
Wired network setup.Networks
Guest Control Guest portal and policies.
Admin accounts and privileges.Admins
User group settings.User Groups
VoIP VoIP setup.
VoIP extension, group, and conference Extensions
options.
Business hours and auto-responder Auto-Responder
settings.
Controller Identity, discovery, and email server settings.
System configuration backup, system Maintenance
configuration restore, and support files.
Settings > Site
Configure the site-specific settings. To switch sites, select a
different site from the drop-down menu at the Current Site
top of any screen.
Site Configuration
Site Name Change the name of the site.
Country Select the appropriate country.
Time Zone Select the appropriate time zone.
Services
Automatic Upgrade When enabled, this option will
automatically upgrade your firmware when an update is
available.
LED When enabled, the LED on the UniFi device will light
up. When disabled, the LED will turn off.
Uplink Connectivity Monitor It monitors the uplinks of
the managed APs, either wired or wireless, by checking to
see if the gateway/custom IP can be reached. The monitor
and wireless uplink capability are enabled by default.
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Save Click to apply changes.
Cancel Click
CANCEL
to discard changes.
For each WLAN group, you have the following:
Remove a WLAN Group To remove a WLAN group,
select it from the drop-down menu, and then click the
button.
To make changes, select the WLAN group from Options
the drop-down menu, and then click . Go to Add
or Edit a WLAN Group” on page 7.
Wireless Networks
Name Displays the wireless network name or SSID.
Security Displays the type of security being used on your
wireless network.
Guest Network Indicates whether or not the network is a
guest network.
Actions Click a button to perform the desired action:
Click to make changes to the wireless Edit
network settings. Go to the Create or Edit a Wireless
Network section below.
Click Delete to remove the wireless network.
Create Wireless Network Click to add
a wireless network. Go to the Create or Edit a Wireless
Network section below.
Create or Edit a Wireless Network
Enter or edit the wireless network name Name/SSID
orSSID.
Select the type of security to use on your Security
wireless network.
- This option is typically only used on the guest Open
network. When enabled, wireless network access is
open to anyone without requiring a password.
- WEP (Wired Equivalent Privacy) is the oldest WEP
and least secure security algorithm. WPA security
methods should be used when possible.
WEP Key Enter a WEP encryption key in
hexadecimal format. You can enter a 64-bit or
128-bit key:
Type Hex
64-bit 10 Hexadecimal Characters
(0-9, A-F, or a-f)
Example: 00112233AA
Note: You can use 5 printable characters,
which will be translated to the
corresponding HEX code.
128-bit 26 Hexadecimal Characters
(0-9, A-F, or a-f)
Example:
00112233445566778899AABBCC
Note: You can use 13 printable
characters, which will be translated to the
corresponding HEX code.
Key Index Specify which Index of the WEP Key
to use. Four different WEP keys can be configured
at the same time, but only one is used. Select the
effective key: , , , or .1 2 3 4
- WPA-Personal WPA or Wi-Fi Protected Access was
developed as an encryption method stronger than
WEP. WPA-Personal requires a passphrase to connect
to the wireless network.
Security Key Enter the passphrase that users will
use to connect to the wireless network.
- WPA-Enterprise WPA Enterprise uses a RADIUS
server to authenticate users on the wireless network.
RADIUS Server Provide the following information
about the RADIUS server:
IP Address Enter the IP address.
Port Enter the port number. The default is .1812
Password Enter the password used for
authentication.
Guest Policy Select this option to enable guest access
policies on this wireless network.
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Chapter 2: Using the UniFi Controller Software
Remote User VPN
Enter the IP address and prefix size.IP/Subnet
IP Pool The starting and ending IP addresses of the
pool automatically appear after you complete the
IP/Subnet field.
Enter the IP address of the RADIUS server, RADIUS IP
which is used for authentication.
RADIUS Password Enter the password of the RADIUS
server.
Click Save to apply changes.
Click Cancel CANCEL to discard changes.
Site-to-Site VPN
Select the appropriate site from the Remote Site
drop-down list.
Note: If you have admin privileges for the local and
remote sites, then you can view and select sites.
Click Save to apply changes.
Click Cancel CANCEL to discard changes.
Voice
In most cases the Voice network is automatically created
when you enable VoIP (refer to Settings > VoIP” on page
16). If you need to manually create a Voice network,
then configure the following settings:
Enter the IP address and prefix size.IP/Subnet
Enabled by default. The local DHCP server DHCP Server
assigns IP addresses to DHCP clients on the network.
Enter the starting and ending IP DHCP Range
addresses of the range in the fields provided.
Click Save to apply changes.
Click Cancel CANCEL to discard changes.
VLAN Only
Enter the ID number of the VLAN. This is a unique VLAN
value assigned to each VLAN at a single device; every
VLAN ID represents a different VLAN. The VLAN ID range
is 2 to 4009.
Click Save to apply changes.
Click Cancel CANCEL to discard changes.
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Expiration Specify the guest login expiration after a
designated period of time: , 8 hours 24hours, 2 days, 3 days,
4 days 7 days User-defined, , or , which can be designated in
minutes hours days, , and .
Landing Page After accepting the Terms of Use, guests
are redirected to the landing page. Select one of the
following options:
After accepting the Terms Redirect to the original URL
of Use, guests are directed to the URL they requested.
After accepting the Terms of Use, Promotional URL
guests are redirected to the URL that you specify. Ensure
that the URL begins with http://
Example: http://www.ubnt.com
Portal Customization Select this option to have
customized portal pages appear in place of the default
login pages. See “Portal Customization” on page 87
for details on setting up custom portal pages.
Portal URL Hostname Select this option to enter and
use a hostname for the portal URL in place of the default
IP address. Paired with an SSL certificate, this ensures
that site certificates are displayed as trusted in the guest
browser. Example: www.ubnt.com
When logging in with Simple Password authentication,
guests will be required to enter the Guest Password and
accept the Terms of Use before gaining access to the
Internet.
Authentication > Hotspot
Select this option to enable functionality, Hotspot
including the ability to customize portal login pages and
bill customers using major credit cards or other supported
methods. You must also select Enable Guest Portal
under > to enforce voucher entry, Settings Guest Control
payment, and selection of the Terms of Use by the guest.
See “Guest Policy” on page 8 for more information.
Landing Page After accepting the Terms of Use, guests
are redirected to the landing page. Select one of the
following options:
After accepting the Terms Redirect to the original URL
of Use, guests are directed to the URL they requested.
After accepting the Terms of Use, Promotional URL
guests are redirected to the URL that you specify. Ensure
that the URL begins with http://
(example: http://www.ubnt.com).
Portal Customization Select this option to have
customized portal pages appear in place of the default
login pages. See “Portal Customization” on page 87
for details on setting up custom portal pages.
Portal URL Hostname Select this option to enter and
use a hostname for the portal URL in place of the default
IP address. Paired with an SSL certificate, this ensures
that site certificates are displayed as trusted in the guest
browser. Example: www.ubnt.com
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Hotspot
When authentication is selected, the Hotspot Hotspot
section is displayed.
Select the Voucher Payment or method of authorization:
Voucher Use Hotspot Manager to create vouchers
(including distributable code, duration values, and use
restrictions). See . “Hotspot Manager” on page 83
Payment Set up payment-based authentication. If you
select this option, then the option will appear.Gateway
(Available only for payment-based Gateway
authentication.) You have multiple options:
- PayPalWebsite Payment Pro (US, Canada, UK) Use
your PayPal Website Payments Pro account. To
manage payments and transactions, use Hotspot
Manager and see . “Hotspot Manager” on page 83
Enter the PayPal account details:
Username Enter the corresponding Username.
Password Enter the corresponding Password.
Signature Enter the corresponding for Signature
the PayPal account that will receive payments.
Use PayPal Sandbox For PayPal testing purposes,
select this option. Then click Apply Sandbox
Account to set up or access your PayPal Sandbox
Test Environment.
- Use your account. To Stripe (US, Canada) Stripe
manage payments and transactions, use Hotspot
Manager and see .“Hotspot Manager” on page 83
Enter the Stripe account detail:
API Key Enter the live secret API key.
Note: We recommend that you perform a test
transaction with the test secret API key first before
using the live secret API key.
- Quickpay (Europe) Use your account. Quickpay
To manage payments and transactions, use Hotspot
Manager and see . “Hotspot Manager” on page 83
Enter the Quickpay account details:
Merchant ID Enter the ID for your merchant
account.
MD5 Secret Enter the MD5 secret key.
- Authorize.Net®(US, Canada) Use your Authorize.Net
account. To manage payments and transactions, use
Hotspot Manager and see Hotspot Manageron page
83.
Enter the Authorize.Net account details:
API Login ID Enter the API login ID used to identify
yourself as an authorized user.
Transaction Key Enter the key used to authenticate
transactions.
Use Test Account For Authorize.Net testing
purposes, select this option. Then click Apply Test
Account to set up or access your Authorize.Net
test account.
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Chapter 2: Using the UniFi Controller Software
- Merchant Warrior (Australia, New Zealand) Use
your Merchant Warrior account. To manage
payments and transactions, use Hotspot Manager and
see . “Hotspot Manager” on page 83
Enter the Merchant Warrior account details:
Merchant UUID Enter the ID for your merchant
account.
API Key Enter the API key.
API Passphrase Enter the API passphrase.
Use Test Account For Merchant Warrior testing
purposes, select this option. Then click Apply Test
Account to set up or access your Merchant Warrior
test account.
- IPpay (US, Canada) Use your IPpay account. To
manage payments and transactions, use Hotspot
Manager and see . “Hotspot Manager” on page 83
Enter the IPpay account details:
Terminal ID Enter the terminal number for your
merchant account.
Use Test Account For IPpay testing purposes, select
this option. Then click Apply Test Account to set up
or access your IPpay test account.
Hotspot Operator Click Go to Hotspot Manager
to manage Wireless Guests, Payments/Transactions,
Vouchers, and . See Operator Accounts “Hotspot
Manager” on page 83.
When logging in with voucher-based Hotspot
authentication, guests will be required to enter the
voucher number and accept the Terms of Use before
gaining access to the Internet.
When logging in with payment-based Hotspot
authentication, guests will be required to select the
package type, click the payment choice, and accept the
Terms of Use before gaining access to the Internet.
Authentication > External Portal Server
Select this option if you are using an external server to
host a custom guest portal.
Custom Portal Enter the IP address in the field.IP Address
Portal URL Hostname Select this option to enter and
use a hostname for the portal URL in place of the default
IP address. Paired with an SSL certificate, this ensures
that site certificates are displayed as trusted in the guest
browser. Example: www.ubnt.com
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Access Control
Restricted Subnets Enter any subnets that you don’t
want guests to be able to access. Click the icon to delete
remove a subnet from this list.
Add New Click to add more restricted subnets.Add New
Allowed Subnets Enter any subnets that you want guests
to be able to access. Click delete to remove a subnet
from this list.
Add New Click to add more allowed subnets.Add New
Apply Click to save changes.
Settings > Admins
You can create administrator accounts that are
site-specific; these site administrators can only see the
sites they manage.
The superadmin account is created during the Setup
Wizard and has global admin (read/write) access; this
superadmin account cannot be revoked or re-invited.
The list of administrator accounts also includes the
operator accounts created in Hotspot Manager; see
“Operator Accounts” on page 86.
Username Displays the name of the administrator.
Email Displays the email address of the administrator.
Role Displays the permissions level: (read/write Admin
access), , or (operator read-only access).Read-only Hotspot
Actions Click a button to perform the desired action:
Revoke Click to remove the selected account.
Click Edit to make changes.
Create New Admin Click to add a new site
admin or operator. Go to the Create or Edit an Admin
section.
Create or Edit an Admin
Enter the email address of the new administrator.Email
Enter the name of the new administrator.Admin Name
Select Role Administrator (read/write access) or
ReadOnly.
Click Invite to send an email invitation.
Click Cancel
CANCEL
to discard changes.
Settings > User Groups
Configure user groups on this screen. The default user
group is named and has no bandwidth limits.Default
User Group Settings
Name Displays the name of the user group.
Bandwidth Limit Displays the upload and download
limits.
Actions Click a button to perform the desired action:
Click Edit to make changes to the user group
settings. Go to “Create or Edit a User Group” on page
16.
Click Delete to delete the user group. (The
Default user group cannot be deleted.)
Create New User Group Click to create a
new user group. Go to Create or Edit a User Groupon
page 16.
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Create or Edit a User Group
Enter or edit the name of the user group.Name
Select to limit the Bandwidth Limit (Download)
download bandwidth. Enter the maximum in Kbps.
Select to limit the upload Bandwidth Limit (Upload)
bandwidth. Enter the maximum in Kbps.
Click Save to apply changes.
Click Cancel CANCEL to discard changes.
See “Wireless Client – Configuration” on page 80
or Wired Client – Configuration” on page 82
for information on how to assign a user or guest to a
usergroup.
Settings > VoIP
Enable the VoIP feature and configure the VoIP settings of
the UniFi Controller.
Global
VoIP Select this option to enable the VoIP feature.
Platform Image Cache Select this option to enable the
automatic update of the cached platform image.
Apply Click to save the change.
Cancel Click CANCEL to discard the change.
Provider & Numbers
When enabled, UniFi will send email alerts triggered by
pending and disconnected UniFi devices. Specify the
administrator email address when you create an account
under “Settings > Wireless Networks” on page 7.
VoIP Provider Displays the Session Initiation Protocol
(SIP) provider type.
Setup Click this option to set up the SIP provider. The
Provider Setup screen appears:
VoIP > Provider Setup
SIP Provider Select the appropriate provider type:
Manual External, , or . Then follow the appropriate None
instructions.
Manual
Select this option if you are using the UniFi Security
Gateway as your PBX with your own SIP credentials.
Enter the IP address of your SIP server.SIP Server
SIP Authentication Method Select the authentication
method used for your SIP account:
- User-Based (Most Common) If your VoIP system
uses a dynamic IP address, then select this option and
enter the following:
SIP Username Enter the username for your SIP
account.
SIP Password Enter the password for your SIP
account.
Advanced Options Click the arrow to display the
following:
SIP Voicemail Enter the URL or IP address of the
SIP voicemail server.
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- If your VoIP system uses a static IP address, IP-Based
then select this option.
Advanced Options Click the arrow to display the
following:
Outbound Proxy Enter the URL or IP address of
the SIP proxy server.
Authorization ID Enter the username used for
authorization or authentication.
SIP Voicemail Enter the URL or IP address of the
SIP voicemail server.
Tech Prefix Enter the technology prefix (leading
digits) that should be prepended (added) to
outbound numbers.
SIP From User Enter the SIP address in the
format: , which is similar to an username@domain
email address.
Click Apply to save changes.
Click Cancel CANCEL to discard changes.
External
Select this option if you are using an external PBX; the
UniFi Controller only manages the UniFi VoIP Phones.
Enter the IP address of your SIP server.SIP Server
SIP Authentication Method Select the authentication
method used for your SIP account:
- User-Based (Most Common) If your VoIP system uses
a dynamic IP address, then select this option.
- If your VoIP system uses a static IP address, IP-Based
then select this option.
Note: If an external PBX is used, then the
Auto-Responder and other PBX settings will not be
shown because they are not available.
Advanced Options Click the arrow to display the
following:
- SIP Voicemail Enter the URL or IP address of the SIP
voicemail server.
Click Apply to save changes.
Click Cancel CANCEL to discard changes.
None
Select this option for local testing only.
Click Apply to save changes.
Click Cancel CANCEL to discard changes.
Add Click this option to set up a new number. The Ceate
New Number screen appears:
VoIP > Create New Number
Enter the new phone number.Number
Select the appropriate extension number.Extension
ClickSave to apply changes.
Click Cancel
CANCEL
to discard changes.
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The new phone numbers you create will appear on the
VoIP screen:
Number The phone number is displayed.
Extension The extension number is displayed. You can
select a different extension number from the drop-down
menu.
Type The type of extension number: , Phone
Auto-Responder Conference Group, , or is displayed.
Actions
Save Click to apply changes.
Settings > Extensions
The tab appears if VoIP is enabled.Extensions
Extension Displays the number of the extension.
Name Displays the name of the extension.
Direct Line Displays the direct dial number (if applicable).
Type Displays the type of extension: , Auto-Responder
Phone Group Conference, , or .
Actions Click a button to perform the desired action:
Click Edit to make changes to the user group
settings. Go to the section Create or Edit an Extension
below.
Click Delete to delete the extension. (The
Auto-Responder cannot be deleted.)
Create New Extension Click to add a new
extension. Go to the section Create or Edit an Extension
below.
Create New Group Click to add a new group.
Go to the “Create or Edit a Group” on page 18.
Create New Conference Click to add a
new conference. Go to “Create or Edit a Conference” on
page 19.
Create or Edit an Extension
Enter the extension number. The default is Extension
101.
Enter a name for the extension.Name
Select the MAC address of the appropriate UniFi Phone
VoIP Phone.
Enter the email address of the extension contact.Email
Click Save to apply changes.
Click Cancel
CANCEL
to discard changes.
Create or Edit a Group
Enter the extension number. The default is Extension
200.
Enter a name for the group.Name
Disabled by default. Click to screen Call Screening On
calls to this group.
Enter the name or email address of the Members
extension to add. When the appropriate extension is
shown in the drop-down list, select it.
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Remove To remove a member from the group, click the
of that member in the group list.
Click Save to apply changes.
ClickCancel CANCEL to discard changes.
Create or Edit a Conference
Enter the extension number. The default is Extension
300.
Enter a name for the conference.Name
Select the MAC address of the appropriate UniFi Phone
VoIP Phone.
To set a PIN for joining this conference, Require PIN
enter it in the field provided.
Click to apply changes.Save
Click Cancel CANCEL to discard changes.
Settings > Auto-Responder
The tab appears if VoIP is enabled. Auto-Responder
Configure the system settings of the UniFi Controller.
Business Hours When selected, configure the
Auto-Responder settings for business hours (the defaults
are Monday-Friday, 9:00 am-5:00 pm).
After Hours When selected, configure the Auto-Responder
settings for non-business hours.
Edit Business Hours To change the business hours (the
defaults are Monday-Friday, 9:00 am-5:00 pm), click this
option. The > screen Auto-Responder Edit Business Hours
appears:
Monday, Tuesday, Wednesday, Thursday, Friday,
Saturday, Sunday Select the days of business.
Adjust the sliders to match the business hours Hours
for each business day. (All other hours will be considered
After Hours.)
Click Save to apply changes.
Click Cancel
CANCEL
to discard changes.
Greeting
The default for is Business Hours Text to Speech: “Welcome. If
you know your party’s extension, please dial it at any time.
The default for is After Hours Text to Speech: Our business
is currently closed. Our business hours are from 8 AM to 5 PM,
Monday to Friday.
Click to change the greeting:Edit
Text to Speech Enter the text in the field provided; it will
be converted into an audio file.
Click to apply changes.Save Save
Click Cancel Cancel to discard changes.
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Upload Audio Upload an audio file (.mp3 or .wav) to use
as your greeting.
Click to select the appropriate audio Choose Choose
file, and then click .Open
Click to discard changes.Cancel Cancel
Menu
Add Option When a call is answered, you can have
multiple menu options available. Click to set
up menu options for the Auto-Responder. Then configure
the following:
Select the appropriate keypad number.Press
For Select the appropriate action: Transfer or
Voicemail.
Select the appropriate extension from the Select one
drop-down menu.
Remove Option Click to remove the
appropriate menu option.
Save Click to apply changes.
Settings > Controller
Configure the system settings of the UniFi Controller.
Controller Settings
Controller Hostname/IP Enter the hostname or IP
address of the UniFi Controller.
Note: When alert emails are sent out, the Controller
Hostname/IP Controller URL will be specified in the at
the bottom of every message.
Network Discovery When enabled, this option allows
UniFi to be discoverable via UPnP. This option is disabled
by default.
Mail Server
When enabled, UniFi will send email alerts triggered by
pending and disconnected UniFi devices. Specify the
administrator email address when you create an account
under “Settings > Admins” on page 15.
SMTP Server Select this option to enable emails.
Enter the outgoing (SMTP) mail Enable mail server
server name.
The default is . If Secure Sockets Layer (SSL) Port 25
is enabled, then the port number will automatically
change to .465
You can enable SSL to enhance secure Enable SSL
communications over the Internet.
Select this option to enable Enable authentication
authentication.
- Enter the username required by the Username
mailserver.
- Password Enter the password required by the
mailserver.
Seledct this option to specify Specify sender address
the sender email address. Enter the email address that
will appear as the sender of the email alert.
Test SMTP Server Enter an email address and click
Send to test the mail server setup.
Apply Click to save changes.
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Settings > Maintenance
The tab displays server version information, Maintenance
allows system backups to be created and downloaded,
allows system restoration from backup files, and allows
configuration information to be downloaded to assist in
support issues.
Server Information
Version Displays the software version. If there is an
update, UniFi will display it.
Services
Historical Data Retention Select the time duration of
the backup: , 1 week 30 days 60 days 90 days 180 days, , , ,
365days, or . The default is .All time 1 week
Download Click Download Backup Settings to
download a file that contains all of your settings so you
can restore them later if you choose.
Restore
Browser Click to select a backup Choose File
configuration file that you’ve already downloaded. Then
follow the on-screen instructions to restore settings from
the selected backup file.
Support Info
Debug Log You can customize the support information
that is collected:
Select the level of severity required to trigger device
device log entries: , , or . The default Normal More Debug
is .Normal
Select the level of severity required to trigger mgmt
management log entries: , , or . The Normal More Debug
default is .Normal
Select the level of severity required to trigger system
system log entries: , , or . The Normal More Debug
default is .Normal
Download Select this option to download a file to your
computer with information about your configuration. You
can email this file to our support team.
Apply Click to save changes.
Alerts
The tab displays a list of important events, along Alerts
with the corresponding date, time, and message. When
there is a new alert, a red icon displaying the number of
new alerts appears.
Show archived alerts Displays all of the archived alert
messages.
Archive All Click Archive All to archives all of the alert
messages.
Archive Click to archive the selected alert message.
Search You can enter text that you want to search for.
Simply begin typing; there is no need to press .Enter
Clicking an Alert Device Link
The messages have clickable links (white text on a gray
background) for client and UniFi devices:
“UniFi Security Gateway Details” on page 55
“UniFi Switch Details” on page 61
“UniFi Access Point Details” on page 67
“UniFi VoIP Phone Details” on page 77
“Client Details” on page 79
Events
The Events tab displays a list of recent events, along
with the corresponding date, time, and message.
You can apply one of the following filters:
Display all of the recent events.All
Only display recent events for the administrator.Admin
Only display recent events for the wired network.LAN
Only display recent events for the wireless WLAN
networks.
within Filter recent events based on the time period you
specify. Select , , , 1 hour 8 hours 24 hours 2days, , 7 days
2weeks, or .1 month
Search You can enter text that you want to search for.
Simply begin typing; there is no need to press .Enter
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Clicking an Event Device Link
The messages have clickable links (white text on a gray
background) for client and UniFi devices:
“UniFi Security Gateway Details” on page 55
“UniFi Switch Details” on page 61
“UniFi Access Point Details” on page 67
“UniFi VoIP Phone Details” on page 77
“Client Details” on page 79
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Chapter 3: Dashboard
Chapter 3: Dashboard
The screen provides a visual representation of Dashboard
your network’s status. Basic information is provided for
each network segment:
“Internet” on page 24
“Gateway/Router” on page 24
“Local Area Network” on page 24
“Wireless Local Area Network” on page 25
“Voice over IP” on page 25
Note: VOIP functionality requires UniFi Controller
version 4.6 or higher.
Green Green indicates that the network segment is active
and all devices are online.
Speed Test If your WAN connection is active, then you
can mouse over the WWW icon to display the test.
- Click to run the test.Start Now Start Now
After the Speed Test is complete, the results will be
displayed.
- Re-Test Click Re-Test to run the test again.
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Red Red indicates one of the following:
Internet connectivity is down.WWW
WAN The gateway/router is offline.
One or more Switches are offline.LAN
More than half of the APs are offline.WLAN
VoIP More than half of the Phones are offline.
Orange Orange indicates one of the following:
Half or fewer than half of the APs are offline.WLAN
VoIP Half or fewer than half of the Phones are offline.
Note: Orange is not applicable to the , , WWW WAN
and network segments.LAN
Gray Gray indicates that there are no devices available for
that network segment.
Internet
The basic details of the Internet connection are displayed.
Status Displays the status of the network segment:
Connected and Stable Unreachable No Data Available, , or .
IP Displays the Internet IP address of the UniFi Security
Gateway.
Gateway Displays the IP address of the service provider’s
gateway.
DNS Displays the IP addresses of the Domain Name
System (DNS) servers.
Latency Displays the amount of time it takes a packet
to travel from the UniFi Security Gateway to the service
provider’s gateway.
Uptime Displays the length of time the Internet
connection has been active.
Gateway/Router
The basic details of the UniFi Security Gateway are
displayed.
Status Displays the status of the network segment:
Connected and Stable Gateway Down Unreachable No , , , or
Data Available.
LAN IP Displays the local IP address of the UniFi Security
Gateway.
Clients Displays the total number of local clients.
Down Displays the download rate of your Internet
connection.
Up Displays the upload rate of your Internet connection.
Configuration Click the icon to edit configuration
the configuration. The UniFi Security Gateway screen
appears and displays three tabs: , , and Details Networks
Configuration. Go to “UniFi Security Gateway Details” on
page 55 for more information.
Local Area Network
The basic details of the wired network(s) are displayed:
Status Displays the status of the network segment:
Connected and Stable Switch Down Unreachable No , , , or
Data Available.
Switches Displays the number of UniFi Switches
connected to the wired network.
Users Displays the number of clients connected to the
wired network.
Guests Displays the number of clients connected to the
guest wired network.
Down Displays the download rate of the wired network.
Up Displays the upload rate of the wired network.
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Chapter 3: Dashboard
Configuration Click the icon to edit the configuration
configuration. Go to “Settings > Networks” on page
9 for more information.
Wireless Local Area Network
The basic details of the wireless network(s) are displayed.
Status Displays the status of the network segment:
Connected and Stable Devices Down Unreachable No , , , or
Data Available.
APs Displays the number of APs in the wireless
network(s).
Users Displays the number of clients connected to the
primary wireless network(s).
Guests Displays the number of clients connected to the
guest wireless network(s).
Down Displays the download rate of the wireless
network(s).
Up Displays the upload rate of the wireless network(s).
Graph Click the icon to view detailed status graph
information. Go to “Statistics” on page 45 for more
information.
Configuration Click the icon to edit the configuration
configuration. Go to “Settings > Wireless Networks” on
page 7 for more information.
Voice over IP
VOIP functionality is available with UniFi Controller version
4.6 or higher. The basic details of the VoIP network are
displayed.
Phones Displays the number of UniFi VoIP Phones.
Extensions Displays the number of extensions, including
groups and conferences.
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Chapter 4: Map
3. Locate the file to use as a map (valid file formats are
.jpg, .gif, and .png) and then click . If you do not Open
want to upload a file, click .Cancel
4. Enter a map name in the field provided and click
.
5. Click .
Adding a Google Map
To add a to the UniFi Controller software Google Map
Mapview:
1. Click the drop-down menu at the top right of the
screen and then click .
2. Click .
3. Click .Cancel
4. Enter a map name in the field and click Description
Google Maps.
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Chapter 4: Map
5. The default view is view, as seen from above. Satellite
Use the tools to navigate the map or zoom in/out.
Click to display street and location names. Labels
In the Location field, enter an address or the latitude
and longitude of a specific location. Then click .
You can also click , which looks like a street map. Map
Click Terrain to display geographic markers.
Click to capture a screenshot.
6. Click .
You can adjust the zoom using the slider on the left.
Placing Devices on the Map
1. Click at the lower right.Unplaced Devices
2. Drag each device icon from the list to Unplaced Devices
the appropriate location on themap.
The device icon will appear in the area that you placed it.
Status
The device icon indicates the UniFi model (not all icons are
shown below):
UniFi AP AC
UniFi AP PRO
UniFi AP/AP LR
UniFi AP AC Outdoor
UniFi AP Outdoor+
UniFi AP Outdoor5
UniFi Security Gateway
UniFi 24-Port Switch
UniFi 48-Port Switch
UniFi VoIP Phone/Pro
UniFi VoIP Phone Executive
The LED color of the device icon indicates the device
status.
Indicates the device is connected.Blue/Green
Indicates the device is disconnected. A Red/Orange
disconnected icon also marks the device icon.
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Chapter 4: Map
Options
Click a UniFi icon to reveal options. Click a blank area of
the map to hide them.
Lock Lock the device icon to its current location.
Details Display the screen. For more Details
information, go to the appropriate chapter:
“UniFi Security Gateway Details” on page 55
“UniFi Switch Details” on page 61
“UniFi Access Point Details” on page 67
“UniFi VoIP Phone Details” on page 77
Remove Remove the device icon from its location.
Map Display Options
The screen can display the devices with the following Map
options:
Labels Displays the name applied to the device. If no
custom label is applied, the device’s MAC address will be
displayed.
To change a name applied to a device, refer to in the Alias
appropriate section:
“UniFi Security Gateway – Configuration” on page
57
“UniFi Switch – Configuration” on page 64
“UniFi Access Point – Configuration” on page 71
(to change the “Settings > Extensions” on page 18
name of a UniFi VoIP Phone)
Details Displays the device name, MAC address, transmit/
receive channel, number of users connected, and number
of guests connected.
Coverage Displays a visual representation of the wireless
range covered by any APs.
Topology Displays a visual representation of the network
configuration and connections between any APs. A
dashed line will indicate the wireless AP and its uplink to a
wired AP.
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(Map) If multiple maps have been uploaded, you can
select which map you want to view using this option.
Configure Maps Click to add maps or
edit the current map(s).
Set Map Scale Use this option to define the scale of the
map. You will draw a line and define the distance that the
line represents.
Zoom Slider Use to zoom the map detail in and out.
Setting the Map Scale
1. Click the button.set map scale
2. Click and hold to draw a line in the area that you want
to use to set the scale of the map. If you need to redraw
the line, just click and hold again to draw a new line.
3. Enter the distance that the line represents in the
Distance field. By default, the distance is specified in
meters but you can switch to feet using the drop-down
menu on the right. Click .
The legend at the bottom of the map shows the new scale
of the map.
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Chapter 5: Devices
Chapter 5: Devices
The screen displays a list of UniFi devices Devices
discovered by the UniFi Controller. You can click any of the
column headers to change the listorder.
Search Enter the text you want to search for. Simply
begin typing; there is no need to press .Enter
You can apply one of the following primary filters:
Displays all UniFi devices.All
Gateway/Switches Displays all UniFi Security Gateways
and Switches.
Displays all UniFi APs.APs
Displays all UniFi VoIP Phones. (Enable VoIP Phones
“Settings > VoIP” on page 16.)
If the filter is applied, then another filter is available:APs
Displays the number of clients, amount Overview
of data downloaded, amount of data uploaded, and
channel setting.
Displays the WLAN and radio settings for the Config
2.4GHz and 5 GHz radio bands.
Performance Displays the number of 2.4 GHz and
5GHz clients, overall transmit rate, overall receive rate,
transmit rates in the 2.4 GHz and 5GHz radio bands, and
channel setting.
The columns of information vary depending on which
primary filter ( , , , or ) is All Gateway/Switches APs Phones
applied.
If there is more than one page of entries to display, click
the navigation controls or page numbers at the bottom
right of the screen to display different pages.
All
All UniFi device types are displayed.
(icon) Displays the icon corresponding to the UniFi device
(not all icons are shown below):
UniFi AP AC
UniFi AP PRO
UniFi AP/AP LR
UniFi AP AC Outdoor
UniFi AP Outdoor+
UniFi AP Outdoor5
UniFi Security Gateway
UniFi 24-Port Switch
UniFi 48-Port Switch
UniFi VoIP Phone/Pro
UniFi VoIP Phone Executive
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Chapter 5: Devices
If a software upgrade is available for the Upgrade
device, click to install the latest UniFi firmware
on the device. The will appear as until Status Upgrading
the process is complete and the device reconnects to
the UniFi Controller software.
ClickAdopt to adopt a device that appears as
Pending Approval for its status. The will appear as Status
Adopting until the device is connected.
APs
You can apply one of the following filters to display
different status information:
Displays the number of clients, amount Overview
of data downloaded, amount of data uploaded, and
channel setting.
Displays the WLAN and radio settings for the Config
2.4GHz and 5 GHz radio bands.
Performance Displays the number of 2.4 and 5GHz
clients, overall transmit rate, overall receive rate, 2.4 and
5 GHz transmit rates, and channel setting.
On any sub-tab, you can initiate a rolling upgrade of the
firmware for all APs.
Start Rolling Upgrade Click to begin
automatically upgrading APs, one by one, except for
wirelessly uplinked APs, which are intentionally excluded
from upgrading.
Overview
(icon) Displays the icon corresponding to the AP model
(not all icons are shown below):
UniFi AP AC
UniFi AP PRO
UniFi AP/AP LR
UniFi AP AC Outdoor
UniFi AP Outdoor+
UniFi AP Outdoor5
The LED color of the device icon indicates the device
status.
Indicates the device is connected.Blue/Green
Indicates the device is disconnected.Red/Orange
Name/MAC Address Displays the hostname, alias, or
MAC address of the AP. You can click the name to get
additional details; see “UniFi Access Point Details” on
page 67 for more information.
IP Address Displays the IP address of the AP.
Status Displays the connection status.
Connected The AP is physically wired to thenetwork.
The AP is wirelessly uplinked to a Connected (wireless)
physically wired AP.
The AP is unreachable by the UniFi Disconnected
Controller software.
Isolated A managed AP is unable to locate itsuplink.
The AP is not in the default state Managed by Other
but it is not controlled by the UniFi Controller.
Pending Approval The AP is in the default state and is
available for adoption.
Clients Displays the number of clients connected to
theAP.
Down Displays the total amount of data downloaded by
the AP.
Up Displays the total amount of data uploaded by the AP.
Channel Displays the transmit/receive channel being
used by the AP. The radio band is represented as for (ng)
2.4 GHz and for 5 GHz. (na)/(ac)
Actions Click a button to perform the desired action:
ClickLocate to flash the LED on the AP and the
AP’s icon on the tab so you can locate it. The LED Map
will flash until the Locate button is clicked again. (The
icon on the tab will flash three times and stop.)Map
ClickRestart to restart the selected device.
If a software upgrade is available for the Upgrade
device, click to install the latest UniFi firmware
on the device. The will appear as until Status Upgrading
the process is complete and the device reconnects to
the UniFi Controller software.
ClickAdopt to adopt a device that appears as
Pending Approval for its status. The will appear as Status
Adopting until the device is connected.
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Chapter 5: Devices
Status Displays the connection status.
The AP is physically wired to the network.Connected
The AP is wirelessly uplinked to a Connected (wireless)
physically wired AP.
The AP is unreachable by the UniFi Disconnected
Controller software.
Isolated A managed AP is unable to locate itsuplink.
The AP is not in the default state Managed by Other
but it is not controlled by the UniFi Controller.
Pending Approval The AP is in the default state and is
available for adoption.
2G Clients Displays the number of clients connected to
the AP using the 2.4 GHz band.
5G Clients Displays the number of clients connected to
the AP using the 5 GHz band.
TX Displays the overall TX (transmit) rate.
RX Displays the overall RX (receive) rate.
TX 2G Displays the overall TX rate for the 2.4 GHz radio
band. The different colors represent different types of
packet activity:
Color Packet Activity
Packets sent
Packets retried
Packets not sent due to likely interference
TX 5G Displays the overall TX rate for the 5 GHz radio
band. The different colors represent different types of
packet activity:
Color Packet Activity
Packets sent
Packets retried
Packets not sent due to likely interference
Channel Displays the transmit/receive channel being
used by the AP. The radio band is represented as for (ng)
2.4 GHz and for 5 GHz. (na)/(ac)
Actions Click a button to perform the desired action:
Click Locate to flash the LED on the AP and the
AP’s icon on the tab so you can locate it. The LED Map
will flash until the Locate button is clicked again. (The
icon on the tab will flash three times and stop.)Map
Click Restart to restart the selected device.
If a software upgrade is available for the Upgrade
device, click to install the latest UniFi firmware
on the device. The will appear as until Status Upgrading
the process is complete and the device reconnects to
the UniFi Controller software.
Click Adopt to adopt a device that appears as
Pending Approval for its status. The will appear as Status
Adopting until the device is connected.
Phones
VoIP is available with UniFi Controller version 4.6 or higher.
Upgrade All Click to begin automatically
upgrading the firmware of all Phones.
(icon) Displays the icon corresponding to the Phone (not
all icons are shown below):
UniFi VoIP Phone/Pro
UniFi VoIP Phone Executive
Name/MAC Address Displays the hostname, alias, or
MAC address of the Phone. You can click the name to get
additional details; see “UniFi VoIP Phone Details” on
page 77 for more information.
IP Address Displays the IP address used by the Phone.
Status Indicates the device status: , Connected
Disconnected Pending Approval Adopting Upgrading, , , , or
Managed by Other.
Extension Displays the extension of the Phone. You
can click the extension to get additional details; see
Add Click this option to set up a new number. The
Ceate New Number screen appears:” on page 17 for
more information.
Num Calls Displays the total number of incoming and
outgoing calls for the Phone.
Minutes Displays the total number of call minutes used
by the Phone.
Actions Click a button to perform the desired action:
Click Locate to ring the Phone and flash the
Phones icon on the tab so you can locate it. (The Map
Phone will ring three times and stop; the icon on the
Map tab will flash three times and stop.)
Click Restart to restart the selected device.
If a software upgrade is available for the Upgrade
device, click to install the latest UniFi firmware
on the device. The will appear as until Status Upgrading
the process is complete and the device reconnects to
the UniFi Controller software.
ClickAdopt to adopt a device that appears as
Pending Approval for its status. The will appear as Status
Adopting until the device is connected.
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Chapter 6: Clients
Chapter 6: Clients
The screen displays a list of network clients. You can Clients
click any of the column headers to change the listorder.
Search Enter the text you want to search for. Simply
begin typing; there is no need to press .Enter
You can apply one of the following primary filters:
Displays all clients, regardless of connection type.All
Displays all wireless clients.Wireless
Displays all wired clients.Wired
A secondary filter is available:
Displays all users and guests. All
Only displays users.Users
Only displays guests.Guests
Items per page Select how many results are displayed
per page: , , , or . 10 50 100 200
The columns of information vary depending on which
primary filter ( , , or ) is applied.All Wireless Wired
If there is more than one page of entries to display, click
the navigation controls or page numbers at the bottom
right of the screen to display different pages.
All
Name/MAC Address Displays the hostname, alias, or
MAC address of the connected client. You can click the
name to get additional details; refer to “Client Details” on
page 79 for more information.
IP Address Displays the IP address used by the client.
Connection Indicates which local network is used.
AP/Port Indicates which AP or switch port is used.
Down Displays the total amount of data downloaded by
the client.
Up Displays the total amount of data uploaded by
theclient.
Activity Displays the level of activity for each client.
Bars Activity Level
(Bytes per second)
Idle
500
8000
64000
512000
2048000
Uptime Displays the amount of time the client has been
connected for this session.
Actions Click a button to perform the desired action:
Click Block to block this client from accessing
the network.
Click Reconnect to reconnect a client
that has been previously blocked. You can also click
to kick out a client, which usually reconnects
back quickly; this is useful for troubleshooting or
resolving a problematic wireless connection.
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Chapter 6: Clients
(Available for only.) Click Unauthorize Guests
to remove authorization of wireless guest
access and disconnect the client.
Wireless
AP If the filter is applied, then the filter is Wireless AP
available:
Displays all wireless clients.All
Only displays 2.4 GHz clients.2G
Only displays 5 GHz clients.5G
Select the AP whose clients you want displayed.AP
Name/MAC Address Displays the hostname, alias, or
MAC address of the connected client. You can click the
name to get additional details; refer to “Client Details” on
page 79 for more information.
IP Address Displays the IP address used by the client.
Status (Displayed when the filter is applied.) Guests
Displays “Authorized” for all authorized guests.
WLAN Displays the name of the wireless network.
Access Point Displays the name of the connected AP.
Signal Displays the signal strength level and signal type:
Icon Clients Mode
5 GHz (802.11ac) Active
5 GHz (802.11ac) Power Save
5 GHz (802.11n) Active
5 GHz (802.11n) Power Save
2.4 GHz (802.11n) Active
2.4 GHz (802.11n) Power Save
2.4 GHz (802.11g) Active
2.4 GHz (802.11g) Power Save
2.4 GHz (802.11b) Active
2.4 GHz (802.11b) Power Save
Down Displays the total amount of data downloaded by
the client.
Up Displays the total amount of data uploaded by
theclient.
Activity Displays the level of activity for each client.
Bars Activity Level
(Bytes per second)
Idle
500
8000
64000
512000
2048000
Uptime Displays the amount of time the client has been
connected for this session.
Actions Click a button to perform the desired action:
Click Block to block this client from accessing
the network.
Click Reconnect to reconnect a client
that has been previously blocked. You can also click
to kick out a client, which usually reconnects
back quickly; this is useful for troubleshooting or
resolving a problematic wireless connection.
(Available for only.) Click Unauthorize Guests
to remove authorization of wireless guest
access and disconnect the client.
Wired
Network If the filter is applied, then the Wired Network
filter is available.
Displays all wired clients.All
Select the network whose clients you want (name)
displayed.
Name/MAC Address Displays the hostname, alias, or
MAC address of the connected client. You can click the
name to get additional details; refer to “Client Details” on
page 79 for more information.
IP Address Displays the IP address used by the client.
Network Indicates which local network is used.
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Chapter 6: Clients
Port Displays the name of the network device and port
number used by the client. You can click the name to get
additional details; refer to “UniFi Switch Details” on page
61 for more information.
Down Displays the total amount of data downloaded by
the client.
Up Displays the total amount of data uploaded by
theclient.
Activity Displays the level of activity for each client.
Bars Activity Level
(Bytes per second)
Idle
500
8000
64000
512000
2048000
Uptime Displays the amount of time the client has been
connected for this session.
Actions Click a button to perform the desired action:
Click Block to block this client from accessing
the network.
Click Reconnect to reconnect a client that
has been previously blocked.
Properties
The tab is hidden by default. To display it, click Properties
the icon. The properties Properties tab appears on the
right side of the screen. Devices
Information about each selected client appears as a
popup within this tab. The information varies depending
on whether the client is wired or wireless:
“Wireless Client – Details” on page 79
“Wired Client – Details” on page 81
Close Click to close the tab and client Properties
popups.
Minimize Click to display the clients as drop-down
rows.
Each row displays the following:
Displays the icon(icon)
of the device (the icon may vary
depending on the device type).
Name/MAC Address Displays the hostname, alias, or
MAC address of the device.
Click to display the device information.Display
Click to display the same information in a Detach
separate popup screen that can be moved anywhere
within the browser screen.
Click to close the device popup.Close
Hide Click to hide the tab but allow the Properties
device popups to remain accessible from this tab.
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Chapter 6: Clients
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Chapter 7: Calls
Incoming
Direction Displays .Incoming
Origin Displays the extension or phone number of the
caller, if known.
Recipient Displays the extension or phone number of the
call recipient.
Status Displays the current status of the call: , Ongoing
Successful Voicemail Transferred Terminated, , , or .
Start Time Displays the start date and time of the call.
Duration Displays how long the call lasted.
Actions Click a button to perform the desired action:
Terminate Click to end this call.
Outgoing
Direction Displays .Outgoing
Origin Displays the extension or phone number of the
caller, if known.
Recipient Displays the extension or phone number of the
call recipient.
Status Displays the current status of the call: , Ongoing
Successful Voicemail Transferred Terminated, , , or .
Start Time Displays the start date and time of the call.
Duration Displays how long the call lasted.
Actions Click a button to perform the desired action:
Terminate Click to end this call.
Internal
Direction Displays whether the call is or Incoming
Outgoing.
Origin Displays the extension or phone number of the
caller, if known.
Recipient Displays the extension or phone number of the
call recipient.
Status Displays the current status of the call: , Ongoing
Successful Voicemail Transferred Terminated, , , or .
Start Time Displays the start date and time of the call.
Duration Displays how long the call lasted.
Actions Click a button to perform the desired action:
Terminate Click to end this call.
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Chapter 8: Statistics
Chapter 8: Statistics
The screen provides a visual representation Statistics
of the clients and network traffic connected to your
managed UniFi network.
Overview The default view.
Clear Current Stats Reset the current statistics to
startover.
Time and Date At the top right of the screen, you can
filter by date and time period. You can also change the
duration interval by toggling between and .24 Hour Month
ClickUpdate to apply the new filter.
Click Cancel CANCEL to discard changes.
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Chapter 8: Statistics
Clients (Total)
# of Clients A visual pie chart represents the client
distribution amongst the APs. Place the mouse cursor over
the chart for the number of clients per network.
Quick Look
Most Active AP
The details of the most active Access Point are displayed:
Name or MAC address You can click this link to open the
AP Details screen. See “UniFi Access Point Details” on
page 67 for additional information.
Download Displays the total amount of data downloaded
by the AP.
Upload Displays the total amount of data uploaded by
the AP.
Most Active Client
The details of the most active client in current use are
displayed:
Name or MAC address You can click this link to open the
Client Details screen. See “Client Details” on page 79
for additional information.
Download Displays the total amount of data downloaded
by the client.
Upload Displays the total amount of data uploaded by
the client.
All-Time Top Client
The details of the all-time, most active client are displayed:
Name or MAC address You can click this link to open the
Client Details screen. See “Client Details” on page 79
for additional information.
Uptime Displays the duration of time the client has been
connected.
Download Displays the total amount of data downloaded
by the client.
Upload Displays the total amount of data uploaded by
the client.
Current Usage - Top Access Points
The details of the most active Access Points in current use
are displayed.
# of Clients A pie chart represents the client distribution
on the most active Access Points. Place the mouse cursor
over the chart for the number of clients per specified AP.
Traffic A pie chart represents traffic on the most active
Access Points. Place the mouse cursor over the chart for
the amount of traffic per specified AP.
Recent Activities
The details of recent network activities are displayed.
Clients (Total) A graph displays the number of clients
connected during the selected time period. Place the
mouse cursor over an hour or day to display the exact
number.
Traffic A graph displays the network traffic during the
selected time period. Place the mouse cursor over an hour
or day to display the specific amount of data.
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Chapter 9: Insights
Chapter 9: Insights
The screen displays different kinds of status Insights
information. Four filters are available:
Displays information about detected Known Clients
clients.
Rogue Access Points Displays information about
wireless devices not managed by the UniFi Controller.
Past Connections Displays information about previous
client connection sessions (for example, a client can
have multiple sessions from different days).
Past Guest Authorizations Displays information about
the authorization of previous guest connections.
Switch Stats Displays information about the status,
ports, PoE, and traffic activity of the UniFi Switches.
These sub-tabs share common options:
Search Enter the text you want to search for. Simply
begin typing; there is no need to press .Enter
Items per page Select how many results are displayed
per page: , , , or . 10 50 100 200
On any sub-tab, you can click any of the column headers
to change the list order.
If there is more than one page of entries to display, click
the navigation controls or page numbers at the bottom
right of the screen to display different pages.
Known Clients
You can apply one of the following primary filters:
Display all users and guests.All
Only display blocked clients.Blocked
Only display clients whose configurations Noted
include notes or who are forced to connect to a specific
AP. (See “Wireless Client – Configuration” on page
80 “Wired Client – Configuration” on page 82 or
for more information.)
Only display users.User
Only display guests.Guest
Only display clients using static IP addresses.Static IP
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A secondary filter is available:
Display all clients, regardless of connection type.All
Display all wireless clients.Wireless
Display all wired clients.Wired
Last Seen Filter the results on the page based on the
date the client was last seen. Select , 1 Day 3 Days 7 Days, ,
2Weeks 2Months, , 1 Month , or 1 Year.
Name/MAC Address Displays the hostname, alias, or
MAC address of the connected client. You can click the
name to get additional details; see “Client Details” on
page 79 for more information.
Manufacturer Displays the name of the device
manufacturer.
User/Guest Indicates whether the client is/was
connected to a primary or guest network.
Down Displays the total amount of data downloaded by
the client.
Up Displays the total amount of data uploaded by
theclient.
Last Seen Displays the last date and time the client was
connected.
Actions Click a button to perform the desired action:
Click Block to block this client from accessing
the network.
Click Reconnect to reconnect a client that
has been previously blocked.
Rogue Access Points
Last Seen Filter the results on the page based on the
time the AP was last seen. Select , 1 Day 3 Days 7 Days, ,
2Weeks 2Months, , 1 Month , or 1 Year.
Name/SSID Displays the name of the wireless network.
BSSID Displays the MAC address of the AP’s wireless
interface.
Channel Displays the channel setting that the AP was
detected on.
Security Displays the security status indicating whether
encryption is used.
Manufacturer Displays the name of the AP manufacturer.
Location Displays the name of the closest AP managed
by the UniFi Controller. You can click the name to get
additional details on the AP.
Signal Displays the signal strength level and signal type:
Icon Clients Mode
5 GHz (802.11ac) Active
5 GHz (802.11ac) Power Save
5 GHz (802.11n) Active
5 GHz (802.11n) Power Save
2.4 GHz (802.11n) Active
2.4 GHz (802.11n) Power Save
2.4 GHz (802.11g) Active
2.4 GHz (802.11g) Power Save
2.4 GHz (802.11b) Active
2.4 GHz (802.11b) Power Save
Last Seen Displays the last date and time the AP was
connected.
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Chapter 9: Insights
Past Connections
You can apply one of the following filters:
Display all users and guests.All
Only display users.User
Only display guests.Guest
Time and Date You can filter by time and date period.
You can also change the duration interval by toggling
between , 1 Hour 24 Hour, 7 Days and .
Click Update to apply the new filter.
Click Cancel CANCEL to discard changes.
Name/MAC Address Displays the hostname, alias, or
MAC address of the connected client. You can click the
name to get additional details; see “Client Details” on
page 79 for more information.
User/Guest Indicates whether the client is/was
connected to a primary or guest network.
Associated Displays the date and time the client first
connected.
Duration Displays the length of time the client was
connected.
Down Displays the total amount of data downloaded by
the client.
Up Displays the total amount of data uploaded by
theclient.
IP Displays the last known IP address of the client.
Last AP Displays the name or MAC address of the last AP
used by the client. You can click the name of the AP to get
additional details; refer to “UniFi Access Point Details” on
page 67 for more information.
Past Guest Authorizations
Time and Date You can filter by time and date period.
You can also change the duration interval by toggling
between , 1 Hour 24 Hour, 7 Days and .
Click Update to apply the new filter.
Click Cancel CANCEL to discard changes.
Name/MAC Address Displays the hostname, alias, or
MAC address of the previous guest.
Package Displays the name of the guest access package.
Amount Displays the amount paid by the guest.
Authorized By Displays the name of the authorizing
body.
Start Displays the start date and time of the session.
Duration Displays the length of time the guest was
connected.
Down Displays the total amount of data downloaded by
the guest.
Up Displays the total amount of data uploaded by
theguest.
IP Displays the last known IP address of the guest.
Last AP Displays the name or MAC address of the last AP
used by the guest. You can click the name of the AP to get
additional details; refer to “UniFi Access Point Details” on
page 67 for more information.
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Chapter 9: Insights
Switch Stats
You can apply one of the following primary filters:
Displays the ports of all UniFi Switches or a Switch
specific Switch.
Displays the ports of the specified status:Link Status
- Displays all ports.All
- Displays all connected ports.Connected
- Displays all disconnected ports.Disconnected
Once you have applied the primary filters, then apply a
secondary filter:
Displays the general status information of Overview
each port.
Displays the specific PoE configuration and status PoE
of each port.
Counters Displays the specific TX and RX rates for
eachport.
Overview
The ports display their status:
Indicates a 10/100 Mbps connection.
Indicates 10/100 Mbps connection with PoE.
Indicates a 1000 Mbps connection.
Indicates 1000 Mbps connection with PoE.
Indicates no connection.
Switch If is selected, then this displays the Switch: All
hostname, alias, or MAC address of the UniFi Switch. You
can click the name to get additional details. For more
information, see “UniFi Switch Details” on page 61.
Port Displays the port number.
Name Displays the name of the port.
PoE Displays the PoE setting:
PoE is disabled.Off
24V Passive 24V passive PoE is enabled.
802.3at/af devices can be plugged in and PoE+
automatically receive PoE.
Mode Displays the operation mode:
The default mode.Switching
The network traffic of this port will receive Mirroring
the mirrored traffic from the port selected in ”Port
Configuration” on page 63.
Aggregate This port is part of an aggregate link. A port
channel, also known as a Link Aggregation Group (LAG),
combines multiple links into a single logical link (single
IP address) for load balancing and/or redundancy.
Networks/VLANs Displays the networks/VLANs that the
port belongs to.
Link Status Displays the connection speed and duplex
mode.
STP Displays the STP (Spanning Tree Protocol) mode.
TX Displays the amount of data transmitted.
RX Displays the amount of data received.
TX Rate Displays the transmit rate.
RX Rate Displays the receive rate.
Activity Displays the level of activity. The different colors
represent different types of packet activity.
Color Packet Activity
TX rate
RX rate
You can place your mouse over the icon to display Activity
the specific TX or RX rate.
Actions Click a button to perform the desired action:
Click Edit to make changes to the wireless
network settings. For more information, see “UniFi
Switch Details” on page 61.
Power Cycle If applicable, click to power
cycle the port.
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Chapter 9: Insights
PoE
You can apply the filter:PoE Mode
Displays all ports using any setting.All PoE Mode
Displays all ports set to or Enabled PoE+ 24V Passive.
Power On Displays all ports with active PoE output.
Passive Displays all ports set to 24V passive PoE.
Displays all ports with PoE disabled.Disabled
The ports display their status:
Indicates a 10/100 Mbps connection.
Indicates 10/100 Mbps connection with PoE.
Indicates a 1000 Mbps connection.
Indicates 1000 Mbps connection with PoE.
Indicates no connection.
Switch If is selected, then this displays the Switch: All
hostname, alias, or MAC address of the UniFi Switch. You
can click the name to get additional details. For more
information, see “UniFi Switch Details” on page 61.
Port Displays the port number.
Name Displays the name of the port.
PoE Mode Displays the PoE setting:
PoE is disabled.Off
24V Passive 24V passive PoE is enabled.
802.3at/af devices can be plugged in and PoE+
automatically receive PoE.
PoE Detection Displays the PoE status:
No 802.3at/af device is detected.Not detected
Passive 24V passive PoE is enabled.
An 802.3at/af device is plugged in and Good
automatically receiving PoE.
PD Class Displays the PD (Powered Device) class of the
detected device, if applicable; this indicates its power
requirements.
Power Displays the power output in watts, if applicable.
Voltage Displays the voltage output, if applicable.
Current Displays the current output in amperes, if
applicable.
Actions Click a button to perform the desired action:
Click Edit to make changes to the wireless
network settings. For more information, see “UniFi
Switch Details” on page 61.
Power Cycle If applicable, click to power
cycle the port.
Counters
Switch If is selected, then this displays the Switch: All
hostname, alias, or MAC address of the UniFi Switch. You
can click the name to get additional details. For more
information, see “UniFi Switch Details” on page 61.
Port Displays the port number.
TX Bytes Displays the number of bytes transmitted.
TX Frames Displays the number of frames transmitted.
TX Multicast Displays the number of multicast packets
transmitted.
TX Broadcast Displays the number of broadcast packets
transmitted.
TX Errors Displays the number of error packets
transmitted.
RX Bytes Displays the number of bytes received.
RX Frames Displays the number of frames received.
RX Multicast Displays the number of multicast packets
received.
RX Broadcast Displays the number of broadcast packets
received.
RX Errors Displays the number of error packets received.
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Chapter 9: Insights
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Chapter 10: UniFi Security Gateway Details
Chapter 10: UniFi Security
Gateway Details
The UniFi Security Gateway hyperlink opens the UniFi
Security Gateways window either in the Details Properties
tab or as a separate popup window. You can always dock
this window in the tab or detach it as a separate Properties
window.
The top of the window displays the device icon and name
(or MAC address).
Properties
The tab is hidden by default. To display it, click Properties
the icon. The properties Properties tab appears on the
right side of the screen. Devices
Information about each selected device appears as a
popup within this tab.
Close Click to close the tab and client Properties
popups.
Minimize Click to display the clients as drop-down
rows.
Each row displays the following:
Displays the icon(icon)
of the device (the icon will vary
depending on the model).
Name/MAC Address Displays the hostname, alias, or
MAC address of the device.
Click to display the device information.Display
Click to display the same information in a Detach
separate popup screen that can be moved anywhere
within the browser screen.
Click Close to close the device popup.
Hide Click to hide the tab but allow the Properties
device popups to remain accessible from this tab.
The upper part of the detached popup screen has three
icons:
WAN
LAN
VOIP (enabled in “Settings > VoIP” on page 16)
A green icon indicates an active port, and a black icon
indicates no activity. A gray icon indicates a disabled port
(VoIP requires UniFi Controller v4.6 or higher).
There are three clickable tabs:
“UniFi Security Gateway – Details” on page 56
“UniFi Security Gateway – Networks” on page 56
“UniFi Security Gateway – Configuration” on page
57
The bottom of the window has three buttons:
Click Locate to flash the Status LED on the
Gateway and the Gateways icon on the tab so you Map
can locate it. The LED will flash until the Locate button is
clicked again. (The icon on the tab will flash three Map
times and stop.)
Click Restart to restart the Gateway.
If a software upgrade is available for the Upgrade
Gateway, click to install the latest UniFi
firmware on the Gateway. The will appear Status
as until the process is complete and the Upgrading
Gateway reconnects to the UniFi Controller software.
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Chapter 10: UniFi Security Gateway Details
UniFi Security Gateway – Details
Click to display the device specifics, LAN/WAN Details
connection details, and uptime.
Overview
Overview
MAC Address Displays the MAC address or unique
hardware identifier of the Gateway.
Model Displays the model name of the Gateway.
Version Displays the version number of the Gateway’s
firmware.
LAN IP Address Displays the local IP address of the
Gateway.
Uptime Displays the duration of time the Gateway has
been running without interruption.
WAN
Overview
IP Address Displays the WAN (public) IP address of the
WAN interface.
Speed Displays the connection speed in Mbps.
Duplex Displays the mode, Full Duplex Half Duplex or .
Down Pkts/Bytes Displays the amount of data
downloaded as packets and bytes.
Up Pkts/Bytes Displays the amount of data uploaded as
packets and bytes.
Down Activity Displays the level of download activity in
Bytes per second.
Up Activity Displays the level of upload activity in Bytes
per second.
UniFi Security Gateway – Networks
Click to display the network name, IP address, Networks
TX and RX throughput, and number of clients.
Network Displays the name of the network.
IP Displays the local IP address of the network.
TX Displays the outgoing (transmit) throughput.
RX Displays the incoming (receive) throughput.
Num Clients Displays the number of clients on the
network.
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Chapter 10: UniFi Security Gateway Details
UniFi Security Gateway –
Configuration
Click Configuration to configure the alias, WAN settings,
and port forwarding entries. You can also move the
Gateway to another site.
Config
Alias Displays the customizable name or identifier of the
Gateway. The is also known as the host name. Alias
Apply Click to save the change.Apply
WAN
Connection Type Select the Internet connection type for
your service.
The use of the Dynamic Host Using DHCP
Configuration Protocol (DHCP) is the default. The
Gateway automatically acquires network settings from
the service providers DHCP server.
- Preferred DNS Enter the IP address of the service
provider’s primary DNS server.
- Alternate DNS Enter the IP address of the service
provider’s secondary DNS server.
Click to save changes.Apply Apply
The service provider assigns fixed network Static IP
settings to your service for manual entry. Enter the
following information:
- Enter the Internet IP address of the IP Address
Gateway.
- Enter the subnet mask of the Gateway.Subnet Mask
- Enter the IP address of the service providers Router
gateway router.
- Preferred DNS Enter the IP address of the service
provider’s primary DNS server.
- Alternate DNS Enter the IP address of the service
provider’s secondary DNS server.
Click to save changes.Apply Apply
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Forget This Gateway
Forget Click to remove the Gateway from
management by the UniFi Controller software and reset it
to factory default settings.
Note: Use caution when clicking Forget. This will
restore the Gateway to factory default settings while
it is in a state.Connected
Move to To move the Gateway, select another site from
the drop-down menu.
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Chapter 11: UniFi Switch Details
Chapter 11: UniFi Switch
Details
A UniFi Switch hyperlink opens the UniFi Switchs Details
window either in the tab or as a separate popup Properties
window. You can always dock this window in the Properties
tab or detach it as a separate window.
The top of the window displays the device icon and name
(or MAC address).
Properties
The tab is hidden by default. To display it, click Properties
the icon. The properties Properties tab appears on the
right side of the screen. Devices
Information about each selected device appears as a
popup within this tab.
Close Click to close the tab and client Properties
popups.
Minimize Click to display the clients as drop-down
rows.
Each row displays the following:
Displays the icon(icon)
of the device (the icon will vary
depending on the model).
Name/MAC Address Displays the hostname, alias, or
MAC address of the device.
Click to display the device information.Display
Click to display the same information in a Detach
separate popup screen that can be moved anywhere
within the browser screen.
Click to close the device popup.Close
Hide Click to hide the tab but allow the Properties
device popups to remain accessible from this tab.
The top part of the window displays the connection status:
Pending Approval Default state, available for adoption.
Indicates a managed connection.Connected
Indicates no connection.Disconnected
The ports display their status:
Indicates a 10/100 Mbps connection.
Indicates 10/100 Mbps connection with PoE.
Indicates a 1000 Mbps connection.
Indicates 1000 Mbps connection with PoE.
Indicates no connection.
Place your cursor over a port to view the following:
Displays the port number.Port
Displays the name of the port.Name
Displays the connection speed and duplex Status
mode.
Displays the amount of data transmitted.TX
Displays the amount of data received.RX
(Not applicable to the SFP ports.) Displays the PoE PoE
setting:
- PoE is disabled.Off
- 24V Passive 24V passive PoE is enabled.
- Power output is displayed in watts.__W
- 802.3at/af devices can be plugged in and PoE+
automatically receive PoE.
Displays the networks/VLANs that Networks/VLANs
the port belongs to.
There are three clickable tabs:
“UniFi Switch – Details” on page 62
“UniFi Switch – Ports” on page 63
“UniFi Switch – Configuration” on page 64
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The bottom of the window has three buttons:
Click Locate to flash the System LED on the
Switch and the Switch’s icon on the tab so you can Map
locate it. The LED will flash until the Locate button is
clicked again. (The icon on the tab will flash three Map
times and stop.)
Click Restart to restart the Switch.
If a software upgrade is available for the Upgrade
Switch, click to install the latest UniFi firmware
on the Switch. The will appear as Status Upgrading until
the process is complete and the Switch reconnects to
the UniFi Controller software.
UniFi Switch – Details
Click to display the device specifics, connection Overview
details, and uptime.
Overview
MAC Address Displays the MAC address or unique
hardware identifier of the Switch.
Model Displays the model name of the Switch.
Version Displays the version number of the Switchs
firmware.
IP Address Displays the IP address of the Switch.
Power Consumption Displays the amount of power used
by the Switch.
Uptime Displays the duration of time the Switch has been
running without interruption.
Uplink
Port Displays the port number.
Uplink Displays the name or MAC address of the uplink
device. You can click the name to get additional details.
Speed Displays the connection speed in Mbps.
Duplex Displays the mode, Full Duplex Half Duplex or .
Down Pkts/Bytes Displays the amount of data
downloaded as packets and bytes.
Up Pkts/Bytes Displays the number of packets and total
bytes uploaded by thedevice.
Activity Displays the level of activity in Bytes per second.
Downlinks
Port Displays the number of the connected port.
Device Displays the name or MAC address of the
downlink device. You can click the name to get additional
details.
Model Displays the model number of the downlink
device.
Status Displays the connection speed and duplex mode.
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Advanced Options Click the icon to display the
following:
Select the operation mode for this port.Operation
- Switching The default mode.
- The network traffic of this port will receive Mirroring
the mirrored traffic from the port listed below for
analysis:
Mirroring Port Enter the number of the port that
will be mirrored.
- Aggregate A port channel, also known as a Link
Aggregation Group (LAG), combines multiple links
into a single logical link (single IP address) for load
balancing and/or redundancy. If you select this
option, then this port becomes the start port of the
aggregate link.
Aggregate Ports Enter the end port number of the
LAG. (Two to four ports are permitted per LAG.)
Click to save changes.Apply Apply
Click to discard changes.Cancel Cancel
UniFi Switch – Configuration
Click Configuration to configure the alias, network/VLANs,
services, and network settings. You can also move the
Switch to another site.
Alias
Alias Displays the customizable name or identifier of the
Switch. The is also known as the host name. Alias
Apply Click to save changes.Apply
Networks/VLANs
Create Click to add a new entry. Go to “Create
New Network/VLAN” on page 65.
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Enable Flow Control Disabled by default. Flow
Control allows the port to manage data rates in case
the sending and receiving devices use different data
transmissionrates.
Apply Click to save changes.Apply
Network
Configure IP Select the Internet connection type for your
service.
The use of the Dynamic Host Using DHCP
Configuration Protocol (DHCP) is the default. The AP
automatically acquires network settings from the
network’s DHCP server.
Click to save changes.Apply Apply
Assign fixed network settings to the Switch. Static IP
Enter the following information:
- Enter the IP address for the Switch.IP Address
- Enter the subnet mask of the Switch.Subnet Mask
- Enter the IP address of the gateway (for Gateway
example, the UniFi Security Gateway).
- Preferred DNS Enter the IP address of the primary
DNS server.
- Alternate DNS Enter the IP address of the secondary
DNS server.
- Enter the Fully Qualified Domain Name DNS Suffix
(FQDN) without the hostname.
Click to save changes.Apply Apply
Forget This Switch
Forget Click to remove the Switch from
management by the UniFi Controller software and reset it
to factory default settings.
Note: Use caution when clicking Forget. This will
restore the Switch to factory default settings when it
is in a state.Connected
Move to To move the Switch, select another site from the
drop-down menu.
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Chapter 12: UniFi Access Point Details
Chapter 12: UniFi Access Point
Details
A UniFi AP hyperlink opens the UniFi APs window Details
either in the tab or as a separate popup window. Properties
You can always dock this window in the tab or Properties
detach it as a separate window.
The top of the window displays the device icon and name
(or MAC address).
Properties
The tab is hidden by default. To display it, click Properties
the icon. The properties Properties tab appears on the
right side of the screen. Devices
Information about each selected device appears as a
popup within this tab.
Close Click to close the tab and client Properties
popups.
Minimize Click to display the clients as drop-down
rows.
Each row displays the following:
Displays the icon(icon)
of the device (the icon will vary
depending on the model).
Name/MAC Address Displays the hostname, alias, or
MAC address of the device.
Click Display to display the device information.
Click to display the same information in a Detach
separate popup screen that can be moved anywhere
within the browser screen.
Click to close the device popup.Close
Hide Click to hide the Properties tab but allow the
device popups to remain accessible from this tab.
The upper part of the window displays the connection
status:
Pending Approval Default state, available for adoption.
Indicates a wired connection.Connected
Indicates a wireless connection.Connected (wireless)
Note: The UAP-AC and UAP-AC Outdoor do not
support wireless uplinks for this release.
Not in the default state but not Managed by Other
controlled by the current UniFi Controller.
To establish a connection to the UniFi Isolated
Controller, perform one of the following actions:
• Reconnect the AP to the gateway or router.
• Connect an Ethernet cable from the Secondary
Ethernet Port (if available) of the isolated AP to the
Secondary Ethernet Port (if available) of another UniFi
AP that is connected to the gateway or router.
• Establish a wireless uplink to a wired AP.
To establish a connection to the UniFi Disconnected
Controller, perform one of the following actions:
• Reconnect the AP to the gateway or router.
• Connect an Ethernet cable from the Secondary
Ethernet Port (if available) of the isolated AP to the
Secondary Ethernet Port (if available) of another UniFi
AP that is connected to the gateway or router.
• Establish a wireless uplink to a wired AP.
There are four clickable tabs:
“UniFi Access Point – Details” on page 68
“UniFi Access Point – Users” on page 70
“UniFi Access Point – Guests” on page 70
”UniFi Access Point – Configuration” on page 71
The bottom of the window has three buttons:
Click Locate to flash the LED on the AP and the
AP’s icon on the tab so you can locate it. The LED Map
will flash until the Locate button is clicked again. (The
icon on the tab will flash three times and stop.)Map
Click Restart to restart the AP.
If a software upgrade is available for the AP, Upgrade
click to install the latest UniFi firmware on
the AP. The will appear as until the Status Upgrading
process is complete and the AP reconnects to the UniFi
Controller software.
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UniFi Access Point – Details
Click to display the device specifics, connection Overview
details, uptime, and user statistics.
Overview
MAC Address Displays the MAC address or unique
hardware identifier of the AP.
Model Displays the model name of the AP.
Version Displays the version number of the AP’s firmware.
IP Address Displays the IP address of the AP.
Uptime Displays the duration of time the AP has been
running without interruption.
# Users Displays the number of users connected to the
primary network.
# Guests Displays the number of users connected to the
guest network.
Uplink (Wire)
If your AP has a wired uplink connection, click Uplink
(Wire) to display details about the wired uplink.
Speed Displays the connection speed in Mbps.
Duplex Displays the mode, Full Duplex Half Duplex or .
Uplink Displays the name, alias, or MAC address of the
switch or other uplink device being used by the AP. You
can click the name to get additional details on the device.
Down Pkts/Bytes Displays the amount of data
downloaded as packets and bytes.
Up Pkts/Bytes Displays the amount of data uploaded as
packets and bytes.
Activity Displays the level of activity in Bytes per second.
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Uplink (Wireless)
If your AP has a wireless uplink connection, click Uplink
(Wireless) to display details about the wireless uplink.
Uplink AP Displays the name, alias, or MAC address of the
uplink AP. You can click the name to get additional details
on the uplink AP.
Signal Displays the percentage of signal strength
between the two APs.
TX Rate Displays the transmit rate.
RX Rate Displays the receive rate.
Down Pkts/Bytes Displays the amount of data
downloaded as packets and bytes.
Up Pkts/Bytes Displays the amount of data uploaded as
packets and bytes.
Activity Displays the level of activity in Bytes per second.
Downlink
The wireless APs currently connected to the wired AP are
displayed.
Note: will only be visible under the Downlinks Details
tab when a wireless AP is connected.
AP Displays the name, alias, or MAC address of the
downlink AP. You can click the name to get additional
details on the device.
Signal Displays the percentage of signal strength
between the two APs.
Actions Click a button to perform the desired action:
Remove Remove the wireless AP from the wired AP.
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Radio (11N/B/G) or Radio (11N/A/AC)
Click or to display the Radio (11N/B/G) Radio (11N/A/AC)
channel and transmit/receive statistics.
Channel Displays the channel being used.
Transmit Power Displays the EIRP in dBm.
Note: If the device has an external antenna, you can
place the mouse over the icon for additional details.
TX Pkts/Bytes Displays the amount of data transmitted
as packets and bytes.
RX Pkts/Bytes Displays the amount of data received as
packets and bytes.
TX Retry/Dropped Displays the percentage of transmit
packets that needed to be re-sent and the percentage of
packets that were dropped.
RX Retry/Dropped Displays the percentage of receive
packets that needed to be re-sent and the percentage of
packets that were dropped.
# Users Displays the number of users connected to the
primary network.
# Guests Displays the number of guests connected to the
guest network.
UniFi Access Point – Users
Name Displays the hostname, alias, or MAC address of the
connected client. You can click the name to get additional
details; see “Client Details” on page 79 for more
information.
WLAN Displays the name or SSID of the wireless network
in use.
Signal Displays the percentage of signal strength
between the user and AP.
TX Displays the transmit rate.
UniFi Access Point – Guests
Name Displays the hostname, alias, or MAC address of the
connected client. You can click the name to get additional
details; see “Client Details” on page 79 for more
information.
WLAN Displays the name or SSID of the wireless network
in use.
Signal Displays the percentage of signal strength
between the guest and AP.
TX Displays the transmit rate.
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UniFi Access Point – Configuration
Change device configuration settings.
Alias
Alias Enter or edit the customizable name or identifier of
the AP. The is also known as the host name.Alias
Apply Click to save the change.Apply
Radios
Channel Select the appropriate settings:
Select a channel number or Auto/(channel number)
keep the default, . Auto
Select for 20 MHz operation or HT20/HT40 HT20 HT40
for 40 MHz operation.
Note: If the AP is part of a Zero Handoff WLAN
Group, the settings are chosen for you and Channel
cannot be changed.
TX Power By default the transmit power is set to . Auto
You can also manually select the following:
The highest TX power available.High
Halfway between and .Medium High Low
The lowest TX power available.Low
Custom Custom setting that you specify in the field
provided. The field also appears:Antenna Gain
- Specify the antenna gain for your Antenna Gain
custom setting.
Apply Click to save your changes.Apply
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WLANs
You can deploy multiple wireless networks organized into
WLAN groups on different APs.
WLAN Group Select the appropriate group from the
drop-down menu.
Name Displays the network name or SSID of the available
wireless network.
Overrides Displays the SSID override information applied
to the wireless network.
Actions Click a button to perform the desired action:
Click to enable a VLAN (Virtual Override Override
Local Area Network), set the VLAN ID, and enter the SSID
override name to apply to the wireless network.
Note: The option is not available for a Override
Zero Handoff WLAN Group.
Override
Enabled Select the checkbox to enable override settings
on the AP
VLAN Select the checkbox to enable the VLAN.
The VLAN ID is a unique value assigned Use VLAN ID
to each VLAN on a single device. Enter a value between
2 and 4095. For example, in a large deployment where
there are multiple buildings, you can use a different
VLAN ID for each building while all of the VLANs remain
on the same corporate network.
SSID Enter the SSID override name to apply to the
wireless network.
PSK If the WPA-Personal security option has been
applied to the WLAN under > , Settings Wireless Networks
then the Pre-Shared Key (PSK) for the SSID specified will
automatically appear in this field.
Actions Click a button to perform the desired action:
Click to save changes.Apply Apply
Click to remove any overrides that Restore Restore
were applied to the selected wireless network.
Click Cancel Cancel to discard changes.
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Network
Configure IP Select the Internet connection type for your
service.
Enabled by default. The AP automatically Using DHCP
acquires network settings from the network’s Dynamic
Host Configuration Protocol (DHCP) server.
Click to save the change.Apply Apply
Assign fixed network settings to the AP. Enter Static IP
the following information:
- Enter the IP address for the AP.IP Address
- Enter the subnet mask of the AP.Subnet Mask
- Enter the IP address of the gateway (for Gateway
example, the UniFi Security Gateway).
- Preferred DNS Enter the IP address of the primary
DNS server.
- Enter the IP address of the secondary Alternate DNS
DNS server.
- Enter the Fully Qualified Domain Name DNS Suffix
(FQDN) without the hostname.
Click to save changes.Apply Apply
Wireless Uplinks
When an AP is not connected by a wire, the Wireless
Uplinks section lists potential uplink APs that can be
selected to establish a wireless connection.
AP Displays the hostname, alias, or MAC address of
the potential Uplink AP. You can click the name to get
additional details.
Channel Displays the channel in use for wireless
communication.
Signal Displays the percentage of signal strength.
Actions Click a button to perform the desired action:
Click to connect the wireless AP to the Select Select
wired AP.
Remove Click Remove to remove the wired AP from
this list.
Note: An AP can only uplink to another AP using the
same radio band. For example, the UAP-Outdoor 5G
can only uplink to another UniFi AP using the 5GHz
radio band.
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Access Point - Isolated/Disconnected
When an AP is in an or state, you can Isolated Disconnected
re-establish a connection to the UniFi Controller software
using one of three methods:
Reconnect the AP to the gateway/router.
Connect an Ethernet cable from the Secondary Ethernet
Port (if available) of the isolated AP to the Secondary
Ethernet Port (if available) of another UniFi AP that is
connected to the gateway/router.
Establish a wireless uplink to a wired AP. See “Wireless
Uplinks” on page 73 to find, select, and connect to a
wired AP.
In an or state, the tab displays Isolated Disconnected Map
the AP icon with a red/orange LED and disconnected
icon.
The LED on the actual device will be steady green or blue
with occasional flashing. This AP doesn’t provide any
wireless service.
Note: Do not use the Forget this AP option when the
AP is in an or state. If you do, Isolated Disconnected
then the only way to make the AP accessible from
the UniFi Controller is to take it down and connect it
by wire.
Access Point - Managed by Other
The state indicates that the AP is not Managed by Other
in the default state but it is not controlled by the UniFi
Controller.
Overview
MAC Address Displays the MAC address of the AP.
Model Displays the model number.
Version Displays the version of software used on the AP.
Last Seen Displays the amount of time that has passed
since the Access Point was last seen.
Advanced Options
IP Displays the IP address and SSH port of the AP.
Username Enter the SSH Username for management
access. This is the you configured in Device Username
“Settings > Site” on page 6.
Password Enter the SSH Password for management
access. This is the Device Password you configured in
“Settings > Site” on page 6.
Inform URL This tells the AP where to look for the UniFi
Controller. The URL will be automatically displayed but
you may need to verify its accuracy as the system may
have multiple interfaces.
Adopt Click to adopt the AP so you can manage it Adopt
using the UniFi Controller software.
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Access Point - Pending Approval
The Pending Approval state indicates that the Access Point
is in the default state and is available for adoption.
MAC Address Displays the MAC address of the AP.
Model Displays the model number.
Version Displays the version of software used on the AP.
Last Seen Displays the amount of time that has passed
since the AP was last seen.
Adopt Click to adopt the AP so you can manage it Adopt
using the UniFi Controller software.
Forget This AP
Forget Click to remove the AP from
management by the UniFi Controller software and reset it
to factory default settings.
Note: Use caution when clicking Forget. This will
restore the AP to factory default settings when it is
in a state. Do not use the Connected Forget option
when the AP is in an or state. If Isolated Disconnected
you do, the only way to make the AP accessible from
the UniFi Controller is to take it down and connect
by wire.
Move to To move the AP, select another site from the
drop-down menu.
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Chapter 13: UniFi VoIP Phone Details
UniFi VoIP Phone – Configuration
Click Configuration to reset the Phone to its factory
default settings. To make other changes, go to Add Click
this option to set up a new number. The Ceate New
Number screen appears:” on page 17 for more
information.
Forget This Switch
Forget Click to remove the Phone from
management by the UniFi Controller software and reset it
to factory default settings.
Note: Use caution when clicking Forget. This will
restore the Phone to factory default settings when it
is in a state.Connected
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Chapter 14: Client Details
Chapter 14: Client Details
A client hyperlink opens the client’s window either Details
in the tab or as a separate popup window. Properties
You can always dock this window in the tab or Properties
detach it as a separate window.
The top of the window displays the device icon and name
(or MAC address).
Properties
The tab is hidden by default. To display it, click Properties
the icon. The properties Properties tab appears on the
right side of the screen. Devices
Information about each selected client appears as a
popup within this tab. The information varies depending
on whether the client is wired or wireless:
Wireless Client – Details
“Wired Client – Details” on page 81
Close Click to close the tab and client Properties
popups.
Minimize Click to display the clients as drop-down
rows.
Each row displays the following:
Displays the icon(icon)
of the device (the icon may vary
depending on the device type).
Name/MAC Address Displays the hostname, alias, or
MAC address of the device.
Click to display the device information.Display
Click to display the same information in a Detach
separate popup screen that can be moved anywhere
within the browser screen.
Click to close the device popup.Close
Hide Click to hide the tab but allow the Properties
device popups to remain accessible from this tab.
There are four clickable tabs:
Details
Statistics
History
Configuration
The bottom of the window has three buttons:
Click Block to block this client from accessing
the network.
Click Reconnect to reconnect a user that has
been previously blocked.
(Available for only.) Click Unauthorize Guests
to block guest access and disconnect the
client.
Wireless Client – Details
MAC Address Displays the MAC address or unique
hardware identifier of the client.
Hostname Displays the customizable name or identifier
of the client.
IP Address Displays the IP address of the client.
Uptime Displays the duration of time the client has been
connected.
Connected AP Displays the hostname, alias, or MAC
address of the UniFi AP. You can click the name to get
additional details; see “UniFi Access Point Details” on
page 67 for more information.
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Wireless Client – Statistics
ESSID Displays the name of the wireless network.
Connected AP Displays the name or MAC address of the
AP being used by the client. You can click the name to get
additional details on the AP.
Channel Displays the channel being used.
Signal Displays the percentage of signal strength
between the AP and client.
TX Rate Displays the transmit rate.
RX Rate Displays the receive rate.
Power Save Displays the status of the power save mode.
Activity Displays the level of activity in Bytes per second.
Down Pkts/Bytes Displays the amount of data
downloaded as packets and bytes.
Up Pkts/Bytes Displays the amount of data uploaded as
packets and bytes.
Wireless Client – History
Config
Date/Time Displays the date and time of the connection.
Duration Displays the duration of the connection.
Down Displays the total amount of data downloaded by
the client.
Up Displays the total amount of data uploaded by
theclient.
Wireless Client – Configuration
Config
Alias Allows you to change the hostname of the client.
Note Allows you to enter comments about the client.
Once saved, the client will be designated as a “Noted”
client on the tab.Clients
User Group Allows you to assign the client to a User
Group. User Groups are set up under the tab > Settings
User Groups option (see “Settings > User Groups” on
page 15 for more information). The default User Group
is .Automatic
Apply Click to save changes.Apply
IP Config
Fixed IP Select this option to assign a static IP address to
the client, and configure the settings below. If you want
the local DHCP server to assign an IP address to the client,
remove the checkmark.
Select the appropriate network from the Network
drop-down list.
Enter the local IP address.IP
Apply Click to save changes.Apply
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Debug
Device Type Displays the type of device. If it is offline,
“Unknown” is displayed.
Wired Client – Details
MAC Address Displays the MAC address or unique
hardware identifier of the client.
Hostname Displays the customizable name or identifier
of the client.
IP Address Displays the local IP address of the client.
Uptime Displays the duration of time the client has been
connected.
Network Displays the network used by the client.
Port Displays the name and port of the UniFi device
being used by the client. You can click the name to get
additional details on the UniFi device.
Wired Client – Statistics
Network Displays the network used by the client.
Port Displays the name and port of the UniFi device
being used by the client. You can click the name to get
additional details on the UniFi device.
Activity Displays the level of activity in Bytes per second.
Down Pkts/Bytes Displays the amount of data
downloaded as packets and bytes.
Up Pkts/Bytes Displays the amount of data uploaded as
packets and bytes.
Wired Client – History
Config
Date/Time Displays the date and time of the connection.
Duration Displays the duration of the connection.
Down Displays the total amount of data downloaded by
the client.
Up Displays the total amount of data uploaded by
theclient.
83
UniFi® Controller User Guide
Ubiquiti Networks, Inc.
Chapter 15: Hotspot Manager
Chapter 15: Hotspot Manager
Hotspot Manager includes four main tabs when accessed
by the UniFi Controller admin account. For details on a
specific tab, refer to the appropriate section.
“Wireless Guests” on page 84
“Payments and Transactions” on page
84
“Vouchers” on page 85
“Operator Accounts” on page 86
The UniFi Controller admin can create operator accounts
for the Hotspot Manager. Operator accounts are designed
for use by hotels or other businesses to service guests
and have no access to other UniFi administrative features.
Operator accounts will have access to three tabs after
login: , Guests Payments Vouchers, and .
Items per page Select how many results are displayed
per page: , , , or . 10 50 100 200
On any sub-tab, you can click any of the column headers
to change the list order.
If there is more than one page of entries to display, a
vertical scroll bar will appear on the right; use it to display
additional entries.
If there is more than one page of entries to display, click
the navigation controls or page numbers at the bottom
right of the screen to display different pages.
To access the Hotspot Manager, go to > Settings
Guest Control Go to Hotspot Manager, and click . See
“Hotspot” on page 13 for more information.
The UniFi Hotspot Manager login screen will appear. Enter
the username and password in the appropriate fields and
clickLOG IN.

Produktspecifikationer

Varumärke: Ubiquiti Networks
Kategori: Åtkomstpunkt
Modell: UniFi UAP-AC-EDU

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