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Digi EX15
User Guide
Revision history 90002344
Revision Date Decription
A April 2019 Initial release of the Digi EX15 User Guide.
B September 2019 Firmware release 19.8.1.43.
nChanges to passthrough mode configuration.
Trademarks and copyright
Digi, Digi International, and the Digi logo are trademarks or registered trademarks in the United
States and other countries worldwide. All other trademarks mentioned in this document are the
property of their respective owners.
© 2019 Digi International Inc. All rights reserved.
Disclaimers
Information in this document is subject to change without notice and does not represent a
commitment on the part of Digi International. Digi provides this document “as is,” without warranty of
any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or
merchantability for a particular purpose. Digi may make improvements and/or changes in this manual
or in the product(s) and/or the program(s) described in this manual at any time.
Warranty
To view product warranty information, go to the following website:
www.digi.com/howtobuy/terms
Customer support
Gather support information: Before contacting Digi technical support for help, gather the following
information:
Product name and model
Product serial number (s)
Firmware version
Operating system/browser (if applicable)
Logs (from time of reported issue)
Trace (if possible)
Description of issue
Steps to reproduce
Contact Digi technical support: Digi offers multiple technical support plans and service packages.
Contact us at +1 952.912.3444 or visit us at www.digi.com/support.
Digi EX15 User Guide 2
Feedback
To provide feedback on this document, email your comments to
techcomm@digi.com
Include the document title and part number (Digi EX15 User Guide, 90002344 B) in the subject line of
your email.
Digi EX15 User Guide 3
Contents
Welcome
Package contents 8
Hardware features 11
Plug-in LTE modem 12
Device status LEDs 13
LTE status indicators 14
Signal strength indicators 15
Signal bars explained 15
Initial setup
Site survey 18
Site survey troubleshooting 18
Physical installation 19
Connecting to the site network with local power 19
Connecting to the site network with remote power 19
Remote power troubleshooting 19
Network integration 20
Default settings 21
Configuring the device 21
Network managed configuration 21
Local configuration 22
Local device management 22
Define a custom APN 22
Enable router mode 23
Serial port setup
Connecting to the serial port 25
Serial port pinout and use 26
Getting started with aView
About aView 28
Viewing and editing group configurations 28
Upgrading firmware 28
Using remote commands 29
Learn more 29
Digi EX15 User Guide 4
Package contents
Item Description
Digi EX15 unit
Digi 1002-CM unit
Note The 1002-CM unit included in your box may be
branded for Digi Accelerated rather than for Digi.
CM unit anchor screws
n1 Phillips head
n1 hex head
CM unit cover plate
Cellular antennas (2)
Digi EX15 User Guide 8
Welcome Package contents
Digi EX15 User Guide 10
Item Description
Mounting bracket
Ceiling rail clips, narrow (2)
Ceiling rail clips, wide (2)
Screws (2)
Drywall anchors (2)
Zipties (2)
Welcome Hardware features
Digi EX15 User Guide 11
Hardware features
1. PortLAN/PoE
2. PortWAN
3. SIM Button
The SIM button is used to manually toggle between the two SIM slots included in the CM module.
4. SERIAL Port
5. ERASEButton
The ERASE button is used to perform a device reset, and it has three modes:
a. Configuration reset ERASE: Pressing the button one time will reset the device configurations to
the factory default. It will not remove any automatically generated certificates and keys.
b. : After the device reboots from the first button press, press the buttonFull device reset ERASE
again before the device is connected to the internet to also remove generated certificates/keys.
c. Firmware reversion: Press and hold the ERASE button and then power on the device to boot to
the version of firmware that was used prior to the current version.
6. Power Socket
Welcome Plug-in LTE modem
Digi EX15 User Guide 12
7. LTE connection indicator
8. LTE signal strength
9. LAN/WAN indicator
10. SIM 1/2 indicator
Plug-in LTE modem
There is a label on the bottom of the Digi EX15 that indicates the plug-in modem IMEI number.
(The modem is referred to as the Digi 1002-CM.)
Verify the IMEI number is an exact match to that on the plug-in modem itself, as well as the label on
the device's packaging.
1. Identify the SIM 1 and SIM 2 slots. If using only one SIM card, insert it into SIM 1. A second SIM may be
inserted into slot SIM 2 for an alternate wireless carrier.
2. With the antennas SMA connectors pointing outward, slide the Digi 1002-CM modem into the Digi EX15
Welcome Device status LEDs
Digi EX15 User Guide 13
cellular extender. A clicking sound will indicate it is properly inserted.
3. Slide the white plastic plate over the antenna connectors to cover the plug-in modem as shown; it will
clip into place.
4. Affix the cellular antennas to the two connectors protruding from the device.
Note Be sure to use the plate with the cut outs for the antenna connectors.
To remove the plug-in LTE modem, pinch the two vertical sides of the white clip (as shown below) and
slide out the modem.
Device status LEDs
Once power has been established, your device will initialize and attempt to connect to the network.
Device initialization may take 30-60 seconds. By default your Digi EX15 will attempt to use DHCP to
establish an Internet connection either through its cellular modem or the ethernet port .
1. Cellular connectivity status is indicated by the color-coded LTE light.
2. Indicator lights on the Wireless Strength Indicator show you the cellular network signal strength.
3. Ethernet connections are confirmed via the light corresponding to the Digi EX15 port number.
Welcome LTE status indicators
Digi EX15 User Guide 14
LTE status indicators
Welcome Signal strength indicators
Digi EX15 User Guide 15
Signal strength indicators
The weighted dBm measurements are negative numbers, meaning the smaller negative values
denote a larger number. So, for example, a -85 is a better signal than -90.
Note For more information regarding how signal strength is calculated and subsequently displayed via
the LED indicators, refer to Signal bars explained.
Signal bars explained
The LTE signal status bars are calculated using various algorithms based on the network type it is
connected to. For 4G LTE, the RSRP, SNR, and RSSI values are all factored in to determine the
reported signal strength bars. For 3G networks (including HSPA+) and 2G networks, the signal
strength bars are determined by the RSSI value.
4G LTE algorithm
Determine RSRP, SNR, and RSSI values separately, using the following
RSRP > -85, rsrp_bars=5
-95 < RSRP <= -85, rsrp_bars=4
-105 < RSRP <= -95, rsrp_bars=3
-115 < RSRP <= -105, rsrp_bars=2
-199 < RSRP <= -115, if we're connected to the cellular network, rsrp_bars=1,
if not rsrp_bars=0
If RSRP <= -199, then use RSSI as the value and run it through the same algorithm described above.
SNR >= 13, snr_bars=5
4.5 <= SNR < 13, snr_bars=4
1 <= SNR < 4, snr_bars=3
Welcome Signal bars explained
Digi EX15 User Guide 16
-3 < SNR < 1, snr_bars=2
-99 < SNR <= -3, if we're connected to the cellular network, snr_bars=1, if not
snr_bars=0
Once the snr_bars and rsrp_bars are determined, use the lesser of the two. That is the reported
signal strength bars.
3G algorithm
Determine RSSI signal strength.
RSSI > -80, bars=5
-90 < RSSI <= -80, bars=4
-100 < RSSI <= -90, bars=3
-106 < RSSI <= -100, bars=2
RSSI <= -106, if we're connected to the cellular network, bars=1, if not bars=0
bars is then reported as the signal strength bars.
2G algorithm
Determine RSSI signal strength.
RSSI > -80, bars=5
-89 < RSSI <= -80, bars=4
-98 < RSSI <= -89, bars=3
-104 < RSSI <= -98, bars=2
RSSI <= -104, if we're connected to the cellular network, bars=1, if not bars=0
bars is then reported as the signal strength bars.


Produktspecifikationer

Varumärke: Digi
Kategori: Router
Modell: EX15

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