Epson ColorPage 8000 Bruksanvisning
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Printed on recycled paper with at least 10% post-consumer content.
EPSON® ColorPage 8000
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Copyright © 1999 by Epson America, Inc.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use
with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
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EPSON and EPSON ESC/P are registered trademarks and ESC/P 2 is a trademark of SEIKO EPSON
CORPORATION.
SelecType and FX are trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
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Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options
or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by SEIKO EPSON CORPORATION.
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This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures.
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
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The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
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This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada.
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control panel face-down tray stopper
multipurpose
tray
front cover
paper cassette
extension tray
output path cover
fuser unit
face-up tray
power switch
AC inlet
connector
cover
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Introduction
How To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using This Printer Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Energy-saving Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Laser Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Internal Laser Radiation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CDRH Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ozone Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Laser Printer Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1 Handling Paper
Selecting Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Choosing a Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Selecting an Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Loading Paper in the Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Loading Paper in the Multipurpose Tray . . . . . . . . . . . . . . . . . . . . . 1-8
Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Printing on EPSON Color Laser Transparencies . . . . . . . . . . . . 1-11
Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Printing on Card Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Printing on Non-standard Size Paper . . . . . . . . . . . . . . . . . . . . . 1-15
2 Monitoring the Printer
Using the Control Panel to Monitor the Printer . . . . . . . . . . . . . . . . 2-1
Monitoring Normal Printer Operation . . . . . . . . . . . . . . . . . . . . 2-2
Saving Power in Standby Modes . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Checking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Printing Test Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Checking Toner Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Checking the Number of Pages Printed . . . . . . . . . . . . . . . . . . . 2-6
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P T Pri t g n in e ts a es . . . . . . . . . . . . . . . . . . . -g . . . . . . . . . . . . . . . . 5 2
Cl ar g per J s . . . . . . . . . . . . . . . . . . . . . -3e in Pa am . . . . . . . . . . . . . . . . 5
C Cl aring t e P pee h a r assette n Pa er P th (Fe d J m . . .a d p a e a ) . . . . 5 4 -
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Instal i g e ry o ules . . . . . . . . . . . . . . . . . A 1l n M mo M d . . . . . . . . . . . . . . -
I a Instal i g l n n nter ace ard . . . . . . . . . . . . . . . . . A 5f C . . . . . . . . . . . . . . . -
B Spec c t o si if a i n
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Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . -2 . . . . . . . . . . . . . . . . . . . . . B
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Pa a I ar llel nterf ce . . . . . . . . . . . . . . . . . . . . . . -4 . . . . . . . . . . . . . . . . . . B
Usin the ECP o e in Wind ws 95/9 . . . . . . . . B 5g M d o 8 . . . . . . . . . . -
Opt o s d s a es . . . . . . . . . . . . . . . . . -6i n an Con um bl . . . . . . . . . . . . . . . B
Paper S urc s . . . . . . . . . . . . . . . . . . . . . . -6 o e . . . . . . . . . . . . . . . . . B
Co a les . . . . . . . . . . . . . . . . . . . . . . -6nsum b . . . . . . . . . . . . . . . . . B
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The EPSON® ColorPage 8000 printer is the ideal output device for creative
workgroup concepts and comprehensives. You can print up to 200 full-bleed
11 × 17-inch comps per day at the same quality as the best color copiers, for
a fraction of the price. Proprietary ASIC’s (application-specific integrated
circuits) ensure consistent printing in a range of temperature and humidity
conditions.
The ColorPage 8000’s media handling flexibility lets you print on paper
from 4 × 6 inches up to 13 × 19 inches, including transparencies and card
stock. With a standard 150-sheet paper tray, 250-sheet paper cassette, and
optional 3-cassette paper unit, you can have 1,150 sheets of paper available
for printing in five different sizes.
With the large capacity paper unit and the RIP Station 5000 PostScript
®
Level 3 server, the ColorPage 8000 is a complete color printing system for
creative workgroups.
The high performance EFI Fiery® RIP supports a variety of network
configurations and protocols, with full compatibility for Macintosh,
®
Microsoft® Windows®98, Windows 95, Windows NT, and UNIX®
computers. The RIP provides full multitasking for simultaneous spooling,
PostScript processing, and printing. Standard base color rendering
dictionaries for 3M™ MatchPrint
™ III, Fuji® Color-Art, and DuPont®
WaterProof are included.
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2 |Introduction
How To Use Your Manuals
This guide is part of a set, which also includes the documentation listed
below.
• The EPSON ColorPage 8000 Unpacking and Setup Guide describes how
to unpack the printer and install paper trays, toner cartridges, and other
parts.
•The EPSON ColorPage 8000 Quick Reference Guide provides a handy
summary of the procedures for daily use and printer maintenance—
loading paper, clearing jams, replacing toner cartridges and other
consumables. Attach it to your printer for easy reference.
If you have the RIP Station 5000 your documentation set includes
additional manuals for users and system administrators.
•The RIP Station 5000 Setup Guide describes how to unpack the RIP,
install user software and printer files from the User Software CD, and set
up printing. It also describes how to install printer files via the Internet.
•The RIP Station 5000 User Guide describes how to set printing options
and print to the RIP from Windows and Mac® OS computers.
•The User Addendum provides updated information about installing and
using the RIP Station software.
•The RIP Station 5000 Administrator Guide explains basic configuration
and administration of the RIP for the supported platforms and network
environments. It also includes guidelines for setting up UNIX,
Windows NT, and NetWare® servers to provide PostScript printing
services to clients.
•The RIP Station 5000 Color Printing Guide provides an introduction to
the basics of color theory. It includes practical color printing tips and
application-specific instructions.
•Release Notes provide last-minute product information and
workarounds for some of the problems you may encounter.
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Introduction |3
Using This
Printer Guide
This guide contains the following information:
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1 1 gives instructions for loading paper in the multipurpose tray and
cassettes and for printing on special media like transparencies and envelopes.
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2 2 explains how to monitor the printer’s status and respond to
warning and error messages on the printer’s control panel.
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33 describes how to configure the printer using the buttons on the
control panel.
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44 gives instructions for replacing toner cartridges and other
consumables and for cleaning and transporting the printer.
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55 provides troubleshooting tips and solutions for paper jams and
other printing problems you may have.
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A A gives instructions for adding memory to the printer and
installing optional interface cards.
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BB provides the technical details on your printer, optional paper
units, toner cartridges, and other consumables.
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Warnings, Cautions, and Notes
You’ll find this information throughout your manual:
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Warning
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4 |Introduction
Where To Get Help
For product information, service, or supplies, contact IKON Office
Solutions at the following number:
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ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this product
meets the ENERGY STAR guidelines for energy efficiency in Standby
Level 2 mode.
The EPA ENERGY STAR Office Equipment program is a voluntary
partnership with the computer and office equipment industry to promote
the introduction of energy-efficient personal computers, monitors, printers,
fax machines, and copiers in an effort to reduce air pollution caused by
power generation.
Energy-saving Tips
Here are a few tips you can use to be even more energy-wise:
•If your monitor isn’t ENERGY STAR compliant, turn it off when
you’re not using it.
•Turn off your computer, printer, and monitor each day when you are
done using them.
•Use the print preview option in your software so you can catch errors
before you print something.
•Send e-mail rather than distributing memos. Not only is this faster, but
you’ll save paper and storage space too.
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6 |Introduction
Laser Safety Information
This printer is certified as a Class 1 laser product under the U.S. Department
of Health and Human Services (DHHS) Radiation Performance Standard
according to the Radiation Control for Health and Safety Act of 1968. This
means that the printer does not produce hazardous laser radiation.
Since radiation emitted by the laser is completely confined within protective
housings and external covers, the laser beam cannot escape from the machine
during any phase of user operation.
Internal Laser Radiation
Maximum radiation power: 5.0 × 10-3 W
Wave length: 785 + 10/-15 nm
This is a Class IIIb Laser Diode Assembly that has an invisible laser beam.
The printer head unit is NOT A FIELD SERVICE ITEM. Therefore, the
printer head unit should not be opened under any circumstances.
CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food
and Drug Administration implemented regulations for laser products on
August 2, 1976. Compliance is mandatory for products marketed in the
United States. The label shown below indicates compliance with the CDRH
regulations and must be attached to laser products marketed in the United
States.
Warning
Use of controls, adjust-
ments, or performance of
procedures other than
those specified in this guide
may result in hazardous
radiation exposure.
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8 |Introduction
Laser Printer Precautions
This printer uses laser technology. The following list of precautions applies
whenever you use the laser printer. Even if you are familiar with other types
of printers, be sure to follow these precautions carefully to ensure safe,
efficient operation.
•Because the printer weighs approximately 154 lb (70 kg), you should
not attempt to lift or carry it by yourself. Four people should carry it,
lifting from the correct position. Refer to the instructions in the
Unpacking and Setup Guide.
•Never force the printer’s components into place. Although the printer is
designed to be sturdy, rough handling can damage it.
•Avoid touching the components inside the printer unless instructed to
do so in this guide.
•Be careful not to touch the fuser, which is marked CAUTION! HIGH
TEMPERATURE. If the printer has been in use, the fuser can be very
hot.
•When handling the toner cartridges, always set them on a clean, smooth
surface.
•Do not attempt to modify or take apart the toner cartridges. They
cannot be refilled.
•Try not to touch the toner and avoid all contact with your eyes.
•Do not dispose of the used toner cartridges, fuser oil roll, or waste toner
collector in fire, as they can explode and cause injury. Dispose of them
according to local regulations.
CAUTION! HIGH TEMPERATURE
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Introduction |9
•Do not use a toner cartridge for at least one hour after moving it from a
cool to a warm environment.
•Keep the fuser oil roll horizontal at all times. To avoid oil leakage and
reduced print quality, do not tilt the roll or let it touch anything.
•When removing the photoconductor unit, avoid exposing it to room
light any longer than necessary. The unit contains a light-sensitive
drum, which is the green cylinder that can be seen through the openings
in the unit. Exposure to light can damage the drum, causing dark or
light areas to appear on the printed page and reducing the service life of
the drum. If you need to keep the unit out of the printer for long
periods, cover it with an opaque cloth.
•Be sure not to scratch the surface of the drum. When you remove the
photoconductor unit from the printer, always set the unit on a clean,
smooth surface. Also, avoid touching the drum, since oils from your skin
can permanently damage its surface and may affect print quality.
•To get the best print quality, do not store the photoconductor unit in an
area subject to direct sunlight, dust, salty air, or corrosive gasses (such as
ammonia). Avoid locations subject to extremes or rapid changes of heat
or humidity. Also, be sure to keep the consumable components out of
the reach of children.
•Jammed paper can cause the printer to overheat. Do not leave jammed
paper in the printer.
photoconductor
unit
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Your printer provides several paper sources and output trays to handle a
variety of paper types and sizes ranging from 3.5 × 5.5 inches to 13 × 19
inches. If you have the large capacity paper unit, you can have up to
1,150 sheets of paper available for printing in five different sizes.
This chapter includes instructions for the following:
•Selecting paper and other media
•Choosing a paper path
•Loading paper in the cassette
•Loading paper in the multipurpose tray
•Printing on special media
Selecting Paper and Other Media
You can use the following types of paper and transparencies in your printer:
Paper or media Description
Plain paper 16 to 28 lb, (60 to 105 gsm) including letterhead and
recycled papers
Envelopes Envelopes that do not include tape; window envelopes
designed for laser printers only
Labels Labels designed for laser printers; backing sheet must be
completely covered by labels, with no gaps
Thick paper or
card stock
28 to 58.5 lb (105 to 220 gsm)
Transparencies EPSON color laser transparencies only
Chapter 1:
Handling
Paper
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1-2 |Handling Paper
Do not use the following paper in the printer:
•Special paper or media for ink jet printers
•Paper that has been printed by a laser printer (including the
ColorPage 8000), or by an ink jet printer or thermal transfer printer.
(Duplex printing is not supported.)
•Carbon paper, carbonless copy paper, thermal-sensitive paper,
pressure-sensitive paper, or acid paper
•Moist or dampened paper
•Coated paper or special-surface colored paper
•Paper too smooth or too slick, too rough, or paper that is different on
the front and back
•Paper that is folded, curled, wavy, torn, or uneven
•Paper that is attracted to static electricity
•Paper with an irregular shape, or without right angle corners
Choosing a Paper Path
The printer includes two built-in paper sources, the multipurpose tray and
the standard paper cassette. If you have the large capacity paper unit, you
have three additional paper cassettes. If you have the A3W paper cassette,
you can use it for A3W (12.9 × 17.8-inch) paper only.
Two output trays are available, the face-down tray for normal printing on
plain paper, and the face-up tray, which provides a straight-through paper
path from the multipurpose tray.
The following illustrations show the paper paths available:
multipurpose tray standard paper cassette
paper cassettes in large
capacity paper unit
1
1
1
11-
-
-
--3
3
3
33
Handling Paper |1-3
The following table shows the sizes and types of media and the number of
sheets you can print from the different paper sources:
By default, the printer automatically selects the paper source that contains
the size paper specified in your document or application. You can also select
a paper source in your printer properties or print dialog box.
With the auto paper source setting, the printer searches paper sources in the
following order:
•Standard cassette (LC1)
•If you have the large capacity paper unit:
LC2
LC3
LC4
•Multipurpose tray
Use the paper-size labels that came with your printer to identify the paper in
each tray. This helps all users to be aware of what’s in the printer at a glance.
Paper source capacities
Paper size
Multipurpose
tray
Standard
cassette(s)
A3W paper
cassette
Half letter/A5 or
less
150 (face-up
output tray)
— —
7 × 10 to
11 × 17 in
150 250 —
11 × 17 to
13 × 19 in
150 — —
A3W
(12.9 × 17.8 in)
150 — 250
Envelopes 20 (face-up
output tray)
— —
Transparencies,
labels, card stock
75 (face-up
output tray)
— —
Note
T
he minimum margin for
all paper sizes is 4 mm
(.16 in). The maximum
printable area is
12.6 × 17.7 inches.
1
1
1
11-
-
-
--4
4
4
44
1-4 |Handling Paper
Selecting an Output Tray
The printer normally selects the correct output tray, based on the media and
paper size settings you make before you print.
The following table shows the sizes and types of media and the number of
sheets you can print to the output trays:
The face-down tray, shown in the illustration below, is used for plain paper
at least 8.25 × 7.16 inches. The tray holds up to 250 sheets of paper.
Output tray capacities
Paper size Face-up tray Face-down tray
3.5 × 5.5 to
8.25 × 7.16 in.
150 —
8.25 × 7.16 to
8.25 × 11.75 in.
150 250
8.25 × 11.75 to
11 × 17 in.
50 250
11 × 17 to 13 × 19 in. 50 —
Envelopes 20 —
Transparencies, labels,
card stock
75 —
Raise the stopper
when you print on
large paper.
1
1
1
11-
-
-
--5
5
5
55
Handling Paper |1-5
The face-up tray, shown below, provides a straight-through paper path. You
can use it for any size paper or other media that the printer accepts,
including envelopes, transparencies, and labels.
Loading Paper in the Cassette
You can load up to 250 sheets of plain paper in the standard cassette or any
of the cassettes in the large capacity paper unit. The size of the paper can
range from 7 × 10 inches to 11 × 17 inches, and the weight from 16 to 28 lb
(60 to 105 gsm).
Follow these steps:
1. Pull the paper cassette all the way out.
Note
If you want to have your
printouts stacked in the
correct order in the
face-up tray, you need to
print them in reverse
order. You use your
printer properties or print
dialog box to set reverse
order printing.
1
1
1
11-
-
-
--7
7
7
77
Handling Paper |1-7
5. Insert the stack of paper, lining it up with the right side of the cassette.
Make sure all the paper is under the metal retaining clip.
If you’re using letterhead, load it face down, with the top of the page
toward the back of the printer.
6. Slide the edge guides back until they just touch the edges of the stack of
paper. Make sure the edge guide points to the size mark that matches the
paper you’re loading. This allows the printer to select the right tray for
the paper size you want when you print.
Note
Load letter-size and
smaller paper short edge
first. Load legal-size and
larger paper long edge
first.
A3
A3
A4
17"
B4
B4
B5
LT
A4
A4 8.5"
14"
17" B5
A3
A3
A4
17"
B4
B4
B5
LT
A4
A4 8.5"
14"
17" B5
A3
A4
17"
B4
B5
LG
LT
1
1
1
11-
-
-
--8
8
8
88
1-8 |Handling Paper
7. Push the paper cassette all the way in.
Loading Paper in the Multipurpose Tray
You can use the multipurpose tray for any size paper, from 3.5 × 5.5 inches
to 13 × 19 inches, with a maximum of 150 sheets. You also use this tray to
print envelopes, labels, card stock, and transparencies. This section explains
how to load plain paper only; for instructions on loading special media, see
page 1-11.
Follow these steps to load paper in the multipurpose tray:
1. Adjust the tray extensions to fit the size paper you want to use.
1
1
1
11-
-
-
--9
9
9
99
Handling Paper |1-9
2. If you’re using A3W or 13 × 19-inch paper, fold down the inside left
edge guide. Otherwise, leave it up.
3. Slide the right edge guide all the way to the right.
4. Load a stack of paper long edge first (letter-size and smaller). Load
legal-size and larger paper short edge first. Make sure the printable
surface is face up. For letterhead, the top of the page should be on the
right side.
loading letter-size and smaller paper
1
1
1
11-
-
-
--10
10
10
1010
1-10 |Handling Paper
5. Slide the right edge guide against the paper.
6. If you’re using paper that’s not letter size, make sure the printer is set to
Auto Continue:
•Press the Menu button on the control panel until the display shows
Config Menu.
•Press the Item button until the display shows Auto Cont = Off.
•Press the Value button. The display shows Auto Cont = On.
•Press the Enter button to save your setting.
•Press the On Line button.
loading legal-size and larger paper
^
Paper Source
Menu
RITech
Page Size
Item
Copies
Manual Feed
Value
MP Tray Size
Orientation
Enter
Out Bin
AltReset
ContinueForm FeedOn Line
Menu
button
Display
Value
button
Enter
button
Item
button
1
1
1
11-
-
-
--11
11
11
1111
Handling Paper |1-11
If you don’t turn on Auto Continue (and you’re using non–letter-size paper
in the tray), the printer will stop and display a Paper Set message after you
send your print job. You will then need to press the
Continue button to
print. For more information about using the control panel to configure the
printer, see Chapter 3.
Printing on Special Media
You can print on several types of special media, including EPSON color laser
transparencies, envelopes, labels, and card stock. The quality of any
particular brand or type of paper may be changed by the manufacturer at any
time. Always test samples of paper or other media before purchasing large
quantities.
When you print on special media, you need to make sure the settings are
correct in your printer properties or print dialog box, as described in the
following sections. For more information, see the RIP Station 5000 User
Addendum.
Printing on EPSON Color Laser Transparencies
You can load up to 75 transparencies in the multipurpose tray only. Follow
these steps to print on transparencies:
1. Hold transparencies by the edges to avoid damage that can be caused by
fingerprints.
2. Insert the transparencies in the multipurpose tray with the logo side face
up and the arrows pointing into the printer, as shown:
Note
Whenever you print on
special media, make sure
the Auto Continue
feature is set on the
printer’s control panel.
See page 1-10 for
instructions.
Caution
The only transparencies
you can use in the
ColorPage 8000 are
manufactured for EPSON
color laser printers. Do
not use any other
transparencies. Handle
the sheets carefully and
do not touch the
printable surface (the
side with the EPSON
logo).
1
1
1
11-
-
-
--12
12
12
1212
1-12 |Handling Paper
3. Set up the print job in your application. Before you print, make sure you
select the following options in your printer properties or print dialog
box:
•Media Type: Transparency
•Output Tray: FaceUp Tray
When you select the Transparency setting, the face-up output tray
is selected automatically for straight-through printing.
4. If you want to have a series of transparencies printed in sequence, select
the following Output option (if available):
• Reverse Order
If you load transparencies incorrectly, the printer stops and displays the
message Check OHP Sheet on the control panel. Check the paper tray
and the paper path to make sure transparencies are not jammed. Then
load the transparencies correctly and try printing again. See page 5-6 for
more information about clearing jams.
Printing on Envelopes
You can print on most envelopes, as long as they don’t have tape on the flap.
Always test envelopes in the printer before you purchase large quantities.
Print quality may be uneven on some envelopes because of their irregular
thickness.
The minimum size for envelopes is shown below:
Warning
Transparencies that have
just been printed may be
hot.
Caution
Do not use window
envelopes unless they
are specially designed for
laser printers. The plastic
on most window
envelopes will melt when
it comes in contact with
the fuser.
minimum
5.63 inches
(including flap)
minimum 3.5 inches
1
1
1
11-
-
-
--13
13
13
1313
Handling Paper |1-13
You can load up to 20 envelopes in the multipurpose tray only. Follow these
steps to print on envelopes:
1. Open the flaps and load envelopes in the multipurpose tray as shown:
2. Make sure the Auto Continue feature is set on the printer’s control
panel. See page 1-10 for instructions.
3. Set up the print job in your application. Select the following options in
your printer properties, page setup, or print dialog box:
•Paper Size:
#10 (for a standard business envelope)
Monarch (for a 3.875 × 7.5-inch envelope
DL, C6, or Custom for other envelope sizes
•Media Type: Thick
•Orientation: Landscape, Rotated
•Output Tray: FaceUp Tray
When you select the Thick Media Type setting, the face-up output
tray is normally selected automatically. This lets you print with a
straight-through paper path.
1
1
1
11-1
-1
-1
-1-14
4
4
44
1-14 |Handling Paper
Printing Labels
You can use labels designed for laser printers or copiers, as long as the
backing sheet is completely covered by the labels, with no spaces in between.
Gaps can cause the labels to peel off and damage the printer.
Before you print, test labels for leaking adhesive by pressing a piece of paper
on top of the label sheet. If the paper sticks to the labels, do not use them in
your printer.
You can load up to 75 label sheets in the multipurpose tray only. However,
if the labels don’t feed, you may have to load them one at a time or use the
manual feed mode.
In the manual feed mode, you send a multi-page file to the printer as usual.
After each page prints, the printer stops, and the
Continue light flashes. You
need to press the On Line or Continue button to feed and print each page.
See page 3-2 for instructions on setting the manual feed mode. You may also
be able to select this mode through your printer properties dialog box.
Follow these steps to print labels:
1. Load up to 75 label sheets in the multipurpose tray face up.
2. Set up the print job in your application. Before you print, make sure you
select the following options in your printer properties or print dialog
box:
•Media Type: Thick
•Output Tray: FaceUp Tray
When you select the Thick Media Type setting, the face-up output
tray is normally selected automatically. This lets you print with a
straight-through paper path.
1
1
1
11-
-
-
--15
15
15
1515
Handling Paper |1-15
Printing on Card Stock
When you print on card stock or any other thick media (multipurpose tray
only), make sure you select the following options in your printer properties
or print dialog box:
•Media Type: Thick
•Output Tray: FaceUp Tray
When you select the Thick Media Type setting, the face-up output tray
is normally selected automatically. This lets you print with a
straight-through paper path.
Printing on Non-standard Size Paper
The ColorPage 8000 lets you print on any paper size from 3.5 × 5.5 inches
up to 13 × 19 inches. If the paper you want to use is not a standard size, you
can select Custom or User Defined paper and then set the exact size in your
printer properties or page setup dialog box.
Follow these steps to print on non-standard size paper:
1. Load the paper in the multipurpose tray long edge first (letter-size and
smaller). Legal-size and larger paper must be loaded short edge first.
Make sure the printable surface is face up.
2. Slide the right edge guide against the paper.
3. Make sure the Auto Continue feature is set on the printer’s control
panel. See page 1-10 for instructions.
4. Set up the print job in your application. Before you print, make sure you
select the following options in your printer properties or page setup
dialog box:
•Paper Size: Custom
Set the exact dimensions in the dialog box that pops up, or click
Custom and then set the dimensions.
•Output Tray: FaceUp Tray
If your paper size falls outside the dimensions that you can print to
the face-down tray (as shown on page 1-4), select the face-up output
tray to print with a straight-through paper path.
1
1
1
11
The ColorPage 8000 includes a number of utilities for monitoring the
printer. The printer’s control panel displays status messages, error messages,
and warnings. If you have the RIP Station, you can also use software utilities
to monitor the printer. See the RIP Station 5000 User Guide and User
Addendum for more information.
This chapter explains the lights and messages on the control panel and tells
you how to respond to them. The following information is included:
•Using the control panel to monitor the printer
•Checking the printer
•Responding to control panel messages
Using the Control Panel to Monitor the Printer
The printer’s control panel consists of a liquid crystal display, lights, and
buttons. The display indicates the printer’s status, warns you when toner and
other consumables are running low, and alerts you to paper jams and other
problems.
The blue-shaded section on the right side of the control panel allows you to
set printing options such as paper size and number of copies. Normally you
set these options through your software—in the printer properties, print, or
page setup dialog box. You can also use the control panel for special settings
called SelecType,™ which configure the printer and control advanced
features. See Chapter 3 for instructions.
Chapter 2:
Monitoring
the Printer
^
Paper Source
Menu
RITech
Page Size
Item
Copies
Manual Feed
Value
MP Tray Size
Orientation
Enter
Out Bin
AltReset
ContinueForm FeedOn Line
display
print options and SelecType settings
Form Feed
button
Continue
button
On Line
button
2
2
2
22-
-
-
--2
2
2
22
2-2 |Monitoring the Printer
Monitoring Normal Printer Operation
Messages appear on the control panel display and lights come on or flash to
indicate various phases of printer operation. The following table explains the
messages and lights:
Message Light Explanation or response
Warming up
(flashing)
On Line on Printer is warming up.
Ready On Line on Printer is operating normally.
Ready On line on,
Form Feed flashing
Printer is processing print job.
Ready On Line on,
Form Feed on
Printer has data in its buffer.
Press the button to eject On Line
the page.
Reset or Reset All On Line off,
Form Feed flashing
Printer is resetting and clearing its
buffer.
Reset to Save On Line off Press the On Line button to print
and save new settings.
Regulating Printer On Line on
Form Feed flashing
Printer is performing internal
adjustment.
Standby Level 1
or 2
On Line on Printer is in first or second level of
power-saving mode.
Warning message
(see page 2-10 for
list)
On Line off,
Form Feed flashing
Continue flashing
Check the message and press
the Continue button to print.
Error message (see
page 2-7 for list)
On Line off,
Form Feed flashing
Check the error message, correct
the error to continue printing.
Service Req
<error
number
>
All lights on Turn off the printer, wait
10 seconds, and turn it back on. If
the message remains, turn off
the printer and contact IKON as
described in the Introduction.
2
2
2
22-
-
-
--4
4
4
44
2-4 |Monitoring the Printer
Checking the Printer
You can use the control panel to print test pages, check toner levels, and get
a count of total pages printed. You access these features through a series of
SelecType menus. For more information about the SelecType menus, see
page 3-4.
Printing Test Pages
Two types of test pages are available, the Status Sheet and the Color Test
Page. Both of these pages allow you to test the printer without sending a
print job (and without connecting the printer to the RIP). The Status Sheet
shows the current default settings and hardware configuration of the printer.
The Color Test Page gives you a sample color printout. You can also print
font samples for various emulations (see page 3-12 for information about the
font samples).
Follow these steps to print test pages:
1. Press the Menu button. The light next to Menu comes on, and the
display shows Test Menu.
2. Press the Item button. The display shows Status Sheet.
• To print the Status Sheet, press the Enter button. Status Sheet
flashes on the display while the sheet is printed.
• To print the Color Test Page, press the Item button again. The
display shows Color Test Page. Press the Enter button to print the
page.
^
Paper Source
Menu
RITech
Page Size
Item
Copies
Manual Feed
Value
MP Tray Size
Orientation
Enter
Out Bin
AltReset
ContinueForm FeedOn Line
Test
Menu
appears
here.
This light comes on.
Menu
button
Item
button
Value
button
Enter
button
2
2
2
22-
-
-
--5
5
5
55
Monitoring the Printer |2-5
Checking Toner Levels
You can check the level for each of the four toner cartridges. Follow these
steps:
1. Press the Menu button. The light next to Menu comes on, and the
display shows Test Menu.
2. Continue pressing the Menu button until the display shows Setup
Menu.
(To move backward through the menus, press and hold the Alt button
while you press the Menu button.)
3. Press the Item button until the display shows Y Toner = E****F
(yellow toner level).
The number of asterisks indicates the amount of toner left:
E****F (full)
E*** F (3/4 full)
E** F (1/2 full)
E* F (1/4 full)
E F (empty)
4. Press the Item button repeatedly to display the level of magenta (M),
cyan (C), and black (K) toner.
5. Press the On Line button to return to normal printer operation.
^
Paper Source
Menu
RITech
Page Size
Item
Copies
Manual Feed
Value
MP Tray Size
Orientation
Enter
Out Bin
AltReset
ContinueForm FeedOn Line
Test
Menu
appears
here.
This light comes on.
Menu
button
Item
button
Value
button
Enter
button
2
2
2
22-
-
-
--6
6
6
66
2-6 |Monitoring the Printer
Checking the Number of Pages Printed
Follow these steps to get a count of total pages printed.
1. Follow steps 1 to 3 on the previous page.
2. Continue pressing the Item button to display the total page count.
3. Press the On Line button to return to normal printer operation.
Responding to Error and Warning Messages
Several types of messages appear on the control panel display: error messages,
warning messages, and status messages.
•Error messages indicate paper jams, empty toner cartridges, or other
problems that must be corrected before you can continue printing.
When one of these messages appears, the On Line light goes off.
•Warning messages let you know that your software settings may be
incorrect (you have a mismatch between software and hardware
settings), or that maintenance will be needed soon. When one of these
messages appears, the On Line light goes off, and the Continue light
may flash. Most of the time you can press the Continue button to clear
the message (and print).
•Status messages, which are listed on page 2-2, let you know when the
printer is ready, warming up, in standby mode, or performing internal
adjustments. When these messages appear, the On Line light is on, and
you can send print jobs as usual.
2
2
2
22-
-
-
--7
7
7
77
Monitoring the Printer |2-7
Error Messages
When your toner runs out or a problem occurs, an error message appears on
the control panel display and the On Line light goes out. You need to correct
the problem before you can continue printing.
The following table lists the messages alphabetically, and includes an
explanation and instructions for correcting the problem. Page numbers show
where you can find additional information or instructions.
If the Continue light is flashing, the message is a warning, and you can press
the Continue button to print. Warning messages are listed on page 2-11.
^
Paper Source
Menu
RITech
Page Size
Item
Copies
Manual Feed
Value
MP Tray Size
Orientation
Enter
Out Bin
AltReset
ContinueForm FeedOn Line
Error
messages
appear here.
The On Line
light goes out.
Error messages
Message Explanation Response See
Check OHP
Sheet
Transparencies are loaded incorrectly, or
non-EPSON transparencies are in the
printer. To avoid damage, the printer
stops.
Clear any jammed sheets from the
multipurpose tray or paper path.
page 5-6
Exit Cover Open The output path cover on the left side of
the printer is open.
Close the cover.
Exiting Paper
Jam
Paper is jammed in the output area. Clear the output path cover. page 5-12
Feed Jam Paper is jammed in one of the feed
areas.
Check the following and clear
jammed paper if necessary:
standard cassette,
multipurpose tray, paper path,
large capacity paper unit.
page 5-4
page 5-6
page 5-13
Feeder Cover
Open
The feeder cover on the right side of the
large capacity paper unit is open.
Close the feeder cover.
Front Cover
Open
The printer’s front cover is open. Close the front cover.
2
2
2
22-
-
-
--8
8
8
88
2-8 |Monitoring the Printer
Fuser Unit Open The fuser unit on the left side of the
printer is pulled out.
Push in the fuser unit.
Illegal Aux I/F
Card
The printer can’t communicate with the
installed optional interface card.
Turn off the printer and remove
the card. Then try reinstalling the
card.
Illegal DIMM A The printer can’t read the installed
optional DIMM (memory module).
Turn off the printer and remove
the memory module.
page A-2
Insert
<paper
source>
The specified cassette is pulled out. Push in the paper cassette.
Insert Oil Roll The fuser oil roll is not installed. Install the fuser oil roll. page 4-6
Insert
Photocondctr
The photoconductor unit is not installed,
or is installed incorrectly.
Turn off the printer, then install or
reinstall the photoconductor unit.
page 4-10
Insert Waste T
Box
The waste toner collector is not installed
or is installed incorrectly.
Install or reinstall the waste toner
collector.
page 4-15
Irregular Density Print density is too high. To avoid
damage, the printer stops and paper
jams.
Clear any jammed paper from the
multipurpose tray or paper path.
Try printing with different settings
to lower print density.
page 5-6
Manual Feed
<paper source>
<paper size>
Printer is waiting for paper to be inserted
or for the Continue button to be
pressed.
Make sure paper is loaded, and
then press the Continue button to
print the page.
page 1-8
Mem Overflow The printer doesn’t have enough
memory available for the current print
job.
Press the Continue button to
clear the error message. If the
message remains, reset the
printer by holding down the Alt
and Reset buttons until Reset
appears on the display.
If you see the same message
when you try printing again, you
will need to reduce the number or
size of graphics or fonts, lower the
resolution, or add memory to your
printer.
page A-2
Paper Jam Paper is jammed near or inside the fuser
unit.
Clear jammed paper from the
fuser unit area.
page 5-9
Paper Out
<paper source>
<paper size>
There is no paper in the specified paper
source.
Load the specified paper in the
paper source.
page 1-5
page 1-8
Error messages (continued)
Message Explanation Response See
2
2
2
22-
-
-
--9
9
9
99
Monitoring the Printer |2-9
Paper Unit Open The multipurpose tray is pulled out. Push in the multipurpose tray.
Photoconductr
Trouble
The photoconductor unit has a problem. Turn off the printer and replace
the photoconductor unit.
page 4-10
Replace Oil Roll The fuser oil roll is empty. Replace the fuser oil roll. page 4-6
Replace
Photoconductr
The photoconductor unit has reached
the end of its service life.
Replace the photoconductor unit. page 4-10
Replace Waste T
Box
The waste toner collector is full. Replace the waste toner collector. page 4-15
Service req e
<error number>
A controller error or a print engine error
has been detected.
Write down the error number and
turn off the printer. Wait at least
10 seconds and then turn it back
on. If this error still appears, turn
off the printer, unplug the power
cord, and contact IKON.
page 4
<CMYK>
Toner
Crtg Out
The indicated toner cartridge is missing. Install the indicated toner
cartridge.
page 4-2
<CMYK>
Toner
Out
The indicated toner cartridge is empty. Replace the toner cartridge. page 4-2
Turn Paper Paper is loaded incorrectly. Turn the paper 90 degrees. page 1-7
Write Error
DIMM A
An internal error has occurred in the
printer.
Reset the printer by holding down
the Alt and Reset buttons until
Reset appears on the display. If
the error is not cleared, contact
IKON.
page 4
Wrong
Photoconductor
The wrong photoconductor unit has
been installed.
Turn off the printer and replace
the photoconductor unit.
page 4-10
Error messages (continued)
Message Explanation Response See
2
2
2
22-
-
-
--10
10
10
1010
2-10 |Monitoring the Printer
Warning Messages
When the printer detects a mismatch between software and hardware
settings, or when a toner cartridge or other part will need replacing soon, a
warning message appears on the display. The On Line light goes out and the
Continue light may flash.
In most cases, you can simply press the Continue button to clear the
message and continue printing. However, you should check the warning
message and verify your settings. If the message shows that a part is almost
empty or near the end of its service life, you should replace it as soon as
possible.
^
Paper Source
Menu
RITech
Page Size
Item
Copies
Manual Feed
Value
MP Tray Size
Orientation
Enter
Out Bin
AltReset
ContinueForm FeedOn Line
Warning
messages
appear here.
The On Line
light goes out.
The Continue
light may flash.
2
2
2
22-
-
-
--11
11
11
1111
Monitoring the Printer |2-11
The following table lists the messages alphabetically, and includes an
explanation and instructions for responding. Page numbers show where you
can find additional information or instructions.
Warning messages
Message Explanation Response See
Check Paper Size The paper size setting is
different from the size loaded in
the printer. (Software and
hardware settings don’t match.
Make sure the paper size is correct, then
press the Continue button to clear the
message.
page 1-5
page 1-8
Format Error
DIMM A
An unformatted or unreadable
DIMM (memory module) has
been inserted.
Press the Continue button to print. Try
reformatting the memory module. If the
message still appears, you need to turn
off the printer and remove or replace the
DIMM.
page A-2
Image Optimum The printer doesn’t have enough
memory to print the page at the
specified resolution. The printer
automatically reduces the
resolution so it can continue.
If the printout is not acceptable, try
limiting the number or size of graphics or
fonts on the page. Try turning the printer
off and then on.
Turn off the Image Optimum setting in
the SelecType Config menu.
You may need to install additional
memory in the printer if this problem
continues.
page 3-8
page A-2
Maintenance Req
<error number>
An internal printer part will need
to be replaced soon.
Press the Continue button to print. Make
sure you note the error number and
contact IKON. When the part reaches the
end of its life, you will see an error
message and the printer will stop.
page 4
Need Memory The printer doesn’t have enough
memory available for the current
print job.
Press the Continue button to clear the
message.
If you see the same message when you
try printing again, you will need to reduce
the number or size of graphics or fonts,
lower the resolution, or add memory to
your printer.
page A-2
Oil Roll Near
Empty
Fuser oil is running low. Press the Continue button to print.
Replace the fuser oil roll as soon as
possible.
page 4-6
2
2
2
22-
-
-
--12
12
12
1212
2-12 |Monitoring the Printer
Paper Set
<paper source>
<paper size>
The paper in the specified paper
source doesn’t match the paper
size setting. (Hardware and
software settings don’t match.)
Make sure the paper is the size you want,
then press the Continue button to print.
You can disable size checking through the
printer’s control panel.
page 3-8
Print Overrun The required time to process the
print data exceeds the print
engine speed because the
current page is too complex.
Press the Continue button to print. If this
message appears again, turn on Page
Protect in the SelecType Config Menu.
If you see the same message when you
try printing the same page again, you may
need to reduce the number or size of
graphics or fonts, lower the resolution, or
add memory to your printer.
page 3-8
page A-2
<CMYK>
Toner
Low
The specified toner cartridge is
almost empty.
Press the Continue button to print.
Replace the toner cartridge as soon as
possible.
page 4-2
Warning
Photocondctr
The photoconductor unit is
nearing the end of its life.
Press the Continue button to print.
Replace the photoconductor unit as soon
as possible.
page 4-10
Waste T Box
Nearfull
The waste toner collector is
almost full.
Press the Continue button to print.
Replace the waste toner collector as
soon as possible.
page 4-15
Warning messages (continued)
Message Explanation Response See
1
1
1
11
You can use the printer’s control panel to configure the printer for default
settings, individual print jobs, or for special usage such as changing
emulation modes. Because these settings can significantly affect the way your
printer works for all users on the network, you should check with your
administrator before changing them.
This chapter includes instructions for the following:
• Using the control panel to configure the printer
• Setting print options from the control panel
• Using SelecType menus
• Setting configuration options
• Setting print options with SelecType
• Setting and configuring printer emulations
Using the Control Panel to Configure the Printer
You use the printer’s control panel for several purposes. You should check
the display for warning and error mesages. See Chapter 2 for information
about using these messages to monitor the printer.
You use the buttons on the right side of the control panel to set print options
and configure advanced printer features. The buttons work in two different
modes, One-Touch and SelecType:
• In One-Touch mode, you can set the eight options listed in the top two
rows on the blue section of the control panel
• In SelecType mode, you can access a series of menus to configure the
printer and set other advanced options
Chapter 3:
Configuring
the Printer
^
Paper Source
Menu
RITech
Page Size
Item
Copies
Manual Feed
Value
MP Tray Size
Orientation
Enter
Out Bin
AltReset
ContinueForm FeedOn Line
display
One-Touch
print options
3
3
3
33-
-
-
--2
2
2
22
3-2 |Configuring the Printer
Setting Print Options From the Control Panel
The buttons on the right side of the control panel allow you to set printing
options such as paper size and number of copies. Normally you set these
options through your software—in the printer properties, page setup, or
print dialog box. You only need to use the control panel for special print
jobs.
Follow these steps to set print options from the control panel:
1. Press the SelecType button.
The top light on the blue section comes on. The display shows your
current selections for Paper Source, Page Size, Manual Feed, and
Orientation.
2. Press the SelecType button again to access the settings for RITech,
Copies, MP Tray Size, and Out Bin.
The light next to RITech comes on, and the display shows your current
selections for the second row of settings.
3. Press the button under the setting you want to change. For example, to
change the Paper Source setting, press the button under the Paper
Source label. The display changes to show the new setting.
4. Continue pressing the button to cycle through the options.
(To move backward through the options, press and hold the Alt button
while you press the setting button.)
Note
All print option settings on
the control panel can be
overridden by software
settings.
^
Paper Source
Menu
RITech
Page Size
Item
Copies
Manual Feed
Value
MP Tray Size
Orientation
Enter
Out Bin
AltReset
ContinueForm FeedOn Line
Current
settings
appear
here.
This light comes on.
3
3
3
33-
-
-
--3
3
3
33
Configuring the Printer |3-3
The following tables shows the options available for each setting. The default
option is shown in boldface.
5. When you have selected the setting you want, press On Line to save it
and return the printer to normal operation. The
On Line light comes
back on.
First row of One-Touch settings
Setting DescriptionOptions
Paper Source Auto, MP, LC1,
LC2, LC3, LC4
Selects the multipurpose tray, standard
cassette (LC1), or one of the three
cassettes on the large-capacity paper
unit (LC2, LC3, LC4). Auto lets the
printer choose the source
automatically, based on the selected
page size.
Page Size A4, A3, A5, B4,
B5, LT, B, HLT,
LGL,GLT, GLG,
EXE, F4, MON,
C10, DL, C6,
IB5, CTM, A3W
See page B-2 for page size dimensions.
Manual Feed On, Off When you select Manual Feed, the
printer waits for you to press the
On Line or Continue button before
printing each page.
Orientation Port , Land Selects portrait or landscape.
Second row of One-Touch settings
Setting DescriptionOptions
RITech On, Off RITech produces smoother lines, text,
and graphics (for black printing only).
Copies 1 to 999 Sets the number of copies to print.
MP Tray Size A4, A3, A5, B4,
B5, LT, B, HLT,
LGL,GLT, GLG,
EXE, F4, MON,
C10, DL, C6,
IB5, CTM, A3W
Sets the size for paper in the
multipurpose tray. See page B-2 for
page size dimensions.
Out Bin FD , FU Selects the face-down or face-up
output tray.
3
3
3
33-
-
-
--4
4
4
44
3-4 |Configuring the Printer
Using the SelecType Menus
You use the SelecType menus to configure and check the printer, set default
print options, and access advanced features. The following table lists the
menus, their functions, and where to find additional information:
SelecType menus
Menu Description
For more
information
Test Print test pages and font samples page 2-4 and
page 3-12
Emulation Set alternate emulation modes for the
printer (for example, LaserJet 4)
page 3-12
Printing Set default print options (mostly the same as
the one-touch settings, which are normally
set through software)
page 3-10
Tray Size Set or check the size of the paper loaded in
each tray
page 3-12
Config Configure options such as saving toner and
allocating printer memory
page 3-8
Setup Configure options such as power saving
mode and check the printer’s toner level and
page count
page 3-9
Parallel Configure the speed, direction, and buffer
size for the printer’s parallel interface
page 3-10
AUX1, AUX2 Configure the buffer for an optional auxiliary
interface
page 3-5
LJ4, GL2,
ESCP2, FX,
I239X
Configure print options for the printer’s five
alternate emulation modes
page 3-13 to
page 3-16
3
3
3
33-
-
-
--6
6
6
66
3-6 |Configuring the Printer
Setting SelecType Options
You use the five buttons on the right side of the control panel to access the
SelecType menus and set the options. Follow these steps:
1. Press the Menu button. The light next to Menu comes on, and the
display shows Test Menu.
2. Continue pressing the Menu button until the menu you want to use
appears on the display. (To move backward through the menus, press
and hold the Alt button while you press the Menu button.)
3. Press the Item button. The first item on the menu appears on the
display, along with its current value. For example, RITech = Off appears
on the display for the Config menu.
4. Continue pressing the Item button until the setting you want to check
or change appears on the display. (To move backward through the menu
items, press and hold the Alt button while you press the Item button.)
5. Press the Value button to display the choices available for the item.
Some items toggle between On and Off, while others have a number of
values you can choose. The default value has an asterisk next to it.
6. When the value you want appears on the display, press the Enter button
to select it.
7. Press the On Line button to exit the SelecType mode and return to
normal printer operation. (You can press
On Line without pressing
Enter to cancel out of SelecType without saving.)
^
Paper Source
Menu
RITech
Page Size
Item
Copies
Manual Feed
Value
MP Tray Size
Orientation
Enter
Out Bin
AltReset
ContinueForm FeedOn Line
Test
Menu
appears
here.
This light comes on.
Menu
button
Item
button
Value
button
Enter
button
Alt
button
3
3
3
33-
-
-
--7
7
7
77
Configuring the Printer |3-7
Setting Configuration Options
You can use three of the SelecType menus—Config, Setup, and Parallel—to
configure important features of the printer’s operation.
Because the configuration options can significantly affect the way your
printer works for all users on the network, you should check with your
network administrator before changing them.
Configuration options include the following:
• Continuing to print when certain errors occur
• Disabling the printer’s paper-size checking feature
• Allocating printer memory
• Disabling the power-saving feature
• Setting transmission speed and buffer size
Follow these steps to set configuration options:
1. Press the menu button until the display shows Config Menu, Setup
Menu, or Parallel Menu.
2. Press the Item button. The display shows RITech = Off (Config Menu),
Interface = Auto (Setup Menu), or Speed = Fast (Parallel Menu)
3. Press the Value button to change the setting, or press the
Item button
to access the next setting. See the tables below for information about the
settings and options.
4. Set the value you want for the option you want to change, and then
press the Enter button.
5. Press the On Line button to exit the SelecType mode and return to
normal printer operation.
3
3
3
33-
-
-
--8
8
8
88
3-8 |Configuring the Printer
The following tables show the options available for each setting. The default
option is shown in boldface.
Config menu settings
Setting Options Description
RITech Off, On RITech produces smoother lines, text, and
graphics (for black printing only).
Toner Save Off, On Toner Save mode reduces print density to save
toner.
Top Offset -5.0 to
6.0 mm in
0.5 mm
steps
Adjusts the vertical position of the printed image
on the page. To avoid damaging the printer,
make sure the printed image does not extend
over the top edge of the paper.
Left Offset -5.0 to
6.0 mm in
0.5 mm
steps
Adjusts the horizontal position of the printed
image on the page. To avoid damaging the
printer, make sure the printed image does not
extend over the left edge of the paper.
Size Ignore Off, On Lets the printer continue printing when the page
size of a document or image doesn’t match the
size of the paper specified.
Auto Cont Off , On Lets the printer continue printing when one of
the following error messages appears: Paper
Set, Print Overrun, and Mem Overflow. When
Auto Cont is off and you see one of these
messages, you must press the Continue button
to print.
Page Protect Auto, On Allocates additional printer memory to printing,
rather than receiving data. Turn Page Protect on
if you get Print Overrun error messages.
Complex jobs will take longer to print, but will
print without errors. If you get Print Overrun
errors even with Page Protect, you may need to
add memory to your printer.
Image
Optimum
Auto, Off,
On
Allows you to print complex documents (that
would normally exceed the printer’s memory
limit) by reducing the resolution. The setting On
reduces the resolution more than the Auto
setting.
Paper Type Normal,
Thick,
Trnsprnc
Selects the printer’s default paper type. Thick is
for envelopes or card stock; Trnsprnc is for
EPSON color laser transparencies.
Note
Changing the Page
Protect setting
reconfigures the
printer’s memory, which
erases any downloaded
fonts.
3
3
3
33-
-
-
--9
9
9
99
Configuring the Printer |3-9
Setup menu settings
Setting Options Description
Interface Auto, Parallel, AUX1
AUX2
Selects the interface from which the
printer will receive data.
Time Out 0, 5 to 300 in
1-second steps
Sets the amount of time the printer
waits to receive data before
terminating an incomplete print job.
Standby Enable, Disable Enables or disables the power-saving
feature. See page 2-3 for more
information.
Lang English, Français,
Deutsch, ITALIANO,
ESPAÑOL,
SVENSKA, Dansk,
Nederl., SUOMI,
Português
Selects the language for information
displayed on the control panel and
printed on test pages.
Printer Name Off, On Displays the printer name instead of
Ready when the printer is standing
by.
Y Toner E****F Displays the amount of toner left:
E****F = full
E*** F = 3/4 full;
E** F = 1/2 full;
E* F = 1/4 full;
E F = empty
M Toner E****F
C Toner E****F
K Toner E****F
Page Count 0 to 99,999 999 Displays total number of pages
printed.
SelecType Init (No options) Returns all SelecType settings to
factory defaults.
3
3
3
33-
-
-
--11
11
11
1111
Configuring the Printer |3-11
4. Set the value you want for the option you want to change, and then
press the Enter button.
5. Press the On Line button to exit the SelecType mode and return to
normal printer operation.
Printing menu settings
Setting DescriptionOptions
Paper Source Auto, MP, LC1,
LC2, LC3, LC4
Selects the multipurpose tray, standard
cassette (LC1), or one of the three
cassettes on the large-capacity paper
unit (LC2, LC3, LC4). Auto lets the
printer choose the source
automatically, based on the selected
page size.
Page Size A4, A3, A5, B4,
B5, LT, B, HLT,
LGL,GLT, GLG,
EXE, F4, MON,
C10, DL, C6,
IB5, CTM, A3W
See page B-2 for page size dimensions.
Wide A4 Off , On Expands the printable area on A4 paper.
Orientation Port , Land Selects portrait or landscape.
Out Bin FD , FU Selects the face-down or face-up
output tray.
Copies 1 to 999 Sets the number of copies to print.
Manual Feed Off
, On When you select Manual Feed, the
printer waits for you to press the
On Line or Continue button before
printing each page.
Resolution 600 , 300 Switches between 600 and 300 dpi.
Skip blank page Off , On Specifies whether the printer outputs
sheets of paper when a print job
contains blank pages.
Note
Software settings for
these items always
override the SelecType
settings.
3
3
3
33-
-
-
--12
12
12
1212
3-12 |Configuring the Printer
Setting and Configuring Printer Emulations
The Emulation menu lets you select any of five alternate emulations for your
printer (in addition to PostScript and the native ESC/Page Color language):
•LJ4: HP® LaserJet 4 (PCL5e)
•ESCP2: EPSON 24-pin dot-matrix printer
•FX™: EPSON 9-pin dot-matrix printer
•I239X: IBM® Proprinter®
•GL2: GL/2® plotter
The default Auto setting lets the printer switch to the correct emulation
automatically based on incoming data.
You can use the Test menu to print font samples for the various emulations,
in addition to printing the two test pages described in Chapter 2. Five
additional menus are available so you can set printing options for the five
alternate emulations.
The following tables show the options available for each emulation. The
default option is shown in boldface.
Tray Size menu settings
Setting DescriptionOptions
MP Tray Size A4, A3, A5, B4,
B5, LT, B, HLT,
LGL, GLT, GLG,
EXE, F4, MON,
C10, DL, C6,
IB5, CTM, A3W
Sets the size for paper in the
multipurpose tray. See page B-2 for
page size dimensions.
LC1 Size LC 2, 3, and 4
items only
appear if you
have the large
capacity unit.
The tray size setting for the cassettes is
always based on the position of the
edge guides in the cassettes
themselves. You can use the menu
only to check the setting.
LC2 Size
LC3 Size
LC4 Size
3
3
3
33-
-
-
--13
13
13
1313
Configuring the Printer |3-13
Setting LJ4 Emulation Options
The LJ4 menu lets you make font and symbol settings when you use the
printer in LJ4 emulation mode. Normally you can make these settings
through your software. You only need to use these settings if you are using
software that can’t control fonts.
LJ4 menu settings
Setting Options Description
Font Source Resident, DIMM,
Download
Selects the source of fonts used for
printing; DIMM selects fonts in
memory.
Font Number From 0 upwards
(maximum value =
65535)
Selects the font for the print job. You
can print a font sample sheet (Test
Menu) to determine the font numbers.
Pitch 0.44 to 99.99 cpi in
steps of 0.01 cpi;
default is 10.00
Selects the pitch (the horizontal
spacing) of the font used in the print
job, if the font is scalable and is
fixed-pitch. The font pitch is expressed
in cpi (characters per inch).
Height 4.00 to 999.75 pt in
steps of 0.25 pt
Selects the height of the font used in
the print job, if the font is a proportional
scalable font. The height is expressed
in points.
SymSet 32 symbol sets plus
19 international
variations of the
Roman 8 set
Selects the symbol set of the font
used in the print job.
Form 5 to 128; default
is 60
Sets the number of lines for the
selected paper size and orientation.
This causes a line spacing (VMI)
change, which is stored in the printer.
Any later changes in the Page Size or
Orientation settings cause changes to
this Form value, based on the VMI
settings stored here.
Source
SymSet
0 to 3199 You can only make these settings if an
optional font ROM has been installed.
Dest SymSet 0 to 3199
Note
Font pitch and height
depend on the font
selected. Available
symbol sets also depend
on the fonts installed.
3
3
3
33-1
-1
-1
-1-14
4
4
44
3-14 |Configuring the Printer
Setting GL2 Emulation Options
The GL2 emulation allows you to use your printer with plotter applications.
Within this emulation, you can choose between two modes, LJ4GL2 and
GLlike.
GL2 menu settings
Setting Options Description
GL-Mode LJ4GL2, GLlike Selects the HP LaserJet4
emulation of GL/2 or
EPSON GL/2.
Scale Off, A0, A1, A2, A3 Selects whether the output
is scaled, and whether the
scale factor is based on the
output paper size of the
application.
Origin Corner, Center Sets whether the origin of
the plotter-unit coordinate
system is at the lower-left
or the center of the page.
Pen , Pen1, Pen2, Pen3 Pen4, Pen0
Pen5, Pen6
Selects the logical “pen.”
End Butt, Square, Triangular, Round Sets the line-ending style.
Join Mitered, Miteredbeveled,
Triangular, Round, Beveled, None
Sets the way lines are
joined.
Pen0 0.05 to 5.00 mm in steps of 0.05
mm; default is 0.35 mm
Sets the line width for each
“pen.”
Pen1
Pen2
Pen3
Pen4
Pen5
Pen6
3
3
3
33-
-
-
--15
15
15
1515
Configuring the Printer |3-15
Setting ESCP2 and FX Emulation Options
These emulations allow you to use your printer with applications designed
for dot-matrix printer output. The same menu items are available for both
emulation modes, except as noted otherwise.
ESCP2 and FX menu settings
Setting Options Description
Font Courier, Prestige,
Roman, Sans serif,
Roman T, Orator S, Sans
H, Script, OCR A, OCR B
Selects the font for printing.
Pitch , 12, 15, Prop. (cpi) Sets the horizontal spacing for the 10
selected font.
Condensed Off, On Selects condensed printing.
T. Margin 0.40 to 1.50 inch in 0.05
inch steps; default is 0.5
Sets the distance from the top of the
page to the baseline of the first line.
Text From 1 upwards
(maximum of 111 lines);
default is 62
Sets the page length by the number
of lines.
CGTable Default is PcUSA; Selects the graphics or italics
character table; availability of
character generator tables depends
on the font set installed.
Country USA, France, Germany,
UK, Denmark, Sweden,
Italy, Spain1, Japan,
Norway, Denmark2,
Spain2, LatinAmeric,
Korea, Legal
Selects an international symbol set.
Auto CR On, Off Selects whether the printer
automatically performs a
carriage-return then line-feed
operation when the print position
exceeds the right margin.
Note
If you change the
Orientation, Page Size,
or T. Margin settings,
the Text setting returns
to the default.
Most software
applications handle the
Auto CR function
automatically.
3
3
3
33-
-
-
--16
16
16
1616
3-16 |Configuring the Printer
Setting I239X Emulation Options
This emulation allows you to use your printer with IBM 2390/2391 Plus
commands.
Auto LF Off, On Selects whether the printer
automatically adds a line-feed after
every carriage return. Set to On if
text lines overprint each other.
Bit Image , Light, BarCode Sets the density for printing Dark
bit-mapped images. The BarCode
setting converts bit-mapped images
to barcodes.
ZeroChar 0, Slashed zero Selects the character to print for the
number zero.
I239X menu settings
Setting Options Description
Font Courier, Prestige, Gothic,
Orator, Script, Presentor,
Sans serif
Selects the font for printing.
Pitch , 12, 15, 17, 20, 24, 10
Prop. (all fixed pitches are
in cpi)
Sets the horizontal spacing for the
selected font.
Code Page 437, 850, 860, 863, 865 Sets the number of the character
table.
T. Margin 0.30 to 1.50 inch in 0.05
inch steps; default is 0.5
Sets the distance from the top of
the page to the baseline of the first
line.
Text From 1 to 111 lines;
default is 62
Sets the page length by the
number of lines.
Auto CR Off, On Selects whether the printer
automatically performs a
carriage-return then line-feed
operation when the print position
exceeds the right margin.
ESCP2 and FX menu settings (continued)
Setting Options Description
Note
If you change the
Orientation, Page Size,
or T. Margin settings,
the Text setting returns
to the default.
Most software
applications handle the
Auto CR function
automatically.
3
3
3
33-
-
-
--18
18
18
1818
3-18 |Configuring the Printer
1
Your EPSON ColorPage 8000 includes several consumable parts that need
to be replaced periodically. The control panel displays a message to alert you
when a toner cartridge or other part is nearly used up. This is the best time to
perform the replacement procedure. If you wait until the component is
completely used up, the printer will display an error message and stop
working until you replace the component.
This chapter covers the following procedures:
•Replacing parts safely
•Replacing a toner cartridge
•Replacing the fuser oil roll
•Replacing the photoconductor unit
•Replacing the waste toner collector
•Cleaning the paper path rollers
•Cleaning the printer
•Transporting the printer
Replacing Parts Safely
Make sure you follow these precautions when you perform the replacement
procedures described in this chapter:
•Clear enough space around the printer so that you can work with the
cover open or the fuser unit pulled out.
•Do not remove consumable parts from the printer unless they need to be
replaced.
•Do not install partially used consumable parts in the printer.
Be sure to check the control panel display after you replace a consumable
part. You may see a message indicating that one of the other parts needs
replacing. The messages appear one at a time, even if several consumable
parts run out at the same time.
Chapter 4:
Maintaining
and
Transporting
the Printer
Warning
Follow local regulations
when you dispose of used
consumable parts. Do not
expose them to fire, as they
can explode and cause
injury.
4-2
4-2 |Maintaining and Transporting the Printer
Replacing a Toner Cartridge
When you see one of the following messages on the printer’s control panel,
it’s time to replace the indicated toner cartridge:
When you see the Toner Low message, you can press Continue to print.
However, you will only be able to print for a short time before the
Toner
Out message will appear, and the printer will stop until you replace the
cartridge.
Removing the Used Cartridge
Follow these steps:
1. Check the control panel display to make sure you know which cartridge
needs replacing.
2. Open the front cover.
Message Response Part number
Y Toner Low
Y Toner Out
Replace the yellow toner cartridge. S050016
M Toner Low
M Toner Out
Replace the magenta toner cartridge. S050017
C Toner Low
C Toner Out
Replace the cyan toner cartridge. S050018
K Toner Low
K Toner Out
Replace the black toner cartridge. S050019
4-3
Maintaining and Transporting the Printer |4-3
3. Note the color of the cartridge that appears in the installation window.
•If the cartridge is the one you need to replace, go to step 6.
•If the cartridge is a different color, go to step 4.
4. Push up the switch located above the cartridge, then release it.
Check the color
of this cartridge.
Push up
the switch.
4-4
4-4 |Maintaining and Transporting the Printer
5. Turn the knob in the direction of the arrow until it stops. The switch
drops down automatically and the next cartridge appears in the
installation window.
Repeat this step until the cartridge that you want to replace appears.
6. Turn the cartridge counterclockwise 90 degrees. When you turn it, the
the cartridge extends slightly.
7. Pull the cartridge out of the slot and discard it.
8. Follow the steps in the next section to install the new toner cartridge.
Note
If the knob won’t turn,
don’t force it. Push up
the switch and try
turning it again. Turn the knob.
Warning
Try not to touch the toner,
and avoid all contact with
your eyes. If toner gets on
your skin or clothes, wash it
off immediately with soap
and cold water. If toner gets
in your eyes, flush them
immediately with cold
water. Keep toner
cartridges out of the reach
of children.
Follow local regulations
when you dispose of used
toner cartridges. Do not
expose them to fire, as they
can explode and cause
injury.
4-5
Maintaining and Transporting the Printer |4-5
Installing the New Cartridge
Once you have removed the empty cartridge, you’re ready to install the new
one. Follow these steps:
1. Take the cartridge out of its package. Gently shake it back and forth and
from front to back to distribute the toner evenly.
2. Hold the cartridge with the arrow facing up and insert it as far as
possible into the cartridge slot.
4-6
4-6 |Maintaining and Transporting the Printer
3. Turn the cartridge clockwise 90 degrees, pushing it the rest of the way
into the slot.
4. If you need to replace another cartridge, repeat the procedure, starting
with step 3 on page 4-3.
5. Close the front cover.
Be sure to check the control panel display after you replace a cartridge. You
may see a message indicating that one of the other parts needs replacing. The
messages appear one at a time, even if several consumable parts run out at
the same time.
Replacing the Fuser Oil Roll
When you see one of the following messages on the control panel display, it’s
time to replace the fuser oil roll:
• Oil Roll Near Empty
• Replace Oil Roll
When you see the Oil Roll Near Empty message, you can press Continue to
print. Make sure you have a replacement oil roll (part number S052002).
You will only be able to print for a short time before the
Replace Oil Roll
message will appear, and the printer will stop.
Caution
Make sure you turn the
cartridge all the way, as
shown in the illustration.
Otherwise, toner may
leak.
4-7
Maintaining and Transporting the Printer |4-7
Follow these steps to replace the fuser oil roll:
1. Pull down the face-up tray on the left side of the printer.
2. Grab the handle of the fuser unit and pull it all the way out.
Warning
Be careful not to touch the
fuser or the area around the
fuser, which are marked
CAUTION! HIGH
TEMPERATURE. If the
printer has been in use, the
fuser can be very hot.
If oil gets on your skin or
clothes, wash it off
immediately.
4-8
4-8 |Maintaining and Transporting the Printer
3. Grab the roll as shown and lift it out of the printer.
4. Take a new fuser oil roll from the box and remove the cover and two
shipping pins as shown below:
Warning
Follow local regulations
when you dispose of used
fuser oil rolls. Do not expose
them to fire, as they can
explode and cause injury.
Caution
To avoid reduced print
quality, do not touch the
white roll surface. Keep
the roll horizontal. Do not
tilt it or lean it against
anything.
4-9
Maintaining and Transporting the Printer |4-9
5. Hold the roll handle and insert it into the fuser unit, matching the green
marks on the roll and unit.
6. Push the roll down firmly until it clicks into place.
positioning
marks
handle
4-11
Maintaining and Transporting the Printer |4-11
Removing the Used Photoconductor Unit
Follow these steps:
1. Turn off the printer.
2. Open the front cover.
3. Turn the large lever counterclockwise 90 degrees.
4-13
Maintaining and Transporting the Printer |4-13
Installing the New Photoconductor Unit
Once you have removed the empty photoconductor unit, you’re ready to
install the new one. Follow these steps:
1. Take a new photoconductor unit out of its package. Hold the handle
and remove the protective sheet as shown below:
2. Position the unit over the guide rails inside the printer. Then carefully
slide it all the way in.
Caution
Be careful not to scratch
or touch the surface of
the drum. Oils from your
skin can damage it and
affect print quality.
When replacing the
photoconductor unit,
avoid exposing it to room
light any longer than
necessary.
4-14
4-14 |Maintaining and Transporting the Printer
3. Turn the small lever on the photoconductor unit to the left.
4. Turn the large lever clockwise 90 degrees.
5. Close the front cover of the printer.
6. Turn the printer back on to continue printing.
4-16
4-16 |Maintaining and Transporting the Printer
3. Pull out the collector.
4. Take out a new collector out of its package.
5. Hold the handle of the collector and insert it all the way into the slot
until the tab clicks.
6. Close the front cover of the printer.
Warning
Keep the waste toner
collector out of the reach
of children. Follow local
regulations when you
dispose of the used
collector. Do not expose
it to fire, as it can explode
and cause injury.
4-17
Maintaining and Transporting the Printer |4-17
Cleaning the Paper Path Rollers
If paper is not feeding properly, and changing the paper doesn’t help, the
paper path rollers may be dirty. Follow these steps to clean the paper path
rollers:
1. Turn off the printer.
2. Pull out the multipurpose tray on the right side of the printer.
3. Locate the two gray rollers on the left side.
4. Wipe the upper side of the rollers gently with a clean dampened cloth.
5. Push in the paper tray.
paper path
rollers
Caution
Be careful not to get
water on the printer
mechanism or any
electronic components.
4-18
4-18 |Maintaining and Transporting the Printer
Cleaning the Printer
If the outer case is dirty or dusty, you can clean it using a soft, clean cloth
dampened with a mild detergent. Make sure you turn off the printer before
cleaning it. Be careful not to get water on the printer mechanism or any
electronic components.
Transporting the Printer
When you need to move the printer a short distance, first turn it off and
remove the following parts:
•Power cord
•Interface cable
•Paper in the multipurpose tray and the paper cassette(s)
•Multipurpose tray
•Face-up output tray
If you need to move your printer a long distance, make sure you remove the
following additional parts:
•Toner cartridges
•Photoconductor unit
•Fuser oil roll
Caution
Never use alcohol or
thinner to clean the
printer cover; these
chemicals can damage
the components and
the case.
4-19
Maintaining and Transporting the Printer |4-19
Moving the Printer With the Paper Unit
If you have the large capacity paper unit, follow these steps:
1. Unlock the four casters at the bottom of the paper unit, as shown:
2. Carefully roll the printer to its new location.
Moving the Printer Without the Paper Unit
If you don’t have the large capacity paper unit, follow these steps:
1. Make sure you have four people lift the printer, holding it at the four
points shown below:
:
2. Keep the printer level while you move it.
Caution
Do not slide the printer
on angled or uneven
surfaces.
Warning
The printer weighs
approximately 154 lb.
Always have four people
carry it by the “handle”
areas shown in the
illustration. Never hold the
printer by the multipurpose
tray.
1
2
3
4
4-20
4-20 |Maintaining and Transporting the Printer
1
1
1
11
As you use your printer, you may occasionally experience a paper jam or
other problem. The first thing you should do is diagnose the problem
following the guidelines in this chapter. Then try the recommended
solutions in the order they are presented until the problem is fixed.
If none of the suggestions in this chapter resolve your problem, contact
IKON as described under “Where To Get Help” in the Introduction.
This chapter provides instructions for the following:
•Diagnosing problems
•Clearing paper jams
•Solving operational problems
•Solving printout problems
Diagnosing Problems
Your EPSON ColorPage 8000 includes a number of ways to help you
diagnose problems:
•To identify the most common problems, check the messages and lights
on the printer’s control panel. See Chapter 2 for information about the
control panel indicators and messages.
• If you have the RIP Station 5000, check for error messages on the RIP
control panel and in the Fiery Spooler or Web Spooler utilities. See the
RIP Station 5000 User Guide and
User Addendum for more information.
(The RIP Station 5000 User Guide also includes troubleshooting
guidelines.)
•To determine whether the problem is caused by the printer itself,
disconnect the printer from the RIP or network and print a test page.
See the following section for instructions.
Chapter 5:
Clearing
Paper Jams
and Other
Problems
5
5
5
55-
-
-
--2
2
2
22
5-2 |Clearing Paper Jams and Other Problems
Printing Test Pages
Two types of test pages are available, the Status Sheet and the Color Test
Sheet. The Status Sheet shows the current default settings and hardware
configuration of the printer. The Color Test Sheet gives you a sample color
printout.
Follow these steps to print test pages:
1. Press the Menu button. The light next to Menu comes on, and the
display shows Test Menu.
2. Press the Item button. The display shows Status Sheet.
• To print the Status Sheet, press the Enter button. Status Sheet
flashes on the display while the sheet is printed.
• To print the Color Test Page, press the Item button again. The
display shows Color Test Page. Press the Enter button to print the
page.
If the test page prints correctly, the problem may involve the RIP, the
network, the interface cable, or your software.
^
Paper Source
Menu
RITech
Page Size
Item
Copies
Manual Feed
Value
MP Tray Size
Orientation
Enter
Out Bin
AltReset
ContinueForm FeedOn Line
Test
Menu
appears
here.
This light comes on.
Menu
button
Item
button
Enter
button
5
5
5
55-
-
-
--3
3
3
33
Clearing Paper Jams and Other Problems |5-3
Clearing Paper Jams
When a paper jam occurs, the printer stops and displays a message on the
control panel. Any one of five messages can be displayed, indicating various
types of jams in different areas of the printer. The following table defines the
error messages and tells you where to check for jammed paper.
Note the following precautions when you clear paper jams:
•Don’t remove jammed paper by force. Torn paper can be difficult to
remove and might cause other paper jams. Pull it gently to avoid tearing.
•If jammed paper is torn and remains in the printer, or if paper is
jammed in a place not mentioned in this chapter, contact IKON as
described under “Where To Get Help” in the Introduction.
Paper jam messages
Message Explanation Response See
Feed Jam Paper is jammed in one of the feed
areas.
Check the following areas and
clear jammed paper if necessary:
standard cassette, multipurpose
tray, paper path, large capacity
paper unit.
page 5-4,
page 5-6,
page 5-13
Paper Jam Paper is jammed near or inside the
fuser unit.
Clear the fuser unit area. page 5-9
Exiting Paper Jam Paper is jammed in the output area. Clear the output path cover. page 5-12
Check OHP Sheet Transparencies are loaded
incorrectly, or non-EPSON
transparencies are in the printer.
Clear the multipurpose tray or
paper path.
page 5-6
Irregular Density Print density is too high. To avoid
damage, the printer stops printing.
Clear the multipurpose tray or
paper path.
page 5-6
5
5
5
55-
-
-
--4
4
4
44
5-4 |Clearing Paper Jams and Other Problems
Clearing the Paper Cassette and Paper Path (Feed Jam)
Follow the instructions in this section when you’re printing on paper in the
cassette and you see a Feed Jam message on the control panel. If you have
the large capacity paper unit, use the same procedure to clear paper jammed
in one of the cassettes. Follow these steps:
1. Pull the paper cassette out slowly until it stops. Be careful not to tear the
jammed paper.
2. Remove any jammed or crumpled paper. If the paper is torn, check to
make sure you remove all pieces.
3. Replace the paper in the cassette and close it.
5
5
5
55-
-
-
--5
5
5
55
Clearing Paper Jams and Other Problems |5-5
4. Pull the multipurpose tray out slowly until it stops. Be careful not to tear
any jammed paper.
5. Pull out the jammed paper from the bottom.
6. Push in the tray firmly.
.
5
5
5
55-
-
-
--6
6
6
66
5-6 |Clearing Paper Jams and Other Problems
Clearing the Multipurpose Tray and Paper Path
(Feed Jam)
Follow these steps when you’re printing on paper or other materials in the
multipurpose tray and you see one of the following messages on the printer’s
control panel: Feed Jam, Check OHP Sheet , or Irregular Density.
1. If you see jammed paper in the multipurpose tray, pull the paper out
gently.
.
If you don’t see the jammed paper, follow the next steps to check the
paper path.
2. Pull the multipurpose tray out until it stops. Be careful not to tear the
jammed paper.
5
5
5
55-
-
-
--7
7
7
77
Clearing Paper Jams and Other Problems |5-7
3. Open the paper path cover by lifting up the handle.
4. Turn the knob clockwise, as shown below. The jammed paper should
come out.
5
5
5
55-
-
-
--9
9
9
99
Clearing Paper Jams and Other Problems |5-9
Clearing the Fuser Unit (Paper Jam)
When you see the Paper Jam message on the printer’s control panel, follow
these instructions to clear paper from the fuser unit:
1. Pull the fuser unit out gently until it stops. Be careful not to tear the
jammed paper.
2. Grab the handle of the fuser oil roll and remove it.
Note
If you see paper jammed
in the path to the face-up
output tray, don’t try to
pull it out of the tray.
Follow the instructions in
this section to clear the
fuser unit.
Warning
Do not touch the fuser; it
may be very hot. Replace
the fuser oil roll as soon as
you clear the jammed paper.
To avoid oil leakage and
reduced print quality, make
sure you keep the roll
horizontal and do not let it
touch anything.
Handle
5
5
5
55-
-
-
--10
10
10
1010
5-10 |Clearing Paper Jams and Other Problems
3. Turn the knob on the fuser unit to eject the jammed paper as shown
below.
4. Pull out the paper.
5
5
5
55-
-
-
--11
11
11
1111
Clearing Paper Jams and Other Problems |5-11
5. Reattach the fuser oil roll.
6. Push in the fuser unit firmly.
5
5
5
55-
-
-
--12
12
12
1212
5-12 |Clearing Paper Jams and Other Problems
Clearing the Output Path Cover (Exiting Paper Jam)
When you see the Exiting Paper Jam message on the printer’s control
panel, follow these steps to clear paper from the output path cover:
1. Open the output path cover on the left side of the printer.
2. Carefully lift or pull the jammed paper out of the printer.
3. Close the output path cover.
Note
If you see paper jammed
in the path to the
face-down output tray,
don’t try to pull it out of
the tray. Follow the
instructions in this section
to clear the output path
cover.
5
5
5
55-
-
-
--13
13
13
1313
Clearing Paper Jams and Other Problems |5-13
Clearing the Large Capacity Paper Unit
If you see a Feed Jam message on the printer’s control panel and you have
already checked the paper cassettes, follow these steps to clear jammed paper
from the large capacity paper unit:
1. Open the feeder cover on the right side of the paper unit.
2. Pull the jammed paper out gently. Be careful not to tear the paper.
3. Close the feeder cover.
5
5
5
55-1
-1
-1
-1-14
4
4
44
5-14 |Clearing Paper Jams and Other Problems
Solving Operational Problems
If the printer won’t print, try the suggestions in this section. If you’re using
the RIP, check the RIP Station 5000
User Guide
for additional
troubleshooting suggestions.
Operational problems
Problem Possible cause Solution
The On Line light doesn’t
come on when you turn on
the printer.
The power cord is not connected
securely.
Turn off the printer and make sure the
power cord connections are secure.
Then turn the printer back on.
The outlet is controlled by an outside
switch or automatic timer.
Make sure the switch is turned on and
the outlet is working.
The On Line light is off and
the printer doesn’t print.
The printer is off line. Press the On Line button.
The On Line light is on, but
nothing prints.
The printer is not securely connected
to the RIP or to your network.
Check the connections. See the RIP
Station 5000
Setup Guide
for
instructions.
An error has occurred. Check the message on the control
panel display. See Chapter 2 for more
information about control panel
messages.
Your PPD and/or printer driver
software are not set up correctly.
Make sure your software is installed
correctly and the RIP or printer is
selected. See the RIP Station 5000
Setup Guide
for instructions.
Your printer doesn’t have enough
memory to handle the volume of data
in your document.
Try reducing the image resolution of
your document, or install more
memory in the printer.
5
5
5
55-
-
-
--15
15
15
1515
Clearing Paper Jams and Other Problems |5-15
Paper doesn’t feed from the
right paper source.
The Paper Source setting in your
printer properties or page setup dialog
box is wrong.
Make sure you select the right Paper
Source. See the RIP Station 5000
User Addendum
for instructions.
The cassette or multipurpose tray is
empty.
Load paper.
Too much paper is loaded in the
cassette or tray.
Check that paper is not overloaded.
Maximum capacities are 150 sheets in
the tray, 250 in cassette(s).
The large capacity paper unit is not
installed correctly.
Check the paper unit. See the
ColorPage 8000
Unpacking and Setup
Guide
for instructions.
The paper path rollers are dirty. Follow the instructions on page 4-17
to clean the paper path rollers.
Printing high-resolution
images is too slow.
The resolution of the image is higher
than necessary.
Generally speaking, image resolution
of 200 to 300 dpi is sufficient for
printing at 600 dpi.
Operational problems (continued)
Problem Possible cause Solution
5
5
5
55-
-
-
--16
16
16
1616
5-16 |Clearing Paper Jams and Other Problems
Solving Printout Problems
If your printout is incorrect or its quality is too low, check the paper you’re
using. Many printout problems can be solved by using higher-quality paper
or a new batch of paper. If this doesn’t help, try the suggestions below:
Printout problems
Problem Possible cause Solution
The font you selected in your
application won’t print.
The selected font is not installed or is
not supported by the emulation mode
you’re using.
Make sure you have installed the
correct font.
Some or all of your printout is
garbled or printed as
asterisks.
The interface cable is not plugged in
securely.
Make sure the interface cable is
plugged in securely. See the RIP
Station 5000
Setup Guide
for
information.
You are using the wrong printer driver
or PPD.
Make sure the RIP is selected before
printing. See the RIP Station 5000
User
Guide
for instructions.
The printer emulation setting is
incorrect.
Specify the emulation mode with the
printer’s control panel, or leave it set to
Auto. If the printer still doesn’t print
correctly, contact IKON as described in
the Introduction.
The position of your image
on the page is not correct.
Page size, paper size, and/or margins
are set incorrectly in your application
or in your printer properties or page
setup dialog box.
Make sure you are using the correct
page size, paper size, and margin
settings.
Graphics don’t print
correctly.
The printer emulation setting is
incorrect.
Specify the emulation mode with the
printer’s control panel, or leave it set to
Auto. If the printer still doesn’t print
correctly, contact IKON as described in
the Introduction.
Your printer needs more memory. You may need to reduce the number or
size of graphics or fonts, lower the
resolution, or add memory to your
printer.
5
5
5
55-
-
-
--17
17
17
1717
Clearing Paper Jams and Other Problems |5-17
The background is dark or
dirty, or black or white bands
appear on the printout.
The paper path is dusty or dirty. Clean the paper path rollers, following
the instructions on page 4-17. Clean
the paper path itself with a soft, dry
cloth.
Clean internal components by printing
three pages with only one character
per page.
The paper you’re using is too rough. Use high quality copier paper for best
results. See Chapter 1 for more
information about selecting paper.
The photoconductor unit has a
problem.
Replace the photoconductor unit,
following the instructions on page 4-11.
Print quality is uneven. Your paper is damp. Replace the paper. Make sure you
store paper in a clean and dry
environment.
The photoconductor unit has a
problem.
Replace the photoconductor unit,
following the instructions on page 4-11.
Toner smudges appear on
your printout.
Your paper is damp. Replace the paper. Make sure you
store paper in a clean and dry
environment.
The paper you’re using is too rough. Use high quality copier paper for best
results. See Chapter 1 for more
information about selecting paper.
The paper path is dusty or dirty. Clean internal components by printing
three pages with only one character
per page.
The photoconductor unit has a
problem.
Replace the photoconductor unit,
following the instructions on page 4-11.
Areas of the printed image
are missing.
Your paper is damp. Replace the paper. Make sure you
store paper in a clean and dry
environment.
The paper you’re using is too rough. Use high quality copier paper for best
results. See Chapter 1 for more
information about selecting paper.
Printout problems (continued)
Problem Possible cause Solution
1
1
1
11
You can upgrade your printer by installing additional memory or optional
interfaces. This chapter provides instructions for the following:
• Installing memory modules
• Installing an interface card
Installing Memory Modules
Additional memory will allow you to print more complex pages with more
fonts and larger graphics. Two slots are available in the printer for installing
dual in-line memory modules, or DIMMs.
DIMMs are available from many vendors. They must meet the following
requirements to work in your printer:
Normally the memory you install is added to the printer’s internal memory
(at least 128MB). However, the printer can only use a maximum of 256MB.
Even if you install two 128MB modules, only 256MB will be available.
Appendix A:
Installing
Options
Memory module requirements
DRAM Synchronous Dynamic RAM Double In-line Memory Module
(SD RAM DIMM)
Capacity 32MB, 64MB, or 128MB
Type 168-pin type, 64 bit, with SPD
Access speed 66.66 MHz or higher (15 ns or less)
Height Less than 40 mm
Produktspecifikationer
| Varumärke: | Epson |
| Kategori: | Skrivare |
| Modell: | ColorPage 8000 |
| Enhetsplacering: | Ingebouwd |
| Typ av operation: | Touch |
| Magnetronkraft: | 1000 W |
| Färg på produkten: | Black, Stainless steel |
| Dörrgångjärn: | Neer |
| Inbyggd display: | Ja |
| Vikt: | 35000 g |
| Bredd: | 596 mm |
| Djup: | 548 mm |
| Höjd: | 455 mm |
| Nettoskatt: | 3650 W |
| Grill: | Ja |
| Sladdlängd: | 1.2 m |
| Förpackningens vikt: | 38000 g |
| Belysning inuti: | Ja |
| Integrerad klocka: | Ja |
| Typ av klocka: | Elektronisch |
| Total inomhuskapacitet (ugnar): | 45 l |
| Antal ugnar: | 1 |
| Antal automatiska program: | 14 |
| Lätt att städa: | Ja |
| Kontrollposition: | Voorkant |
| Installationsfackets bredd: | 568 mm |
| Installationsfack djup: | 550 mm |
| Typ av rengöring: | Pyrolytisch |
| Nuvarande: | 16 A |
| På / Av knapp: | Ja |
| Installationsfack höjd (min): | 450 mm |
| Energiförbrukning (konventionell): | - kWu |
| Energiförbrukning (tvungen konvektion): | - kWu |
| Att laga: | Ja |
| Ugnsstorlek: | Middelmaat |
| Typ av ugn: | Elektrische oven |
| Total ugnseffekt: | - W |
| Ugn med nettokapacitet: | 45 l |
| Magnetronbereiding: | Ja |
| Över- och undervärme: | Ja |
| Ugnens termostatområde: | 30 - 300 °C |
| Automatisk avstängning: | Ja |
| Dörrkylningsfläkt: | Ja |
| Skärm diagonal: | 4.1 " |
| Restvärmeindikator: | Ja |
| Certifiering: | CE, VDE |
| Installationsfack höjd (max): | 455 mm |
| Snabb värme: | Ja |
| Antal rutnät: | 1 |
| Innermått (B x D x H): | 480 x 392 x 237 mm |
| Antal mikrovågsenerginivåer: | 5 |
| AC-ingångsspänning: | 220-240 V |
| AC-ingångsfrekvens: | 50 - 60 Hz |
| Type beeldscherm: | TFT |
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