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ServerProtect
ServerProtect
Centrally managed virus protection for enterprise-class servers and storage systems
TM
for Windows NT
TM / NetWareTM
TREND MICROTM
Getting Started Guide
www.trendmicro.com
Item Code: SPEM51207/20719
Administrator's Guide
ServerProtect 5 for Windows NT TM / NetWareTM
ServerProtect TM 5
Trend Micro Incorporated reserves the right to make changes to this document and to
the products described herein without notice. Before installing and using the
software, please review the readme files, release notes and the latest version of the
Getting Started Guide, which are available from the Trend Micro Web site at:
www.trendmicro.com/download/documentation/
NOTE: A license to the Trend Micro Software includes the right to product updates,
pattern file updates, and basic technical support for one (1) year from the date of
purchase only. Thereafter, you must renew Maintenance on an annual basis by
paying Trend Micro then-current Maintenance fees to have the right to continue
receiving product updates, pattern updates and basic technical support.
To order renewal Maintenance, you may download and complete the Trend Micro
Maintenance Agreement at the following site:
www.trendmicro.com/license
Trend Micro, ServerProtect, Control Manager, MacroTrap, TrendLabs, and the
Trend Micro t-ball logo are trademarks of Trend Micro Incorporated.
Microsoft, Windows, Windows Server 2003, Windows NT, Windows 2000,
MS-DOS, PowerPoint, Excel, and Microsoft Office are trademarks of Microsoft
Incorporated.
Novell, NetWare, IPX, IPX/SPX, Client32, and NetWare Cluster Services are
trademarks of Novell Incorporated.
Intel, and Pentium are trademarks of Intel Corporation.
All other brand and product names are trademarks or registered trademarks of their
respective companies or organizations.
Copyright © 1996-2003, Trend Micro Incorporated. All rights reserved. No part of
this publication may be reproduced, photocopied, stored in a retrieval system, or
transmitted without the express prior written consent of Trend Micro Incorporated.
Document Part No. SPEM51426/30407
Release Date: April, 2003
Protected by U.S. Patent No. 5,951,698
The Getting Started Guide for Trend Micro™ ServerProtect™ is intended to
introduce the main features of the software and installation instructions for your
production environment. You should read through it prior to installing or using the
software.
Detailed information about how to use specific features within the software are
available in the online help file and online knowledge base at the Trend Micro Web
site.
At Trend Micro, we are always seeking to improve our documentation. If you have
questions, comments, or suggestions about this or any Trend Micro document, please
contact us at docs@trendmicro.com. Your feedback is always welcome. Please
evaluate this documentation on the following site:
www.trendmicro.com/download/documentation/rating.asp
Contents
i
Contents
Chapter 1: Getting Started with Trend Micro ServerProtect
How Does ServerProtect Work? ........................................................ 1-3
How Does ServerProtect Manage Servers? ................................... 1-3
Communication Methods ............................................................... 1-3
ServerProtect Architecture ................................................................. 1-4
The Management Console ............................................................. 1-4
The Information Server .................................................................. 1-5
Information Server Tips .............................................................. 1-5
The Normal Server ........................................................................ 1-6
ServerProtect Domains .................................................................. 1-7
Real-time Scan Versus On-demand Scan (Scan Now) ...................... 1-7
Working with Tasks ........................................................................... 1-8
When ServerProtect Finds a Virus (Virus Actions) ........................... 1-9
Virus Logs ........................................................................................ 1-10
Deploying Updates ........................................................................... 1-11
ServerProtect Virus Detection Technology ..................................... 1-12
Pattern Matching .......................................................................... 1-12
MacroTrap ................................................................................... 1-13
How MacroTrap Works ............................................................ 1-13
Compressed Files ......................................................................... 1-13
Damage Cleanup Services ........................................................... 1-14
OLE Layer Scan .......................................................................... 1-14
IntelliScan .................................................................................... 1-15
ActiveAction ................................................................................ 1-15
When to Select ActiveAction ................................................... 1-16
Mapped Network Drive Scan ...................................................... 1-16
Additional Features .......................................................................... 1-16
Centralized Management ............................................................. 1-17
Enhanced Network Security upon Installation ............................ 1-17
Faster Response to Virus Outbreaks ............................................ 1-17
Flexible Control over Infected Files ............................................ 1-17
NetworkTrap Tool ....................................................................... 1-17
State-of-the-Art Virus Detection Technology ............................. 1-18
Trend Micro™ ServerProtect™ Getting Started Guide
ii
Viewable Scanning Statistics .......................................................1-18
Compatibility ................................................................................1-18
Chapter 2: Installing ServerProtect
Recommended System Requirements ................................................2-2
Normal Server ................................................................................2-2
Information Server .........................................................................2-3
Management Console .....................................................................2-3
Installation Scenarios ..........................................................................2-4
Specifying Your Installation Environment ....................................2-4
A Windows Server 2003/2000/NT Environment ...........................2-5
A NetWare Environment ................................................................2-6
A Mixed Environment—Windows Server 2003/2000/NT and
NetWare .........................................................................................2-7
Managing ServerProtect Across a Wide Area Network ................2-8
Before Installing ServerProtect ......................................................2-9
Installing ServerProtect ......................................................................2-9
Installing the Complete ServerProtect Package .............................2-9
Installing the Management Console .............................................2-13
Installing an Information Server ..................................................2-15
Installing a Normal Server ...........................................................2-18
Installing a Normal Server from the setup program ..................2-19
Installing a Normal Server from the Management Console ......2-23
Deploying ServerProtect through Microsoft SMS .......................2-24
Installing ServerProtect in Silent Mode .......................................2-29
Removing ServerProtect ...................................................................2-31
Removing a Normal Server ..........................................................2-31
Removing a Normal Server for Windows .................................2-31
Removing a Normal Server for NetWare ..................................2-31
Removing an Information Server .................................................2-32
Removing the Management Console ...........................................2-32
Chapter 3: Managing ServerProtect
Using the Management Console .........................................................3-2
Opening the Management Console ................................................3-2
Management Console Main View ..................................................3-2
Main Menu ..................................................................................3-3
Trend Micro™ ServerProtect™ Getting Started Guide
iv
Viewing an Existing Task ............................................................3-37
Removing an Existing Task .........................................................3-38
Configuring Notification Messages ..................................................3-39
Standard Alerts .............................................................................3-39
Notification Events ....................................................................3-39
Outbreak Alerts ............................................................................3-41
Setting Alert Methods ...............................................................3-42
Scanning Viruses ..............................................................................3-45
Defining Actions Against Viruses ...............................................3-45
Scanning Profiles .........................................................................3-47
Using Real-time Scan .......................................................................3-49
Configuring Real-time Scan .........................................................3-49
Using Scan Now (Manual Scan) ......................................................3-52
Configuring Scan Now .................................................................3-52
Running the Scan Now Tool on Windows Normal Servers ........3-55
Scheduled Scanning ..........................................................................3-56
Configuring a Scheduled Scan .....................................................3-56
Selecting File Types to Scan ............................................................3-56
Chapter 4: Upgrading ServerProtect Software
Upgrade Considerations .....................................................................4-2
One Information Server Managing One Normal Server ................4-2
One Information Server Managing Several Normal Servers .........4-2
Upgrading from the Management Console ........................................4-2
Updating ServerProtect 5 ...................................................................4-7
Chapter 5: Managing ServerProtect with Trend Micro Control
Manager™
What is Trend Micro Control Manager? ............................................5-2
Installing and Removing Control Manager Agent for ServerProtect .5-4
Obtaining the Public Key ...............................................................5-4
Installing the Agent .....................................................................5-5
Removing the Agent ....................................................................5-6
Control Manager Agent for ServerProtect Features ...........................5-7
Tasks ..............................................................................................5-7
Log Files .........................................................................................5-7
Outbreak Commander ....................................................................5-8
Contents
v
Outbreak Prevention Policy (OPP) ................................................ 5-9
Outbreak Prevention Services ............................................................ 5-9
Chapter 6: Registering and Contacting Technical Support
Technical Support Information .......................................................... 6-1
Trend Micro Security Information ..................................................... 6-2
Registering Trend Micro ServerProtect ............................................. 6-3
Using Knowledge Base ...................................................................... 6-3
Sending Trend Micro Your Viruses ................................................... 6-3
TrendLabs™ ...................................................................................... 6-4
Appendix: Converting the ServerProtect Trial Version
The Software Evaluation Period Window ........................................ A-2
Viewing the Serial Number List ....................................................... A-3
Updating a Serial Number ................................................................. A-5
Index
1-1
Chapter 1
Getting Started with Trend Micro™
ServerProtect™
ServerProtect is the latest generation of award-winning software for protecting file
servers on corporate networks. It is designed specifically to protect the entire network
from viruses of any kind by adopting advanced virus-catching technology to help
ensure your network stays virus-free. ServerProtect detects new file infections,
identifies viruses in existing files, and detects activity indicating an "unknown" virus
may have entered the network environment on either the server or workstation.
ServerProtect enables network administrators to manage multiple Windows™ Server
2003/2000/NT and Novell™ NetWare™ (NW) servers from a single portable
management console. The console enables administrators to configure servers in the
same domain simultaneously and to generate integrated virus incident reports from
all of them.
By giving administrators a means to configure, monitor and maintain antivirus efforts
through the ServerProtect Management Console, ServerProtect improves and
simplifies the implementation of corporate virus policy; resulting in lower virus
protection costs
The topics included in this chapter are:
• How Does ServerProtect Work?
• ServerProtect Architecture
Trend Micro™ ServerProtect™ Getting Started Guide
1-2
• Real-time Scan vs. On-demand scan (Scan Now)
• Working with Tasks
• When SeverProtect finds a Virus (Virus Actions)
• Virus Logs
• Deploying Updates
• ServerProtect Virus Detection Technology
• Additional Features
Getting Started with Trend Micro™ ServerProtect™
1-3
How Does ServerProtect Work?
ServerProtect monitors all activity on Windows Server 2003/2000/NT and Novell
NetWare networks. Whenever it detects that a file in its domain is being accessed, it
checks the file for infection.
If it finds that the file is infected, it sends notification messages to pre-defined
recipients and takes action on the virus according to the ServerProtect configuration.
The ServerProtect activity log records all of the system’s activities.
ServerProtect lets you design personal scanning profiles -- saving you from having to
re-configure frequently needed settings. You can even assign multiple scanning
options to a profile, and use the profile for special circumstances, for example,
scanning incoming files only.
How Does ServerProtect Manage Servers?
ServerProtect secures your client/server network using a three-tier architecture: the
Management Console, the Information Server (middleware), and the Normal Server.
Together, these components create a powerful, centrally managed, cost effective
antivirus security system.
The Management Console provides a user-friendly, Windows-based interface for
configuring the system’s components. Management Console instructions are sent to
the Information Server, which then passes them on to the Normal Servers.
Communication Methods
The Management Console uses Transmission Control Protocol/Internet Protocol
(TCP/IP) with password-protected logon to communicate with the Information
Server. The Information Server uses both TCP/IP and Remote Procedure Call (RPC)
to connect to Windows Server 2003/2000/NT-based Normal Servers. To connect to
Novell NetWare Normal Servers, the Information Server uses Internetwork Packet
Exchange (IPX™), Sequenced Packet Exchange (SPX™), and IP.
Getting Started with Trend Micro™ ServerProtect™
1-5
Note: Only one Management Console can manage an Information Server. This means once a
Management Console is connected to an Information Server, no other Management
Consoles can connect to it.
The ServerProtect domain browser tree shows all the ServerProtect servers installed
on Windows Server 2003/2000/NT and Novell NetWare servers with the status of
each server. Status information includes: the version of the virus pattern, scan engine
and program file, type and version of operating system, direction of real-time
scanning, and others. Note that the administrator can configure how all this data is
displayed.
Tip: You can use the Management Console to remotely install one or multiple Normal
Servers. See Installing a Normal Server on page 2-18.
The Information Server
An Information Server is the main communication hub (middleware) between the
Management Console and the Normal Servers it manages. It simplifies control of
Normal Servers by allowing administrators to send instructions and receive
information from remote sites.
WA RN I NG ! An Information Server by itself is defenseless unless a Normal Server is installed
on the same machine.
Information Server Tips
• If you are performing the very first ServerProtect installation on your network, you
need to set the destination server as an Information Server, and then configure the
other Normal Servers to join this Information Server.
• An Information Server must have at least one member domain for supporting
Normal Servers.
• Because an Information Server is simply a delivery system for information, the
number of Normal Servers it can manage is, theoretically, only limited by the
Produktspecifikationer
| Varumärke: | Trend Micro |
| Kategori: | Programvara |
| Modell: | ServerProtect 5 |
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