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True Wireless Earbuds
User Guide
EN
Contents
Introduction 4
About this User Guide................................................................................4
Cautions regarding product handling...........................................................5
Advantages of this product.........................................................................6
Accessory and part names..........................................................................8
Getting ready to use this product for the first time.......................................10
Touch Control operations.........................................................................11
Charging and Powering 12
Charging the earbuds...............................................................................12
Charging the charging case.......................................................................14
Turning on the power...............................................................................16
Turning off the power..............................................................................17
Remaining Battery Power.........................................................................18
Bluetooth® Connectivity 19
Pairing for the First Time..........................................................................19
Pairing with a Different Device..................................................................21
Connecting to a Device Already Paired........................................................23
Connecting to two Bluetooth devices at the same time (multi-point
connection)............................................................................................24
Wearing This Product 29
Putting on the earbuds.............................................................................29
Replacing the eartips...............................................................................30
Operation (Audio Playback and Phone Calls) 31
Playing back Audio on this product............................................................31
Making ambient sounds easier to hear (AMBIENT SOUND).............................33
2
Contents
Talking on the phone.. ............................................................................. 34
Starting the voice assistant.. .................................................................... 35
Dedicated Application 36
About the “Headphone Control” app..........................................................36
App settings.. ......................................................................................... 37
Troubleshooting 39
Read this first.........................................................................................39
Cannot connect.......................................................................................40
Multi-point connection unavailable.. ......................................................... 41
Power will not turn on.. ........................................................................... 42
The product cannot be charged.. ...............................................................43
The product does not operate or play back..................................................44
No sound can be heard.. ...........................................................................45
Sound can only be heard from one earbud...................................................46
Sound is not good or sounds strange.......................................................... 47
The sound is distorted, noisy or choppy......................................................48
Using only one of the earbuds.. ................................................................. 49
Initializing (performing a factory reset)......................................................50
Updating the firmware.............................................................................51
List of support centers.............................................................................53
Appendix 54
List of operations....................................................................................54
List of indicator displays and audio messages..............................................56
Specifications.........................................................................................58
Optional accessories (sold separately).. ..................................................... 60
Trademarks............................................................................................61
3
Contents
Introduction
About this User Guide
The User Guide is intended for users of this product, and explains how to connect and operate the product.
(
The precautions and other matters in this Guide are classified as follows.
(
WARNING
This content indicates “risk of serious injury or death.”
(
CAUTION
This content indicates “risk of injury.”
(
NOTICE
Indicates points that you must observe in order to prevent product failure, damage or malfunction and
data loss, as well as to protect the environment.
(
NOTE
Indicates notes on instructions, restrictions on functions, and additional information that may be
helpful.
(
All illustrations and screens shown in this Guide are for explanatory purposes.
(
All company names, product names and other such listings in this Guide are the registered trademarks or
trademarks of their respective companies.
(
Text labeled as [Search tag] is for the purpose of searching.
4
Introduction > About this User Guide
Cautions regarding product handling
Please read the “Safety Brochure” included with this product, and use caution regarding the following
points.
Waterproof performance
The waterproof performance of this product are as shown below. Product failures caused by water ingress
due to incorrect handling are not covered by the warranty.
(
Earbuds
(
The waterproof performance of the body of these earbuds is compliant with IPX5 standards. The
earbuds are protected by direct jets of water from all directions. (Earbud nozzle; excluding the sound
conduit)
(
The waterproof performance of this product will not continue to last, and may degrade through regular
use.
(
Charging case
The charging case and the included USB power cable are not waterproof. Use caution regarding the
following to avoid electric shock or product failure.
(
Do not expose this product to liquids such as sweat, rainwater or seawater.
(
Thoroughly wipe off any sweat, rainwater, seawater or other liquids that get on the earbuds before
placing them back in the charging case.
About IPX
(
IPX refers to a product's “liquid ingress protection” as cited in JIS C 0920 (the harmonized standard of IEC 60529), “Degrees of
protection provided by enclosures (IP Code)”.
(
These are provisions that guarantee the performance of a product in fresh water or tap water at room temperature. This does
not guarantee equivalent performance in warm water, seawater or the like.
About the charging performance
This product uses lithium-ion batteries in both the earbuds and in the charging case. Lithium-ion batteries
are consumable items. To extend the life of the batteries as long as possible, use caution regarding the
following.
(
If the product is not used for a long period of time, it may take longer to recharge the batteries.
(
When storing the product for a long time, charge the product around once every six months to avoid
excessive discharge.
(
If the duration of the battery’s charge is too short, it may have reached the end of its lifespan. Contact a
Yamaha repair consulting center.
5
Introduction > Cautions regarding product handling
Advantages of this product
This product is a set of wireless earbuds that connect to Bluetooth devices such as a portable music player or
smartphone.
This product also features “LISTENING CARE”, Yamaha’s proprietary technology for reducing ear fatigue.
High-definition playback of sound from Bluetooth devices
This product supports Qualcomm® aptX™ Adaptive as well as the SBC and AAC codecs.
Qualcomm® aptX™ Adaptive Audio is an audio codec that offers both high quality and high connectivity
performance in response to audio signal interruptions.
Supports Qualcomm TrueWireless™ Mirroring
This product features technology that lets you connect both left and right earbuds at the same time to a
smartphone, music player or other device for high-definition sound. The earbuds switch between primary
and secondary devices automatically for a stable connection.
Multi-point connection
You can pair and connect this product to two Bluetooth devices simultaneously.
AMBIENT SOUND
This function makes it easier to hear the sounds around you, such as announcements made on public
transportation, the sounds of passing cars and so on.
(
“Making ambient sounds easier to hear (AMBIENT SOUND)”(p.33)
LISTENING CARE
This product features LISTENING CARE, which lets you enjoy rich sound quality even at a low volume.
Focusing on the characteristics of the human ear where the low- and high-end sounds become harder to
hear at lower volumes, as well as how things sound differently in different listening environments, this
feature corrects the sound balance for the optimal sound to match the volume. By rendering a natural sound
that's easy to listen to, this feature reduces the load on your ears caused by excessive levels.
Control via Touch Control
You can operate this product with just a light touch of the earbuds, including play/pause, fast-forward/
rewind, answering calls and adjusting the volume.
(
“Touch Control operations”(p.11)
GAMING MODE
This function also makes the audio and video sound more in sync, which is useful when you are watching a
video or playing a game.
(
“Playing back Audio on this product”(p.31)
6
Introduction > Advantages of this product
Smartphone feature support
You can use this product to talk on the phone and start up the voice assistant while connected to this
product.
Dedicated smartphone app: Headphone Control
Install the Headphone Control app on your smartphone to configure more detailed settings.
You can switch ON/OFF for features like AMBIENT SOUND, LISTENING CARE, GAMING MODE and so on.
NOTE
(
While the AMBIENT SOUND feature makes it easier to hear sounds around you, it does not guarantee that you will be able to hear
everything. You may be unable to hear the sounds around you if you’ve turned up the volume of the audio, or in certain
environments.
(
When using GAMING MODE, the video/audio latency may change or the sound quality and connection stability may degrade,
depending on the usage environment and how you wear the product.
Related links
(
“Pairing for the First Time”(p.19)
(
“Connecting to two Bluetooth devices at the same time (multi-point connection)”(p.24)
(
“Playing back Audio on this product”(p.31)
(
“Making ambient sounds easier to hear (AMBIENT SOUND)”(p.33)
(
“Starting the voice assistant”(p.35)
(
“About the “Headphone Control” app”(p.36)
(
“App settings”(p.37)
7
Introduction > Advantages of this product
Accessory and part names
Make sure that all of the accessories are included with this product.
Earbuds
b
a
a
Touch Control
b
Indicator
Charging case
c
d
BackFront
c
Charging indicators
d
Charging connector
USB power cable (30 cm (11-3/4 in); type A to C)
8
Introduction > Accessory and part names
Eartips (XS, S, M, L; one set each)
Note: The M-size eartips are pre-attached.
XS S M L
Safety Brochure
NOTE
(
The earbuds are stored in the charging case.
(
The earbuds feature a built-in microphone.
(
The charging case contains a battery for charging the earbuds.
9
Introduction > Accessory and part names
Getting ready to use this product for the first time
Remove the earbuds from the charging case the first time you use this product, and peel off the isolation
sheets found on each.
Isolation sheet
10
Introduction > Getting ready to use this product for the first time
Touch Control operations
Use the Touch Control to operate the earbuds.
Touch Control
When operating the Touch Control, lightly tap (touch with your finger) the center of the earbuds.
Operations recognized by the Touch Control
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Single tap
(
Double tap
(
Triple-tap
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Long-tap (long-press)
NOTICE
(
Do not use a hard or sharp object to tap the Touch Control. This may cause a malfunction or damage the product.
NOTE
(
Store the earbuds in the charging case when carrying them around, so as not to accidentally operate the Touch Control.
(
Use the flat part of your finger to operate the earbuds, not your fingernails.
(
Use only one finger to operate the Touch Control.
(
If another finger or part of your hand, a piece of hair, your clothes or other objects get in the way when you’re trying to tap, you
may not be able to correctly operate the earbuds. Note that you cannot operate the earbuds when wearing gloves.
(
The Touch Control may not detect your finger if your skin is dry.
(
The earbuds may not be correctly operated if your finger is wet with water, sweat or other liquids, or if the Touch Control is dirty.
Wipe off any moisture or dirt before operating.
11
Introduction > Touch Control operations
Charging and Powering
Charging the earbuds
Charge the earbuds before use by placing them in the charging case.
CAUTION
(
The charging case is not waterproof. Thoroughly wipe off any sweat, rainwater, seawater or other liquids that get on the
earbuds before placing them back in the charging case.
(
Charge this product within a recommended temperature range of 5ºC–40ºC.
Indicator
Charging indicators
1 Open the charging case lid.
2 Place the earbuds in the charging case.
The earbud indicators light up while charging, and turn off when charging is completed.
Charging takes about 2 hours.
The earbuds will not charge if they are not touching the charging terminals inside of the
charging case. In this situation, the earbud indicators flash seven times. If this happens, make
sure that the earbuds are correctly seated in their earbud storage compartments within the
charging case, and try charging again.
NOTE
(
Remove the earbuds from the charging case the first time you use this product, and peel off the isolation sheets found on each.
(
Once you place the earbuds in the charging case, the indicators on the charging case will show the remaining battery power for five
seconds (except when the charging case itself is still charging).
(
When the remaining battery power of the charging case is depleted, the earbuds will not turn on even when they are taken out of
the charging case. If this happens, charge the charging case and then try charging and removing the earbuds again.
(
You cannot connect the earbuds via Bluetooth or use them for playback while they are recharging.
12
Charging and Powering > Charging the earbuds
Charging the charging case
To charge the charging case, connect the included USB power adaptor.
CAUTION
(
The charging case is not waterproof. Do not expose this product to liquids such as sweat, rainwater or seawater.
(
Be sure to use the USB power cable that was included with this product.
(
When using a USB power adaptor, be sure that the commercially-available adaptor is compatible with 5 V DC (at least 0.5 A)
power output.
(
When charging this product inside of China, be sure to use a USB power adaptor that is approved by CCC.
(
Recommended charging temperatures: 5ºC–40ºC
Type A
Type C
USB power adaptor
(commercially available)
Front
Charging indicators
1 Plug the USB power cable (type C side) into the charging case.
2 Plug the USB power cable (type A side) into the USB power adaptor.
3 Plug the USB power adaptor into the power outlet.
Charging will begin. Charging takes about 2 hours.
While the case is charging, the indicators light up as shown below.
Remaining battery power Indicator
100%
75–100%
50–75%
25–50%
0–25%
14
Charging and Powering > Charging the charging case
: Lights up
: Flashes : Not lit
NOTE
(
You can also charge the earbuds while the charging case is charging.
(
You can charge from the USB port on your computer instead of using a USB power adaptor.
(
Once you place the earbuds in the charging case, the indicators on the charging case will show the remaining battery power for five
seconds (except when the charging case itself is still charging).
15
Charging and Powering > Charging the charging case
Turning on the power
Once you remove the earbuds from the charging case, the earbuds will turn on.
1 Remove the earbuds from the charging case.
The indicators light up as shown below, and the power turns on.
Lights up for 1 secLights up for 1 sec
NOTE
(
When an earbud is low on battery power, its indicator flashes three times when you turn the earbud on. If this happens, charge the
earbud.
(
When the remaining battery power of the charging case is depleted, the earbuds will not turn on even when they are taken out of
the charging case. If this happens, charge the charging case and then try charging and removing the earbuds again.
Related links
“Remaining Battery Power”(p.18)
16
Charging and Powering > Turning on the power
Turning off the power
When you put the earbuds back into the charging case, the earbuds turn off.
1 Place the earbuds in the charging case.
The earbuds will turn off and enter charging mode.
NOTE
If you want to turn off the earbuds without putting them back into the charging case, long-tap the Touch Control on
earbuds (L) and (R) for around seven seconds. The “Power Off” audio message plays in the earbuds, and the indicators will
display as shown below.
Lights up for 1 sec
7 sec
17
Charging and Powering > Turning off the power
Remaining Battery Power
After this product is turned on, the audio message in the earbuds tells you how much battery power is left.
(
Audio messages:
(
Battery High: plenty of charge remaining
(
Battery Medium: moderate charge remaining
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Battery Low: small amount of charge remaining
NOTE
You can check the remaining battery power of the charging case in the following situations.
(
While charging the charging case
(
Right after placing the earbuds into the charging case (except when the charging case itself is charging)
Related links
“Charging the charging case”(p.14)
18
Charging and Powering > Remaining Battery Power
Bluetooth® Connectivity
Pairing for the First Time
When first connecting this product to a Bluetooth device (such as a smartphone), follow the steps below to
pair (register) this product with that device.
[Search tag] #Q02 Pairing
NOTE
Remove the earbuds from the charging case the first time you use this product, and peel off the isolation sheets found on each.
1 Remove the earbuds from the charging case.
The earbuds turn on; and when both earbuds automatically connect, an audio message is
played. Either earbud (L) or (R) will be the primary earbud, and its indicator lights up as shown
in the illustration below as the unit enters pairing standby mode. You will hear the “Pairing”
audio message in the earbud. Either earbud (L) or earbud (R) can become the primary earbud.
Lights up for 1 sec
Flashes
Lights up for 1 sec
Earbud that is now primary
2 Activate Bluetooth on your Bluetooth device.
A list of Bluetooth devices that can be connected will be shown.
19
Bluetooth® Connectivity > Pairing for the First Time
3 Select this product from the list on your Bluetooth device.
Select the listing that reads “Yamaha...” and not the listing that reads “LE-Yamaha...”.
Yamaha TW-E3C
Once connected, the indicator on the primary earbud lights up as shown below. You will hear
the “Connected” audio message in the earbud.
Pairing and connection are now complete.
Lights up for 10 sec
Earbud that is now primary
NOTE
(
Pairing standby mode will automatically end on this product after about two minutes. To pair again or if the connection was
unsuccessful, place the earbuds back into the charging case and start again at step 1.
(
If the earbuds (L) and (R) do not automatically connect, put them back into the charging case and take them out again.
(
One of the earbuds (L or R) will be the primary earbud when connecting, according to their remaining battery power.
(
This product cannot be paired with devices that require a passkey when pairing, as this feature is unsupported.
Related links
(
“Pairing with a Different Device”(p.21)
(
“Connecting to a Device Already Paired”(p.23)
(
“Connecting to two Bluetooth devices at the same time (multi-point connection)”(p.24)
(
“About the “Headphone Control” app”(p.36)
(
“Using only one of the earbuds”(p.49)
20
Bluetooth® Connectivity > Pairing for the First Time
Pairing with a Different Device
Follow the steps below to pair with another Bluetooth device, or to try pairing with the same device again.
Up to three Bluetooth devices can be registered with this product. If you pair a device beyond the maximum
number, the information for device you first paired (the oldest pairing) will be deleted.
[Search tag] #Q02 Pairing
1 Remove the earbuds from the charging case.
The earbuds will turn on.
2 With earbuds (L) and (R) turned on, long-tap the Touch Control on earbud (L) and
on earbud (R) at the same time for about three seconds, and then release your
fingers.
Either earbud (L) or (R) will be the primary earbud, and its indicator alternately flashes while
you hear the message “Pairing”. This means that the earbud is in pairing standby mode.
Flashes
3 sec
Earbud that is now primary
3 Activate Bluetooth on the Bluetooth device.
A list of Bluetooth devices that can be connected will be shown.
21
Bluetooth® Connectivity > Pairing with a Different Device
4 Select this product from the list on your Bluetooth device.
Select the listing that reads “Yamaha...” and not the listing that reads “LE-Yamaha...”.
Yamaha TW-E3C
Once connected, the indicator on the primary earbud lights up as shown below. You will hear
the “Connected” audio message in the earbud.
Pairing and connection are now complete.
Earbud that is now primary
Lights up for 10 sec
Earbud (L) and (R) connect automatically and are ready for use.
NOTE
(
Pairing standby mode will automatically end on this product after about two minutes. To pair again or if the connection was
unsuccessful, go back to step 1.
(
If the earbuds (L) and (R) do not automatically connect, put them back into the charging case and take them out again.
(
One of the earbuds (L or R) will be the primary earbud when connecting, according to their remaining battery power.
(
This product cannot be paired with devices that require a passkey when pairing, as this feature is unsupported.
(
This product supports multi-point connection, which lets you connect to two Bluetooth devices at the same time.
Related links
(
“Pairing for the First Time”(p.19)
(
“Connecting to a Device Already Paired”(p.23)
(
“Connecting to two Bluetooth devices at the same time (multi-point connection)”(p.24)
(
“About the “Headphone Control” app”(p.36)
(
“Using only one of the earbuds”(p.49)
22
Bluetooth® Connectivity > Pairing with a Different Device
Connecting to a Device Already Paired
Here’s how to connect to a Bluetooth device to which this product has already been paired.
1 Activate Bluetooth on the Bluetooth device.
2 Remove the earbuds from the charging case.
The earbuds will turn on and both earbuds automatically connect to the last Bluetooth device
to which they were connected. Once connected, the indicators light up as shown below.
Earbud that is now primary
Lights up for 1 sec
Lights up for 10 sec
Lights up for 1 sec
If successfully connected, you will hear the “Connected” audio message in the earbud. Pairing is now
complete.
If the earbuds do not automatically connect to a Bluetooth device, they are waiting for a connection or are
in pairing standby mode. Make the connection to the earbuds from your Bluetooth device.
NOTE
(
One of the earbuds (L or R) will be the primary earbud when connecting, according to their remaining battery power.
(
If the earbuds (L) and (R) do not automatically connect, put them back into the charging case and take them out again.
Related links
(
“Pairing for the First Time”(p.19)
(
“Pairing with a Different Device”(p.21)
(
“Connecting to two Bluetooth devices at the same time (multi-point connection)”(p.24)
(
“Using only one of the earbuds”(p.49)
23
Bluetooth® Connectivity > Connecting to a Device Already Paired
Connecting to two Bluetooth devices at the same time
(multi-point connection)
This product features multi-point connection, which lets you connect the product to two Bluetooth devices
to which it has been paired at the same time. For instance, this is useful when you want to use this product to
listen to music on your computer, while being able to receive phone calls on your smartphone.
For multi-point connection, pair (register) this product beforehand with the first Bluetooth device to which
you wish to connect.
How to establish a multi-point connection
Use these steps to establish a multi-point connection. Check these steps before performing the operations
listed.
1) Connect the first Bluetooth device you want to connect to this product.
2) Set this product to pairing standby mode, and connect the second Bluetooth device.
Doing so temporarily disconnects the first Bluetooth device.
3) Reconnect to the first Bluetooth device.
Now you’ve finished connecting to two Bluetooth devices.
Steps for multi-point connection
Here are the operations for establishing a multi-point connection.
1 Activate Bluetooth on the first Bluetooth device you want to connect.
2 Remove the earbuds from the charging case.
The earbuds will turn on and both earbuds automatically connect to the first Bluetooth device.
Once connected, the indicators light up as shown below.
Earbud that is now primary
Lights up for 1 sec
Lights up for 10 sec
Lights up for 1 sec
If successfully connected, you will hear the “Connected” audio message in the earbud.
If the earbuds do not automatically connect to a Bluetooth device, they are waiting for a
connection or are in pairing standby mode. Make the connection to the earbuds from your
Bluetooth device.
24
Bluetooth® Connectivity > Connecting to two Bluetooth devices at the same time (multi-point connection)
3 With earbuds (L) and (R) turned on, long-tap the Touch Control on earbud (L) and
on earbud (R) at the same time for about three seconds, and then release your
fingers.
Flashes
3 sec
Earbud that is now primary
Either earbud (L) or (R) will be the primary earbud, and its indicator alternately flashes while
you hear the message “Pairing”.
The first Bluetooth device is temporarily disconnected in order to connect to a second
Bluetooth device. Once you’ve connected to the second device, reconnect to the first device
so that you can simultaneously connect to both devices.
25
Bluetooth® Connectivity > Connecting to two Bluetooth devices at the same time (multi-point connection)
4 Activate Bluetooth on the second Bluetooth device you want to connect. When
Yamaha TW-E3C is displayed, select it to connect.
Yamaha TW-E3C
If successfully connected, you will hear the “Connected” audio message in the earbud. Once
connected, the indicators light up as shown below.
Now you’ve connected to the second device.
Earbud that is now primary
Lights up for 10 sec
26
Bluetooth® Connectivity > Connecting to two Bluetooth devices at the same time (multi-point connection)
5 Select “Yamaha TW-E3C” from the list of connected Bluetooth devices, shown on
the first Bluetooth device.
Yamaha TW-E3C
The audio message “Connected” plays once in the earbuds, and both Bluetooth devices are
connected simultaneously. Once connected, the indicators light up as shown below.
Pairing is now complete.
Earbud that is now primary
Lights up for 10 sec
NOTE
(
Pairing standby mode will automatically end on this product after about two minutes. To pair again or if the connection was
unsuccessful, go back to step 1.
(
One of the earbuds (L or R) will be the primary earbud when connecting, according to their remaining battery power.
(
If the earbuds (L) and (R) do not automatically connect, put them back into the charging case and take them out again.
(
You can connect to up to two Bluetooth devices that support multi-point connection at the same time. When connecting a third
Bluetooth device, disconnect one of the two Bluetooth devices that are already connected.
(
Either device that’s connected can be used to play music, but music cannot be played from both devices at the same time.
(
You cannot switch between devices by operating one while the other is playing back music. Stop the music that’s playing back first,
and then operate the other device.
(
If you put the earbuds back into the charging case after establishing a multi-point connection and then take the earbuds out of the
case again, the earbuds automatically connect to both devices to which they were connected. When connecting to a different
Bluetooth device, disconnect one of the previously connected Bluetooth devices.
(
The operations for multi-point connection vary depending on your Bluetooth device. We do not guarantee that these operations
will work on all Bluetooth devices. See the user’s manual of your Bluetooth device for details.
(
The connection to the second device may be interrupted when you use the first device, depending on the connected device.
(
The earbuds may not operate correctly with some apps and software. If they do not work correctly, operate using the connected
device.
27
Bluetooth® Connectivity > Connecting to two Bluetooth devices at the same time (multi-point connection)
Wearing This Product
Putting on the earbuds
Check the markings on the L (left) and R (right) earbuds to make sure they are worn in the correct ear. Rotate
the earbuds slowly to adjust them so that they fit well in your ears after you put them on.
CAUTION
(
Do not forcibly press on or move the earbuds once you’ve put them on. Doing this may damage your ears.
(
If the earbuds still aren’t fitting snugly in your ears, try replacing the eartips.
(
As this product is designed to fit in your ears, your ears may feel tired depending on how the earbuds fit. If you notice any skin
problems after coming into direct contact with this product, stop using this product immediately. If the problem does not
improve, consult with a physician.
Related links
“Replacing the eartips”(p.30)
29
Wearing This Product > Putting on the earbuds
Replacing the eartips
When using different eartips, select the size that matches your ears. When putting the earbuds on, choose
the eartips that keep out ambient sounds as much as possible while the audio is stopped.
Eartip
NOTE
Four sizes of eartips are included with this product. The earbuds come pre-attached with M-size eartips.
CAUTION
(
Do not use broken eartips or wear the earbuds without eartips. Doing this may damage your ears.
(
Make sure that the eartips are firmly attached to the earbuds. Failure to do so may cause the eartips to come loose inside your
ears, which may damage your ears. If an eartip comes loose inside your ear, consult a physician.
(
Once removed, keep the eartips out of reach of children, to prevent them from being accidentally swallowed.
30
Wearing This Product > Replacing the eartips
Operation (Audio Playback and Phone Calls)
Playing back Audio on this product
You can use the Touch Control on the earbuds for the following operations.
Touch Control
Volume controls
(
Turn the volume up
Long-tap earbud (R) for about one second.
(
Turn the volume down
Long-tap earbud (L) for about one second.
Playing back audio
(
Pause/play
Single-tap earbud (L).
(
Skip to the next track
Double-tap earbud (R).
(
Go back to the beginning of the track (while in the middle of the track), or back to the previous track (when
at the beginning of a track)
Double-tap earbud (L).
The operation may differ, depending on the Bluetooth device or app you use.
Switching between playback devices (with multi-point connection)
Here’s how to switch to playing back music on a second connected device when the first connected device is
still playing back music.
1 Single-tap earbud (L) to stop music playback on the first connected device.
31
Operation (Audio Playback and Phone Calls) > Playing back Audio on this product
2 Operate the second connected device to play back the music.
GAMING MODE
This function also makes the audio and video sound more in sync, which is useful when you are watching a
video or playing a game.
1 Triple-tap earbud (R).
Triple-tapping toggles between enabled and disabled.
GAMING MODE → OFF → back to GAMING MODE
When GAMING MODE is ON: the “Gaming On” message is heard.
When GAMING MODE is OFF: the “Gaming Off” message is heard.
NOTE
(
When using multi-point connection, either device that’s connected can be used to play music, but music cannot be played from
both devices at the same time.
(
You can also set the GAMING MODE features using the Headphone Control app.
(
GAMING MODE does not work during a phone call.
(
When connecting to a device (such as a smartphone) on which the volume can be adjusted, you can also adjust the volume using
that device.
(
To select a song for playback, operate the connected device.
Related links
(
“App settings”(p.37)
(
“Using only one of the earbuds”(p.49)
32
Operation (Audio Playback and Phone Calls) > Playing back Audio on this product
Making ambient sounds easier to hear (AMBIENT SOUND)
Enabling AMBIENT SOUND makes it easier to hear the sounds around you, such as announcements made on
public transportation, the sounds of passing cars and so on.
Touch Control
Switching the AMBIENT SOUND/OFF on and off
1 Single-tap earbud (R).
Single-tapping toggles between enabled and disabled.
OFF → AMBIENT SOUND → back to OFF
(
When AMBIENT SOUND is ON: a sound effect is heard.
(
When AMBIENT SOUND is OFF: the “Off” audio message is heard.
NOTE
(
The default setting is OFF.
(
While the AMBIENT SOUND feature makes it easier to hear sounds around you, it does not guarantee that you will be able to hear
everything. You may be unable to hear the sounds around you if you’ve turned up the volume of the audio, or in certain
environments.
(
You can also set this with the Headphone Control app.
(
Depending on the type of sound you are playing back and the surrounding environment, ambient sounds may not be so easy to
hear. In this case, pause the playback.
(
Do not cover the earbuds with your hand. If your hand is covering the earbuds AMBIENT SOUND will not work properly, and you
may hear noise.
(
The AMBIENT SOUND effect does not operate during a phone call or when a call is coming in.
Related links
(
“Playing back Audio on this product”(p.31)
(
“App settings”(p.37)
33
Operation (Audio Playback and Phone Calls) > Making ambient sounds easier to hear (AMBIENT SOUND)
Talking on the phone
When connecting to a Bluetooth device, you can talk, adjust the volume and so on using this product.
Operate this product as follows.
Touch Control
(
Receive a phone call
Single-tap earbud (L) when a call is coming in.
(
End a phone call
During the phone call, long-tap earbud (L) for about one second.
(
Ignore a call
Triple-tap earbud (R) when a call is coming in.
Switching between connected devices (with multi-point connection)
(
When music is playing on the first connected device, answer the phone call coming in using the other
connected device (such as a smartphone)
The music that’s playing on the first device is paused automatically. Once you hear the ringtone through
the earbuds, single tap earbud (L) or operate the connected device that’s receiving the call (such as your
smartphone).
(
When talking on the first connected device (such as a smartphone), answer the phone call coming in using
the other connected device (such as a smartphone)
Once you hear the ringtone while you are talking, operate the first connected device that you’re using for
the phone call (such as by placing the caller on hold or hanging up the phone), and then either single-tap
earbud (L) or operate the connected device that’s receiving the call.
NOTE
(
When a call is coming in, any music being played will pause. Audio playback will automatically resume when the call ends or you
ignore the call.
(
When using multi-point connection, you can’t talk with more than one caller at the same time or play music while talking on the
phone.
34
Operation (Audio Playback and Phone Calls) > Talking on the phone
Starting the voice assistant
If connecting this product to a Bluetooth device that supports the use of Siri, Google Assistant or similar
features, you can control the voice assistant with this product.
Touch Control
Voice assistant operations
(
Start voice assistant
Triple-tap earbud (L).
(
Stop voice assistant
(
When using Siri
Triple-tap earbud (L).
(
When using Google Assistant
Operate using your Bluetooth device.
Voice assistant volume operations
(
When using Siri
Operate using your Bluetooth device.
(
When using Google Assistant
(
Turn the volume up
Long-tap earbud (R) for about one second.
(
Turn the volume down
Long-tap earbud (L) for about one second.
NOTE
The operations for the voice assistant feature will vary depending on your Bluetooth device. See the user’s manual of your Bluetooth
device for details.
35
Operation (Audio Playback and Phone Calls) > Starting the voice assistant
Dedicated Application
About the “Headphone Control” app
The Headphone Control smartphone app is a dedicated app for getting the best sound quality from your
Yamaha earbuds or headphones.
[Search tag] #Q03 App
This app will let you do the following.
(
Show the status of your earbuds/headphones (such as remaining battery power)
(
Make detailed settings on your earbuds/headphones
Install the app from the App Store (iOS devices) or on Google Play (Android™ devices). See the information
about the app on each store for details.
36
Dedicated Application > About the “Headphone Control” app
App settings
This explains the settings and items you can check using the Headphone Control app.
Check the settings for each function and the latest information from the app screen.
[Search tag] #Q03 App
NOTE
The app screen and items may differ, depending on your product.
Main screen
(
EQUALIZER
This is a five-band graphic equalizer that lets you create your own custom sound settings.
(
AMBIENT SOUND
This function makes it easier to hear the sounds around you, such as announcements made on public
transportation, the sounds of passing cars and so on.
(
LISTENING CARE
When LISTENING CARE is enabled, this product automatically adjusts the sound quality according to the
playback volume. This feature adjusts the frequency balance, offering rich sound quality playback even at
a low volume.
(
GAMING MODE
This function also makes the audio and video sound more in sync, which is useful when you are watching a
video or playing a game.
37
Dedicated Application > App settings
NOTE
(
The AMBIENT SOUND does not guarantee that you will be able to hear everything. You may be unable to hear the sounds around
you if you’ve turned up the volume of the audio, or in certain environments.
(
When using GAMING MODE, the video/audio latency may change or the sound quality and connection stability may degrade,
depending on the usage environment and how you wear the product.
Settings screen
(
Auto power-off timer
Sets the time it takes for the power to turn off after Bluetooth has been disconnected.
(
Connectivity
Selects whether to prioritize either the sound quality or the connectivity when connected via Bluetooth.
This may improve any issues you are having if the Bluetooth connection is unstable.
(
Operation
Lets you customize the Touch Control operations.
(
Sound Guide
Use this to set the audio messages, sound effects, operating sounds and other sounds that you hear in the
earbuds.
(
Check for firmware update
Checks whether new firmware has been released, and performs updates.
Use the latest available firmware version.
(
User Guide
Accesses the User Guide.
38
Dedicated Application > App settings
Troubleshooting
Read this first
If this product does not operate normally while you are using it, first check the following.
[Search tag] #Q01 Troubleshooting
(
After putting the earbuds back into the charging case, wait for at least 10 seconds and then take
them out again.
If this does not solve the problem, initialize (factory reset) the earbuds.
(
“Initializing (performing a factory reset)”(p.50)
(
Make sure that this product has been sufficiently charged.
(
“Charging the earbuds”(p.12)
(
“Charging the charging case”(p.14)
(
Update the firmware of this product to the latest version.
(
“Updating the firmware”(p.51)
(
Check the following items according to the trouble you are experiencing.
(
“Cannot connect”(p.40)
(
“Power will not turn on”(p.42)
(
“The product cannot be charged”(p.43)
(
“The product does not operate or play back”(p.44)
(
“No sound can be heard”(p.45)
(
“Sound can only be heard from one earbud”(p.46)
(
“Sound is not good or sounds strange”(p.47)
(
“The sound is distorted, noisy or choppy”(p.48)
(
“Using only one of the earbuds”(p.49)
(
“Initializing (performing a factory reset)”(p.50)
39
Troubleshooting > Read this first
Produktspecifikationer
| Varumärke: | Yamaha |
| Kategori: | Hörlurar |
| Modell: | TW-E3C |
| Produkttyp: | Headset |
| Mobila operativsystem som stöds: | Android, iOS |
| Laddningstid: | 2 h |
| Bluetooth-version: | 5.2 |
| Bluetooth-profiler: | A2DP, AAC, AVRCP, HFP, HSP, SBC |
| Rekommenderad användning: | Samtal/musik |
| Mikrofontyp: | Inbyggd |
| Spelläge: | Ja |
| Kabelfärg: | Svart |
| Laddningsfodral: | Ja |
| Snabb laddningstid: | 10 min |
| Fungerar med Google Assistant: | Ja |
| Fungerar med Apple Siri: | Ja |
| Uppspelningstid: | 9 h |
| Drivenhet: | 6 mm |
| Kabellängd: | 0.3 m |
| Produktens färg: | Beige |
| Kontrolltyp: | Knappar |
| Skyddsfunktioner: | Vattentålig |
| Batteritid: | 540 min |
| Bärstil: | I öra |
| Headset-typ: | Binaural |
| Internationellt skydd (IP) kod: | IPX5 |
| Kabel inkluderad: | USB typ A till USB typ C |
| Anslutningsteknologi: | True Wireless Stereo (TWS) |
| Snabb laddning: | Ja |
| Bluetooth: | Ja |
| Plug & Play-kompatibel: | Ja |
| Samtalstid: | 5 h |
| Typ av örondel: | Intraaural |
| Hörlurarnas frekvens: | 20 - 20000 hz |
| Medföljande tillbehör i set: | Öronsnäckor av silikon i 4 storlekar |
| Driver-typ: | Dynamisk |
| Vikt vänster öronsnäcka: | 6 g |
| Vikt höger öronsnäcka: | 6 g |
| Typ av laddningsfodral: | Kabel |
| Laddningsfodralets anslutningstyp: | USB Type-C |
| Kontinuerlig uppspelningstid för ljud (med laddningsfodral): | 24 h |
| Batteriladdningstid (laddningsfodral): | 2 h |
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